EMC VMAX All Flash and EMC VMAX3 Family Release Notes

HYPERMAX OS 5977.811.
784 for
EMC VMAX All Flash and
EMC VMAX3 Family
Release Notes
REVISION 02
Copyright 2016 EMC Corporation. All rights reserved. Published in the USA.
Published April 08, 2016
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HYPERMAX OS 5977.811.784 for EMC VMAX All Flash and EMC VMAX3 Family Release Notes
CONTENTS
Tables
Chapter 1
Revision History
Revision history...............................................................................................8
Chapter 2
VMAX All Flash Product Description
Product description....................................................................................... 10
Chapter 3
VMAX All Flash New and Changed Features
11
New features................................................................................................. 12
Platform and infrastructure.............................................................. 12
HYPERMAX OS data services............................................................ 13
Management software......................................................................13
Security............................................................................................14
Serviceability................................................................................... 14
Embedded NAS................................................................................ 14
Changed features.......................................................................................... 14
Chapter 4
VMAX3 Product Description
15
Product Description.......................................................................................16
Chapter 5
VMAX3 New and Changed Features
17
New features................................................................................................. 18
Platform and infrastructure ..............................................................18
Serviceability................................................................................... 23
Changed features.......................................................................................... 24
Serviceability................................................................................... 26
ProtectPoint..................................................................................... 27
Embedded NAS................................................................................ 28
Chapter 6
Support Deprecation
29
Support deprecation .....................................................................................30
Chapter 7
Fixed Issues
31
Base functionality......................................................................................... 32
Enhancement................................................................................................ 36
Fibre channel................................................................................................ 36
Mainframe.....................................................................................................37
Online configuration change......................................................................... 38
CONTENTS
Open replicator............................................................................................. 38
Open systems............................................................................................... 39
SRDF family................................................................................................... 39
SRDF/A..........................................................................................................41
SymmWin......................................................................................................41
TimeFinder-SnapVX....................................................................................... 41
Virtual provisioning....................................................................................... 42
Chapter 8
Known Issues and Limitations
43
Known issues ............................................................................................... 44

Limitations.................................................................................................... 44
Platform and infrastructure.............................................................. 44
Serviceability................................................................................... 50
ProtectPoint..................................................................................... 51
Security............................................................................................51
Legacy limitations............................................................................ 51
Chapter 9
Hardware and Firmware
53
Hardware and firmware support.................................................................... 54
Chapter 10
Additional Resources
55
Additional resources..................................................................................... 56
TABLES
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
Revision history............................................................................................................... 8
V-Brick details .............................................................................................................. 12
Flash upgrade pack details............................................................................................ 12
HYPERMAX OS data services ......................................................................................... 13
Embedded Management ............................................................................................... 13
Unisphere 360 for VMAX ............................................................................................... 13
Security......................................................................................................................... 14
Serviceability.................................................................................................................14
Embedded NAS..............................................................................................................14
VMAX3 Family engines ..................................................................................................18
VMAX3 Platform and Configuration support for CKD ...................................................... 18
Extent table size increase ............................................................................................. 19
Group ID Number increase............................................................................................. 19
Mainframe CKD support................................................................................................. 19
IBM High Performance FICON enhancements................................................................. 19
IBM zHyperWrite enhancements.................................................................................... 20
Metadata efficiency ...................................................................................................... 20
Mobility Safe ID with ALUA ............................................................................................ 20
Non-disruptive software upgrade .................................................................................. 20
Non-disruptive software downgrade.............................................................................. 20
TimeFinder SnapVX........................................................................................................21
Symmetrix Remote Data Facility..................................................................................... 21
Compatible Native Flash................................................................................................ 21
Concurrent Copy............................................................................................................ 21
Virtual Volumes............................................................................................................. 22
Transaction Processing Facility ..................................................................................... 22
Scalability of management software.............................................................................. 22
Mainframe Enabler........................................................................................................ 22
Unisphere 360...............................................................................................................23
Internal IP Network........................................................................................................ 23
Managed File Transfer ...................................................................................................23
FAST.X Incorporation......................................................................................................24
SRDF enhancements...................................................................................................... 24
SRDF/A Multi-Cycle Mode.............................................................................................. 24
SRDF/S.......................................................................................................................... 25
SRDF/Metro................................................................................................................... 25
SRDF N-X support ..........................................................................................................25
SRDF N-X topology support matrix..................................................................................25
Service Level management ........................................................................................... 26
Pre-configuration of the VMAX3 Family arrays................................................................ 26
ProtectPoint...................................................................................................................27
Embedded NAS..............................................................................................................28
Deprecated support....................................................................................................... 30
Dynamic Virtual Matrix limitation................................................................................... 44
VMAX engine serviceability limitations.......................................................................... 44
VMAX performance improvement limitation................................................................... 44
VMAX3 Hypervisor limitation..........................................................................................45
SRDF/A limitation ......................................................................................................... 45
SRDF/Metro limitations..................................................................................................45
SRDF N-X support limitations......................................................................................... 47
Data compression limitations........................................................................................ 47
TABLES
52
53
54
55
56
57
58
59
60
61
62
63
64
65
SRDF features not available........................................................................................... 47

Open Replicator limitation............................................................................................. 48
Online addition of DX emulation limitation ....................................................................48
FAST.X limitation............................................................................................................49
Online device expansion limitation................................................................................49
Metadata efficiency limitation........................................................................................49
Mainframe CKD support................................................................................................. 49
Mobility Safe ID with ALUA.............................................................................................50
Embedded management limitations.............................................................................. 50
Simplified SymmWin limitation......................................................................................50
Dual Management Module Control Station limitations................................................... 50
ProtectPoint limitation................................................................................................... 51
Data at Rest Encryption limitation.................................................................................. 51
Legacy limitations .........................................................................................................51
CHAPTER 1
Revision History
This section includes the following topic:

l
Revision history.......................................................................................................8
Revision History
Revision History
Revision history
Table 1 Revision history
Revision
Date
Description
01
April 4, 2016
First release of EMC HYPERMAX OS

5977.811.784 for the VMAX All Flash and
VMAX3 Family.
02
April 8, 2016
Second release of EMC HYPERMAX OS

5977.811.784 for the VMAX All Flash and
VMAX3 Family, includes additional
mainframe updates.
CHAPTER 2

l
Product description............................................................................................... 10
Product description
Learn about the VMAX All Flash arrays: 450F, 450FX, 850F, 850FX.
VMAX All Flash
HYPERMAX OS 5977.811.784 provides advanced data services for all mission-critical
applications with VMAX All Flash. These data services address the new requirements of
the modern data center while continuing to provide reliability and availability, making it
the ideal platform for open system and mainframe environments. The VMAX All Flash is
purpose-built to easily manage high-demand, heavy-transaction workloads while storing
petabytes of vital data.
For more detailed product information, reference the documents listed in Additional
Resources on page 56.
10
CHAPTER 3
This section includes the following topics:

l
l
New features......................................................................................................... 12
Changed features.................................................................................................. 14
11
New features
Learn about the new features introduced in HYPERMAX OS 5977.811.784.
Features are categorized per area:
l
Platform and infrastructure on page 12
HYPERMAX OS data services on page 13
Management software on page 13
Security on page 14
Serviceability on page 14
Embedded NAS on page 14
Platform and infrastructure

Table 2 V-Brick details
Area
Feature
Description
Platform and
Infrastructure
V-Brick details
The VMAX All Flash hardware infrastructure for the 450F, 450FX, 850F, 850FX is designed
around the V-Brick. Each V-Brick consists of:
l
1 x engine, 2 x DAEs, and 1 capacity pack
Each engine can be configured with 1 TB or 2 TB cache
All engines must have the same cache types
Capacity is increased by adding 13 TB Flash Capacity Packs.
450F and 450FX systems can be configured with 1 to 4 vBricks
850F and 850FX systems can be configured with 1 to 8 vBricks
For information on platform and configuration support for CKD, reference Platform and
infrastructure on page 18.
Table 3 Flash upgrade pack details
Area
Feature
Description
Platform and
Infrastructure
Flash upgrade
pack details
Multiple increments of Flash Capacity Packs can be added to a V-Brick. The following Flash
upgrade packs are available:
12
13 TB (960 GB drives)
26 TB (1.9 TB drives)
53 TB (3.84 TB drives)
HYPERMAX OS data services

Table 4 HYPERMAX OS data services
Area
Description
HYPERMAX OS
data services
VMAX All Flash supports the following data services:

l
Virtual Volumes (VVols)
SnapVX
Symmetrix Remote Data Facility (SRDF)
SRDF/Metro
CloudArray
AppSync
ViPR
ProtectPoint
Open Replicator
HYPERMAX OS 5977.811.784 currently supports mainframe, open systems and IBM i.

