AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

AZTRAMADE CONSULTING LTD

COMPANY PROFILE
2015

Contacts:
5th Floor, 5th Avenue Building, Ngong Road
Nairobi, Kenya
P.O. Box 170-00206 Kiserian
Tel: 0733477475/0722466060/0722470840
Email: aztramadeconsulting@yahoo.com and
info@aztramadeconsulting.com

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

Executive Summary
This company profile outlines the background to Aztramade consulting ltd including its history, mission,
vision, values and strategic objectives and areas of expertise and experience by sector.
Section one provides an introduction to Aztramade Consulting Ltd history, experience and capability. The
firm was founded to provide strategic management and development consulting services to a cross-sector
number of clients including small and medium enterprises (SMEs) development organizations at all levels,
public organizations and partnership networks and consortiums aimed at delivering sustainable solutions
to enterprise and development challenges. The firm focuses its efforts on; business and organization
policies development and review, business and strategic plans development, organization and project
systems development and capacity building in these areas to realize envisioned client outcomes
Section two of the profile outlines the overarching company strategy or approach to client service
delivery. It gives an overview of how the company is structured to most effective and efficiently serve its
clients.
Section three of the profile outlines the companys strategic management expertise and experience by
sector. Table 1 lists the details of the key completed and on-going consulting assignments by the firm.
Sections four of the profile outlines the database of the key in-house and on-call associate consultants
including their qualifications, years of experience by Aztramades areas of expertise.
The last section ( 5) outlines a preview of the firms strategic business plan performance indicators and
targets for the next five years.

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

Table of Contents
Executive Summary................................................................................................................................... 2
1.

2.

3.

Introduction........................................................................................................................................ 4
1.1.

Background ...................................................................................................................................4

1.2.

Mission..........................................................................................................................................4

1.3.

Vision ............................................................................................................................................4

1.4.

Summary Capability Statement. ..................................................................................................4

a)

Our services ..................................................................................................................................4

b)

Expected Results: .........................................................................................................................5

1.5.

Past Consulting Experience ..........................................................................................................6

Approach to Client Service Delivery .............................................................................................. 7

2.1.

Service Delivery Conceptual Framework .....................................................................................7

2.2.

Work Teams ..................................................................................................................................7

2.3.

Competitiveness ...........................................................................................................................8

Strategic Management Expertise and Sectoral Experience ....................................................... 9

Table 2: Areas of Expertise by Sector. .....................................................................................................9

4.

Consultants Profiles Database ....................................................................................................... 15

Table 3: Consultant Database ............................................................................................................... 15

5.

Strategic Business Plan Performance Indicators & Targets. ..................................................... 17

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

1. Introduction
1.1.

Background

Aztramade Consulting Ltd (Aztramade) is a consulting firm Incorporated in January 2004 to provide
strategic governance, leadership, management and sustainable development technical solutions to a
variety of business, development and government organizations.
Our clients include; small and micro-enterprises (SMEs), private companies, socio-economic
empowerment membership associations, co-operatives, FBOs, government and public organizations and
local, national and international NGOs in the Eastern Africa region.
Aztramade boasts nine (9) well balanced and aced consulting teams comprising of leading professional
consultants each with an average working experience of over 10 years. Together, our in-house and oncall associate consultants have a cumulative professional experience of over 300 years. Our operations
support team (OST) ensures effective and efficient support for the consulting work teams.

1.2.

Mission

Enabling our clients overcome their critical business and organizational challenges and achieve their
strategic and operational goals through world class governance, leadership, management and sustainable
development solutions.

1.3.

Vision

A consulting brand synonymous to strategic business and organization plans and systems innovation
and development.

1.4.

Summary Capability Statement.

a) Our services
Our technical services combine consulting in; policy, planning and systems strengthening on one hand,
and operation strategy formulation and positive culture change on the other. Both categories of
consulting services are aimed at creating optimum business and organization performance.
Governance Restructuring and Strengthening: Aztramade provides technical training and advisory
services to organizations boards of directors to review, develop and restructure their board and
organization policies, board capacity building and performance plans and organization oversight
strategies.
Planning & Strategy Development: Aztramade specializes and is well known for capacity building our
clients on strategic business plan development as well as facilitating the review of existing or fresh
development of actual strategic business and organization plans from scratch.

