Madisyn C.

Cleveland
1679 E 2700 S Salt Lake City, Utah 84106 Phone: (435) 592-4000 E-Mail: madicleveland@gmail.com

Experience
Nordstrom Rack, Accessories Specialist

Organize accessories ranging from make-up to jewelry to clothing items such as loungewear
Ring up customers purchases at the register as well as on a mobile checkout device
Introduce Nordstroms reward program through its point card, debit card and credit card
Email receipts to guarantee return and supply a back-up if printed is desired
Re-ticket items without UPC
Send orders to other stores and customers homes of inventory items wanted
Brian Head Resort, Zip Line Operator

September 2015-present

May 2015- August 2015

Fit harness on riders correctly to assure a secure ride

Connect riders onto the line as well as removing their harness
Control gauges and hydraulics on zip line operating system
Give customers information about the resort and answer questions/address concerns
Jimmy Johns Sandwich Shop, Server & Delivery Driver

Food Handler permit, trained in proper temperature and food handling procedures
Head set and drive-thru window trained
Direct customer relations and first point of contact for guests
Count, handle and account for large sums of money received
Deliver sandwiches and platters to customers through online and phone orders
Brian Head Resort, Rental Technician

November 2013- January 2015

Work directly with the public

Handle large groups of people in an efficient and timely manner
Work with technical equipment on a daily basis
Handle customer complaints and diffuse situations with a calm, pleasant demeanor.
Davis County Ski School, Registrar

May 2012-May 2015

First point of contact Customer Service

Receive payments
Correctly fill out all registration forms
Handle large sums of money.

December 2009- October 2012

Education
Salt Lake Community College, Taylorsville, Utah 2016
Finishing Associate degree in General Studies to attain a Bachelor degree in Hospitality Management at
Utah Valley University
Dixie State University, St. George, Utah 2014-2015
Enrolled in general education courses on an academic scholarship
Southern University, Cedar City, Utah 2013-2014
Enrolled in college classes through the concurrent enrollment program in High School
Canyon View High School, Cedar City, Utah

Honor Society member

Future Business Leaders of America President

Volleyball team member

2010-2014

Skills
Computer proficiency in Excel, Access and Word, superior math skills, People person, Reliable, flexible and
dependable by being self-motivated, Can make change without electronic assistance, honest, willing to
offer constructive criticism as well as receive the same, cash register proficient.

References
Chuck Driggers, Brian Head Manager (435) 590-1293
Johnny Sullivan, Jimmy Johns Manager (435) 656-1400
Josh Downard, Jimmy Johns Manager (435) 586-4500