For more detailed HYPERMAX OS data services information and VMAX All Flash software options, reference
HYPERMAX OS data services on page 19 and the EMC VMAX All Flash Product Guide for VMAX 450F, 450FX ,
850F, 850FX with HYPERMAX OS .
Management software
Table 5 Embedded Management
Area
Description
Management
software
Embedded Management (eManagement) is available for VMAX All Flash arrays running HYPERMAX OS
5977.811.784.
Pre-installed in the factory, eManagement enables customers to further simplify management, reduce cost,
and increase availability by running management software directly on storage systems.
eManagement supports Unisphere for VMAX, Solutions Enabler, SMI-S without the requirement of a separate
server.
Table 6 Unisphere 360 for VMAX
Area
Description
Management
software
HYPERMAX OS 5977.811.784 adds support for Unisphere 360 for VMAX. Unisphere 360 is an on-premises
management solution that provides a single management view across VMAX storage systems.
Refer to Table 29 on page 23 for more details.
13
Security
Table 7 Security
Area
Description
Security
VMAX All Flash supports Data at Rest Encryption (D@RE). D@RE provides hardware-based, on array, back-end
encryption using I/O modules to encrypt and decrypt data written to the disk drives.
Serviceability
Table 8 Serviceability
Area
Description
Serviceability
The VMAX All Flash arrays are custom-built and pre-configured with the following features:
l
Virtual provisioning which includes:

n
Data devices (TDAT)
Virtual provisioning pool
Disk group (RAID 5, RAID 6)
Embedded NAS (eNAS)
SRDF (hardware aspects are pre-configured)
ProtectPoint (hardware aspects are pre-configured)
eManagement
D@RE
Mainframe (FICON host attachment and CKD device support)
Embedded NAS
Table 9 Embedded NAS
Area
Description
Embedded NAS
eNAS is fully integrated into the VMAX All Flash platform. eNAS provides flexible and secure multi-protocol file
sharing (NFS 2.0, 3.0,4.0/4.1), CIFS/SMB 3.0) and multiple file server identities (CIFS and NFS serves).
For more detailed eNAS information, reference Table 42 on page 28.
Changed features
There are no changed features in this release.
14
CHAPTER 4

l
Product Description...............................................................................................16
15
Product Description
Learn about the VMAX3 Family of arrays: 100K, 200K, 400K.
VMAX3 Family
VMAX3 arrays running HYPERMAX OS 5977.811.784 support mainframe-only, open
systems-only, and mixed mainframe/open systems environments. The VMAX3 platform
provides the following new performance, scale, and density features:
l
16 Gb/s FICON (16/8/4 Gb)
T10-DIF protection for CKD data in cache and on disk
64k CKD devices
The VMAX3 also provides alignment and support for IBM enhancements. This
compatibility ensures that the VMAX3 can handle the most demanding and missioncritical mainframe environments while exploiting the latest IBM z Systems capabilities.
Note
For information on HYPERMAX OS releases 5977.498.472, 5977.596.583, and

5977.691.684 reference the EMC VMAX3 Family with HYPERMAX OS 5977, Release Level
HYPERMAX OS 5977.691.684 Release Notes.
16
CHAPTER 5

l
l
New features......................................................................................................... 18
Changed features.................................................................................................. 24
17
New features
Learn about the new features introduced in HYPERMAX OS 5977.811.784 .
l
Platform and infrastructure on page 18

Table 10 VMAX3 Family engines
Area
Feature
Description
Platform and
Infrastructure
VMAX3 Family
engines
HYPERMAX OS 5977.811.784 supports:

l
32 FICON front-end ports per engine
16 Gb/s FICON front-end I/O modules using FICON emulation, which also supports 4 Gb/s
and 8 Gb/s link speeds
Improved FICON performance by utilizing the VMAX3 multi-thread, multi-core architecture
960 GB and 1,920 GB high-capacity Enterprise Flash Drives (EFD)
Table 11 VMAX3 Platform and Configuration support for CKD
Area
Feature
Description
Platform and
Infrastructure
VMAX3
The VMAX3 support for CKD is pre-configured and includes:
Platform and
l
16 GB FICON (16/8/4 Gb) / CKD support for VMAX 100K, 200K, 400K that provides:
Configuration
n
support for CKD
Forward Error Correction (FEC)
Note
Reference Salesforce Article 480568 for FEC implementation
18
Query Host Access (QHA) Channel Command Word (CCW)
Read Diagnostic Parameter CCW support
T10-DIF protection for CKD data in cache and on disk
64k CKD devices
Mainframe CKD support 3380 & 3390
SymmWin support of CKD configurations
FICON online core mappings

Table 12 Extent table size increase
Area
Feature
Description
HYPERMAX OS
data services
Extent table
size increase
HYPERMAX OS 5977.811.784 increases the extent table size, providing the following benefits:
l
Increased concurrent I/Os to a single device
Improved FICON performance
Increased capacity
Table 13 Group ID Number increase
Area
Feature
Description
HYPERMAX OS
data services
Group ID
Number
increase
A Group ID Number (GIDN) is a host identifier that associates an active path group with a
logical partition (LPAR). For HYPERMAX OS 5977.811.784 and later, the number of supported
GIDN is increased from 256 to 512 per system.
Table 14 Mainframe CKD support
Area
Feature
Description
HYPERMAX OS
data services
Mainframe CKD HYPERMAX OS 5977.811.784 introduces Mainframe CKD support to the VMAX3. This feature
support
supports the ability to:
l
Locate FBA and CKD TDATs in the same drive but assigning them to different pools
Locate FBA and CKD pools in the same Storage Resource Pool (SRP)
Convert between FBA and CKD back-end TDATs devices
Table 15 IBM High Performance FICON enhancements
Area
Feature
Description
HYPERMAX OS
data services
IBM High
Performance
FICON
enhancement
VMAX3 provides full IBM High Performance FICON (zHPF) support which includes:
l
List prefetch and bi-directional support
QSAM/BSAM access method support
Single and multi track support
Format writes
19
Table 16 IBM zHyperWrite enhancements
Area
Feature
Description
HYPERMAX OS
data services
IBM
zHyperWrite
enhancement
HYPERMAX OS 5977.811.784 supports the new IBM zHyperWrite enhancement which improves
the DB2 log write response time in Metro Mirror (Peer-to-Peer Remote Copy (PPRC)
synchronous) environments that are Hyperswap enabled.
Table 17 Metadata efficiency
Area
Feature
Description
HYPERMAX OS
data services
Metadata
efficiency
Metadata efficiency is improved in HYPERMAX OS 5977.811.784 by changing the format of the

directors local memory structures and reducing the system cache consumption.
Table 18 Mobility Safe ID with ALUA
Area
Feature
Description
HYPERMAX OS
data services
Mobility Safe
ID with ALUA
This feature provides universally unique virtual volume identifiers. Mobility Safe ID increases
the number of supported devices and improves the ability to migrate devices throughout a
customer's environment.
ALUA is a SCSI 3 feature which allows a storage device to indicate to a host which paths are
preferred.
Table 19 Non-disruptive software upgrade
Area
Feature
Description
HYPERMAX OS
data services
Non-disruptive
software
upgrade
This feature enables the customer to non-disruptively upgrade from HYPERMAX OS

5977.691.684 to HYPERMAX OS 5977.811.784. Customers running HYPERMAX OS
5977.596.583 must upgrade to HYPERMAX OS 5977.691.684 prior to upgrading to HYPERMAX
OS 5977.811.784.
To enable Mainframe support, a non-disruptive software upgrade is available for existing
VMAX3 arrays installed at HYPERMAX OS 5977.691.684. For VMAX3 arrays installed at
HYPERMAX OS 5977.596.583 and earlier, contact your EMC representative for details.
Table 20 Non-disruptive software downgrade
Area
Feature
Description
HYPERMAX OS
data services
Non-disruptive
software
downgrade
This feature enables the customer to non-disruptively downgrade from HYPERMAX OS

