Disciplinary Action Process Flow

Top Management

Human Resources

Head of Department

Employee

Start

2. Receives
complaint/report of
incident and
verifies facts for
Disciplinary Action

4. Investigates facts
presented ASAP

Not
Genuine

4a. Outcome of
investigation?

5b. Rejects
disciplinary action

5c. Notifies
department head

End

Genuine

1. Lodges a
report/ complaint
of Incident

3. Presents full
supporting facts for
Disciplinary Action

5. Confirms facts
and makes
comments and
recommendation
s

7. Respond To
Show Cause
Letter

6. Serve Show
Cause Letter

8. Issue
Warning
Letter

Yes

7a. Respond with

satisfactory
explanation?

No
End

9. Serve notice
letter of Domestic
Inquiry

10. Set up Panel

of Inquiry

Domestic
Inquiry
Process

Domestic Inquiry Process Flow

Top Management

Human Resources

Start

Head of Department

i. Prosecution
makes out case &
produces
witnesses

iv. Crossexamines
accused &
witnesses

4. Decide on appropriate
penalty/punishment
dismissal
downgrading/demotion
any other lesser
punishment
as deemed just and fit

1. DOMESTIC INQUIRY

Chairman to guide
proceeding and record
evidence in writing

Employee

ii. Crossexamines
witnesses on
evidence

iii. Enters defence

& witnesses

2. Panel discusses hearing and

studies evidence

3. Decision of
Panel?

Not Guilty

3b. Letter of
notification
indicating verdict
of Not Guilty

Guilty

End

3a. Chairman submits

conclusion

End