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

Management Systems Restructuring: Aztramade provides consulting services to undertake operations

research and to restructure their business operations systems and processes (Human resources, Financial
Management, Production, Marketing, Sales & Distribution, Information communication technology), to
align with business plans and strategy so as to ensure optimum performance and return on shareholders
investments.
Leadership Capacity & Culture Change: Aztramade support organization culture and effective practices
change working closely with individual team leaders and staff teams. We provide capacity building in
leadership, management as well as executive and leadership coaching aimed at re-orienting a competitive
edge and increasing shareholders value.
Market Analysis and Marketing Strategy: Aztramade provides rapid market analysis for corporates that
require to determine current general and niche market needs, wants, competitive edge of competitors
or test demand for proposed new or old product relaunch. We often follow up market analysis work with
development of fully fledged marketing strategy for a client.
Project Finance: Aztramade provides finance sourcing services to our clients for the delivery of large
and complex business and social enterprise projects with a clear profitability and sustainability path for
our business clients. Such projects have included green energy (Wind and Solar) and Education ICT
projects.
Baseline Assessments: Aztramade provides cutting edge baseline assessment services for development
organizations or consortiums that require to determine current targeted community and specific clients
needs prior to new project design and development, or rollout after a pilot phase or as a follow up design
after a previous phase.
Project Proposal Development & Resource Mobilization: We provide technical services for the
development, review of top quality project/program proposals and presentation to potential funders on
behalf of our client organizations. This process is preceded by baseline survey on the area of need to be
addressed by the project/program and followed by full orientation of new project staff on the
project/program design.
Monitoring and Evaluation: Aztramade provides quality project/program mid-term and end-term
evaluations to development organizations that want to determine the mid-term performance, challenges
and learnings of on-going projects/programs or the performance, challenges, learnings and impact of
completed projects/programs.

b) Expected Results:
Our clients recognize us as a source of dynamic, innovative and quality consulting services that have
assisted them to maximize the effectiveness and efficiency of their human, financial, information,
technological and material resources.
We most often work with clients that are about to undergo a significant changein business or
development strategy including; governance, leadership, management, ownership, and or
product/service offerings. We also work with organizations that feel that they need a fresh sense of
direction, increased market share and stronger position of a new product or service.

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

Our technical consulting services have led to sharp recognition of points of greatest business or
organization weakness in policy, structure, systems, strategy and processes as well as; potential, strategic
and operational opportunities and the need for widespread and effective implementation of human
resources improvements and products/service change initiatives.
Our consulting services have also resulted in; revitalized board of directors policies, directors
performance plans, investment mobilization plans, resource mobilization strategies, commonly owned
organization mission, vision, values, streamlined systems, mission-based governance and management
structures and partnership frameworks, effective procedure tools and powerful SWOT information that
have revitalized our business and organization clients.
Aztramade believes in the adoption and implementation of the key enterprise development and
sustainable development protocols that form part of its overall and overarching technical approaches.
These include:
i. The medium and small micro enterprises (MSMEs) development protocol
ii. Millennium development goals (MDGs), recently reviewed to the new SDGs brand,
iii. Sustainable Development Goals (SDGs) and

1.5.

Past Consulting Experience

Examples of successful past consulting assignments and projects that Aztramade and Associates have
executed are outlined in table 2- Areas of Expertise by sector.
Our principal and associate consultants have served over 50 SMEs, over 50 civil society organizations,
over 20 FBOs and 7 government institutions in Kenya, Tanzania, Uganda, Southern Sudan and South
Africa. See table 3- Consultants Database.
Aztramade is a member of the East African Sustainable Development Network (EASEN) and the Health
Systems Management Association (HeSMA) and the Kenya Association of Microfinance Professionals
(KAMP).