5977.811.784 to HYPERMAX OS 5977.691.684. Downgrade limitations apply, contact your
EMC representative for details.
20
Table 21 TimeFinder SnapVX
Area
Feature
Description
HYPERMAX OS
data services
TimeFinder
SnapVX
HYPERMAX OS 5977.811.784 provides SnapVX support for CKD including emulation support
for TimeFinder/Clone, TimeFinder/Mirror, and TimeFinder/Snap. SnapVX enhancements
include:
l
Replication Data Pointers (RDP) space alert
RDP space allocation
SnapVX terminate unlink option
Table 22 Symmetrix Remote Data Facility
Area
Feature
Description
HYPERMAX OS
data services
Symmetrix
Remote Data
Facility
HYPERMAX OS 5977.811.784 includes the following SRDF capabilities for Mainframe

environments:
l
SRDF/S - Synchronous mode of remote replication
SRDF/A - Asynchronous mode of remote replication
Concurrent SRDF and Cascading SRDF Support
Adaptive Copy Disk mode
3 site and 4 site configuration and STAR support
IBM Metro Mirror and Global Copy (formerly PPRC synchronous and PPRC EXtended
DIstance)
Table 23 Compatible Native Flash
Area
Feature
Description
HYPERMAX OS
data services
Compatible
Native Flash
HYPERMAX OS 5977.811.784 provides Flashcopy support for CKD devices. Support includes:
l
Dataset level Flashcopy
Full Volume Incremental Flashcopy
Remote Pair Flashcopy in combination with Metro Mirror (only available for VMAX3 arrays
running HYPERMAX OS 5977.811.784 or later).
Table 24 Concurrent Copy
Area
Feature
Description
HYPERMAX OS
data services
Concurrent
Copy
HYPERMAX OS 5977.811.784 provides support for Concurrent Copy.
21
Table 25 Virtual Volumes
Area
Feature
Description
HYPERMAX OS
data services
Virtual
Volumes
VMAX3 arrays running HYPERMAX OS 5977.811.784 support VVols. VVols simplify

management and provisioning in virtualized environments by allowing the storage
management process control at the virtual machine (VM) level, rather than at the LUN level.
This finer level of control allows VMware and cloud administrators to assign specific storage
attributes to each VM according to its performance and storage requirements.
Table 26 Transaction Processing Facility
Area
Feature
Description
HYPERMAX OS
data services
Transaction
Processing
Facility
Transaction Processing Facility (z/TPF) is an IBM Mainframe Operating system characterized by

high-volume transaction rates with significant communications content, z/TPF is available on
VMAX3 arrays running HYPERMAX OS 5977.811.784. The EMC Product Suite for z/TPF consists
of:
l
TimeFinder Controls for z/TPF
SRDF Controls for z/TPF
ResourcePak for z/TPF
Management software
Table 27 Scalability of management software
Area
Feature
Description
Management
software
Scalability of
management
software
VMAX3 arrays running HYPERMAX OS 5977.811.784, adds support for the following VMAX
software management products:
l
Mainframe Enabler V8.0
Unisphere 360
Refer to Table 28 on page 22 and Table 29 on page 23 for more details.
Table 28 Mainframe Enabler
Area
Feature
Description
Management
software
Mainframe
Enabler
Mainframe Enabler v8.0 allows you to monitor and manage a VMAX3 array running HYPERMAX
OS 5977.811.784. The following components are distributed and installed as a single
package:
22
ResourcePak Base for z/OS
SRDF Host Component for z/OS
EMC Consistency Groups for z/OS
AutoSwap for z/OS
Table 28 Mainframe Enabler
Area
Feature
Description
l
TimeFinder SnapVX
TimeFinder/Clone Mainframe Snap Facility
TimeFinder/Mirror for z/OS
TimeFinder Utility
Additional management software includes:

l
z/TPF v8.0 Replication Suite
GDDR v5.0
Table 29 Unisphere 360
Area
Feature
Description
Management
software
Unisphere 360
HYPERMAX OS 5977.811.784 introduces Unisphere 360 which provides the ability to display:
l
All arrays from each enrolled Unisphere instance in one place
Five high level health or performance metrics that include:
Compliance data
Performance health score
Capacity health score
Input/Output operations per second (IOPS)
Throughput
Compliance scores for all enrolled arrays
Serviceability
Table 30 Internal IP Network
Area
Feature
Description
Serviceability
Internal IP
Network
HYPERMAX OS 5977.811.784 provides a custom address range to avoid a network address

conflict within customer data centers.
Table 31 Managed File Transfer
Area
Feature
Description
Serviceability
Managed File
Transfer
Managed File Transfer (MFT) improves the file transfer capability for HYPERMAX OS code
bundles, enabling automated code updates.
Serviceability
23
Changed features
Learn about the changed features for HYPERMAX OS 5977.811.784.
l
ProtectPoint on page 27
Embedded NAS on page 28

Table 32 FAST.X Incorporation
Area
Feature
Description
HYPERMAX OS
data services
FAST.X
Incorporation
HYPERMAX OS 5977.811.784 introduces FAST.X Incorporation, a hybrid of encapsulation and

external provisioning mode; it provides the ability to instantly import an existing external
dataset, in-place as FAST.X capacity, into any Storage Resource Pool (SRP).
Table 33 SRDF enhancements
Area
Feature
Description
HYPERMAX OS
data services
SRDF
enhancements
HYPERMAX OS 5977.811.784 includes the following SRDF enhancements:

l
Mainframe remote replication support
Lower response times
Increased number of ports/groups per SRDF director
16 Gb/s front-end I/O modules are supported for SRDF functionality
Table 34 SRDF/A Multi-Cycle Mode
Area
Feature
Description
HYPERMAX OS
data services
SRDF/A MultiCycle Mode
SRDF/A Multi-Cycle Mode (MCM) provides shorter and more predictable Recovery Point
Objectives (RPO) and allows more than two delta sets to exist on the source array between
VMAX3 arrays running HYPERMAX OS 5977.811.784. For more information, reference the EMC
Solutions Enabler SRDF CLI Guide.
24
Table 35 SRDF/S
Area
Feature
Description
HYPERMAX OS
data services
SRDF/S
SRDF/S performance has been enhanced in HYPERMAX OS 5977.811.784 by utilizing data flow
parallelism to improve application response times.
Table 36 SRDF/Metro
Area
Feature
Description
HYPERMAX OS
data services
SRDF/Metro
HYPERMAX OS 5977.811.784 provides SRDF/Metro support for:

l
FAST.X devices
vSphere API for Array Integration (VAAI) support for unmap and write same
SCSI 2 and SCSI 3 Cluster
iSCSI (limited support)
Boot from SAN (limited support)
New host and Multipath I/O (MPIO) for mainly AIX and Solaris
Reference the EMC Support Matrix (ESM) for more information on iSCSI, Boot from SAN, and
Host/MPIO additions.
Table 37 SRDF N-X support
Area
Feature
Description
HYPERMAX OS
data services
SRDF N-X
SRDF N-X support enables replication to/from existing VMAX arrays with 5876 Enginuity to/
from VMAX3 arrays with HYPERMAX OS 5977.811.784 and supports CKD, FBA and thick/thin
devices. Reference Table 38 on page 25 SRDF N-X topology support matrix for more
information. For previous HYPERMAX OS 5977 releases, reference the EMC VMAX3 Family with
HYPERMAX OS 5977, Release Level HYPERMAX OS 5977.691.684 Release Notes.
Table 38 SRDF N-X topology support matrix
HYPERMAX OS
5977 version
Enginuity 5876 version (with required N-X fixes)

2-Site & 3-Site SRDF
(Concurrent, Cascaded, and
Star)
SRDF/Metro
SRDF/SQAR
5977.811.784
5876.288.195
5876.288.195 (SRDF/Metro
Witness Only)
5876.288.195
5977.691.684
5876.286.194
5876.286.194 (SRDF/Metro
Witness Only)
N/A
5977.596.583
5876.272.177
N/A
N/A
25
Note
l
EMC recommends running the latest version of Enginuity, the Enginuity versions
shown are the minimum versions required for each SRDF configuration with the
required N-X fixes. Contact your EMC representative for more information.
VMAX arrays running Enginuity 5876 with CKD zBoost feature require additional RDF
fixes to connect to HYPERMAX OS 5977.811.784.
HYPERMAX OS 5977.811.784 supports CKD only.
Management software
Table 39 Service Level management
Area
Feature
Description
Management
software
Service Level
management
Service Level (SL) management for HYPERMAX OS 5977.811.784 has been enhanced to
provide the ability to:
l
Plan
n
Provision
n
FAST hinting for SQL server
Mainframe (FICON) support including CKD support
Monitor
n
Unisphere 360
Exclude SL windows
Manage
n
Non-disruptive migration
IPS packaging
Infrastructure updates
Serviceability
Table 40 Pre-configuration of the VMAX3 Family arrays
Area
Feature
Description
Serviceability
Preconfiguration
of the VMAX3
Family arrays
For HYPERMAX OS 5977.811.784 factory pre-configuration now includes:

l
The arrays are also custom-built and pre-configured with the following features:
l
26
Mainframe (FICON host attachment and CKD device support)
DATA devices (TDATs)
Table 40 Pre-configuration of the VMAX3 Family arrays
Area
Feature
Description
l
Data pools
Disk groups
Storage Resource Pool (one by default is pre-configured)
Service Levels:
n
Diamond, Platinum, Gold, Silver, Bronze* (open system)
Diamond, Bronze* (CKD device)
eNAS
SRDF (hardware aspects are pre-configured)
FAST.X & ProtectPoint (hardware aspects are pre-configured)
eManagement
D@RE
FCoE & iSCSI
Note
Optimized is the default Service Level setting.

