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COURSE CODE:
PRIMAN
COURSE DESCRIPTION:
The course provides an introduction to management and the knowledge and
skills to competently cope with the challenges facing todays management.
Business enterprises and nonprofit organizations operate within a complex and
rapidly changing global environment. The field of management is undergoing a
revolution. Globalization, economic deregulation, trade liberalization,
technological advancement and the widening growth of the urban poor have
created new opportunities and threats confronting managers. The course is
designed to familiarize learners with the accepted management standards,
procedures and techniques employed by corporate, business and functional
level managers.
COURSE OBJECTIVES:
Upon successful completion of this course, learners are expected to
competently:
1. Define management, its functions and its impact on organizations,
governance, social responsibility and nation building.
2. Understand what management paradigms are; what are the principal
functions of a manager; and the influence of paradigms on the practice of
these functions;
3. Identify the emerging trends that will determine management work in the
future;
4. Apply the various experience-tested analytical tools of management in their
respective companies;
5. Understand how business and nonprofit organizations attain their objectives
through the management of processes and their elements; how several
processes interact in a system called the organization; and how this
organization is itself interacting with a bigger set of systems in its
environment; and
6. Appreciate the value of contributing to nation-building.
Principles and Dynamics of Management
Ateneo MBA Standard Program
January 2015
COURSE OUTLINE:
SESSION
TOPICS
2
The Environment and
Corporate Culture
Managing in a Global
Environment
3
Chapters 2 and 3
(Pages 57-81)
Chapters 4 and 5
(Pages 84-144)
WRITTEN CASE
ASSIGNMENTS
Management
Experience in My
Company
GROUP
ASSIGNMENTS
2. Should We Go
beyond the Law
(page 169)
1. Group Paper on
Social Responsibility
Leadership
Motivating Employees
10
11
READINGS
Managing Communication
Managing Change and
Innovation
Review Content of
Session 1-7
Chapters 15 (pages
452- 479)
Chapters 16 and 17
(Pages 481-536)
8. Mountain West
Health Plans (page
479)
4. Group paper
report: Leading &
motivating techniques
of a leader
9. Kimbels Dept
Store (page 508-509)
414)
350)
Managing Diversity
12
13
Appendix Chapter
(pages 599-614)
14
15
5. Group paper
report:
Analysis of the
Management control
systems in a
company using
different tools of
assessment
Course integration
Presentation of individual research paper 1
Presentation of individual research paper 2
Note: The learning specialists may change the assigned case studies for the
different sessions.
COURSE REQUIREMENTS:
1. ATTENDANCE/PUNCTUALITY:
The class will meet once a week, for 3 hours per week, and for 15 weeks.
The highly interactive pace requires learners to take a great deal of
responsibility for their own learning outcomes. While in class, learners are
expected to actively participate in the discussions and group activities.
Outside of class, learners are expected to spend a considerable number of
hours of study, homework assignment, and individual and group
discussions. Learners are expected to attend all class sessions. Under
existing rules, the learner should not incur more than three (3)
absences, otherwise he/she will be disqualified from the course and will
receive a failed grade (1.0). Likewise, learners who are habitually late for
class shall be disqualified from the course. Tardiness of more than 30
minutes is equivalent to an absence.
2. WRITTEN ASSIGNMENTS:
An important requirement of this course is the completion and on-time
submission of written assignments. Late reports will not be accepted and
will not be given any grade credit. All written work must be typewritten or
computer-printed, one and a half spaced, with page numbers, on standard
letter-size paper and are to include appropriate headings to divide topic
sections. A research paper is required towards the end of the course. This
is a research work on a particular topic related to strategic management. It
must contain the standard requirements: title page, table of contents,
pagination, footnotes, bibliography and appendices or exhibits. Failure of
Principles and Dynamics of Management
Ateneo MBA Standard Program
January 2015
1
Presents an
incomplete
analysis of
the issues
identified.
Percentage of
Requirements
(Exercises/Problems/Cases)
Completed
Writing Mechanics
2
Presents a
superficial
analysis of
some of the
issues
identified;
omits
necessary
financial
calculations.
Failed to
70-79% of
meet 70% of the
the
requirements
requirements. are
completed.
Writing is
Writing lacks
unfocused,
clarity or
rambling, or
conciseness
contains
and contains
serious
numerous
errors; lacks
errors; gives
detail and
insufficient
relevant data detail and
and
relevant data
information;
and
poorly
information;
organized.
lacks
organization.
