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About&the&Agency&&

The Voice Within Speech Pathology was founded


by Elise Swallow.!

Provides speech therapy services, home and


school services, school holiday programs and
workshops to their clients. !

A team of dedicated speech pathologists and


therapy assistants who are passionate about
partnering with individuals to see them develop to
their full potential (The%Voice%Within,%2014)!
Its services are provided at two locations:!
Learning%Fundamentals%Clinic%%
12/18E34%staFon%Street,%%
Sandringham,%VIC%3193%

Best%Start%Clinic%%
12%Warleigh%Rd,%
Brighton,%Vic%3186%%

The voice within speech pathology considers a


persons physical, mental, emotional, sensory,
developmental, social, and spiritual health and
wellbeing when planning their assessments and
intervention. (The%Voice%Within,%2014)!

Ensure all individuals enjoy themselves and feel


comfortable in all sessions!

They work with other professionals to make sure


the individual has the ability to develop to their
full potential across all areas.!

Provide a professional and personal service to


their clients and make sure both the families and
individuals feel supported and cared for (The
Voice Within, 2014)!

Services&&
The%Voice%within%Speech%Pathology%provides%assessment%and%therapy%for%children%and%adults%
with%severe%language%disorders%and%other%speech%related%complicaFons.%

Assessments:&
Each%assessment%is%completed%in%a%nonEthreatening,%
enjoyable%manner%(The%Voice%Within,%2014)%
IniFal%consultaFon%is%with%a%senior%therapist%who%will%
analyse%the%results%following%a%mulFEdimensional%model%
looking%at%the%aspects%of%communicaFon%and%
development.%(The%Voice%Within,%2014).%They%will%then%
determine%the%clients%strengths%and%areas%for%
improvement.%
IntervenFon%plans%that%are%goal%based%are%formed%and%
discussed%during%a%feedback%session.%%
Further%formal%assessments%%
eg:%comprehensive%assessment%reports%to%assist%with%
applying%for%funding%and%informing%other%professionals%
working%with%the%child.%

(The%Voice%Within,%2014)%

Services&%
Interven5on:&
Goal%directed,%clientEcentred%therapy%to%assist%and%support%
individuals%in%reaching%their%goals%(The%Voice%Within,%
2014)%
Therapy%includes%technology,%creaFve%acFviFes%and%games%
Speech%therapists%have%specialised%training%in:%
E%The%Early%Start%Denver%Model%for%Children%with%
%%%AuFsm%
E%Verbal%Motor%Learning%for%apraxia%of%speech.%%%
E%MulFdisciplinary%Therapy%for%developmental%
%%%disorders%%
E%Voice%Cra^%Pty%Ltd%%
E%Preschool%language%assessment%and%intervenFon%%%%
%%%(BLADES)%
E%Play%based%therapy%%
E%Social%skills%therapy%using%the%Social%Thinking%%
%%curriculum%(The%Voice%Within,%2014)%
Supervised%speech%therapy%programs%for%learning%
pracFFoners%
Provide%assistance%to%singers,%%performers%and%speakers%
who%want%to%improve%their%voice%sounds,%voice%quality%and%
vocal%health%

(The%Voice%Within,%2014)%

Services&&
School&and&home&visits:&

OnEtheERoad%speech%therapy%visiFng%children%within%
the%south%and%south%eastern%suburbs%of%Melbourne%at%
their%schools,%crches%,%kinders%and%homes.%

Partners%with%over%20%dierent%learning%environments%to%
achieve%childrens%development%and%learning%goals%in%
speech,%language,%literacy,%social%skills,%voice,%uency%and%
swallowing%assessments%(The%Voice%Within,%2014)%

Individual%or%group%therapy.%%

School%workshops%
School&based&screening&and&intensive&therapy&programs&

Oers%great%speech%therapy%opportuniFes%for%schools%with%
students%with%addiFonal%learning%and%developmental%
needs%(The%Voice%Within,%2014).%

Run%clinical%educaFon%programs%speech%pathology%
students%who%provide%oneEonEone%screening,%assessment%
and%therapy%for%up%to%3%Fmes%a%week%(The%Voice%Within,%
2014).%%

