Giliany Guardia

170 North 200 West, Salt Lake City, Utah 84103

gilianyguardia@gmail.com
385-5285698

Professional Profile
Proven leader with a hard work-ethic. Work well in a team effort to accomplish and reach
goals, solving problems, accuracy in problem identification and working well under
pressure. Preparing to graduate with a degree in accounting-Financial/Managerial at LDS
Business College. Excellent communication, both written and verbal. Fluent in English
and Spanish.

Skills & Knowledge

Accounting Principles
Journal Entries
QuickBooks

Depreciation Methods
Microsoft Office
Reconciliation

Responsible & Ethic

Confidential & Sensitive
Organized

Experience
Customer Service Representative, Global Service Center, SLC, Utah, 2015- Present
Exceeded position expectations and requirements by reaching more than 90% of the
department's quality service targets within 6 months of being hired.
Successfully responded to 30 calls a day in my 5-hour shift and averaged 7 minutes per
call.
Supplied help to customers in more than 20 countries using different processes and
systems according to their needs.
Managers Secretary, Andiferca, San Cristobal, Tchira, Venezuela, 2011-2013
Administered accounts receivables issuing invoices, discounts and credit payments to
clients, and suppliers.
Completed a balanced inventory with more than 2000 items per semester making the
necessary adjustments when there was any discrepancy.
Delivered more than 10 deposits to the bank per day and issued checks to make payments
to suppliers.

Education

LDSBC, Salt Lake City, UT, AAS Financial/Managerial Accounting. Graduation date:
Summer 2016
Successfully completed three projects in Quickbooks related to accounts payable,
accounts receivables, inventory, checks, returns of merchandise, and so forth.
Presented formal papers such as memos, letters for request, letters with negative news,
emails, proposals and resumes.

Compiled information in Microsoft Word, Excel, and Access.