Note
* For HYPERMAX OS 5977.596.583 and later, Bronze SL no longer requires 7.2K drives.
ProtectPoint
Table 41 ProtectPoint
Area
Feature
Description
ProtectPoint
ProtectPoint
On storage arrays running HYPERMAX OS 5977.811.784, ProtectPoint adds the capability to

accelerate the data recovery process by using a differential restore to perform a full restore of
the protected data.
Note
The Data Domain backup appliances must be running Data Domain OS 5.7.1 or later.
ProtectPoint
27
Embedded NAS
Table 42 Embedded NAS
Area
Feature
Embedded NAS
Embedded NAS HYPERMAX OS 5977.811.784 validates eNAS on all HYPERMAX OS code and supports:
28
Description
512 TB Capacity per Data Mover (applies to VMAX 200K, 400K and active Data Movers
only)
VMAX 400K with up to 8 Data Movers (requires a minimum of 4 engines)
CHAPTER 6
Support Deprecation

l
Support deprecation .............................................................................................30
Support Deprecation
29
Support Deprecation
Support deprecation
Learn about features that are not supported in HYPERMAX OS 5977.
Table 43 Deprecated support
Type
Description
HYPERMAX OS
Device types
Removed: Thick device types are now superseded by thin device types.
HYPERMAX OS
Improvement: Thin device types reduce cost, improve capacity utilization, 5977.250.189
and simplify storage management.
Removed: The functionality within Vault to consume Symmetrix device
numbers.
Note
Vault still exists, only the functionality mentioned above has been
removed.
Removed: The functionality within Symmetrix File System to consume
Symmetrix device numbers.
Note
Symmetrix File System still exists, only the functionality mentioned above
has been removed.
Device attributes
Removed: Fixed Block Architecture Metas

Removed: Multiple local mirrors
Removed: Legacy IBM i models (2107 emulations for VMAX 20K and 40K)
Other functionality
Removed: Permacache
Removed: SymmIP
Removed: VLUN (v2)
Removed: Priority Quality of Service (QoS)
SRDF
30
Adaptive Copy Write Pending

Note: Disk mode is still supported
HYPERMAX OS
5977.811.784
CHAPTER 7
Fixed Issues

l
l
l
l
l
l
l
l
l
l
l
l
Base functionality................................................................................................. 32
Enhancement........................................................................................................ 36
Fibre channel........................................................................................................ 36
Mainframe.............................................................................................................37
Online configuration change................................................................................. 38
Open replicator..................................................................................................... 38
Open systems....................................................................................................... 39
SRDF family........................................................................................................... 39
SRDF/A..................................................................................................................41
SymmWin..............................................................................................................41
TimeFinder-SnapVX............................................................................................... 41
Virtual provisioning............................................................................................... 42
Fixed Issues
31
Fixed Issues
Base functionality
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
69049624,
75832678
81400
During a Vault restore, drives may log wrong disk - mismatch in

Potential Data
serial number (error DD10) and drop Not Ready (Error 100B). The
Unavailability
problem is triggered by the HYPERMAX OS when incorrectly clears the
drive World Wide Name (WWN) from the back-end director drive WWN
table.
Knowledge
base article
197961
Errors: DD10, 100B

70721164
84375
During a Link Control Card (LCC) firmware upgrade, BC2B.5E and

BC2B.4C errors may be logged when an activation reset is performed
on each expander. This fix ensures that link issues do not occur
during the firmware load and provides enhanced debug reporting
information for Serial Attached SCSI (SAS) related events.
No Impact
N/A
Potential Data
Unavailability
N/A
Special Conditions: LCC firmware upgrade

Errors: BC2B.5E, BC2B.4C
70859338,
73342530,
74092948,
74208500,
74935450,
75287782,
75544700,
76081772,
76171580,
76447346,
76483988,
76551432
84568
72335418
83903
When a Fibre Channel director times out a host write I/O, it posts a
7810.44 error and leaves a lost slot lock on one of the tracks. This
will prevent other Fibre Channel directors accessing the track and
posting xx3C.07 errors.
Errors: 7810.44 , xx3C.07
There may be a race condition between threads that can lead to an

No Impact
exception (0EFF) when tracing a host-initiated abort (AB3E) or reset
(013D) at the same time that the oldest I/O on the device is releasing
its resources after the I/O is completed. This is a very rare condition.
N/A
Errors: 0EFF, AB3E, 013D

72595010,
77034420
85931
During a Meta Data repository expansion, a repository hash table

corruption may cause a director to become unresponsive.
Potential Data
Unavailability
N/A
Potential Data
Unavailability
199552
Errors: BE3E.EA, BE10.E6, BE10.F9, BE1D.1D, 02F2.01

70822272,
72774142,
74564844
84008
A heap data integrity issue, occurring on a port of the host director,

may cause hosts to be unable to connect to that port.
Special conditions: This may occur during link bounce or

connection lost/re-establishment events.
Error: 01F2.03
32
Fixed Issues
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
72063528,
73899796,
74629424,
76061480,
76581922
84411
Pre-fetch used a non-standard lock holder that could not be freed by Potential Data
the scrubbing mechanism. In this rare situation, a slot was incorrectly Unavailability
left locked and it had to be manually unlocked.
Knowledge
base article
N/A
Special conditions: A slot is only left locked if a Fibre Channel

director fails while in the process of updating the pre-fetch indication
on a track. This is very rare.
Exposed environment: Open Systems

Errors: 8810.34, 283C.07
73752498,
77430382
84646
Pool rebalancing performance is slower than expected when a pool is Potential

less than 50% utilized.
Performance
Issue
N/A
73899796,
75360316
85644
A data unavailable event may occur when an online device upgrade

activity fails to expand the memory heap to accommodate the new
device meta data and the director is power cycled before the memory
heap expansion problem is addressed. This is an extremely rare
event.
Potential Data
Unavailability
N/A
74662666,
75287310,
75308480
86363
Under certain overlapping I/O profiles there could be performance

degradation and long response times due to contention.
Potential
Performance
Issue
N/A
75375958
85943
Under rare circumstances Syscall 920B_2C that is used to collect

Potential Data
statistics form the Infrastructure Manager (IM) director may cause the Unavailability
Data Services Emulation (EDS) director to become unavailable.
N/A
Errors: 0EFF, 93FF

75266576,
76046324,
76746402,
76881320
86583
75585230
86223
75658172,
76562442
86214
After a system restart, an internal heap corruption exposed by an

initiator may lead to the Fibre Channel director port becoming
unreceptive to further initiator logins.
Potential Data
Unavailability
N/A
The SYMCLI command "symdev -sid <id> -devs <dev#> free -all" may
fail with the error "One or more arguments are invalid." when stuck
local replication sessions are present on the device.
Potential
Application
Failure
N/A
An 0EFF.FF page fault causes Fibre Channel director slices to perform

an exception initialization process. This causes ports to go offline for
a short period before coming back online.
Potential Data
Unavailability
N/A
Potential
Performance
Issue
N/A
Errors: 01F2.02, AB38, D023
Errors: 0EFF, 0320.06, 0320.11, 4020.64

76027824
86432
iSCSI (Solutions Enabler) director slices may become unavailable if

there are more than 10 TCP connections and syscall 9235 is issued
by STP, causing a buffer overrun.
Special conditions: An environment where the number of iSCSI

connections exceeds 10 (excluding internal connections with
addresses 172.16.0.x and 172.17.0.x).
Errors: 2A.0DFF.FF, 2A.01F2.0A
Base functionality
33
Fixed Issues
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
75946208
86904
During a director, System Interface Board (SIB) or memory

Potential Data
replacement or a memory upgrade, another director board in the
Unavailability
system could become unavailable due to a SymmWin hourly
scheduled task that checks the status of the door LED. When the task
executes during the memory copyback step, it can cause an
exception reset which results in the director becoming unavailable
due to being in memory copyback state.
Knowledge
base article
N/A
Error: 93FFs
76258716
86677
After replacement, a flash I/O module may not sync up and continues Potential Data
to show as not ready.
Unavailability
N/A
76146894,
76808874
86833
In an environment upgraded from HYPERMAX OS 5977.498.472 to

5977.596.583 online, and then to 5977.961.684, uninitialized
pipelines will be present causing Storage vMotion failures. This
results in logging 5f10.e0 and 5f3e.e0 error messages.
Potential Data
Unavailability
N/A
No Impact
N/A
Errors: 5f10.e0, 5f3e.e0.

