Direct observation

Case Studies
User Reasearch
Surveys
Personas
Sovereig Posture:Use frequently,full attention, Ex:MS word
User motivation to learn Alan Cooper
TRansient Posture: Sometimes, not all attention Ex: scandisk

1: Safe Exploration -Let me explore without getting lost

2-Instantgratification -I want to accomplish something now

3-Satisfiying Good enough, not want to spend more time for pro features

4-Changes in Mindstream -I change my ming about what i was doing

Chapter1
5 Deferred Choices I don't want to answer that now, let me continue

6-Incremental Construction -Let me change it, let me change it again

Patterns 7-Habituation -That Gesture works everywhere

8-Spatial Memory -I swear the button was there up right

9- Propective Memory I'm putting this thing here to remind me to deal with it later

10-Streamlined repetition -I have to reapeat this how many times

11-Keyboard only - a M-OUSE!!$%/%

12- Other People'S advice -What did everyone else says about this