Tailored%to%meet%the%childs%needs%

School&Holiday&Programs&&
Intensive%individual%sessions%%
Group%sessions:%usually%run%for%school%
readiness,%arFculaFon%and%speech%
sounds,%literacy,%oral%language,%and%
social%skills.%(The%Voice%Within,%2014)%
(The%Voice%Within,%2014)%

Legisla5on&&

The&voice&within&speech&pathology&provides&current,&scien5cally&directed&speech&and&developmental&therapy&
and&informa5on&
Speech%Pathology%Australia%%Code%of%Ethics%
3.1.2%Accurate%and%Timely%InformaFon:%We%make%sure%that%our%clients%and%the%community%receive%accurate%and%
current%informaFon%in%a%Fmely%manner%(Speech%Pathology%Australia,%2010,%pg%2)%

The&Voice&within&Speech&Pathology&base&all&sessions&around&an&individuals&interests&and&needs.&They&know&that&
each&child&is&unique&and&the&best&interest&of&the&child&is&a&top&priority.&%
United%NaFons%ConvenFon%of%the%rights%of%the%child%
ArFcle%3:%The%best%interests%of%the%child%must%be%a%top%priority%in%all%acFons%concerning%children.%(UNICEF,%pg%1)%

%All&employees&of&The&Voice&within&Speech&Pathology&obtain&a&Working&with&Childrens&Check&as&they&are&working&
with&children&in&the&prac5ce&and&in&schools.&%
Working%with%Children%Act%2005%
Assist%in%protecFng%children%from%sexual%or%physical%harm%by%ensuring%that%people%who%work%with,%or%care%for,%
them%have%the%suitability%to%do%so%checked%by%a%government%body.%(Parliament%of%Victoria,%2005,%pg%1)%

The&Voice&within&Speech&Pathology&makes&their&services&accessible&to&anyone&requiring&speech&pathology.&%
Disability%DiscriminaFon%Act%2005%%
All%students%are%oered%the%same%opportuniFes%and%choices.%(Human%Rights%and%Equal%Opportunity%Commission,%
2005)%

Legisla5on&&

The&Voice&within&Speech&Pathology&provides&a&safe&environment&for&all&clients.%
SecFon%2:%Managing%OHS%in%your%Workplace%%
ConsultaFon:%Clients;%It%is%important%to%consult%with%clients%and%consider%their%parFcular%needs%and%
concerns.%Employers%need%to%develop%OHS%management%strategies%that%allow%services%to%be%
delivered%in%a%way%that%respects%clients%rights%and%ensures%employees%health%and%safety.%(Work%
Safe%Victoria,%2006.%pg.%13)%

The&Voice&within&Speech&Pathology&ensures&that&all&prac55oners&are&fully&qualied&and&qualied&
prac55oners&are&supervising&learning&prac55oners&at&all&5mes.%
Speech%Pathology%Australia%%Code%of%Ethics%
%3.3.1%Professional%Standards%%
We%uphold%and%advance%the%values,%ethics,%knowledge%and%skills%of%our%profession.%We%understand%
and%reect%the%Code%in%our%everyday%pracFce%and%dealings%as%a%professional.%
In%parFcular,%we:%hold%appropriate%qualicaFons,%pracFse%professionally%within%the%scope%of%our%
level%of%educaFon%(Speech%Pathology%Australia,%2010,%pg%3)%

The&voice&within&speech&pathology&keeps&their&clients&personal&informa5on&conden5al&%
United%NaFons%ConvenFon%of%the%rights%of%the%child.%
ArFcle%16:%Every%child%has%the%right%to%privacy.%The%law%should%protect%the%childs%private,%family%
and%home%life.%(UNICEF,%pg1)%