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

2. Approach to Client Service Delivery

2.1. Service Delivery Conceptual Framework
The diagram below represents Aztramade Consultings ltd approach to clients service. The central circle
indicates the beginning and central point of engagement while the surrounding linked circles represent
the various points of progression depending on the particular clients consulting needs.
Figure 1: Aztramade Consulting Ltd Strategic Approach to client service
2. Governance &
Leadership:

9. Informaton &
Learning
Management:
Policy, Systems,
Procedures, Strategy,
Software,
documentation,
dissemination

8. Informaton
Communication
& Technology:
Policy, Systems,
Procedures, Strategy,
Hardware, Software,

7.
Product/Service
Delivery
Management:
Policy, Systems,
Procedures, Strategy,
Software, service
points

Policy, Systems,
Procedures, Strategy,
Software, performance
management,
Professional
development

1. Business/Strategic
Plan Review and
Development:

3. Human
Resources
Management:
Policy, Systems,
Strategy, Software,
Performance
Management,
Professional
Development

4. Financial
Management:
Policy, Systems,
Procedures, Strategy,
Software, Analysis,
Auditing, Reporting

5. Production
Management:
6. Marketing &
Sales
Management

Policy, systems,
procedures, strategy,
software, Design,
Process mapping &
review, Restructuring

Policy, Systems,
Procedures, Strategy,
Software, Branding,

2.2. Work Teams

Aztramade has 9 consulting work teams(CTs), including 8 consulting and 1 operations support team. All
work teams are designed to ensure effective and efficient delivery of the above strategy. The
Operations Support Team (ST) is led by the chief executive consultant and has 9 consulting operations
managers, one for each core consulting area and an optimum number of support staff to ensure the
consulting work teams are effectively and efficiently supported to deliver their assignments on budget
and on time.

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

2.3. Competitiveness
Each CT assigned to deliver a clients assignment is structured to be most effective and efficient. It
includes: A team leader with wide and deep business or development organization management
experience and adequate experience on the assignment subject matter and an adequate number of
associate consultants with more specific expertise on the main components of the assignment to ensure
delivery of total quality to the client on the consulting assignment.
On average, CT leaders possess between 12 and 20 years of management/governance experience with
at least 8 of these in technical experience in the assignment subject area. The supporting associate
consultants possess between 7 and 15 years of professional technical work experience relating to the
main components/subject areas of the consulting assignment. Team leaders are usually Masters and
PhD holders while the associates hold Masters or first degree with additional professional certification
and stellar professional wide experience.

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

3. Strategic Management Expertise and Sectoral Experience

The table below outlines Aztramades areas of expertise, consulting skill sets, list of completed and on-going consulting assignments and sectors under which
these assignments fall. Aztramade is growing its expertise and reach deeply and widely and envisions reaching out to 25% of African countries in the next 5
years.

Table 2: Areas of Expertise by Sector.

Area of Expertise
Consulting Skills Sets

1. Business
Planning/Strategic
Planning

Business Plan Development:

Business Market Analysis,
Operations research,
Business concept/model
review/development,
Production plan review and development,
Marketing plan review/development,
Sales & Distribution Plan
review/Development,
Governance/Operations Plan
review/Development and
Financial Plan Review/Development

Completed
Assignments

Ong-going
Assignments

Assignment
Sector

Completed
i.

Computer for Schools Kenya (CFSK),

Kenya:- Strategic Plan 2005-2009, Project
Design and Proposal writing

Education/IT

ii.

BIMAS Kenya ltd- Organization Capacity

Assessment, Strategic Planning Training 2004
MAAPI, Kenya: Strategic Plan
Development, Various Project Designs and
Proposal writing 2004-2010
Skillshare International/MAAPI--Kenya &
Tanzania-2008

SME/Micro-finance

Public Health

Agribusiness/Pastoralism

iii.

iv.

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

Strategic Plan Development:

v.
vi.
Desk reviews and baseline surveys, situation
vii.
analysis workshops, data analysis,
viii.
strategic direction statements
review/development,
ix.
input and outcome performance indicators
framework designs,
organization structure reviews and redesign,
i.
M&E plan review/development,
Financing & Resource Mobilization plan
review/development,
ii.
Detailed/Summary Budget and budget notes
review/development
iii.
Project funding Proposal Review and
Development
iv.