76532452
86932
This fix prevents CC3E.00 errors from logging excessively on Fibre

Channel directors when a F1 Compare Write command fails during
the compare phase.
Error: CC3E.00
77706910
20017769
During an online configuration change SymmWin may fail to merge

the existing Thin Devices (TDEV) with the new TDEV. The problem is
exposed by having TDEV and FTS devices in the configuration.
Potential Data
Unavailability
N/A
76615356
87173
Drive Hard Resets could occur when issuing an ACC command to a

Potential Data
spindle. The command could leave ports in Pending-Discovery for the Unavailability
spindle which could prevent IO to drives, leading to 0113, and 283C
errors.
N/A
Exposed Environment: SAS back-end

Errors: 0113, 283C, CD23, BC2B
76646696
86918
The scrubbing mechanism for metadata involved in logical replication Potential Data
has been enhanced to prevent the need for director reboots.
Unavailability
N/A
76634696
86952
After a Director replacement or a Flash SLIC replacement, the VMAX3

system may fail to synchronize the Flash SLICs if there are flash
pages where all file system (FS) mirrors are invalid.
Potential Data
Unavailability
N/A
76757410,
76909196,
77142750,
77191882,
77235520,
77240550,
77248004,
77265102,
77315162,
87413
The Hitachi Sunset Cove Plus solid-state drive (SSD) firmware may
trigger cyclic redundancy check (CRC) errors on RAID parity tracks
when writing IZERO tracks.
Potential Data
Loss/Data
Unavailability
N/A
34
Note
This fix requires fix 87673.
Errors: 282C.11, CD23.26, AD2C.94
Fixed Issues
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
87673
When a drive drops Write Disable (WD) it may leave a stuck RAID
Queue entry.
Potential Data
Unavailability
N/A
Potential Data
Unavailability
N/A
Potential Data
Unavailability
N/A
Performing a virtual storage platform (VSP) migration from an Hitachi Potential Data
Data System (HDS) to a VMAX3 array results in incorrect VMAX3 serial Unavailability
number and device World Wide Identifiers (WWIDs) being discovered.
This in turn prevents the customer from initiating the migration.
N/A
77343450,
77718854,
77918830
496357SYM
Error: B9.AD10.0C errors

76419128
87019
The front-end director may log 2A.0EFF.FF causing GuestOS (eNAS) to

reboot. An internal scrubbing mechanism may trigger a page fault
exception on the front-end director when freeing a stale device lock.
Error: 2A.0EFF.FF
76935736,
77685390,
77706910
87275
93FF.FF errors are logged on the Fibre Channel directors during a Fat
boot sequence, when the host sends a LUN reset to a device that has
a group reservation but no Persistent Group Reservation (PGR), and
the stack overflows when trying to read the reservation; or if the
reservation has been transferred to another Fibre Channel director in
the group.
Error: 93FF.FF
76911692
87115
Special conditions: Only occurs when port settings SPC2 and

OS2007 are turned off.
76993252,
77310836
87202
The online engine upgrade activity may take many hours to complete. Potential Data
The SymmWin script may get stuck at the step
Unavailability
monitor_md_mirrors_add_process that is rebalancing the Metadata
File System.
N/A
6461268
87683
After enabling the following Solutions Enabler counters the SE

director may log a 0EFF error and become unavailable due. This is
caused by syscall 9235_21.
Potential Data
Unavailability
N/A
Potential
Application
Failure
N/A
Solutions Enabler counters:

storstpd:dmn_se_tcp_metrics = Enabled
storstpd:dmn_se_nw_metrics = Enabled
storstpd:dmn_se_nwi_metrics = Enabled
storstpd:dmn_re_sg_metrics = Enabled
storstpd:dmn_re_nwc_metrics = Enabled
Error: 0EFF
74428918,
75869960,
76506298
85086
After upgrading Solutions Enabler from V8.0.3 to V8.1, if the syscall

920B_44 returns enough data to fill more than one syscall buffer,
Base functionality
35
Fixed Issues
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
then the storstpd service might terminate unexpectedly with an

ACCESS_VIOLATION exception.
71033978
83900
The fix adds the EMC internal inline command,

Potential
8C,,,DFOS,SCRB,INOD,FIXE, to delete Distributed Flash Object System Maintenance
(DFOS) objects that are no longer valid for the current configuration.
Issue
N/A
Error: BE3E.E2
73161528
84738
This fix resolves an issue where the SymmWin memory replacement

script may cause a director to become unavailable when the step
"Read_Impl_From_Flash" is issued.
Potential Data
Unavailability
N/A
Enhancement
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
72754540
84247
This fix improves the incremental clone copy time by reducing the
time taken to create the precopy clone session and activate the clone
session.
Potential
Performance
Issue
N/A
Knowledge
base article
Fibre channel
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
76813332,
77995954,
78122778
87240
Multiple Fibre Channel directors may become unavailable when the

Response Time Profiler switched on while a writesame unmap
workload is running.
Potential Data N/A

Unavailability
Errors: 2A.0EFF.FF
36
Fixed Issues
Mainframe
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
58553770
430047
In a Mainframe environment, when checking for EMC Compatible

Potential Data 172686
Extended (XRC) records in a cache slot, the FICON director might report Unavailability
00FF.FF errors, causing the director to reset and the host to become
disconnected.
Special conditions: XRC is not configured and the host is sending

the 0XA5 command for a track where record 1 has a DL=0.
Exposed environment: Mainframe FICON directors, Enginuity

5876.159.102 and later.
Errors: 00FF.FF, A2.00FF.FF

62518440,
65856576,
65970148
446073
In a Mainframe environment, a host terminating a Concurrent Copy

session with an extremely large number of side file entries can result
in a longer than normal time to remove the session, which can result
in directors becoming unavailable.

Unavailability
Note
Fix 85537 is released under the internal OPT 486671.
Special Conditions: This issue occurs in environments with heavy

sidefile usage.
Exposed environment: Concurrent Copy in a Mainframe

environment.
Errors: C81C,03 B210.02, B210.03, 1729.10, 1729.30

70480438
473650
In a Mainframe environment, when issuing an SRDF Host Component

(SRDF-HC) CREATEPAIR SUSPEND command, the new SRDF R1 mirror,
which is intentionally left Not Ready (NR), is not marked as having
been made NR by the user. This can result in 0475 errors being
reported for the affected device.

Unavailability
Error: 0475
497074SYM
87899
A Mainframe heavy I/O load may trigger 6817 and 4B17 errors on the
FICON directors due to a buffer credit handling problem.
Errors: 6817, 4B17
Potential
Performance
Issue
N/A
IOS050I CHANNEL DETECTED ERROR

IOS051I INTERFACE TIMEOUT DETECTED
IOS051I INTERFACE TIMEOUT DETECTED
IOS071I MISSING CHANNEL AND DEVICE END
Mainframe
37
Fixed Issues
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
497732SYM
87954
A Mainframe heavy I/O load may trigger EC2A errors on the FICON
directors due to a buffer management issue which can result in a
temporary, non-fatal shortage of internal buffers which can reduce
performance.
Potential
Performance
Issue
N/A
Error: EC2A
Online configuration change

Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
77040466
87269
When an online configuration change is run to add Fibre Channel

emulation SLIC bifurcated I/O modules to previously unpopulated
slots (2 or 8), Receiver Status correctable errors are logged.
Potential
Maintenance
Issue
N/A
Error: CE3E.04
74044398,
74141380,
74902958,
75417968,
75957192
84858
73278452,
77202546,
77202596,
77202754,
77706910,
77726394
86043
When drives are added to an existing DAE, the ports on the secondary Potential Data N/A
DS slice might not get enabled, leading to the drive not entering a
Unavailability
ready state if the primary DS becomes unavailable and a dual initiator
failover operation begins.
Errors: 283C, 283E, 0113