How the agency seeks to


address issues of social
justice if at all
Children%who%experience%Severe%Language%
Disorders%or%any%other%speech%related%
complicaFons%or%developmental%disorders%are%
o^en%assumed%to%have%sFgmaFzing%eects%and%
experience%discriminaFon.%(Macharey%&%
Suchodoletz,%2008)%
In%a%study%conducted%based%on%362%children%with%
SpeechElanguage%impairments%about%50%%of%the%
parents%reported%negaFve%labeling%of%their%child.%
(Macharey%&%Suchodoletz,%2008)%
SFgmaFzaFon%and%discriminaFon%can%have%major%
eects%on%a%child's%health%and%development%and%
negaFvely%impact%the%quality%of%life%of%these%
children%for%both%now%and%in%the%future.%
It%is%important%for%agencies%including%The%Voice%
Within,%to%aim%to%reduce%sFgma%and%discriminaFon%
towards%people%living%with%language%or%speech%
disorders%in%order%for%them%to%be%able%to%live%a%full%
life%(UNICEF)%

They%may%do%this%by:%

Providing%their%services%to%everyone%seeking%
speech%pathology%treatment%(Human%Rights%and%
Equal%Opportunity%Commission,%2005).%

educaFng%all%employees%about%social%jusFce%
issues%including%sFgma%not%only%related%to%
speech%disorders,%but%any%other%disabiliFes%
clients%may%also%have%to%ensuring%there%is%no%
sFgmaFzaFon%or%discriminaFon%in%the%
workplace.%

EducaFng%teachers%and%students%on%dierent%
speech%related%disorders%when%going%into%schools%
and%working%with%the%children%and%also%teaching%
them%of%the%social%jusFce%issues%some%of%the%
people%experiencing%these%might%face.%

Provide%useful%informaFon%to%teachers%and%
school%so%they%are%able%to%educate%their%students%%

Educate%teachers%and%schools%on%how%they%can%
provide%an%inclusive%environment%for%students%
with%language%or%speech%disorders.%%%

EducaFng%the%families%of%their%clients%so%there%is%
no%sFgmaFzaFon%in%their%home%eg:%from%siblings.%

(Macharey%&%Suchodoletz,%2008)%
(UNICEF)%
(Human%Rights%and%Equal%Opportunity%Commission,%2005).%

Referral&Procedures&
%%%%%%%%A%referral%is%not%required%to%access%the%services%of%The%Voice%within%Speech%Pathology%however%
referrals%can%be%made%by:%

Other%allied%health%professionals%%
Doctors%
Nurses%
Early%childhood%workers%%
Teachers%
Speech%Pathology%Australia%

Anyone%seeking%assistance%from%a%speech%pathologist%can%access%the%Speech%Pathology%Australia%
website%and%nd%The%Voice%within%Speech%Pathology%agency%under%the%nding%a%speech%
pathologist%secFon%of%the%website.%%

A%referral%from%the%clients%General%PracFFoner%or%medical%specialist%is%necessary%when%trying%to%
access%a%medical%rebate%or%other%funding.%%
(Speech%Pathology%Australia,%2014)%

hop://%
(Speech%Pathology%Australia,%2014)%

Addressing issues for clients


from culturally and linguistically
diverse backgrounds
Although%it%is%not%clearly%stated%The%Voice%within%Speech%Pathology%
may%aid%children%from%cultural%or%linguisFcally%diverse%
backgrounds%by:%
Interpreters&&
Because%we%live%in%a%very%mulFcultural%country%interpreters%are%
the%ideal%opFon%for%maximizing%eecFve%communicaFons%
across%language%barriers%(Isaac,%2008,%265)%and%bridging%the%
communicaFon%gap%
The%interpreter%needs%to%share%language%and%culture%with%both%
the%paFent%and%the%professional.%A%trained%medical%interpreter%
would%be%benecial.%(Isaac,%2008)%
Help%to%provide%bilingual%aids%to%support%these%children%in%the%
classroom.%
Brochures&in&dierent&languages&&
Provide%brochures%to%children%and%their%families%in%dierent%
languages%so%they%are%able%to%read%about%and%understand%the%
services%provided%by%the%agency%and%about%the%childs%
condiFons%%(Beoer%start)%
(Issac,%2008)%
(Beoer%start)%