2. Leadership &
Governance

Leadership:
Scanning the operating environments
Focusing on top priorities
Aligning & Mobilizing Interests & Resources
Inspiring Trust and Action
Development & Application of the challenge
and decision making models
Governance:
Board and organization Policy
review/development,
Strategic Planning,
Resource Mobilization strategy,
Resource Allocation Policy
Strategic Partnerships development
Stakeholders Management and accountability

Public Health
County Governments

Baptist Convention of Kenya

Faith Based

Digital Pipeline Africa 8 African

Countries
Technology Partners

Education/IT

ICT

Karen PCEA Church

FBO
Education/ICT
SME/Micro-Finance
County Governments

Nairobi County
Mombasa County
Kakamega County
Elgeyo-Marakwet
County
Embu County

County Health
Strategic &
Investment
Plans 20132018

Computer for Schools Kenya (CFSK)

BIMAS Kenya ltd
MAAPI
Nairobi County
Mombasa County
Kakamega County
Elgeyo-Marakwet County
Embu County

Baptist Convention of Kenya

Digital Pipeline Africa
Karen PCE Church

10

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

3. Human Resources
Management

4. Financial
Management

5. Production Or
Sourcing
Management

HRM Policy Review and Development. HR

Planning, Recruitment and Orientation,
Performance Planning, Performance
Management, staff rewarding and
compensation systems, Staff professional
development, management of collective
bargaining agreements, staff exit and
separation

Computer for Schools Kenya (CFSK)

BIMAS Kenya ltd
MAAPI
Nairobi County
Mombasa County
Kakamega County
Elgeyo-Marakwet County
Embu County

Education/ICT
SME/Micro-Finance
Public Health
County Government

Baptist Convention of Kenya

Digital Pipeline Africa

FBO
Education/ICT

Various organizations served by our

Associate Consultants

MoH/County
Departments for Health

INGOs
CSOs

Education/IT

Policy review /development,

accounting system review/development,
Operations and Procedures manual
review/development,
cash flow management,
petty cash management,
procurement system review/development,
Accounting & Financial management Software
selection, installation, training and
backstopping,
Internal Audit system review/Development,
Accounting & financial reporting system
review/development.
Total quality Management Policy review &
development
TQM Training
TQM operations & Procedures strategy Manual

Pathfinder International
MSH
County Governments
Faulu Kenya
Sub-grantees

Digital Pipeline Africa & subsidiariesOperations process mapping

11

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

6. Marketing & Sales

Management

7. Product/Service
Delivery

8. Information,
Communication &
Technology

Value Chains Development

Process Improvement
Customer Needs & Wants and Niche Market
analysis & Selection
Product value analysis and redevelopment
Competition & Competitive edge analysis
Presence & Brand Management
Advertisement competitiveness channels
analysis & Selection
Service provider and client needs and wants
analysis
Distribution channels and Points Analysis and
redesign.
Service quality processes mapping, testing and
redesign
Quality Customer care management hardware
& software
Service quality monitoring and evaluation and
improvement tools.

Management Information System policy,

procedures review/development
Internet presence and branding review and
development
Pre software installation systems analysis,
testing and restructuring
ICT equipment installation, testing and
commissioning
E-Learning Platforms

Computer for Schools Kenya (CFSK)

BIMAS Kenya ltd
Enkusero Sampu Conservancy

Education/ICT
SME/Micro-Finance
Conservation/Ecotourism

Al-Farouq - Service Quality Improvement

SIMAHO Service Quality Improvement
MoH (NEP 12 DHMTs)- Health Facility
service quality Improvement
MoH (Isiolo, Marsabit, Samburu DHMTs)Health Facility service quality Improvement
MoH ( NEP,Eastern & Rift Valley PHMTs)Supervision and Quality Improvement
training
Baptist Convention of Kenya
Digital Pipeline Africa

OVC
MNCH
HIV/AIDS
FP/RH
Public Health

FBO
Education/ICT

Education sector
SME sector
County Governments

Various clients In Partnership with Technology

Partners
E-learning Solutions for Schools, Colleges &
Universities: Satellite delivered Education
content
ICT Infrastructure: Basic education laptops
and labs, College/University Laptop Program
ICT Integration Training; course creation,
web-based E-learning platforms, lecture

