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No

ID
Created Updated TicketTime
Status Subject Internal
Severity
Customer
Application
1
1446
23/1/2014
23/1/2014
5h 7min
closed Site/Cel
ls not appear in application for East Malaysia (Attention!) (Attachment!)
yes
Critical Fault
CoveriX 3.0
2
1423
26/12/2013
10/1/2014
14d 12h 44min closed Missing
LTE coverage in the coverage portals and CoveriX
yes
Critical Fault
DiGi Malaysia CoveriX 3.0
","
Coverage Portal www 3.0
3
1403
4/12/2013
4/12/2013
5h 30min
closed unable t
o search location CC portal only
no
Major Fault
DiGi Malaysia
Customer Care 3.5
4
1246
27/4/2013
29/4/2013
2d 5h 57min
closed no acces
s to view mboss eng/cc webpage (Attachment!)
no
Critical Fault DiGi Mal
aysia Customer Care 3.5
5
1195
22/2/2013
8/3/2013
14d 8h 45min
closed Site 635
3A not appear in MBOSS no
Major Fault
DiGi Malaysia FaultiX 3.0
6
1176
28/1/2013
18/2/2013
20d 13h 33min closed unable t
o search location (Attachment!) no
Critical Fault DiGi Malaysia CoveriX
3.0
", Customer Care 3.5, FaultiX 3.0,"
Coverage Portal www 3.0
7
1038
30/9/2012
16/10/2012
15d 15h 59min closed mBoss CC
view - missing &quot
Customer Care 3.5
8
974
1/8/2012
17/8/2012
15d 19h 44min closed no acces
s to view mboss eng/cc webpage (Attachment!)
no
Critical Fault DiGi Mal
aysia CoveriX 3.0
", Customer Care 3.5, FaultiX 3.0,"
Coverage Portal
www 3.0
9
973
1/8/2012
2/8/2012
1d 1h 2min
closed Slowness
issue reported on MBoss application (Attachment!)
yes
Major Fault
DiGi Malaysia CoveriX 3.0
10
924
8/6/2012
25/6/2012
18d 3h 21min
closed unstable
to load webpage (Attachment!) no
Critical Fault DiGi Malaysia CoveriX
3.0
","
Customer Care 3.5
11
899
18/5/2012
10/6/2012
23d 1h 10min
closed DiGi mBO
SS map always hanged
yes
Critical Fault DiGi Malaysia 12
845
16/3/2012
16/3/2012
3h 14min
closed DiGi mBo
ss - Coverage is not displayed (Attachment!)
no
Critical Fault DiGi Mal
aysia CoveriX 3.0
13
730
25/11/2011
25/11/2011
1h 21min
closed Unable t
o view map/ searching location (Attachment!)
no
Critical Fault DiGi Mal
aysia CoveriX 3.0
", Customer Care 3.5, FaultiX 3.0,"
Coverage Portal
www 3.0
14
355
5/1/2011
24/11/2011
10m 23d 0h 44min
closed
Group CT for ENG - CoveriX
yes
Problem DiGi Malaysia CoveriX 3.0
15
683
28/10/2011
7/11/2011
10d 5h 3min
closed alarm si
emens cell 11812 cleared but still appear in mBoss (Attachment!)
no
Major Fault
DiGi Malaysia CoveriX 3.0
", Customer Care 3.5, FaultiX 3
.0,"
Coverage Portal www 3.0
16
696
6/11/2011
7/11/2011
20h 30min
closed Unable t
o view map/location
no
Critical Fault DiGi Malaysia CoveriX 3.0
", Customer Care 3.5, FaultiX 3.0,"
Coverage Portal www 3.0
17
677
20/10/2011
31/10/2011
10d 23h 6min
closed Virus Wa
rning (Attachment!)
yes
Minor Fault
DiGi Malaysia CoveriX 3.0
", Customer Care 3.5," FaultiX 3.0
18
675
19/10/2011
19/10/2011
1h 1min
closed Unable t
o load the map yes
Critical Fault DiGi Malaysia CoveriX 3.0
", Custo
mer Care 3.5," FaultiX 3.0
19
561
20/6/2011
27/6/2011
7d 7h 27min
closed Congesti
on Information (Attachment!) yes
Major Fault
DiGi Malaysia Coverage
Portal www 3.0
20
527
1/6/2011
3/6/2011
2d 1h 13min
closed Alarm no