3
Presents a
thorough
analysis of
most issues
identified;
includes most
necessary
financial
calculations.
4
Presents
insightful and
thorough
analysis of all
issues
identified;
includes all
necessary
financial
calculations.
80-89% of
95-100% of
the
the
requirements requirements
are
are
completed.
completed.
Writing is
Writing
accomplished demonstrates
in terms of
a
clarity and
sophisticated
conciseness
clarity,
and contains conciseness
only a few
and
errors;
correctness;
included
includes
sufficient
thorough
details and
details and
relevant data relevant data
and
and
information;
information;
wellextremely
organized.
wellorganized.
3. PRESENTATIONS:
Presentations made in class, whether by an individual or by a group, should
be professionally done and presented expediently. The presentation should
be well organized, with the topic covered thoroughly. Learners should
prepare PowerPoint slides for all individual and group works.
The following rubric will be used in assessing the quality of the presentation:
Traits
Content
Did the
presentation
have valuable
1
Presentation
contained little
to no valuable
material.
2
Presentation
had moments
where valuable
material was
3
Presentation
had a good
amount of
material
4
Presentation
had an
exceptional
amount of
4
material
relevant to the
topics
assigned?
Organization
Was the
presentation
well organized
and easy to
follow?
present but as
a whole
content was
lacking.
The
presentation
lacked
organization
and had little
evidence of
preparation.
Presenters
were
unconfident
and
demonstrated
little evidence
of planning
prior to
presentation.
There were
minimal signs
of organization
or preparation.
Collaboration
Did everyone
contribute to
the
presentation?
Did everyone
seem well
versed in the
material?
The members
never worked
from others
ideas.
It seems as
though
only a few
people
worked on the
presentation.
Use of Media
Did the group
use any media
or materials to
support their
presentation?
Did they
reinforce the
presentation
and are
appropriate,
Media is
superfluous or
nothing was
used during the
presentation.
The members
sometimes
worked
from others
ideas.
However it
seems
as though
certain
people did not
do
as much work
as
others.
Relies heavily
on the media
used. Materials
rarely support
the
presentation.
Presentation
Did the
presenters
speak clearly?
Did they
engage the
class?
Was it obvious
the material
had been
rehearsed?
Presenters
were not
consistent with
the level of
confidence/
preparedness
they showed
the classroom
but had some
strong
moments.
(occasionally
using exercises
and problems
to illustrate a
concept or
citing actual
business
cases) and
benefited the
class.
Presentation
had organizing
ideas but could
have been
much stronger
with better
preparation.
Presenters
were
occasionally
confident with
their
presentation
however it was
not as
engaging as it
could have
been for the
class.
The members
worked from
others ideas
most of the
time. And it
seems like
everyone did
some work, but
some people
are carrying
the
presentation.
valuable
material (using
exercises and
problems to
illustrate a
concept, citing
actual business
cases) and
was beneficial
to the class.
Presentation
was well
organized, well
prepared and
easy to follow.
Looks at the
materials often
to keep track of
the
presentation.
They are easy
to use and
understand.
Presenters
were all very
confident in
delivery and
they did an
excellent job of
engaging the
class.
Preparation is
evident.
The members
always worked
from others
ideas.
It was evident
that all
contributed
equally to the
presentation.
easy to
understand
and attractive?
4. CLASS PARTICIPATION:
Each learner is expected to actively participate in the discussions on the
assumption that each brings a wide range of experiences to the learning
process. Active participation may include helping the class understand
complex ideas, willing to consider new ideas, asking insightful questions,
having a cooperative attitude and a sense of humor and helping others
comprehend the material. However, consideration of other learners is
important to avoid dominating class discussions.
5. RESEARCH WORK:
AGSB recommends the use of standard style guides with preference to the
American Psychological Association (APA). The following websites are
suggested as guide references:
http://www.aresearchguide.com/styleguides.html
http://www.apastyle.org/index.html
http://apastyle.org/electrf.html
http://www.bedfordstrmartins.com/online/shrttoc.html
http://bob.ucsc.edu/library/ref/instruction/research/libres.html
6. EXAMINATIONS:
Midterms examination will be given to assess the learning of the students.
