TEXAS DEPARTMENT OF FAMILY AND PROTECTIVE SERVICES

COMMISSIONER
H.L. Whitman, Jr.

May 30, 2016

Holly Harrison
1011 SERENADA DR
GEORGETOWN, TX 78628-1749

Operation #1592661
Holly Harrison
Investigation # 2219748
Dear Ms. Harrison:
Your operation, Holly Harrison located at 1011 SERENADA DR, GEORGETOWN, TX
78628-1749, was recently investigated because the Department received a report concerning
possible deficiency or deficiencies of the Minimum Standard Rules or the law.
Specifically, the report states the following that led to this investigation:
A child in care was found unresponsive.
The applicable laws, administrative rules or Minimum Standard rules have been evaluated and
findings are below:

Child-Care Licensing
14000 SUMMIT DR, AUSTIN, TX 78728

Holly Harrison
May 30, 2016
Page 2

Inspection
Start Date

Standard/Rule
Description

Specifics

Deficient? Comply By

During an
investigation it
was found that
the home was
providing care to
747.1701
eight children,
Child/ Caregiver Ratio which was two
Registered Child Care
more children
Home
than the
maximum
allowed based on
the children's
ages.
During an
investigation it
747.1501(a)(3)
was found there
Responsibilities of
is sufficient
01/14/2016
Caregivers -No Abuse,
evidence that a
Neglect or Exploitation child was
neglected while
in care.
During an
investigation
insufficient
evidence was
found that a
caregiver was
unable to see or
747.2303(1)
hear an infant
01/14/2016 Infant Care Area - Able to during naptime.
See, Hear and Intervene Insufficient
evidence was
found that a
caregiver was
unable to
intervene when
an infant in care
was in distress.

Child-Care Licensing
14000 SUMMIT DR, AUSTIN, TX 78728

TA
Given

05/30/2016

05/30/2016

Holly Harrison
May 30, 2016
Page 3

01/14/2016

747.2301(5)
Basic Requirements for
Infants - Free from
Choking Objects

01/14/2016

747.2323(2)
Naptime for Infants Allows for Supervision

747.3407(1)
Critical Illness or Injury Contact EMS

This standard
was evaluated to
be found in
compliance.
During an
investigation,
insufficient
evidence was
found that an
infant was not
supervised
during naptime.
During an
investigation it
was found that a
caregiver waited
at least 15
minutes between
the time a child in
care was found
unresponsive
before contacting
emergency
services.

Child-Care Licensing
14000 SUMMIT DR, AUSTIN, TX 78728

05/30/2016

Holly Harrison
May 30, 2016
Page 4

747.3407(2)
Critical Illness or Injury
-Give First Aid or CPR

During an
investigation it
was found that a
caregiver failed
to perform
appropriate CPR
as trained when
a child was in
critical need.
Evidence
gathered during
the investigation
revealed the
caregiver was
texting on a cell
phone while
performing chest
compressions.

During an
investigation it
747.2305(1)
was found that
Infant Care Area
the home did not
Furnishings and
have individual
Equipment -Non-walking
cribs for each
infant in care.
During an
investigation it
was found that
parents were not
747.207(6)
allowed to come
Allow Parents to Visit
inside the
Child-care Home Anytime
daycare home
During Hours of Operation
during hours of
operation without
permission from
the caregiver.

05/30/2016

05/30/2016

05/30/2016

The Technical Assistance provided for these standards described below:

Standard/Rule
Description

Technical Assistance Given

Child-Care Licensing
14000 SUMMIT DR, AUSTIN, TX 78728

Holly Harrison
May 30, 2016
Page 5

747.1701
Child/ Caregiver Ratio Registered Child Care Home

Younger children need more individualized attention than

older attention, therefore the maximum ratio changes based
on the ages of children in care. Staying within these ratios
ensures that caregivers can maintain an appropriate level of
supervision and intervene during emergencies.

747.3407(1)
Critical Illness or Injury Contact EMS

911 should be contacted immediately whenever a child is

found unresponsive to ensure children receive medical care
as quickly as possible.
Caregivers should review CPR training frequently to ensure
747.3407(2)
they know what to do during an emergency. Posted
Critical Illness or Injury -Give
reminders of what to do during emergency situations will help
First Aid or CPR
caregivers ensure they follow all steps.
747.2305(1)
Infants need to be cared for on their schedule, therefore a
Infant Care Area Furnishings
clean crib or playpen needs to be available to them at all
and Equipment -Non-walking
times.
Parents must have access to the home at all times the home
747.207(6)
is operating as a daycare so they can observe the operation,
Allow Parents to Visit
the facilities, and how the caregiver interacts with children
Child-care Home Anytime
during different parts of the day. Caregivers may not tell
During Hours of Operation
parents they cannot come inside the home during certain
hours or prevent parents from coming inside.
If an inspection was conducted as part of this investigation, you received an inspection report
form.
Failure to maintain compliance on an ongoing basis may result in remedial actions.
If you disagree with the actions or decisions of the licensing staff, you may request an
administrative review within 15 days of the receipt of this letter by writing ELAINE
GATEWOOD, 2500 N MAIN BLDG A, BELTON, TX 76513 (254) 939-4116
If you have any other questions or need additional information, please contact me.
Sincerely,

KAI COATES
Licensing Representative
(512) 834-3187

Child-Care Licensing
14000 SUMMIT DR, AUSTIN, TX 78728

Holly Harrison
May 30, 2016
Page 6

Child-Care Licensing
14000 SUMMIT DR, AUSTIN, TX 78728