t display in mboss
no
Major Fault
DiGi Malaysia FaultiX 3.0
21
481
18/4/2011
18/4/2011
0h 20min
closed Unable t
o perform address search
no
Critical Fault DiGi Malaysia CoveriX
3.0
", Customer Care 3.5, FaultiX 3.0,"
Coverage Portal www 3.0
22
448
25/3/2011
25/3/2011
2h 13min
closed No acces
s to view this page
CoveriX 3.0
","
FaultiX 3.0
23
439
23/3/2011
24/3/2011
1d 2h 23min
closed Faults S
election (Attachment!) yes
Minor Fault
DiGi Malaysia FaultiX 3.0
24
419
11/3/2011
24/3/2011
12d 20h 5min
closed Site 406
0A not appeared in mboss
no
Problem DiGi Malaysia 25
431
21/3/2011
23/3/2011
1d 20h 40min
closed PAR not
appeared
no
Problem DiGi Malaysia FaultiX 3.0
26
432
21/3/2011
22/3/2011
1d 1h 8min
closed No acces
s to view this page
CoveriX 3.0
", Customer Care 3.5, FaultiX 3.0,"
Coverage Portal www 3.0
27
422
11/3/2011
21/3/2011
9d 20h 31min
closed Create C
T button not appeared no
Critical Fault DiGi Malaysia Customer Care 3
.5
28
416
7/3/2011
10/3/2011
3d 7h 48min
closed mboss-te
st-1
no
Critical Fault DiGi Malaysia 29
414
7/3/2011
7/3/2011
14h 33min
closed Alarm si
te id provided not working
no
Problem DiGi Malaysia FaultiX 3.0
30
346
28/12/2010
17/2/2011
1m 21d 6h 20min
closed
HSDPA coverage in mBOSS is bigger than in Engineering tool (Attachment!)
no
Major Fault
DiGi Malaysia CoveriX 3.0
", Customer Care 3.5, F
aultiX 3.0,"
Coverage Portal www 3.0
31
361
13/1/2011
13/1/2011
0h 29min
closed Alarm de
scription is missing in note report (Attachment!)
yes
Critical Fault
DiGi Malaysia 32
338
22/12/2010
3/1/2011
12d 1h 20min
closed On-air s
ite display without refer to date (Attachment!) no
Problem DiGi Malaysia
CoveriX 3.0
", Customer Care 3.5," FaultiX 3.0
33
307
22/11/2010
30/12/2010
1m 8d 6h 45min closed User lay
not working (Attachment!) no
Major Fault
DiGi Mal
er as Selected at start
aysia CoveriX 3.0
", Customer Care 3.5," FaultiX 3.0
34
336
21/12/2010
23/12/2010
1d 16h 31min
closed How mBOS
S display Coverage Ticket? (Attachment!)
no
Minor Fault
DiGi Mal
aysia CoveriX 3.0
", Customer Care 3.5," FaultiX 3.0
35
320
4/12/2010
21/12/2010
17d 9h 57min
closed Missing
privilage (Attachment!) no
Critical Fault DiGi Malaysia CoveriX 3.0
", Customer Care 3.5," FaultiX 3.0
36
299
16/11/2010
9/12/2010
22d 20h 21min closed Wrong le
gend information (Attachment!) no
Problem
Customer Care 3.5
37
304
22/11/2010
9/12/2010
17d 7h 28min
closed User lay
er upload (Attachment!) no
Problem DiGi Malaysia 38
313
25/11/2010
30/11/2010
4d 22h 6min
closed mBOSS Ma
p update
no
Minor Fault
39
314
25/11/2010
26/11/2010
1d 4h 15min
closed Site on
air in Celltracker but not display in mBOSS (Attachment!)
no
Major Fa
ult
DiGi Malaysia CoveriX 3.0
", Customer Care 3.5," FaultiX 3.0
40
297
16/11/2010
22/11/2010
6d 0h 7min
closed Broadcas
t Banner for DiGi Malaysia (Attachment!)
no
Problem DiGi Malaysia
Customer Care 3.5
41
288
11/11/2010
22/11/2010
11d 3h 46min
closed False al
arm FMS
no
Major Fault
CoveriX 3.0
42
298
16/11/2010
19/11/2010
3d 0h 26min
closed mBOSS sy

nc failed
no
Problem DiGi Malaysia CoveriX 3.0
", Customer Care
3.5," FaultiX 3.0
43
289
11/11/2010
16/11/2010
5d 3h 27min
closed Broadban
d HSDPA coverage not appeared correctly no
Critical Fault DiGi Malaysia
CoveriX 3.0
", Customer Care 3.5," FaultiX 3.0
44
290
11/11/2010
11/11/2010
0h 4min
closed CTs crea
ted are without Created By.
no
Major Fault
DiGi Malaysia CoveriX
3.0
", Customer Care 3.5," FaultiX 3.0