The SymmWin QuickCacheVolsAdd script may fail if an online engine
add was previously performed on the VMAX3 array without fix 86043
installed.
Potential Data N/A

Unavailability
Error: F4EF.40
Open replicator
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
69110684,
69111744
82129
This fix prevents 27CE, E410, and 013C errors from being logged
during a configuration change in an Open Replicator for VMAX (ORS)
environment.
No Impact
198393
Errors: 27CE, E410, 013C
38
Fixed Issues
Open systems
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
73234396
84489
Some host initiators do not appear in the 'symaccess list logins'

output, resulting in the inability to create a host in Unisphere or
manually add the World Wide Names after earlier host creation.
No Impact
N/A
No Impact
N/A
Knowledge
base article
Special conditions: Entries exceeded the 128 maximum limit in the

login history table per director/port.
73457400
84527
The VMAX3 system incorrectly returns a good status when a

reservation key is zero during a persistent reservation (PR) test on a
Windows 2012 cluster.
Exposed environment: Two Windows 2012 R2 hosts that are used

by SW Datacore SANsymphony-Vcluster (this works like a cluster
using SCSI3 Persistent Reservation).
SRDF family
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
72863552
481309
In an SRDF environment, the D0 control commands may fail with

D022.0D timeout errors. Without the fix the problem triggers when
there is a large discrepancy in the director`s timer.

Unavailability
Exposed environment: SRDF configured systems.

Errors: D022.0D, D03E.25.
74661270,
76716168
85439
The user formats a device on the R1 system from a host that uses
unmap/write-same. This causes the corresponding device on the R2
system to become fully allocated.
Potential
Compatibility
Issue
N/A
74043164,
74765020,
75419860
85003
The system may be unable to establish SRDF links in an SRDF

configuration between VMAX V3 arrays running HYPERMAX OS 5977
and VMAX V2 arrays running Enginuity 5876 if the SRDF group
contains more than 1365 (0x555 hex) devices.
Potential Data N/A

Unavailability
74077030,
75221486
484905
In SRDF/S (Synchronous) mode, SRDF directors may become

Potential
temporarily unresponsive, impacting host I/O performance. This issue Performance
may occur when SRDF is processing a write request and the write
Issue
pending (WP) is not set in the cache slots. Internally this is known as
legal 2A2A condition.
N/A
Errors: 20CE.21, 05CE.11
Open systems
39
Fixed Issues
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
60753288,
74598332
85619
SRDF/A will not become consistent due to stuck invalid tracks on a

device after being in adaptive copy disk mode. This is because cache
counters have become out of sync with the devices' metadata due to
corrupt mirror hints.
Potential Data N/A

Unavailability
74681088,
76108732
85337
Execution of a Cascading SRDF operation between a R1 on a storage

Potential Data N/A
system running Enginuity 5786 and a R21 on a storage system
Loss/Data
running HYPERMAX OS 5977 may trigger meta data corruption xx10,
Unavailability
xx2E, 2A0C errors on the SRDF R21 devices when a NULL (empty) track
is copied from the R1 device to the R21 device.
Errors: xx10, xx2E, 2A0C

72933354
86130
In an SRDF environment, when the status of an RDF device changes

Potential Data N/A
(for example, an R2 device becoming read/write enabled due to a
Unavailability
split command), the storage system issues a Unit Attention. If this
occurs when a UNISYS Dorado host is starting up and bringing the
path to the storage system online, the host generates a ABNORM error
and fails to start.
74661270
85652
In an SRDF environment, the output from the A7,RASN inline

command does not show all ports and all groups. This is due to the
system incorrectly updating the information it holds on paths. This
has the potential to cause problems when deleting groups as that
action can cause paths that are still operational to be reset.
Potential Data N/A

Loss
75465374
86071
In an SRDF environment, SRDF links between VMAX Family arrays and

VMAX3 Family arrays would not re-establish after an SRDF link
bounce.
Potential Data N/A

Unavailability
75393004
86326
In an SRDF environment, if a SnapVX session fails for any reason, the

device level status is set to "Fail". Subsequent termination of the
failed SnapVX session does not clear up the failed status of the
device. It requires manual intervention to reset the device failed
status.
Potential
Recovery
Issue
N/A
76494398
86736
This fix improves the debug information for error codes 3D10.71 and
3D10.6E by adding device and failing information to the short trace
output.
No Impact
N/A
Errors: 3D10.71, 3D10.6E

76918416
87189
In an SRDF environment, a VMAX3 system with a large Geometry

Compatible Mode (GCM) device and a Logical Block Address (LBA)
calculation set to more than a 32-bit value will result in the LBA being
cut, and the R2 not being able to accept a write from the R1. Errors:
0533 (VMAX3 Family); 052F (VMAX Family).
Potential Data N/A

Unavailability
Exposed environment: VMAX volumes having an odd number of

cylinders of at least 2236963 (decimal) cylinder size connected to a
VMAX3 GCM volume of equal size.
77054070,
77092680
40
87208
In an SRDF Metro environment, writing to devices that are larger than

0x111111 cylinders may occasionally result in data unavailability
(errors 5ACD).
Potential Data N/A

Unavailability
Fixed Issues
SRDF/A
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
76405486
86667
In an SRDF environment, 00CA errors may log every hour if the SRDF/A No Impact
cycle stops switching. This fix prevents these errors from logging
excessively.
N/A
Problem summary
Impact
Knowledge
base article
Potential
Performance
Issue
N/A
Knowledge
base article
SymmWin
Service
request
number
Fix
number/
OPT
number
75641516
20017692 The SymmWin Disk Utility Monitor may issues Syscalls on the front
end directors too frequently causing I/O latency (0F3E error). The fix
reduces the frequency of the Syscalls and move their execution to the
IM directors.
TimeFinder-SnapVX
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
73003672,
73786654,
73816332,
74951382,
75373206
483643
A VMAX3 system generates an error and can call home when the
space allocated for Remote Data Pointer (RDP) data is 90%, 95%, and
100% used. This fix adds additional errors and call home events
when RDP usage reaches 50%, 60%, 70%, and 80%.
Potential Data N/A

Loss/Data
Unavailability
Note
Fix 84253 is released under the internal OPT 489785 .
Errors: 28.0488.50, 28.0488.60, 28.0488.70, 28.0488.80

77116892
87296
In a TimeFinder environment, if an IFSC scan is run on stale data it

may corrupt the Inode Allocator causing the SnapVX session to fail.
This fix disables the IFSC scan from automatically fixing any issues
found.
Potential Data N/A

Loss/Data
Unavailability
SRDF/A
41
Fixed Issues
Virtual provisioning
Service
request
number
Fix
number/
OPT
number
Problem summary
Impact
Knowledge
base article
76099834
87200
FAST movement requests may be slower than expected.
Potential
Performance
Issue
N/A
42
CHAPTER 8

l
l
Known issues ....................................................................................................... 44

Limitations............................................................................................................ 44
43
Known issues
There are no known issue in this release.
Limitations
Learn about current limitations in HYPERMAX OS 5977.811.784.
For previously lifted limitations, reference the EMC VMAX3 Family with HYPERMAX OS 5977,
Release Level HYPERMAX OS 5977.691.684 Release Notes.