Addressing issues for students


from culturally and linguistically
diverse backgrounds
Making&their&services&accessible&for&all&
They%do%not%discriminate%on%the%bases%of%race,%religion,%
beliefs,%culture%or%socioeconomic%status%(Speech%
Pathology%Australia,%2010)%and%provide%a%service%that%is%
available%for%everyone.%%
Build&rela5onships&with&the&pa5ents&and&their&families&to&
support&diversity&&
Provide%a%personal%and%professional%service%to%their%
clients%and%ensure%families%and%individuals%feel%
supported%and%cared%for.%%(Department%of%EducaFon%
and%Training,%2004)%
Allow%families%to%show%an%acFve%interest%in%and%value%
what%their%children%do%(Department%of%EducaFon%and%
Training,%2004),%having%a%posiFve%impact%on%the%childs%
development.%%
This%is%important%because%family%parFcipaFon%in%
learning%is%one%of%the%most%accurate%predictors%of%a%
childs%success%in%school%and%beyond.%(Department%of%
EducaFon%and%Training,%2004)%
(Department%of%EducaFon%and%Training,%2004)%
(Speech%Pathology%Australia,%2010)%

Accommoda5on&and&&
adjustments&to&support&educators&%
The%Voice%Within%Speech%Pathology%assists%to%support%students%and%other%children%
with%special%needs%at%school%by:%

Oering%intensive%speech%therapy%opportuniFes%for%schools%with%students%
with%addiFonal%learning%and%developmental%needs%(The%Voice%Within,%2014).%%

Employs%a%goal%driven,%structured%intensive%therapy%which%is%the%best%way%to%
sFmulate%brain%funcFon%and%allow%long%term%learning%for%children%with%speech,%
language%and%communicaFon%diculFes.%(The%Voice%Within,%2014)%

Assist%with%minimising%costs%by%running%clinical%educaFon%programs%at%school,%
where%supervised%speech%pathology%students%work%oneEonEone%screening,%
assessing%and%providing%therapy%for%up%to%3%Fmes%a%week.%%

Schools%are%given%the%opportunity%to%provide%students%with%speech,%language%
and%communicaFon%disorders%with%individualized,%specialized%support%to%meet%
their%learning%needs.%(The%Voice%Within,%2014)%

The%Voice%within%Speech%Pathology%may%assist%educators%with%developing%
learning%plans%for%the%students%they%are%working%with%or%educate%the%educators%
on%the%child's%condiFon%and%why%they%could%implement%in%their%classroom%to%
ensure%development.%%%
(The%Voice%Within,%2014)%

Maslows&Hierarchy&of&Needs&&

Ensure%the%correct%treatment%is%being%provided%to%the%client%%
Ensure%the%client%is%able%to%grow%%
Accept%the%child%for%who%they%are%and%their%needs%%

Support%the%client%in%everything%they%do%
Give%posiFve%feedback%for%condence%%
Respect%the%child%and%their%individual%needs%

Form%a%posiFve%relaFonship%with%the%client%%
Have%the%client%know%you%care%
Do%not%discriminate%against%the%client%%

Make%the%client%feel%comfortable%in%the%learning%environment%%
Ensure%all%clients%have%access%to%the%speech%pathology%services%
Provide%a%safe%environment%for%all%clients%%
Have%a%plan%if%something%were%to%happen%%

Ensure%these%needs%are%fullled%at%home,%if%they%are%not%the%speech%pathologist%
should%report%it%to%a%child%protecFve%type%agency.%%

%%%%%In%1943%Maslow%proposed%a%theory%that%described%the%dierent%needs%that%all%humans%have%and%the%hierarchy%in%which%%
%%%%%%%those%needs%are%organized%(Bilash,%2011).%
%%%%%A%speech%pathologist%should%use%their%knowledge%of%the%hierarchy%to%structure%both%the%sessions%and%the%learning%%
%%%%%%environment%(Bilash,%2011).%
%%%%%The%learning%environment%should%meet%as%many%of%the%needs%of%the%clients%as%possible,%especially%esteem%needs,%%
%%%%%%%belonging%and%safety.%
%%%%%Children%will%work%best%and%are%happiest%when%all%their%needs%are%being%met.%

.%

(Bilash,%2011)%

Bronfenbrenner&&

The%Brondenbrenner%theory%focuses%on%a%childs%
development%within%the%context%of%the%systems%
that%form%their%environment%(Ryan,%2001,%pg%1).%