7. FINAL RESEARCH PAPER:
Learners will make a research paper (FRP) on any topic in Strategic
Management. It may be about strategies, strategy formulation,
implementation or evaluation. Learners may write about an existing
organization (profit or nonprofit), analyzing the external and industry
environment, its functional activities (marketing, operations, finance, HR
etc.), establishing its mission, vision and objectives, and generating and
recommending strategies to achieve its objectives.
COURSE METHODOLOGY:
The course will be conducted with the use of interactive methods appropriate
for adult learners, focusing on cases on specific and broad topics, group
discussions and exercises, quizzes, individual participation, group
presentations and other learning and skill building approaches. Such
methodologies are designed to enhance the personal development of the
learner who will take on leadership roles in their future.
GRADING SYSTEM:
Learners will be graded for their performance in the following manner:
Principles and Dynamics of Management
Ateneo MBA Standard Program
January 2015
35%
30%
15%
20%
100%
Note: Facilitators may vary the weights as they see fit for their purposes.
SPECIAL ACCOMODATIONS:
If a learner is in need of course adaptation or special considerations due to
certain disability or other problems or constraints, the same should be
discussed with the facilitator.
ACADEMIC INTEGRITY POLICY:
Each learner is responsible to know the standards of conduct and expectations
of academic integrity that apply to academic undertakings. Academic
dishonesty will not be tolerated and will result in the maximum penalty
allowable as defined in the Student Guidebook. The following are considered
serious violations per Guidebook:
Cheating during exams.
Submitting spurious reports copied from materials other than his/her
own.
Plagiarism.
In understanding what constitutes Plagiarism, see the following sites:
http://www.engl.niu.edu/comskills/students/plagiarism/Plagiarism.html
http://www/ehhs.cmich.edu/~mspears/plagiarism.html
In addition to what is stated in the Guidebook, the following are examples of
academic dishonesty that are pertinent to the requirement of this course:
Copying another learners work including assignments and reports.
Use of crib sheets or other hidden note for a quiz or an exam.
Receiving assistance from anyone else with take-home quizzes.
MATERIALS OF INSTRUCTION:
1. Textbook:
Daft, Richard L.
NEW ERA OF MANAGEMENT
Concepts and Applications
Cengage Learning, 2012.
2. References:
Ghillyer, Andrew W
Management
A Real World Approach, 2009
Kinicki, Angelo and Williams, Brian K
Management, 4th Edition, 2009
Rue, Leslie W
Management, 13th Edition, 2009
3. Supplemental Materials:
a. Case materials as a guide to the discussion in appropriate
workshops/sessions.
b. The ethical cases in every workshop. {Learners are encouraged to
update the information on the exercise materials by surfing the net.
c. In Session 1, the facilitator will provide details of grading and evaluation
in this course. An example of a suggested grading system is shown
below:
GRADE
INDIVIDUAL REPORTS
1. Case: Rio Grande
PRESENTATION
GRADE
INDIVIDUAL
WEIGHT
REPORTS
0.25
PRESENTATION
0.05
CLASS
PARTICIPATION
0.05
EXAMS
0.15
FINAL REPORT
0.20
RATING
WTD
SCORE
6. Case: FMB&T
7. Case: Reflex Systems
8. Case: Mountain West Health Systems
9. Case: Kimbels Department. Store
10. Case: Southern Discomfort
11. Case: Lincoln Electric
TOTAL
AVERAGE
GROUP REPORTS
GROUP
WEIGHT
RATING
REPORTS
0.20
PRESENTATION
0.05
PARTICIPATION
0.05
OVERALL TOTAL
1.00
FINAL
GRADE
TOTAL
AVERAGE
WTD
SCORE
SESSION 1
COURSE OVERVIEW INTRODUCTION TO MANAGEMENT
MANAGERIAL DECISION MAKING
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Define management and describe the four management functions and the
type of management activity associated with each;
2. Differentiate between efficiency and effectiveness and their importance for
organizational performance;
3. Describe management types and the horizontal and vertical differences
between them;
4. Distinguish conceptual, human, and technical skills and their relevance;
5. Discuss the roles that managers perform in organizations;
6. Understand the management competencies needed to deal with todays
turbulent environment, including issues such as diversity, globalization and
rapid change;
7. Compare management in the The New Workplace as against The Old
Workplace;
8. Learn the distinction in managing small businesses and nonprofit
organizations vs. large corporations;
9. Know the six steps used in managerial decision making;
10. Define business and understand its objectives and functions in relation to
nation-building and social responsibility; and
11. Analyze a case and understand the rubrics in grading individual reports,
group reports, research works and exams.
