Beruflich Dokumente
Kultur Dokumente
2013-2014
CONTENTS
Executive Summary 2
SWOT 5
Situation Analysis 6
Advertising Objectives 9
Media Objectives and Strategies
10
10
Reach and Frequency 12
Scheduling and Timing 13
Budget 15
Geography 16
Promotion 17
Target Audience and Media Mix
Appendix 20
EXECUTIVE SUMMARY
SWOT Analysis
The SWOT analysis breaks down the strengths and weaknesses of, and opportunities and threats
toward, Clarity Care. The main strengths of Clarity Care are that it treats its clients like family, provides clients with enough stability to gain independence, and offers a long history of successful work
in Wisconsin. Its main weaknesses are that it is having trouble communicating directly with guardians
and needs to improve upon transportation to and from enrichment opportunities. The main opportunities include working with in-school programs and working with other companies to provide further
enrichment opportunities. The main threats are other businesses moving into the area and parents not
wanting to be separated from their children.
EXECUTIVE SUMMARY
Advertising Objectives
Clarity Cares new campaign, Enriching Lives, will launch in March of 2014 with the goal of positioning Clarity Care as a top provider of care for adults with developmental disabilities in northeast and
central Wisconsin.
EXECUTIVE SUMMARY
Media Budget
Clarity Cares budget of $20,000 will be spent over a variety of mediums. We will spend parts of the
budget on online advertising and social media activity, e.g., Google AdWords and Facebook advertising. We will spend other parts of the budget on more traditional media, getting involved with local
schools and Special Olympics events. The final portion of the budget will be spent on a billboard ad
on Highway 41 along with some pens we are creating to get circulated out into the community.
Geography
Clarity Cares Enriching Lives campaign will be a part of Wisconsins northeastern and central regional
high schools with special education programs. The first five months of the campaign will test the campaign and how well Clarity Care can execute its main focal point of enriching lives and bringing in
more residents. After a five month trial, Clarity Cares Enriching Lives campaign will expand to more
Wisconsin high schools located in the northeastern and central part of the state.
Promotion
The main vehicle that Clarity Cares Enriching Lives campaign will employ will be social media. Facebook, Twitter, YouTube, and LinkedIn are the main social media vehicles Clarity Care will use. Facebook will heavily be used. Clarity Cares Enriching Lives campaign will utilize the 70/20/10 rule of
thumb.
>>70% Value Content >>20% Shared Content >>10% Promotional Content
On top of following the 70/20/10 rule, Clarity Cares Enrichment campaign will host events such as
setting up booths at the Special Olympics and activities such as face painting and the Spring Fling. It
will pass out promotional products such as pens to its target audience. Clarity Cares Enriching Lives
campaign also consists of sending Clarity Care representatives to different high schools each week to
provide more information about the organization and what it has to offer its residents.
SWOT
SWOT Analysis
The SWOT analysis is a breakdown of the strengths, weaknesses, opportunities, and threats that Clarity Care has. With this tool Clarity Care can gain a better understanding of where they excel, where
they need to improve, and potential outside factors that may influence their business both positively
and negatively.
Strengths
Weaknesses
SITUATION ANALYSIS
Overview
Clarity Care, Inc. is a non-profit organization dedicated to serving adults with long-term health conditions, including individuals with disabilities or special needs, and their guardians. It offers varied
services to its clients, but most prominently it fills the niche of residential facilities for adults with developmental disabilities in the northeastern and central Wisconsin areas. The organization prides itself on
the diverse options it provides for clients with varying care needs, and its rich history of advocating for
its clients independence so that they can live fulfilling lives as parts of their community.
With the construction of a new six-bedroom home in Fond du Lac, Clarity Care anticipates a growth in
vacancies, and wants to extend its advertising efforts to make sure these vacancies, and future vacancies that may occur in Clarity Cares housing programs, get filled.
SITUATION ANALYSIS
Target Audience
Clarity Care aims to advertise its presence to the guardiansmost often parents, siblings or other family membersof adults with developmental disabilities. Clarity Care aims to target guardians during the
long awareness phase during which the guardian must consider where and how his or her loved one
will be housed for the rest of his or her adult life. One particular audience Clarity Care targets is the
parents of soon-to-graduate high school students in special education programs, who are deeply embroiled in considering their childs future. The Clarity Care name and valuable brand reputation will be
planted in the guardians mind when he or she must make a decision. The desired action for the guardian to take would be to contact Clarity Cares Director of Operations Support, Michael Matz, and
arrange for a tour of an available home. Ensuring that guardians actually see the home is the pivotal
step that sways them toward Clarity Care.
SITUATION ANALYSIS
Budget, timing, and seasonality
The new campaign is slated to commence in March of 2014. An advertising campaign for Clarity Care
must be designed to run continuously, advertising new vacancies as they open up in Clarity Cares
programs, with no particular seasonal limitations. However, since it would be most efficient to communicate with parents of high school students during the school year, special consideration may be given
to the times of year when school is in session. Clarity Care plans to employ a $20,000 budget for this
campaign.
