Happiness & Health

City of Danville Social Services

April 2016

hen it comes to happiness and

success in our relationships,
career, and personal goals,
emotional intelligence (EQ)
matters just as much as intellectual ability.
We need emotional intelligence to turn
intention into action, to make informed
decisions about the things that matter
most to us, and to connect to others in
productive and nurturing ways. So what
exactly is Emotional Intelligence?
The simplest
definition of
Emotional
Intelligence (EI) is
the ability to
monitor your own
emotions as well
as others, to
distinguish and
label different
emotions
correctly, and to
use emotional
information to
guide thinking
and behavior with
yourself and others. There are four different
branches in EI that represent a hierarchy of
abilities: perceiving emotion, using
emotions to facilitate thought,
understanding emotions, and managing
emotions:
Perceiving Emotion involves identifying
emotions in a persons physical and
psychological sates, identifying emotions in
other people, expressing emotions
accurately as well as the needs related to
those emotions, and distinguishing
between accurate/honest feelings with
inaccurate/dishonest feelings.
Using Emotions to Facilitate Thought
involves redirecting and prioritizing your
thinking based on the feelings associated
with those thoughts, generating emotions
that will help facilitate judgment and

memory, capitalize on mood changes so

you can appreciate multiple points of view,
and use emotional states to better your
problem solving skills and creativity.
Understanding Emotions involves
understanding the relationships among
various emotions, perceive the causes and
consequences of emotions, understand
complex feelings and contradictory states,
and understand the transitions among
emotions and emotional blends. 5/4-5/6 BPRO
Conference
Managing
Emotions
involves being
open to both
pleasant and
unpleasant
feelings,
monitor and
reflect on your
emotions,
detach or
prolong from an
emotional state,
and managing
the emotions in yourself and others.
Emotional Intelligence is especially important
in a business setting because using it at work
will help you understand how people and
relationships function. Effectively utilizing
this concept in the workplace will help with
assessment of people, understanding how
relationships develop, and how our beliefs
generate our experiences. Employees can
also learn how to prevent power struggles,
negative judgement and resistance.
So ask yourself this question: Have you done
something or said something and later
regretted it? If so, the concept of emotional
intelligence can be a great benefit by helping
you learn how to control your emotions in
order to effectively deal with stressful
situations.

In the video below Mr. Fred Dewey, CoFounder of Emotional Intelligence at Work,
discusses a Reaction Vs. Response tool to be
used in the workplace.

That's why it's vital to watch for red flags,

such as:

Withdrawal from friends or usual activities

Changes in behavior such as aggression,

anger, hostility or hyperactivity

Depression, anxiety or unusual fears or a

sudden loss of self-confidence

An Apparent lack of supervision

Frequent absences from school or

reluctance to ride the bus

Reluctance to leave school activities, as if

he or she
doesnt want to go home

Attempts at running away

Rebellious or defiant behavior

Attempts at suicide

Reaction Vs. Response Tool

Learning to manage your reactions and
response to shocking and stressful situations
is not effortless. Making wiser, more effective
decisions is plausible by learning to take
control of your emotions. In order to do this,
the next four newsletters will delve into each
of the branches of Emotional Intelligence.
https://positivepsychologyprogram.com/emotionalintelligence/
Helpguide.org
newsletter=helpguide.org@mail180.suw14.mcdlv.net

Upcoming Events:
4/22/2016 Earth Day
4/25/2016 VaCMS Go Live
4/27-4/28 CSA Conference,
Roanoke
5/5/2016 CINCO de Mayo
5/4-5/6 - BPRO Conference
5/8/2016 Mothers Day
5/14/2016 Make Danville Shine

Child Abuse Prevention

Month
April is National Child Abuse Prevention
Month. As employees of Social Services we
are blessed with the opportunity to truly
make a difference in our customers lives.
Sometimes the customer who needs us
the most is unable to ask for help!
A child who's being abused may feel
guilty, ashamed or confused. He or she
may be afraid to tell anyone about the
abuse, especially if the abuser is a parent,
other relative or family friend. In fact, the
child may have an apparent fear of
parents, adult caregivers or family friends.

http://www.mayoclinic.org/diseases-conditions/childabuse/basics/symptoms/con-20033789

New Around Here Social

The Hospitality
Committee would
like to thank
everyone who
participated in the
New Around Here
Social. This event
welcomed employees who have been here
three years or less; members of the
Hospitality Committee answered questions
and helped everyone get to know each
other. This was truly a time of relationship
building and fellowship that attendees
seemed to enjoy!

would like to volunteer please contact

Keli Cox.
Danville Social Services has taken the
pledge to Make Danville Shine! Ms. Tess
Moss and Keli Cox are organizing a
project to spruce up the flower beds on
the Patton Street entrance to the
building. Five volunteers are needed who
would be willing to help make this project
a success. The project will be completed
on May 14th from 9AM-11AM (Rain Date
May 21st). This project will consist of
planting flowers, and spreading
mulch/rock. If you have any questions or