Mary Hefferan

Phone: 616-813-5074
Email: mary.emeline@gmail.com
MSN portfolio: http://hefferanmarymsn.weebly.com/
SUMMARY:
Experienced registered nurse offering valuable experience in intensive care assessment,
planning, and intervention as well as proficient use of Cerner and Access Management systems.
Consistently recognized as a valuable team member who effectively collaborates and supports
achievement of unified goals. Recent MSN graduate with practicum experience focusing on
EHR implementation for Spectrum Health Big Rapids. Seeking to become a committed asset to
a professional team and support the effort to improve clinical practice and patient care.
EDUCATION:
MSN, Nursing Informatics, Ferris State University
Graduation date: August 2015
BSN, Nursing, Grand Valley State University, Kirkhof College of Nursing
Graduation date: August 2008
Human Biology Undergraduate Studies, Michigan State University,
2002-2004
CERTIFICATION AND LICENSURE:
CPR Certification by American Heart Association
State of Michigan Nursing License (#4704303268)
GRADUATE PRACTICUM EXPERIENCE:
Spectrum Health Hospital, Grand Rapids, MI (May 2015-August 2015)
Participated in Cerner EHR implementation and provided go-live support for Spectrum
Health outlying facility in Big Rapids, MI
Prepared educational and support materials for staff optimizing usability and relevance to
role
Helen DeVos Childrens Hospital (HDVCH), Grand Rapids, MI (January 2015-May 2015)
Developed quality improvement project aimed to reduce alarm fatigue in the neonatal
intensive care unit (NICU)
Collaborated with leadership to create a staff and parental education program promoting
alarm fatigue awareness and strategies to reduce unnecessary alarming
Joined HDVCH in its participation in the Vermont Oxford Networks nationwide initiative
to improve alarm safety in the NICU

PROFESSIONAL EXPERIENCE:
Registered Nurse: Transfer Center
Spectrum Health (June, 2014-present)
Manage admission process for Butterworth, Blodgett, and Helen DeVos Childrens
Hospital campuses
Facilitate three way phone calls connecting appropriate physicians for admissions from
Spectrum Health emergency rooms, outlying hospitals, and consultation purposes
Coordinate patient placement within three campus hospital to achieve maximum
effectiveness in bed utilization, determining appropriate level of care, and placement
Demonstrate proficient use of Cerner electronic medical record system and Access
Management
Registered Nurse: Level III Intensive Care Nursery
Childrens Hospital Oakland (2009-2013)
Provided medical care for critically ill infants and premature infants
Collaborated with neonatal patient care specialties to implement care plan specific to each
patient
Gave support and taught parents and their families care of the hospitalized infant and care
needed when discharged
Continued education by attending classes provided by Childrens Hospital Oakland and
outside online sources specific to neonatal care
Received special training to teach new medication dispensing system, Accudose, and use
of new glucometer to fellow nurses
Chosen to become a super-user for training coworkers on new electronic charting
system (EPIC)
Pharmacy Technician
Meijer Pharmacy (2006-2008)
Processed written prescriptions into computer system and transcribed phoned in
prescriptions
Trained new team members and provided support throughout their integration to the
workplace
Provided excellent customer service through good communication and listening skills
Implemented a recycling program to dispose of empty plastic pill bottles

References available upon request