Beruflich Dokumente
Kultur Dokumente
CONTINUITY MANAGEMENT
TERMS
Lyndon Bird FBCI
International Development Director
September 2011
Table of Contents
Sources and References ..........................................................................................................................................3
A (Activation to Awareness) ....................................................................................................................................4
B (Backlog to Business Unit BCM Coordinator) .......................................................................................................7
C (Call Tree to Culture) ..........................................................................................................................................13
D (Damage Assessment to Downtime) ..................................................................................................................19
E (Emergency to Exercise) .....................................................................................................................................21
F,G (Facility to GRC) ...............................................................................................................................................24
H (HACCP to Hot Site) ............................................................................................................................................26
I,J (ICT Continuity to Just-in-Time).........................................................................................................................27
K,L (KPI to Loss)......................................................................................................................................................31
M (Management System to MTO) .........................................................................................................................32
N (NEMA to Non-conformity) ................................................................................................................................34
O (Objective to Outage).........................................................................................................................................35
P,Q (PDCA to Programme Management) ..............................................................................................................37
R (Readiness to Risk Treatment) ...........................................................................................................................39
S (Safety to Systemic Risk) .....................................................................................................................................43
T (Table Top Exercise to Trigger) ...........................................................................................................................45
U,V (Urgent Activity to Vulnerability) ....................................................................................................................47
W, X,Y,Z (Walk-through to Work Area Recovery)..................................................................................................48
BCI 2011
Dictionary of Business Continuity Management Terms
Page 2
Where no reference code exists, these are terms in common usage in Business Continuity but have not been
codified by professional bodies or national standards bodies as yet. The definition shown is the preferred BCI
meaning of the word or term.
BCI 2011
Dictionary of Business Continuity Management Terms
Page 3
A (Activation to Awareness)
TERM
DEFINITION
Activation
REFERENCES
A,B,C,D
Alert
Alternate Routing
Alternate Site
D,E,F,G,H,X
BCI 2011
Dictionary of Business Continuity Management Terms
Page 4
TERM
DEFINITION
REFERENCES
Resilience.
ASIS/BSi BCM.01-2010
Assembly Point/Area
Asset
A,B,C,X
Assurance
AS/NZ 5050
ATOF
ATOP
Audit
A,B,C,D
BCI 2011
Dictionary of Business Continuity Management Terms
Page 5
TERM
DEFINITION
REFERENCES
A,B,C
Awareness
BCI 2011
Dictionary of Business Continuity Management Terms
Page 6
DEFINITION
Backlog
REFERENCES
BCI 2011
Dictionary of Business Continuity Management Terms
Page 7
TERM
DEFINITION
REFERENCES
BCI 2011
Dictionary of Business Continuity Management Terms
Page 8
TERM
DEFINITION
REFERENCES
Bronze Control
BSi
BS 25999
A,B,C,D,E,F,G,X
Business Continuity
Coordinator
Business Continuity
Institute (BCI)
BCI 2011
Dictionary of Business Continuity Management Terms
Page 9
TERM
DEFINITION
REFERENCES
Business Continuity
Management (BCM)
A,B,C,E,F,H,X
Business Continuity
Management (BCM)
Lifecycle
A,B,X
Business Continuity
Management Programme
Business Continuity
Management System
(BCMS)
A,B,C
Business Continuity
Maturity Model (BCMM)
A,B,C,D,E,F,H,X
Business Continuity
Planning
BCI 2011
Dictionary of Business Continuity Management Terms
Page 10
TERM
DEFINITION
REFERENCES
Business Continuity
Programme Board
Business Continuity
Strategy
A,B
Business Function
E,F
Page 11
TERM
DEFINITION
REFERENCES
Business Recovery
A,B,D,E,F,G,H,X
Business Unit
BCI 2011
Dictionary of Business Continuity Management Terms
Page 12
DEFINITION
Call Tree
Campus
CAR
REFERENCES
Casualty Bureau
Civil Emergency
COG
BCI 2011
Dictionary of Business Continuity Management Terms
Page 13
TERM
DEFINITION
REFERENCES
E,X
BCI 2011
Dictionary of Business Continuity Management Terms
Page 14
TERM
DEFINITION
REFERENCES
A,B
Conformity
Consequence
A,B,C
Contact List
Contingency Fund
Contingency Plan
A,B,C
Continuity Requirements
Analysis (CRA)
A,B
BCI 2011
Dictionary of Business Continuity Management Terms
Page 15
TERM
DEFINITION
REFERENCES
Control
Control Framework
Control Review/
Monitoring
COOP
BCI 2011
Dictionary of Business Continuity Management Terms
Page 16
TERM
DEFINITION
REFERENCES
Corrective Action
The action to eliminate the cause of a detected nonconformity or other undesirable situation.