Principles and Dynamics of Management
Ateneo MBA Standard Program
January 2015
Activities:
1. The facilitator and the class members will introduce themselves.
2. The facilitator will discuss the course objectives, course requirements,
grading criteria and classroom rules.
3. The facilitator will ask learners their expectations of the course.
4. The facilitator will lead the discussion on what management is all about, the
four management functions, organizational performance, management skills
and new management competencies.
5. Learners will be asked to present their analysis of the case Elektra
Products using PowerPoint.
6. The facilitator will then lead the discussion on the case analysis made by the
learners.
7. Using the assigned case, the facilitator will focus on the correct way of
analyzing a case and preparing a case analysis report.
8. The facilitator will also show the class how the case analysis report is
evaluated or graded using rubrics such as: a. Recognition of decision
requirement or Problem identification; b. Objectives with reference to the
decision to be taken; c. Diagnosis and analysis; d. Development of
alternatives; e. Decision or selection of decided alternative; and f.
Implementation of chosen alternative taken from the Case Method handouts
and Decision-Making Steps.
9. The facilitator will explain the assignments for the next session.
10
SESSION 2
THE EVOLUTION OF MANAGEMENT THINKING THE
ENVIRONMENT OF MANAGEMENT
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Identify the major developments in the history of management thought;
2. Explain the learning organization and its components;
3. Understand the organizational, general, task and internal environments
affecting the organization;
4. Define corporate culture and how it relates to the environment;
5. Discuss the value of adaptive culture to the organization; and
6. Describe a cultural leader and the tools a cultural leader uses to create a
high performance culture.
Activities:
1. Learners will be asked to present their case reports using PowerPoint, one
for Rio Grande.
2. The class will be asked to provide comments and additional inputs to the
presentations.
3. The facilitator will integrate the presentations made.
4. The facilitator will explain the assignments for the next session.
11
SESSION 3
MANAGING IN A GLOBAL ENVIRONMENT
ETHICS AND SOCIAL RESPONSIBILITY
12
Activities:
1. Learners will be asked to present their individual reports using PowerPoint
on the ethical dilemma case Should We Go Beyond the Law?
2. The facilitator will lead in the discussion of concepts in the reports.
3. Groups will be asked to present their reports using PowerPoint on a
companys social responsibility activities or programs.
4. The facilitator will lead in the discussion of the group reports
13
SESSION 4
MANAGING SMALL BUSINESS START-UPS
MANAGERIAL DECISION MAKING
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Discuss the rudiments of managing a small business, a growing business as
well as a non-profit organization;
2. Define the personality characteristics of a typical entrepreneur; and
3. Explain social entrepreneurship as a vital part of todays small business
environment.
4. Understand why decision making is an important component of good
management;
5. Differentiate between programmed and non-programmed decisions and the
decision characteristics of risk, uncertainty, and ambiguity;
6. Describe the classical, administrative and political models of decision
making and their applications;
7. Explain the four personal decision styles used by managers; and
8. Appreciate the advantages and disadvantages of participative decision
making.
Activities:
1. Learners will be asked to present the cases Emmas Parlor and Who Gets
the Project using PowerPoint.
2. The facilitator will lead the discussion of concepts in the reports and will help
the class integrate the lessons of the session.
14
15
SESSION 5
MANAGERIAL PLANNING and GOAL SETTING
STRATEGY FORMULATION and IMPLEMENTATION
16
4. The facilitator will give a short lecture on strategic management and the
requirement of preparing a strategic management paper as a prerequisite in
completing the MBA program.
5. The facilitator will explain the assignments for the next session.
17
SESSION 6
DESIGNING ADAPTIVE ORGANIZATIONS
MANAGING HUMAN RESOURCES
18
a.
b.
c.
d.
e.
Virtual
Global Marketing
Service
Manufacturing
Non-profit
19
SESSION 7
DYNAMICS OF BEHAVIOR IN ORGANIZATIONS
LEADING TEAMS
President
Job satisfaction
Organizational commitment
Locus of control
Authoritarianism
Machiavellianism
Attribution
Stereotyping
Halo effect (positive or negative)
Projection
Perceptual defense
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Define attitudes, including its major components and explain their
relationship to personality, perception and behavior;
2. Discuss the major personality traits and describe how personality can
influence workplace attitude and behaviors;
3. Explain how people learn in general and in terms of individual learning
styles;
4. Identify the types of teams in organizations, stages in team development;
Principles and Dynamics of Management
Ateneo MBA Standard Program
January 2015
20
Activities:
1. Learners will present their individual report on the behavior and leadership
characteristics of their company president.
