Allegra Del Matto

425.679.2252
allegra.delmatto@wsu.edu
161 E Lake Sammamish Shore Lane NE
Sammamish, WA 98074
Education
Washington State University, Pullman, WA
o Hospitality Business Management
2016

Expected May

Work Experience
WSU School of Hospitality Catering, Pullman, WA
March
2015 Current Front of House
Organized and served food for WSUs Feast of the Arts dinners for over 100
people along with 25 other WSU events
Trained new hires and student volunteers the essentials of catering
Starwood Hotels and Resorts, Seattle, WA
June
2015-August 2015
Rooms Intern
Shadowed manager in housekeeping and telephone communication departments
Presented to the board of the hotel on Guest Experience Index Friendliness at the
Welcome Desk and created a system to improve the hotels ability to track guests
comments about their experience
Claim Jumper Restaurant, Redmond, WA
2013, 2014
Hostess and Expo
Was designated Lead Hostess on busy weekend nights
Trained three new hires the essentials of excellent customer service

Summers

Macys, Redmond, WA
May
2014-August 2014
Sales Associate
Sold merchandise in all departments with an emphasis on womens designer
clothes
Received a bonus for opening multiple credit card accounts for customers
Hilton Garden Inn, Renton, WA
May
2013-August 2013
Food and Beverage Intern
Set up and managed breakfast buffet
Was able to serve all tables in the dining room by myself during lunch and half of
the tables by myself during dinner
Took in room-dining orders and delivered food up to rooms
Awards and Recognition
WSU School of Hospitality Business Management Terry Umbreit Scholarship
2015-2016

Volunteer Work
Whitman Senior Living Facility
o Visits and plays board games with elderly on a weekly basis
September 2013 Current
Certifications
ServSafe Food & Alcohol
Spotcheck Allergy Safe Certification

Allegra Del Matto

425.679.2252
allegra.delmatto@wsu.edu
161 E Lake Sammamish Shore Lane NE
Sammamish, WA 98074

References
Zachary Sporbert
Front Desk Manager
W Hotel
1112 4th Ave
Seattle, WA 98101
206.264.6000
Alex Green
Manager
Claim Jumper Restaurant
7210 164th Ave
Redmond, WA 98052
425.885.1273
Noelani Kirschner
Research Intern
Museum of Fine Arts, Boston
465 Huntington Avenue
Boston, MA 02115
425.785.1476