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2. Which strategy specifies the firm's overall direction in terms of its general orientation
toward growth, the industries or markets in which it competes, and the manner in which
it coordinates activities and transfers resources among business units?
Corporate
Divisional
Functional
Organizational
3. Which is the MOST commonly used measure of corporate performance (in terms of
profit)?
ROE
ROI
EPS
DPS
value
rareness
imitability
organization
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5. If performance data and activity reports indicate undesirable performance as a result of
inappropriate use of the strategic management process, operational managers must
allow sufficient time to pass to verify if it is the process or just the usage that is
the problem.
Sweden
Japan
Germany
Improved productivity
9. The hiring of new people with new skills, firing of people with inappropriate or
substandard skills, and/or training existing employees to learn new skills are included the
process of
training
operating
structuring
staffing
10. The relationship among the board of directors, top management, and shareholders is
referred to as
corporate governance
corporate synergy
corporate strategy
corporate management
11. Which company experienced a tarnished reputation and scandal after experiencing
behavior substitution when employees altered their behavior on the job to fit the reward
system?
Macy's
Neiman Marcus
Saks
12. Research suggests that strategic management evolves through four sequential phases in
corporations. The first phase is
internally-oriented planning
forecast-based planning
externally-oriented planning
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13. The sum total of the activities and choices required for the execution of a strategic plan is
known as in
environmental scanning
strategic formulation
strategy implementation
14. The strategy implementation tool used to determine what actions are going to be taken,
by whom, during what time frame, and with what expected results is called a(n)
MBO
succession plan
action plan
mission statement
16. The technique that illustrates how management can match the external opportunities and
threats with its strengths and weaknesses to yield four sets of strategic alternatives is
called a (an)
TOWS Matrix
EFAS Table
SFAS Table
IFAS Table
Middle management
18. The process by which a firm approaches its cross-border activities and those of
competitors, and plans to approach them in the future, is called
staging
competitive strategy
cross-border configuration
international strategy
19. Executives with a particular mix of skills and experiences may be classified as an executive
type and paired with
20. The concept that proposes private corporations have responsibilities to society that
extend beyond making a profit is known as
social responsibility
flexible responsibility
social flexibility
managerial responsibility
Operationalization
Communication
Staffing
Evaluation
22. An acronym for the assessment of the external and internal environments of the business
corporation in the process of strategy formulation/strategic planning is
S.B.U.
R.O.I.
M.B.O.
S.W.O.T.
23. Who said that the social responsibility of business is a "fundamentally subversive
doctrine" and that the one social responsibility of business is "to use its resources and
engage in activities designed to increase its profits so long as it stays with the rules of the
game..."?
Archie Carroll
Adam Smith
William C. Norris
Milton Friedman
managers tend to focus more of their attentions on those aspects which are
measurable than on those which are not
25. Which strategy is developed to pull together the various activities and competencies of
each department so that corporate and business unit performance improves and resource
productivity is maximized?
Functional strategy
Enterprise strategy
Business strategy
Competitive strategy
measurement
gratuity
performance
return on equity
27. What question must managers ask concerning the relationship between economic logic
and international strategy?
How does our international strategy contribute to the economic logic of our
business and corporate strategies?
How does being international make our products more attractive to our
customers?
28. The strategy that deals with product and process innovation and improvement is known
as a __________ strategy.
R&D
operations
financial
marketing
29. Because of the belief that accounting-based numbers such as ROI, ROE, and EPS are not
reliable indicators of a corporation's economic value, which method of corporate
performance is now preferred?
Shareholder value
Price/earnings ratio
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