The%dierent%layers%of%environment%have%an%eect%
on%a%childs%development%%

The%interacFon%between%factors%in%the%childs%
maturing%biology,%immediate%family/community%
environment%and%the%societal%landscape%fuels%and%
steers%their%development%(Ryan,%2001,%pg%1)%

Each%layer%had%an%eect%on%the%next%layer%

(Ryan,%2001)%

Bronfenbrenner&&
Microsystem&&

Microsystem:&&

Layer%closest%to%the%child%and%contains%the%structures%with%which%the%child%has%direct%contact%(Ryan,%2001,%pg%2)%
RelaFonships%a%child%has%with%their%immediate%surroundings.%
Family,%school,%neighborhood,%childcare%environments%or%could%even%include%their%speech%pathologist.%
These%inuences%have%the%greatest%impact%on%the%child.%

%%%%%%%%This%is%important%for%The%Voice%within%Speech%Pathology%as%the%clients%speech%pathologist%may%have%a%large%impact%
on%the%client%and%must%encourage%and%moFvate%the%student%for%them%to%have%the%ability%to%develop%and%grow%to%
their%full%potenFal%aiming%to%reach%all%goals%that%are%set%and%not%giving%up.%This%is%also%important%for%the%client%to%be%
able%to%maintain%a%posiFve%aqtude.%%

(Ryan%2001)%

Bronfenbrenner&
Mesosystem&
Mesosystem&

Provides%the%connecFon%between%the%
structures%of%the%childs%
microsystem%(Ryan,%2001,%pg%2)%

%%%%%%It%is%important%that%there%is%a%posiFve%
connecFon%between%a%client%at%The%Voice%
within%Speech%Pathologys%speech%
pathologist%and%their%families%and%
teachers.%This%is%so%they%can%work%as%a%
team%to%provide%the%best%environment%for%
the%student%and%work%together%with%the%
same%goals%for%a%posiFve%development%for%
the%child.%%

Ryan%(2001)%

More&about&the&Voice&&
Within&Speech&Pathology&
Some%of%the%children%involved%in%The%Voice%within%Speech%Pathology%programs%
experiencing%severe%language%disorders%may%also%suer%from%mental%health%
problems.%This%may%be%because%of%their%disability%or%for%other%reasons%and%include%a%
wide%variety%of%symptoms%and%experiences.%%
These%may%include:%
Depression%%
E%extended%periods%of%sadness%or%hopelessness%
E%social%withdrawal%
E%changes%in%sleep%or%appeFte%
E%aches%and%pains%
Eanxiety%and%poor%concentraFon%%
(Students%Resources%for%Teacher%EducaFon,%pg1)%
Anxiety%%
E%phobias%
E%panic%disorders%
E%generalized%anxiety%disorder%
E%obsessive%compulsive%disorder%%
E%persistence%or%severe%levels%of%anxiety%in%connecFon%with%a%parFcular%%
%%object,%seqng%or%thought%to%a%degree%that%interferes%with%daily%life%(Students%
Resources%for%Teacher%EducaFon,%pg%2).%

(Students%Resources%for%Teacher%EducaFon)%

What&can&The&Voice&within&Speech&Pathology&do?&

Be%aware%of%the%mental%health%problems%and%there%symptoms%%

Provide%an%inclusive,%safe%and%inviFng%environment%that%will%not%be%a%risk%factor%for%a%mental%
health%problem.%%

Be%aware%of%protecFve%factors%and%risk%factors%to%ensure%their%service%is%not%a%risk%to%the%child%%%
ProtecFve%factors:%
E%sense%of%connectedness%%
E%aoachment%to%and%networks%within%the%community%%
E%access%to%support%services%(Students%Resources%for%Teacher%EducaFon,%pg%5)%

Risk%factors%%
E%%Social%or%cultural%discriminaFon%%
E%IsolaFon%%
E%Lack%of%support%(Students%Resources%for%Teacher%EducaFon,%pg%6)%

Be%in%touch%with%the%clients%school%teachers%and%assist%in%involving%the%student%in%a%program%like%
%the%KidsMaoer%program,%KidsMaoer%provides%the%proven%methods,%tools%and%support%to%help%%
schools%work%with%parents%and%carers,%health%services%and%the%wider%community,%to%nurture%
happy,%balanced%kids.%(Kids%Maoer,%2012)%

