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Summary
A highly motivated, results-focused Program Developer and Web Developer who possesses strong leadership and
successful team building capabilities and excellent technical, communication, presentation, and customer service
skills.
Education
DeVry, Chicago, Illinois
Pursuing Bachelor of Science Degree in Computer Information Systems- Completed 3 years of coursework.
Focus on Web Development and Administration with a cumulative GPA of 3.86
Anticipated graduation date June, 2016
Dean's List Awards 2013 to Present,
Coursework
Project Management
Object-Oriented Programming
Web Architecture
Web Security
Accomplishments
Demonstrated ability to meet the needs of patrons, dependable, hardworking, reliable, and punctual.
Work well as a team member or independently.
Recognized for long hours, commitment to customers, attention to detail, professionalism, and follow-up.
Competent using software including: Windows, Word, PowerPoint, E-mail, and the Internet.
Resourceful, energetic, competent, multi-task and results-oriented.
Maintain high energy. Working 40 hours per week while attending school full-time.
Employment History
Automotive Claims Adjuster - The Warranty Group. Champaign, Illinois
2014 Present
Verify information set-up on claims, to determine if the customers complaint, the diagnosis, the failed
parts were properly documented and justified then approve the repair. Verify repair cost was performed
within industry standards. Verify repair information to determine if coverage was within the limits of the
service contract. Verify claims are processed following the policy and procedure established by the
company and the insurance carriers. Determine if inspection usage should have been requested or was
necessary. Verify that reference labor manuals, technical bulletins, recall, system comments, etc. were
properly used and documented. Document all information in the database system. Interface with
customers, agents, dealers to complete all investigations of claims. Complete a fair negotiated settlement
of claim whenever possible. Reference labor manuals, technical bulletins, recall, system comments, etc.
1998 2014