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Post Session Usability Survey

Name: _________________________________________________ Date: _________________________________

E-mail Address: _________________________________________ Phone Number: ________________________

What is your job title?___________________________________________________________________________

User Type: __ End User __ Manager __ Instructor

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1. Ability to complete tasks as requested:

Frustrating 1 2 3 4 5 Easy

2. Ability to navigate through the site:

Confusing 1 2 3 4 5 Very Clear

3. Overall look and feel of the site:

Not pleasing 1 2 3 4 5 Pleasing

4. Relevance of the site content (text):

Not relevant 1 2 3 4 5 Relevant

5. Relevance of site images to content:

Not relevant 1 2 3 4 5 Relevant

6. Overall ease of use:

Confusing 1 2 3 4 5 Very Clear

7. Overall page layout and organization:

Frustrating 1 2 3 4 5 Easy

8. Were the naming and labeling of the links clear?

Frustrating 1 2 3 4 5 Easy

9. Do you feel the task took longer than it should have due to limitations of the site?

Took too Long 1 2 3 4 5 Just About Right

10. How satisfied are you with the usefulness of the site?

Not Satisfied 1 2 3 4 5 Very Satisfied

11. How satisfied are you with the usefulness of the site?
Not Satisfied 1 2 3 4 5 Very Satisfied

12. Do you feel there is enough technical support for this site when needed?

Not Adequate 1 2 3 4 5 Very Adequate

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13. If there were three things you could change about the training site, what would they be?

1)_____________________________________________________________________________________________

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2)_____________________________________________________________________________________________

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3)_____________________________________________________________________________________________

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14. Do you have any other comments or suggestions?

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Thank you for participating in the usability test!