Microsoft Office User

18718 Middletown Road, Parkton, MD 21120

Phone: 443-889-9586 E-Mail: TeresaBoshears@icloud.com

Skills Summary
Enthusiastic, Award-winning Leadership & Training, Human Resources Development & Team Building,
Operations Management, Performance & Quality Standards, Extraordinary Customer Satisfaction &
Allegiance, Sales, Marketing & Advertising, Profit & Loss Management, Conflict & Dispute Resolution,
Excellent Communicator, Hospitable & Kind with High Ethical Standards.
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Experience
The Healing Coach, Parkton, MD, Owner

2012-2016

Operate coaching and healing business assisting people in finding their inner strength and direction, and
guiding them to heal issues and become the best of themselves. Transformational work.
The Nutty Neighbor, Indiana & Maryland, Owner

2004-2012

Created successful nut business marketing at shows, events, markets, festivals and obtained corporate
clients, Intel, hotels and retail outlets in the northwestern U.S.
Holiday Inn Express, Vancouver, WA, General Manager

2001-2004

Created multiple-level award-winning team with personally developed training programs in sales and
customer service. Achieved optimum revenue management with marketing and outside sales, public
relations, and participation in community activities.
Hilton Corporation, Tempe, AZ, General Manager

1999-2001

Managed 165-suite property in challenging high crime area, and still increased service scores and sales
and tackled disastrous A/P & A/R situation collecting debts negotiating payment plans with vendors.
Hampton Inn, Portland, OR, Opening General Manager

1996-1999

Birthed property developing all training materials, purchasing/cost analyses, recruiting, built/trained and
managed fantastic team of 40+ employees, assured all corporate standards perfectly met, while
overseeing construction. Astounding results receiving highest awards given and worlds top scores.
Hampton Inn Brentwood, TN, Sales/General Manager

1989-1996

Generated record-setting sales and earnings for 7 consecutive years while also boosting customer
satisfaction scores. Achieved 150% of quota and honored with Rookie of the Year first in sales and
again after being promoted to General Manager. Oversaw numerous renovation projects over 7 years.
Took proactive troubleshooting approach to build employee satisfaction and customer loyalty.

Education
Community College of Baltimore, Essex, MD

2016-Current

Barbara Brennan School of Healing, Boca Raton, FL

2007-2012

Degree in Brennan Healing Sciences.

References
Hiromi Chino Pope, Alexandria, VA, classmate

2007-Current

703-469-6769
Gabrielle Haessler, Portland, OR, former employee

2001-Current

503-257-4457
Richard Ransome, Portland, OR, former boss

1996-Current

503-289-6561
Mark Takahashi, Seattle, WA, former employee

2007-Current

206-878-1700
Michael Harrell, Houston, TX, former boss

1989-1996

713-267-5800