Competitors
Clarity Cares competitors in the field of residential programs for adults with disabilities offered in Wisconsin include:
Lutheran Social Services of Wisconsin and Upper Michigan, which offers a variety of different
social services including disability care. LSS provides a plethora of disability care options for adults
with disabilities including assisted living programs as well as adult day services, designed to allow
for part-time care of disabled individuals while enabling them to live with their guardians.
Homes for Independent Living, which operates in 14 counties in southeast and central Wisconsin
and provides residential services, transitional services, and physical care assistance for individuals
with disabilities.
Bethesda Lutheran Communities, a faith-based organization that offers community support and supported employment services for disabled clients on a national level.
Agape of Appleton, Inc., which offers residential homes and supported apartment living options in
the city of Appleton.
The Lori Knapp Companies, with homes in Fond du Lac, La Crosse, Prairie du Chien, and Richland
Center; which primarily caters to disabled individuals, but also offers memory care assisted living
services and child treatment foster care.
Creative requirements:
It is stipulated that the Clarity Care logo be incorporated into advertising, and that Clarity Cares tagline, Caring for your family member like our family member, figure into the campaign.
CLARITY CARE ENRICHING LIVES
ADVERTISING OBJECTIVES
The main advertising objective that Clarity Care would like to achieve is to position themselves as the
main provider of choice for guardians and case managers of people with developmental disabilities in
the Fox Valley and Central Wisconsin region. We would like to create a theme that displays our passionate understanding for the enrichment of current and future residents lives.
The campaign will be called Enriching Lives. In order to portray an overall compassionate, humanistic
message we must use multiple channels to reach the target audience. We will begin by coming up with
a revamped version of the Clarity Care logo and slogan that demonstrates Clarity Care as an organization is reputable and stable, and which conveys a welcoming, homey feeling.
Marinette High
Oconto High
Marathon High
Community High
Southern Door High
Sturgeon Bay High
Algoma High
Washington Island
9. Kewaunee High
10. Brown Deer High
11. Appleton North
12. Appleton West
13. Appleton Central
14. Portage
15. Lourdes
16. Oshkosh West
Strategies
The guardians of these students would be deeply considering the life circumstances of their disabled
loved one after graduation. It would be easy to contact guardians or potential volunteers, or otherwise
advertise Clarity Care through the communications networks of the schools themselves. Through the use
of social media and distributing handouts in the selected areas, Clarity Care can focus on getting to
know its potential clients.
The media mix will incorporate a combination of both traditional and nontraditional media. First, the
types of traditional media we will utilize including billboards, the use of flyers and pamphlets in local
area schools such as the Fox River Valley Alternative School, and the distribution of promotional items.
CLARITY CARE ENRICHING LIVES
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Strategies
A reach of 75-80% will be enforced during Clarity Cares heavy-up advertising month of May for
Clarity Cares revamped media plan. May is National Mental Illness Month and will be the most appropriate and most effective month to advertise heavily by spreading Clarity Cares mission statement.
Across the month of May, millions of people are reached through media, local events, and screenings
regarding Mental Health. So in essence, May will be the hottest month for Clarity Care and will hopefully gain lots of impressions with the right amount of advertising. A reach of 70% will take place in
December with the event of #GivingTuesday and Christmas. A reach and frequency of 50-60% will be
maintained in all other months with an average frequency of 2.5. Because Clarity Care is launching a
new campaign, reach needs to be emphasized immediately. Also, March 2014 kicks off Clarity Cares
new campaign and therefore will demand a greater reach to initially spark interest towards its publics.
Through effective online advertising and solid content in newsletters and the awareness of National
Mental Health in May, Clarity Cares reach and frequency may be higher than we actually predict.
Clarity Care needs to truly believe that its publics are going to keep coming back online to its website
and social media platforms for more and more. The Stronger the presence of Clarity Cares online
activity, the better, Build it, and they will come.
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Strategies
The campaign will begin in March of 2014 with a teaser campaign starting a month prior through
social media sites like Facebook. LinkedIn, and YouTube to generate interest and build hype. The campaign will run continuously throughout the year and touch on Clarity Cares important news and events
each month. By advertising its news and events each month, people will be more informed about what
Clarity Care is doing throughout the year.
One event that Clarity Care could promote would be National Mental Illness month in May. This would
be an effective time for Clarity Care to spread its ideas and mission statement across different platforms and events. Clarity Care could send out information through some of its direct mail to help educate people about National Mental Illness month. It could also start posting on its Facebook, promoting
ideas, events and thoughts dealing with National Mental Illness month. Another idea would be to do
a series of videos on YouTube throughout the month of May that would show people information about
National Mental Illness month. Some of these videos could be testimonial videos with people who
work, live or are involved with Clarity Care.