Table 44 Dynamic Virtual Matrix limitation
Limitation
First affected release Affected platform
Diagnostic loopback is not supported.
HYPERMAX OS
5977.250.189
Limitation lifted
VMAX3 Family and

VMAX All Flash
Table 45 VMAX engine serviceability limitations
Limitation
Hardware replacement support plan:
HYPERMAX OS
5977.250.189
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.250.189
VMAX3 Family and

VMAX All Flash
FCoE or iSCSi protocols are not supported on the

HYPERMAX OS
same front end I/O module, a separate front end I/O 5977.691.684
module is needed for each protocol.
VMAX3 Family and

VMAX All Flash
No script automated engine replacement
No script automated DAE replacement
Engineering will support a manual procedure

when required
Online PDU replacement script is not supported (fly

and fix workaround).
Limitation lifted
Table 46 VMAX performance improvement limitation
Limitation
Limitation lifted
FlashBoost does not support the disabling of

asynchronous cache.
HYPERMAX OS
5977.691.684
HYPERMAX OS
5977.811.784
44
VMAX3 Family and

VMAX All Flash

Table 47 VMAX3 Hypervisor limitation
Limitation
First affected release
Affected platform
Access restricted to EMC personnel.
HYPERMAX OS
5977.250.189
VMAX3 Family
Limitation lifted
Table 48 SRDF/A limitation
Limitation
Affected platform
It is not possible for a host read from the R1

device to receive its data from the remote SRDF/A
R2 device when DSE has any deltas saved to disk
and there is a dual-drive failure (R1 device local
mirrors are unavailable).
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
In Multi-Session Consistency (MSC) configuration

the minimal cycle switch time settings should not
be below 6 seconds. The default cycle switch time
is 15 seconds.
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Limitation lifted
Table 49 SRDF/Metro limitations
Limitation
Affected platform
SRDF/Metro configurations do not support

Concurrent or Cascaded SRDF devices.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Both the source (R1) and target (R2) arrays must be HYPERMAX OS
running HYPERMAX OS 5977.691.684 or later.
5977.691.684
VMAX3 Family and

VMAX All Flash
Existing SRDF device pairs that participate in an

SRDF mode of operation cannot be part of an
SRDF/Metro configuration; SRDF device pairs that
participate in an SRDF/Metro configuration cannot
participate in any other SRDF mode of operation.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
The R2 cannot be larger than the R1.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Devices cannot have Geometry Compatibility Mode HYPERMAX OS

(GCM) set.
5977.691.684
VMAX3 Family and

VMAX All Flash
Devices cannot have User Geometry set.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Open Replicator is not supported.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Devices cannot be Business Continuance Volumes

(BCV).
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Devices cannot be used as the target (R2) devices

when the SRDF devices are RW on the SRDF link
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Limitation lifted
45
Table 49 SRDF/Metro limitations (continued)
Limitation
Affected platform
Limitation lifted
SRDF/Metro with Consistency with xCopy/ODX is

not supported.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Online devices expansion is not supported.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
FAST.X is not supported.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.811.784
SCSI 2 and SCSI 3 Cluster are not supported,

please reference the EMC Support Matrix (ESM) for
more information.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.811.784
The only valid SRDF mode is active, this mode

cannot be changed once the device pairs are in an
SRDF/Metro configuration.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
The SRDF Consistency state cannot be changed

once it is enabled for all SRDF devices.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Controlling devices in an SRDF group that contain a HYPERMAX OS

mixture of source (R1) and target (R2)devices is not 5977.691.684
supported.
VMAX3 Family and

VMAX All Flash
The SRDF pair bias device in an SRDF/Metro

configuration can only be changed when the SRDF
pair state is Active-Active or Active-Bias.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Consistency Group (CG) SRDF control and set

operations are allowed on one SRDF group at a
time.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
The symrecover command is not available with

SRDF/Metro.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
SRDF/Metro does not support FCoE front-end

capabilities.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
SRDF/Metro has limited iSCSI support. Please

reference EMC Support Matrix (ESM) for more
details on support hosts and clusters.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
SRDF/Metro does not support:
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
with SyncInProg or Active-Active or Active-Bias

SRDF pair state.
Mainframe CKD
ProtectPoint
CloudArray
Mobility Safe ID with ALUA
VAAI commands are supported except for xCopy/

ODX.
46
Table 49 SRDF/Metro limitations (continued)
Limitation
Affected platform
Microsoft Cluster with SRDF/Metro is not

supported with non-uniform connection (without
cross-connects).
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Limitation lifted
Table 50 SRDF N-X support limitations
Limitation
Affected platform
A VMAX array running Enginuity 5876 whose R1 has HYPERMAX OS

RecoverPoint co-existence isn't supported when
5977.497.471
connected to the R2 of a VMAX3 array running
HYPERMAX OS 5977.
VMAX3 Family
There is no support for EMC FAST coordination

propagation between a VMAX3 array running
HYPERMAX OS 5977, and a VMAX array running
Enginuity 5876.
HYPERMAX OS
5977.497.471
VMAX3 Family
An update operation on the source (R1) side after a

failover, where the target (R2) side is still
operational to the hosts is not supported when the
source (R1) side is running VMAX 10K, 20K, 40K
with Enginuity 5876 code levels.
HYPERMAX OS
5977.497.471
VMAX3 Family
Remote Pair Flashcopy is not supported between a

VMAX3 array running HYPERMAX OS 5977, and a
VMAX array running Enginuity 5876.
HYPERMAX OS
5977.811.784
VMAX3 Family
Limitation lifted
Table 51 Data compression limitations
Limitation
Affected platform
Write Acceleration (WA) and/or FAST Write on Fibre

Channel SRDF links require that software and
hardware compression is disabled.
HYPERMAX OS
5977.497.471
VMAX3 Family
The online addition of an SRDF compression frontend I/O module is supported, with a limitation, if a
copper port in a GigE SRDF 1 Gb/s front-end I/O
module is configured. After a SymmWin script
failure, it is necessary to manually reset the copper
ports in order to activate hardware compression.
HYPERMAX OS
5977.596.583
VMAX3 Family
Limitation lifted
HYPERMAX OS
5977.811.784
Table 52 SRDF features not available
Limitation
Affected platform
Limitation lifted
16 Gb/s front-end I/O modules are not supported for HYPERMAX OS

SRDF functionality
5977.497.471
VMAX3 Family
HYPERMAX OS
5977.811.784
SNMP with GigE SRDF is not supported.
VMAX3 Family
HYPERMAX OS
5977.497.471
47
Table 52 SRDF features not available (continued)
Limitation
Affected platform
IPSec is not supported for SRDF functionality over

GigE.
HYPERMAX OS
5977.497.471
VMAX3 Family
Limitation lifted
Table 53 Open Replicator limitation
Limitation
Affected platform
Limitation lifted
ORS pace is not supported.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
ORS multi-target is not supported.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
ORS push is not supported.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
Interoperability with local replication and SRDF is not

supported.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
ORS I/O may not be distributed evenly across ports.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.811.784
ORS I/O is not distributed evenly across participating

Fibre Channel directors.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.811.784
The symsan command may return incomplete results HYPERMAX OS

5977.497.471
on all flash arrays.
VMAX3 Family and

VMAX All Flash
ORS may not protect against torn pages when doing a HYPERMAX OS
hot pull with donor update.
5977.497.471
VMAX3 Family and

VMAX All Flash
The symrcopy pull from a larger device to a smaller

device with or without the -force_copy option is
not supported in HYPERMAX OS 5977.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
ORS may experience performance degradation on

devices greater than 16 TB.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
ORS with Donor Updates may report a B514.06 error

which may be ignored if the session completes.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
A single discovery of 512 concurrent sessions may

result in a discovery error, separate the sessions into
2 or more files of less than 256 concurrent sessions
per discovery.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
The symsan command may return the incorrect slice

letter, the World Wide Name (WWN) reports correctly.
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.811.784
HYPERMAX OS
5977.811.784
Table 54 Online addition of DX emulation limitation
Limitation
Affected platform
The online addition of DX emulation is not supported

in Solutions Enabler or Unisphere for VMAX.
HYPERMAX OS
5977.596.583
VMAX3 Family and

VMAX All Flash
48
Limitation lifted
Table 54 Online addition of DX emulation limitation
Table 55 FAST.X limitation
Limitation
Affected platform Limitation lifted
Data services are not supported with CloudArray.
HYPERMAX OS
5977.691.684
VMAX3 Family
Table 56 Online device expansion limitation
Limitation
Affected
platform
Online device expansion:
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
Only applies to TDEVs with sufficient SRP capacity.
Does not apply to CKD devices and the following

external devices:
n
iSeries devices
Celerra/NAS devices
ProtectPoint external backup and restore

devices
Provides the ability to increase the device size only.
Is not available if the devices are being replicated

via SRDF, TimeFinder, ProtectPoint or ORS.
Limitation lifted
Table 57 Metadata efficiency limitation
Limitation
Metadata efficiency is available for new installs with

HYPERMAX OS 5977.811.784 and later only.
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Table 58 Mainframe CKD support
Limitation
Affected platform
Access to open systems FBA devices through a

mainframe host adapter is not supported
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Compatible Extended (Extended Remote Copy (XRC)) is

not supported.
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Remote Pair Flashcopy is only available on VMAX3 arrays

running HYPERMAX OS 5977.811.784.
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Fujitsu CKD emulation support is not available.
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Limitation lifted
49
Table 59 Mobility Safe ID with ALUA
Limitation
Affected platform
FcoE is not supported with ALUA.
HYPERMAX OS
5977.811.784
VMAX3 Family and

