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How To Use

HOTJAR
Your Complete Analytical Tools
Heatmaps & Recordings
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Warning:
Before you go
on this
tutorial..
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Refer to this:
http://malougumana.com/
tutorials/how-to-installhotjar/
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To create
Hotjar
account..
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And install
Hotjar in
Wordpress.
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I assume
you're done
with those
pre-requisites.
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Let's move
on
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Open your browser

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Type Hotjar URL


on the address bar

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Press Enter on
your keyboard

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This webpage
opens

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Click SIGN IN

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Fill this out

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Type your registered


email address

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Type your password

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Click Sign In

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This is Site Dashboard

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Let's see
how Hotjar
works...
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Go to your
Wordpress
Dashboard
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In wordpress, click
Pages

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Click Add New

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Click here

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Type a Page Name

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Put page contents here

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Type the contents

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Click Publish

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Copy this permalink


(the page URL)

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Highlight it

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Right click on
your mouse

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And click
Copy Link Address

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Click View Page to


see it LIVE

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This is it!

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This is also the same


permalink we just copied

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Open a note pad

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And paste the


link there

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To save it
for
later use.
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How To Use
Hotjar
HEATMAP
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In Hotjar Dashboard, click


Heatmaps

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Click New Heatmap

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Scroll down

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Click here

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Type NAME for heatmap

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Click here

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Select here how you will


connect your webpage

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Click Exact match

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We need the
webpage link here

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Go to your note pad

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Copy-paste the
link here

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Click Advanced options

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Put nothing here

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We don't want
to exclude
elements
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Click here

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Paste here the webpage


link from the notepad
(see slide 47)

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Tick this

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Click Create Heatmap

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There's the heatmap


we just created

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Let's now visit


the webpage

In your browser,
Add New Tab

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Copy-Paste the
webpage URL here
from your notepad

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Just scroll, move your


mouse around the page

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Click anywhere
on the page

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We're doing
those so that
the heatmap
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Will record
our
"actions"
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Go Back to Hotjar window

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On your
keyboard or
keypad..
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Press F5 or
CMD+R to
refresh the
page
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There's the recorded


pageview we've just done

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Click View Heatmap

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Click this to see


"Clicks"

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These are recorded


clicks

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Use this to gauge


whats HOT

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Or COLD

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See here how many


clicks were recorded

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Click this to see


"Moves"

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Moves shows
where the mouse
pointer moves
around the page
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Click this to see


"Scrolls"

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Scrolls will
tell you if
the visitor
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Checks until
the bottom
part of your
website
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This will give you


idea

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where to put
important
buttons like the
"BUY" button
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You can also download


the heatmap here

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Heatmaps are important


to see where your
visitors click

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This will tell


you what to
enhance on
the site
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And what to
remove/improve
because nobody
pays attention
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How To Use
RECORDINGS
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In Hotjar Dashboard, click


Recordings

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Click Record Visitors

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Click this to see


recording options

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Select here what you


want to be recorded

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Click Start Recording

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You can stop


recording here

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Once someone visits the


site, the recording will
be here

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You can see how


many pages visited

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You can apply some


filters here

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Click Play to
watch recording

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This is a screenshot of
a recording playing

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The strokes can be visible also

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The page visited is


shown here

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You can skip pauses (for


example visitor is reading)

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Recordings
can be useful
to see in actual
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How visitor
navigates
your site
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This
gives
you
idea

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What's on
the web that
attracts him
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You've just seen


the power of
HOTJAR
Heatmaps
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and Recordings
to understand
your visitors
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Use it to your
advantage.
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The aim of marketing is to


know and understand the
customer so well the
product or service
fits him and sells itself.
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Peter Drucker

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