Giving Tuesday in December would be another big event that Clarity Care could promote. Giving
Tuesday is a brand new day for generosity and giving back. Giving Tuesday has the following mission
statement, GivingTuesday is a campaign to create a national day of giving at the start of the annual
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Strategies
We will allocate our $20,000 budget over a variety of platforms. The two main parts of the budget
will go towards Google Adwords and our billboard campaign. We will spend $7,000 on a year-long
Adwords campaign that will break down to a maximum of $20 a day in Wisconsin. The billboard
campaign will run from March 2014 through the end of September at a rate of a $1000 per month
for a total of $7000 over the whole billboard campaign. We will also be active in Special Olympics
events; they have 4 events throughout the first half of the 2014 year which Clarity Care will take an
active part in. We plan to set up booths at the events and have different activities at the booths, such
as face painting. Each event will cost us about $1000 for a total of $4000 at the Special Olympics
events. There will be $500 worth of printing costs that we will use to print off pamphlets and brochures
to go into the Fox Valley Alternative School which is an Alternative Program for Middle and High
School Special Education Students that provides alternative educational environments for students who
have been unable to successfully function in a program for Special Education students in the regular
school environment. These alternative settings are an extension of the Special Education programs and
represents 6 Fox Valley area school districts. We are also going to put $200 into creating 1000 pens
that we will distribute.
Adobe found that Facebooks ad clicks, ad impressions and advertisers return on investment were all
higher in 2013 than in 2012. According to the study, which took into account more than 131 billion
Facebook ad impressions and 4.3 billion social engagements, Facebook ads were clicked 29% more
often in 2013, and the return on investment was 58% higher than last year (Wagner). Because of
this we are putting a $1000 into Facebook ads for the year with the average click rate of $0.49-$.91
per click of the estimated audience. Figure 3 displays the target audience on Facebook. We were
able to specifically target the Fox Valley market, along with that it explains how we targeted guardians
of 30 years and older that like different topics that relate to Clarity Care and who are in the broad
categories Parents (child: 16-19yrs) or Parents (child: 13-15yrs). Figure 4 shows a breakdown of the
CLARITY CARE ENRICHING LIVES
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Strategies
All marketing strategies will be combined data that provide information on the reactions to Clarity
Care provided by the parents of the special education students in the main high schools in northeastern
and central Wisconsin counties. Market selections are predicted in growth potential for Clarity Care
services. The main high schools selected include:
1.
2.
3.
4.
5.
6.
7.
8.
Marinette High
Oconto High
Marathon High
Community High
Southern Door High
Sturgeon Bay High
Algoma High
Washington Island
9. Kewaunee High
10. Brown Deer High
11. Appleton North
12. Appleton West
13. Appleton Central
14. Portage
15. Lourdes
16. Oshkosh West
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Strategies
Clarity Cares campaign will run continually. The first five months of the campaign will run throughout
five participating Fox Valley high schools. After running the campaign in five high schools, Clarity Care
will be able to analyze the data to successfully expand its campaign throughout the rest of northeastern
and central Wisconsin. The campaign will reach the parents and students who are a part of the special education program in these high schools.
Social Media
Social media will be the main vehicle that will aid in the success of Clarity Cares Enriching Lives
campaign. Rather than seeing your company as trying to sell something, the social network can
see a company that is in touch with people on a more personal level. This can help lessen the divide
between the company and the buyer, which in turn presents a more appealing and familiar image
of the company (Hose). Each social media vehicle will be used once a week; if certain parts of the
target audience only use one out of the four social media vehicles Clarity Care uses, they will at least
be informed of what is currently happening at Clarity Care.
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APPENDIX
Figure 1
Marketing Factors
Established
Brands
High
Market
Share
Dominant
Brand
in
Market
High
Brand
Loyalty
Long
Purchase
Cycle
Product
used
Occasionally
-0.2
-0.2
-0.2
-0.2
-0.2
-0.2
-0.1
-0.1
-0.1
-0.1
-0.1
-0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.2
0.2
0.2
0.2
0.2
0.2
New
Brands
Low
Market
Share
Smaller,
less-known
brands
Low
Brand
Loyalty
Short
Purchase
Cycle
Product
Used
Daily
0.2
0.2
0.2
0.2
0.2
0.2
0.2
Complex
Copy
Copy
Less
Unusual
New
Campaign
Image
Type
Copy
Different
Messages
Older
Messages
Small
Ad
Units
Copy Factors
Simple
Copy
Copy
More
Unusual
Than
Competition
Continuing
Campaign
Product
Sell
Copy
Single
Kind
of
Message
New
Messages
Large
Ad
Units
-0.2
-0.2
-0.2
-0.2
-0.2
-0.2
-0.2
-0.1
-0.1
-0.1
-0.1
-0.1
-0.1
-0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.1
Media Factors
Low
Ad
Clutter
Compatible
Editorial
Attentiveness
High
Continuous
Advertising
Few
Media
Used
Media
Repetition
-0.2
-0.2
-0.2
-0.2
-0.2
-0.2
-0.1
-0.1
-0.1
-0.1
-0.1
-0.1
0.1
0.1
0.1
0.1
0.1
0.1
0.2
0.2
0.2
0.2
0.2
0.2
High
Ad
Clutter
Incompatible
Editorial
Attentiveness
Low
Pulsed
or
Flighted
Advertising
Many
Media
Used
Fewer
Opportunities
.2
3.0
3.2 Frequency
20
Billboards
Figure 2
Ad Words
APPENDIX
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APPENDIX
Figure 3
Figure 4
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APPENDIX
Work Cited
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