(Kids%Maoer,%2012)%
(Students%Resources%for%Teacher%EducaFon)%

If%a%speech%pathologist%at%The%Voice%within%Speech%Pathology%feels%a%student%does%have%a%mental%health%issue%they%
should:%

Gather:%Gather%and%analyse%informaFon,%to%decide%whether%the%person%is%in%need%of%addiFonal%support.%%

Respond:%Talk%to%the%client.%Be%compassionate%and%listen%to%their%story%E%avoid%suggesFng%any%soluFons%to%the%
problem,%being%judgmental%or%geqng%too%involved%

Involve:%Involve%others,%including%family%when%appropriate;%help%with%linking%the%student%to%a%counselling%
professional%or%youth%worker%

Promote:%Promote%a%healthy%environment%for%the%child.%%

%%%%%%%%%If%the%speech%pathologist%feels%their%client%is%being%abused%or%neglected%which%is%resulFng%in%mental%health%issues%
although%not%mandated%to%report%to%child%protecFon%they%can%inform%the%police%or%child%protecFve%type%
organizaFons%if%they%are%concerned%for%the%wellbeing%of%the%client%

(Commonwealth%of%Australia,%2008)%%
(Australian%InsFtute%of%Health%and%Welfare%2010E2011).%

References&

Australian%InsFtute%of%Health%and%Welfare,%(2010E2011),%Child%ProtecFon%Australia:%Child%Welfare%Series.%Retrieved%from%
hops://leocontent.acu.edu.au/le/52018f49E03c5Ecce4E0df2Efda3992c6d1c/1/AIHW%20Child%20ProtecFon
%20Australia.pdf%

Beoer%Start,%(n.d),%Beoer%Start%for%Children%with%Disability%RegistraFon%and%InformaFon%Service,%Australian%Government%
Department%of%Social%Service.%Retrieved%from%hop://www.beoerstart.net.au%

Bilash,%O.%(2011,%January).%Maslows(Hierarchy(of(Needs.(Retrieved%from%
hop://www.educ.ualberta.ca/sta/olenka.Bilash/best%20of%20bilash/maslowshierarchy.html%

Commonwealth%of%Australia,%(2008)%Responding(to(Mental(Health(Problems.(Retrieved%from%
hops://leocontent.acu.edu.au/le/74cdee09Eb046E4413E0d4cE8179dc83458d/1/ResponseAbility%202008%20Mental
%20health%20problems.pdf%

Department%of%EducaFon%and%Training,%(2004),%The%Importance%of%Family%Partnerships,%Victoria,%Australia.%Retrieved%
from%%
hop://www.educaFon.vic.gov.au/about/programs/partnerships/Pages/familypartnerimportance.aspx%
hop://leo.acu.edu/mod/page/view.php?id=892116%

Human%Rights%and%Equal%Opportunity%Commission%(HREOC),%(2005)%Disability(Discrimina=on(Act((DDA),(Educa=on(
Standards:(Your(right(to(an(educa=on,(A(guide(for(students(with(a(disability,(their(associates(and(educa=on(providers.%
P1E14.%%Retrieved%from%
hop://www.jcu.edu.au/disability/public/groups/everyone/documents/form_download/jcuprd_049959.pdf%%

Isaac,%K.%M.%(2008).%in%the%Clinic:%Interpreters(in(SpeechILanguage(Pathology.%Clinical%sociolinguisFcs,%15,265.%
hops://books.google.com.au/books?hl=en&lr=&id=GogohbAAwrEC&oi=fnd&pg=PA265&dq=Speech+Pathology+in
+Cultural+and+LinguisFc+Diversity++Kim
+Isaac&ots=8eKql00aYr&sig=AlA5RcPTSuAcus6H2ytXwIQyh1g&redir_esc=y#v=onepage&q=Speech%20Pathology%20in
%20Cultural%20and%20LinguisFc%20Diversity%20%20Kim%20Isaac&f=false%

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The%Voice%Within.%(2014).%The(Voice(Within(Speech(Pathology.(Retrieved%from%hop://voicewithin.com.au%

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