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Reddivari Chaithanya




Professional Profile
Extensive experience in installation, administration and networking in various environments.
Thorough knowledge of Windows Eight; Windows Seven; Windows XP; Windows Server 2008; DOS;
TCP/IP; Symantec Ghost; Windows Deployment Services.
Active Directory Services; Group Policy Management Console (GPMC); DHCP; and DNS.

Operating Systems:

Windows Eight; Windows Seven; Windows XP;

Microsoft Servers:

Windows Server 2003; Windows Server 2008; AD 2003; AD DS



MS Office; Symantec Endpoint Protection; Symantec Ghost;

Adobe Photoshop; Email (Microsoft Outlook, Lotus Notes Mail);
Oracle and many others.



Proliant DL Series, HP ML Series, IBM x286 Servers.




TCP/IP; Routers; Switches; Mpls Modems.

Professional Accomplishments

MCP Microsoft Certified Professional, MCID :12443075

CCNA Cisco Certified Network Associate. (Routing and Switching). CISCO ID : CSCO12908786

Windows Server 2008 Active Directory Configuration.

Microsoft Windows Deploying Windows Server 2008.

A+ and N+ Hardware Course has done in 2008.

Supporting Windows Eight and Seven Operating System and Applications..

Windows Eight, Windows Seven and Professional Windows NT System Administration.

Master of Technology in CSE 2015

JNTUA University, Anantapur, INDIA

Master of Science in CSE

Bachelor of Science in CSE


Sri Venkateswara University, Tirupati, INDIA

Sri Venkateswara University, Tirupati, INDIA

Professional Experience

Hitachi Systems Micro Clinic Private Ltd Associate (Onsite)

April 2015 - Till


Configuring the Cisco and H3C Routers and switches using the protocols stating routing. High
availability configurations WAN Failover.

Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.

Installation and configuration of Windows based operating systems (Windows XP, 7&8).

Configuring & troubleshooting of Desktop/Laptops for L1 backup and recovery.

Regular data & mail backup of MS outlook (PST files).

Configuring & troubleshooting of printer, scanner & LAN related issues reported by users.

Managed successful relationships with IT consultants and contractors.

Software installations and troubleshooting of all types of customer oriented field problems, network
setting for TCP/IP and Internet setup.

Installation and configuring of wireless Data Cards in users laptops.

Remotely resolving application problems and network problems and mail configurations through Team
viewer, remote desktop sharing, and show my pc Application.

Deploying windows updates, patches, and service packs.

Managing the antivirus Servers and Clients McAfee and Symantec.

Exposure in Active Directory user creation & deletion.

Vendor management, change records for hardware trouble shooting and Implementation.

Maintenance (SW/HW service and upgrades), Data Backup/Restore.

Updating Windows systems using WSUS for Recommended Patches (Security, kernel and DST) and
Maintenance Updates.

Creating and Administering Volumes and restore the volumes from snap shots.

Managing the use of disk space, memory and disk cleanup.

Creating and managing the printers and print queue in production environment

Monitor Leased Lines, Wi-Fi Access Points, WI-Fi Passwords, Monitor network security.

Providing technical support for users & clients analyze and troubleshoot issues

Handling Digital Tokens Initialization and Configuration in IE Browser for Online Transactions.

Created images for various divisions for all desktops and laptops using Ghost.
Effectively communicates relevant IT-related information to superiors .

Develop Quick Reports based out MIS reports in Excel when required.

Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express.

Resolving tickets with in the SLA which is raised from End User side.

Communicate and interact with the other team members or colleagues to ensure coordination and

Basic Troubleshooting of Blackberry Devices.

Personal Details
Father's Name
Date of Birth
Languages Known
Notice period

: R.Sudheer
: 04th July 1990.
: Telugu, English, and Hindi
: Short notice period
: 8-C3, Sree Nagar Colony Road, Near Devi Hospital, Akkarampalli Road
Tirupati, Chittoor District, Andhra Pradesh, PINCODE : 517501.