2. The facilitator will lead the class in the discussion of the reports presented.
3. The facilitator will explain the assignments for the next session.
21
SESSION 8
MID-TERM EXAMINATION
22
SESSION 9
LEADERSHIP
23
SESSION 10
MOTIVATING EMPLOYEES
MANAGING COMMUNICATION
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Explain motivation and the difference between current approaches and
traditional approaches to motivation;
2. Apply the various theories of motivation;
3. Appreciate why communication is essential for effective management;
4. Understand the difference between formal and informal organizational
communications and the importance of each for organization management;
and
5. Identify the skills managers need for communicating during a crisis situation.
Activities:
1. The facilitator will discuss the mid-term exam.
2. The facilitator will organize a workshop wherein groups are assigned to
each motivational theory and shall provide an example of a motivational
design using the theory.
3. The groups will present their respective outputs.
4. The facilitator will lead the discussion of the outputs.
5. Learners will present their analysis using PowerPoint of the case Kimbels
Department Store.
6. The facilitator will lead the discussion of the case presentations.
7. The facilitator will explain the assignments for the next session.
Principles and Dynamics of Management
Ateneo MBA Standard Program
January 2015
24
SESSION 11
MANAGING CHANGE AND INNOVATION MANAGING
DIVERSITY MANAGING CONFLICT
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Define organizational change and explain the forces of change;
2. Identify the techniques managers can use to facilitate the initiation of
change in organizations, including idea champions, new venture teams, idea
incubators, and open innovation;
3. Understand force-field analysis and other implementation tactics that can be
used to overcome resistance to change;
4. Understand the causes of conflict and how to reduce conflict;
5. Discuss how to effectively manage a culturally diverse workforce; and
6. Appreciate the importance of multicultural teams and employee network
groups for todays globally diverse organizations.
Activities:
1. The facilitator will organize a workshop where groups discuss a change
management experience in a company. The focus of the discussion shall be
on the resistance to change manifested by those affected and how
management implemented said change. Groups will present their output to
the class.
2. Learners will present their analysis using PowerPoint on the case Southern
Discomfort.
3. The facilitator will integrate the results of the discussion and presentations.
4. The facilitator will explain the assignments for the next session.
Principles and Dynamics of Management
Ateneo MBA Standard Program
January 2015
25
SESSION 12
MANAGING QUALITY and PERFORMANCE
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Explain organizational control and why it is a key management function;
2. Describe differences in control focus, including feedforward, concurrent and
feedback control;
3. Describe trends in budgeting and financial control; and
4. Understand the Balanced Scorecard concept, giving emphasis on the
different stakeholders including the community and the nation.
Activities:
1. The facilitator will lead in discussing the case Lincoln Electric with the
whole class.
2. Groups will present their reports using PowerPoint on management control
system(s). The facilitator will discuss the presentations with the class and
include his/her own inputs.
3. The facilitator will give a short lecture on the Balanced Scorecard.
4. The facilitator will explain the assignments for the next session.
26
SESSION 13
MANAGING HUMAN RESOURCES MANAGING
the VALUE CHAIN, INFORMATION
TECHNOLOGY, and E-BUSINESS
Learning Objectives:
At the end of this session, learners are expected to competently:
1. Describe the importance of the value chain, facilities layout, inventory
management, information technology and E-Business for organizations;
2. Summarize the impact of information technology on competitive strategy;
Activity:
The facilitator will orient learners on information technology and E-business,
human resource and operations management being subjects to be taken up as
core courses in the MBA Program.
27
SESSIONS 14 & 15
COURSE INTEGRATION FINAL RESEARCH
PAPER PRESENTATIONS
Learning Objective:
At the end of this session, learners are expected to competently;
1. Present their individual research papers in class;
2. Integrate the different management processes within an organization; and
3. Understand how an organization interacts with its environment.
Activities:
1. The facilitator will lead the class in a discussion of how a manager must
meet the challenges of planning, organizing, leading and controlling in the
New Workplace; and
2. The facilitator will conduct a review of the all the topics taken in Class
3. Learners will present their research papers using PowerPoint individually
to the facilitator. The facilitator will grade the paper and the learners
presentation skills.
28