12

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

ICT Integration Training

9. Research, M&E &

Learning

Communication system review and

restructuring
M&E Plan review/redesign
Data Architecture structure review/redesign
Internal Learning culture review and
restructuring

capture and webcast, learning cloud,

learning video cloud.
ICT Consulting- Strategy review, Vendor
Selection,
NIRAS Co. Programme for Agriculture and
Livelihood in Western Communities
(PALWECO) - Busia County- Lead Consultant
and Facilitator for Research, Monitoring and
Evaluation. August 2014 Feb 2015
Danya International Ltd ADAM ProjectLead Trainer (Facilitator) M & E training for
National Blood Transfusion Services (NBTS)
Health Care Workers in Kenya. May 2013
International Aid Services (IAS) Integrated
Water Resource Management- Consultant,
Final Evaluation of WASH Program in
Northern Bahz El Ghazel State, South
Sudan - December 2012 -January 2013
Intrahealth International FUNZOKenya
Program - HMPT Data Analyst and
Supervisor for Health Professionals
Management Tool (HPMT) Assessment for
Public and Private Health Institution in
Kenya - September 2012
AMREF Kenya Maanisha Programme Field Research/Data Analyst Consultant Western region KPC Mid Term Evaluation
Survey for CSOs on HIV/AIDS Prevention,
Care and Support. February 2007
ENGENDERHEALTH (APHIA II Nyanza Project)
- Data Analysts for Health Facility Baseline
Assessment survey. Nov 2006

County Governments,
INGOs, CSOs, NGOs
Public Health
HIV/AIDS prevention and
Control
OVC programming
Youth and Women
Livelihoods
Pastoralists Livelihoods
M&E
Baseline Surveys
Data Entry and Analysis

13

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

AMREF Kenya Maanisha Programme

(Kisumu) as a Data Entry/Analysis consultant
during Phase II Western Region KPC Baseline
Survey on HIV/AIDS Prevention, Care and
Support for (Adults & Youths) in Western
and Nyanza Province covering 12 districts
i.e. 5 and 7 Districts in Western and Nyanza.
Respectively. February March 2006
Skillshare International, Kenya and Tanzania,
Consulting Team- undertook a 3 months
cross-border livelihoods needs assessment
among the indigenous Maasai pastoralist of
Kenya and Tanzania and designed a 6 years,
$
8,000,000
Pastoralists
livelihood
programme based on the findings. JuneDecember 2005.
AMREF Kenya - Maanisha Programme - Data
Entry /Analysis consultant- Phase I
Knowledge, Practice and Coverage (KPC)
Baseline Survey on Child Survival and
HIV/AIDS Prevention Care and Support for
(Adults & Youths) in Western Region i.e. 3
districts in Western and 6 districts in Nyanza
Province. November December 2005
Plan International Inc. Kenya (Bondo
Development Area) - Data Entry Facilitator KPC Child Survival Project Baseline
Evaluation Survey in Bondo District. October
31st November 21st 2005

14

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

4. Consultants Profiles Database

The table below outlines Aztramades consulting areas of expertise and key consultant
qualifications and years of experience

Table 3: Consultants Database

Department/Area of Expertise

Associte Consultants, Qualification & Experiene

1.

Business Planning/ Strategic Planning

Philip Koitelel MSc, BBA, 20

Sam Nyingi, PhD (Cand),MA, BA, 25
Dr Jeremiah Koshal, PhD, MBA, BSc, 15
Sammy Oleku; MBA, MA, BA, 18
Tumpeyo Baari ( Resource Moblization)
Anthony Gitau MBA(Cand), BA, 25
Anthony Murathi, MA, BA, 20
Elizabeth Mutura, MSc,BBA, 18

2.

Leadership & Governance

Philip Koitelel,
Jack Buong, MA, BA, 12
KOdero Edmond, MSc (Cand), BA, 10
Edah Kanini MSc,MA, BSc, 12
Anthony Gitau
Dr Jeremiah Koshal,

3.

Human Resources Management

Dr Stephen Nyambegera, PhD, MSc, BSc, 30

Dr Jeramia Koshal
Edah Kanini
Philip Koitelel

4.

Financial Management

Amos Otuma, MBA(Fin), BA, 8

Steve Sahado; MBA(Fin), BA, 8
Joseph Kimani, CPA(k), BSc, 15
Sam Nyiingi
Philip Koitelel

5.

Production Or Sourcing Management

Sam Mamia ; BSc Eng, 2

6.

Marketing & Sales Management

Anthony Gitau
Anthony Murathi
Elizabeth Muguongo
Philip Koitelel

7.

Product/Service Delivery

Anthony Gitau
Anthony Murathi,
Elizabeth Muguongo
Philip Koitelel

8.