Editors Note: There can be several causes of nonconformity and corrective action is taken to prevent
recurrence. This differs from preventive action which is a
risk management concept to prevent it occurring.
Cost-Benefit Analysis
Crisis
D,X
BCI 2011
Dictionary of Business Continuity Management Terms
Page 17
TERM
DEFINITION
REFERENCES
invocations.
Critical
E,H
Critical Activities
B,X
D,E,G
BCI 2011
Dictionary of Business Continuity Management Terms
Page 18
DEFINITION
REFERENCES
Damage Assessment
E,G,X
Disaster
E,F,G,X
Disaster Declaration
Disaster Declaration
Officer
BCI 2011
Dictionary of Business Continuity Management Terms
Page 19
TERM
DEFINITION
REFERENCES
services.
Disaster Recovery (DR)
E,X
D,E,F
Disruption
A,B,C,E,H
Document
A,C
Downtime
BCI 2011
Dictionary of Business Continuity Management Terms
Page 20
E (Emergency to Exercise)
TERM
DEFINITION
REFERENCES
Emergency
D,E,X
Emergency Operations
Centre (EOC)
Emergency Response
End-to-End
Enterprise Risk
Management
BCI 2011
Dictionary of Business Continuity Management Terms
Page 21
TERM
DEFINITION
REFERENCES
C,D
Executive Management
BCI 2011
Dictionary of Business Continuity Management Terms
Page 22
TERM
DEFINITION
REFERENCES
BCI 2011
Dictionary of Business Continuity Management Terms
A,B,C,E
Page 23
DEFINITION
REFERENCES
Facility
A,C
FEMA
Financial Impact
First Responder
Fit-for-Purpose
Gain
BCI 2011
Dictionary of Business Continuity Management Terms
Page 24
TERM
DEFINITION
REFERENCES
BCI 2011
Dictionary of Business Continuity Management Terms
Page 25
DEFINITION
REFERENCES
HACCP
Hazard
A,B,D,E,X
Hazardous chemicals
HAZMAT
Hazardous material
HAZOP
Hazardous operation
Hot Site
E,X
BCI 2011
Dictionary of Business Continuity Management Terms
Page 26
DEFINITION
REFERENCES
ICT Continuity
Impact
A,B,C,G
A,B,C,E,F,X
BCI 2011
Dictionary of Business Continuity Management Terms
G
Page 27
TERM
DEFINITION
(ICS)
Incident Management
Team (IMT)
REFERENCES
Indemnity Period
Infrastructure
Integrated Testing
Integrity
BCI 2011
Dictionary of Business Continuity Management Terms
A,C
Page 28
TERM
DEFINITION
REFERENCES
Internal Audit
A,B,C
Invocation
A,B,X
IRBC
ISO 22313
BCI 2011
Dictionary of Business Continuity Management Terms
Page 29
TERM
DEFINITION
REFERENCES
Just-in-Time (JIT)
BCI 2011
Dictionary of Business Continuity Management Terms
Page 30
DEFINITION
Key Performance
Indicators (KPI)
Likelihood
REFERENCES
B,D
BCI 2011
Dictionary of Business Continuity Management Terms
A,B,C
Page 31
DEFINITION
REFERENCES
Management System
A,B,C
D,X
Maximum Tolerable Period The duration after which an organizations viability will
of Disruption (MTPD or
be irrevocably threatened if a product or service delivery
MTPoD)
cannot be resumed.