Information, Communication &Technology

Leonard Oloo MSc, BSc, 22

Jack Gathoni MSC, BSc, 12
Sarah Ndunyo; MA, BA, 9
Benson Karanja, BBA, 20
George Kimani, BSc, 12
Esther Mwiyieria, Bes, MSc, PhD (Candt), 25
Sam Mamia, BSc Eng. 2

15

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

9.

Research, M&E and Learning

Fredrick Olwal, BSc, MSc, 14

Edah Kanini MSc,MA, BSc, 12
Esianoi Pashile MSc, BSc 5
Esther Wabuge, MA, BA 12

Sectoral Team Leaders

1.

Health Systems Strengthening & Public

Health

2.

Micro-Finance/SME/Co-operative
Development

Philip Koitelel,
Jack Buong
Anthony Gitau,
Elizabeth Mutura

3.

Accounting & Finance

Amos Nkaiwatei, Steve Sahado

4.

Agri-Business/Pastoralism

Chris Webo,

5.

Education Development

Esther Muyieria,
Esther Wabuge

6.

Natural Resources Management &

Conservation

Sammy Oleku

7.

Faith Based Organizations Management

Peter Olonapa

8.

Information Communication & Technology

Leonard Oloo,
Jackson Gathoni

9.

Renewable Energy

Sam Mamia; BSc Eng,

10.

Climate Change Adaptation

Dr Stephen Moiko

11.

Project Finance

Stephen Muesha,
Philip Koitelel

12.

Monitoring & Evaluation

Fredrick Olwal, Eddah Kanini

16

AZTRAMADE

CONSULTING ltd

Value, Innovation and Quality Results.

5. Strategic Business Plan Performance Indicators & Targets.

The following table outlines Aztramade Consulting Ltd Strategic business plan objectives and key performance indicators for the period 2016-2020. Table
1: Strategic Objectives and Performance Indicators
Baseline
Strategic Business Plan Period
Strategic Objectives/
Performance Indicators
2015
2016
2017
2018
2019
1. Strengthen Aztramade Consulting Capacity and increase new strategic partnerships by 200% within the East Africa Region
1.1. Number of additional in-house Associate consultants
9
2
2
3
4
1.2. Number of new strategic partner consulting firms doing complementary business with Aztramade Consulting Ltd.
2
2
3
3
3
1.3. Number of additional on-call Associate consultants
30
9
14
19
28
1.4. Number of active concurrent Consulting Assignments
5
8
11
17
25
2. Increase by at least 50% the number of new business accounts and business income from governance, leadership & Management and Sustainable development assignments
2.1. Number of Governance policies and systems restructured & Strengthened
2
3
5
7
10
2.2. Number of strategic business plans developed/reviewed
2
3
5
7
10
2.3. Number of development strategic plans developed/reviewed
4
6
9
14
20
2.4. Number of Project/Program Proposals developed/reviewed
3
5
7
10
15
3. Increase annual management systems consulting market share by 50%.
3.1. Number of HRM systems restructured and improved
6
9
14
20
30
3.2. Number of Financial systems restructured and improved
6
9
14
20
30
3.3. Production systems restructured and improved
2
3
5
7
10
3.4. Marketing systems restructured and reviewed
2
3
5
7
10
3.5. Products/Service Distribution & delivery systems restructured and improved
4
6
9
14
20
3.6. Number of Management Information Systems restructured and strengthened
4
6
9
14
20
3.7. Number of research, M&E and Learning systems restructured and strengthened
6
9
14
20
30
4. Establish a Governance, Leadership and Management(GLM) Institute to take on the capacity building business generated by the company and through referrals
4.1. GLM Institute feasibility study completed and report approved
0
0
1
0
0
4.2. GLM Curriculum developed and received required approvals
0
0
1
1
1
4.3. GLM 1 month certificate courses pilot and rollout graduates
0
0
0
60
120
4.4. GLM 3 months Certificate courses pilot and rollout class graduates
0
0
0
60
120
4.5. GLM 6 months Diploma course pilot graduates
0
0
0
0
60
4.6. GLM 9 months Diploma course pilot graduates
0
0
0
0
0

2020

SBP
Total

5
3
43
38

15
13
112
99

15
15
30
23

40
40
79
59

46
46
15
15
30
30
46

119
119
40
40
79
79
119

0
0
240
240
120
60

1
3
420
420
180
60

17