A,B,X
Minimum Business
Continuity Objective
E,H
BCI 2011
Dictionary of Business Continuity Management Terms
Page 32
TERM
DEFINITION
REFERENCES
(MBCO)
Mitigation
MS 1970
MTBF
MTO
A,C
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Dictionary of Business Continuity Management Terms
Page 33
N (NEMA to Non-conformity)
TERM
DEFINITION
REFERENCES
NEMA
NFPA
NFPA 1600
Editors Note: NFPA 1600 does not follow the ISO Model
for Management Systems standards.
Non Compliance
Non-conformity
B,C
BCI 2011
Dictionary of Business Continuity Management Terms
Page 34
O (Objective to Outage)
TERM
DEFINITION
REFERENCES
Objective
A,C
OEE
Operational Resilience
(OR)
Operational Risk
Organization
A,B,C,E
Organization BCM
Coordinator
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Dictionary of Business Continuity Management Terms
Page 35
BCI 2011
Dictionary of Business Continuity Management Terms
Page 36
DEFINITION
REFERENCES
Policy
A,C,E
Preparedness
A,C
Prevention
A,C
Preventive Action
A,C,E
A,C,E
A,B,C
Page 37
TERM
DEFINITION
REFERENCES
Program(me)
Management
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Dictionary of Business Continuity Management Terms
Page 38
DEFINITION
REFERENCES
Readiness
Record
A,C
A,C,D,F,H,X
Page 39
TERM
DEFINITION
REFERENCES
Re-Sync is part of IT DR and involves performing a full resynchronization of the recovery catalogue. The term data
synchronization is also often used.
A,B,C,D,E,F,H,X
Resilience
BCI 2011
Dictionary of Business Continuity Management Terms
A,B,E,H
Page 40
TERM
DEFINITION
REFERENCES
Resources
A,B,C
Risk
A,B,C,D,E,F,X
A,C,E
Risk Analysis
Risk Appetite
B,C
A,B,C
Risk Avoidance
Risk Criteria
A,B,C,X
Page 41
TERM
DEFINITION
REFERENCES
Risk Reduction
Risk Transference
Risk Treatment
A,C,E
BCI 2011
Dictionary of Business Continuity Management Terms
Page 42
DEFINITION
REFERENCES
Safety
Simulation
SS 540
Stakeholder
A,B,C
Standby Service
Stand Down
Supply Chain
A,C
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Dictionary of Business Continuity Management Terms
Page 43
TERM
DEFINITION
REFERENCES
Syndication Ratio
Systemic Risk
BCI 2011
Dictionary of Business Continuity Management Terms
Page 44
DEFINITION
REFERENCES
Target
Test
BCI 2011
Dictionary of Business Continuity Management Terms
Page 45
TERM
DEFINITION
REFERENCES
Threat
A,C,E,F,X
Top Management
A,B,C
Training
Trigger
BCI 2011
Dictionary of Business Continuity Management Terms
Page 46
DEFINITION
REFERENCES
Urgent Activity
Editors note: Other terms such as immediate or timecritical can also be used but critical alone is
discouraged in the GPG2010 as it implies that less urgent
activities are less important.
Virtual Battle Box
Vital Materials
Vital Records
E,F,H,X
Vulnerability
D,F
BCI 2011
Dictionary of Business Continuity Management Terms
Page 47
DEFINITION
REFERENCES
Walk-through
E,X
BCI 2011
Dictionary of Business Continuity Management Terms
Page 48