VMAX All Flash
Limitation lifted
Management software
Table 60 Embedded management limitations
Limitation
Embedded management is available for new installs

with HYPERMAX OS 5977.691.684 and above.
HYPERMAX OS
5977.691.684
VMAX3 Family and

VMAX All Flash
IPv6 is not supported.
HYPERMAX OS
5977.691.684
VMAX3 Family
HYPERMAX OS
5977.811.784
Serviceability
Table 61 Simplified SymmWin limitation
Limitation
Simplified SymmWin is the only interface to run

replacement scripts.
HYPERMAX OS
5977.250.189
VMAX3 Family And

VMAX All Flash
Table 62 Dual Management Module Control Station limitations
Limitation
MMCS failover is triggered manually after EMC

Customer Service has determined that the primary
MMCS is not functioning.
HYPERMAX OS
5977.250.189
VMAX3 Family And

VMAX All Flash
The secondary MMCS can only run maintenance that

affects the primary. If the primary MMCS is not
functioning it needs to be replaced.
HYPERMAX OS
5977.250.189
VMAX3 Family And

VMAX All Flash
The MMCSs location is fixed on engine 1 with the

primary located on side A and the secondary onside B.
HYPERMAX OS
5977.250.189
VMAX3 Family And

VMAX All Flash
Action scripts can only run on the primary MMCS.
HYPERMAX OS
5977.250.189
VMAX3 Family And

VMAX All Flash
A failed procedure can only be recovered on the MMCS

it failed on.
HYPERMAX OS
5977.250.189
VMAX3 Family And

VMAX All Flash
50
ProtectPoint
Table 63 ProtectPoint limitation
Limitation
The maximum number of eDisks per engine is 2,048.
HYPERMAX OS
5977.497.471
VMAX3 Family and

VMAX All Flash
Security
Table 64 Data at Rest Encryption limitation
Limitation
Affected Platform
Existing VMAX3 arrays do not support a non-disruptive

HYPERMAX OS
online upgrade of D@RE, an upgrade license is available 5977.596.583
for existing arrays that wish to re-install with D@RE
enabled.
VMAX3 Family and

VMAX All Flash
External key manager is not supported.
VMAX3 Family and

VMAX All Flash
HYPERMAX OS
5977.596.583
Limitation lifted
Legacy limitations
Table 65 Legacy limitations
Feature name
Limitation
Affected VMAX Platform Limitation lifted
ACLX
The Access Control Logix (ACLX) device has a default

HYPERMAX OS
factory configuration setting of a maximum of one port per 5977.250.189
Fibre Channel director to prevent device discovery
unavailability with some operating systems; this can
cause excessive device discovery completion times
and/or device inaccessibility.
You can change the default setting to make the device
accessible on a different port.
Script support
There is a system limitation of two concurrent upgrade

procedures (Solution Enabler's Configuration Manager
allows customers to run a maximum of two concurrent
upgrade procedures).
HYPERMAX OS
5977.250.189
FA statistics
lptask_time, management_time, and link_port_time are

always reported as zero.
HYPERMAX OS
5977.250.189
Data Services
Emulation
The HYPERMAX OS Data Services emulation I/O statistics

for read miss KBs are always reported as zero.
HYPERMAX OS
5977.250.189
Device allocation
The device-per-pool allocated capacity may revert to zero

for inactive devices.
HYPERMAX OS
5977.250.189
ProtectPoint
51
Table 65 Legacy limitations (continued)
Feature name
Limitation
Microsoft 2012
(Win8) ODX
Support
Due to the increase in track size (from 64K to 128K) in

HYPERMAX OS
VMAX3 Family arrays, Windows 2012 issues ODX extents 5977.497.471
that do not align on these boundaries. As a result, offload
copies are failing with a check condition resulting in the
host being forced to perform a software copy. As a result,
you may experience a longer then expected time for the
copy request to complete.
16 Gb/s Fibre
Channel I/O
module
Ports on the 16 Gb/s Fibre Channel front-end I/O module

may take longer than expected to recover if a link bounce
occurs during active I/O. This issue may occur if the I/O
module is running any of its supported speeds (4, 8, 16
Gb/s) and applies to SRDF and host I/O traffic.
HYPERMAX OS
5977.250.189
SymmWin
SymmWin times out after 5 minutes when the number of

Solutions Enabler configuration change requests are
beyond system processing capabilities.
HYPERMAX OS
5977.596.583
52
Affected VMAX Platform Limitation lifted
HYPERMAX OS
5977.811.784
CHAPTER 9

l
Hardware and firmware support............................................................................ 54
53
Hardware and firmware support

Learn about the hardware and firmware supported in HYPERMAX OS 5977.811.784.
Hardware
For detailed hardware information reference SolVe desktop.
SolVe Desktop
Provides links to documentation, procedures for common tasks, and connectivity

information for 2-site and 3-site SRDF configurations. To download the SolVe
Desktop tool, go to EMC Online Support at https://support.EMC.com and search for
SolVe Desktop. Download the SolVe Desktop and load the VMAX All Flash, VMAX3
Family, VMAX, and DMX procedure generator.
Note
You need to authenticate (authorize) your SolVe Desktop. After it is installed,

familiarize yourself with the information under Help tab.
Firmware
For detailed information about the latest firmware updates reference EMC VMAX3
Family HYPERMAX OS Operating Environment ReadMe for Firmware Packs Release Level 5977
available on https://support.EMC.com.
54
CHAPTER 10

l
Additional resources............................................................................................. 56
55
Additional resources
You can use these resources to find more information about this product, get support and
provide feedback.
Related Documentation
VMAX3 platform
l
EMC VMAX3 Family Product Guide for VMAX 100K, VMAX 200K, VMAX 400K with
HYPERMAX OS
EMC VMAX3 Family Site Planning Guide for VMAX 100K, VMAX 200K, VMAX 400K with
HYPERMAX OS
EMC VMAX Best Practices Guide for AC Power Connections
EMC VMAX Power-down/Power-up Procedure
EMC VMAX Securing Kit Installation Guide
EMC Unpacking Guide for VMAX3 Family and VMAX All Flash arrays
EMC VMAX3 Family Security Configuration Guide or VMAX 100K, VMAX 200K, VMAX
400K with HYPERMAX OS
VMAX All Flash platform

l
EMC VMAX All Flash Product Guide for VMAX 450F, 450FX , 850F, 850FX with
HYPERMAX OS
EMC VMAX All Flash Site Planning Guide for VMAX 450F, 450FX , 850F, 850FX with
HYPERMAX OS
Unisphere
l
EMC Unisphere for VMAX Release Notes
EMC Unisphere for VMAX Installation Guide
EMC Unisphere for VMAX Online Help
EMC Unisphere for VMAX Performance Viewer Online Help
EMC Unisphere for VMAX Performance Viewer Installation Guide
EMC Unisphere for VMAX REST API Concepts and Programmer's Guide
EMC Unisphere for VMAX Database Storage Analyzer Online Help
EMC Unisphere 360 for VMAX Release Notes
EMC Unisphere 360 for VMAX Online Help
EMC Unisphere 360 for VMAX Installation Guide
Solutions Enabler
56
EMC Solutions Enabler, VSS Provider, and SMI-S Provider Release Notes
EMC Solutions Enabler Installation and Configuration Guide
EMC Solutions Enabler CLI Command Reference
EMC Solutions Enabler Array Controls and Management CLI User Guide
EMC Solutions Enabler SRDF Family CLI User Guide
EMC Solutions Enabler TimeFinder Family (Mirror, Clone, Snap, VP Snap) CLI User
Guide
EMC Solutions Enabler SRM CLI User Guide
SRDF
l
EMC SRDF/Cluster Enabler Plug-in Product Guide
EMC SRDF/TimeFinder Manager for IBM i Product Guide
Mainframe Enablers
l
EMC Mainframe Enablers Installation and Customization Guide
EMC Mainframe Enablers Release Notes
EMC Mainframe Enablers Message Guide
EMC Mainframe Enablers ResourcePak Base for z/OS Product Guide
EMC Mainframe Enablers AutoSwap for z/OS Product Guide
EMC Mainframe Enablers Consistency Groups for z/OS Product Guide
EMC Mainframe Enablers SRDF Host Component for z/OS Product Guide
EMC Mainframe Enablers TimeFinder SnapVX Product Guide
EMC Mainframe Enablers TimeFinder/Clone Mainframe Snap Facility Product Guide
EMC Mainframe Enablers TimeFinder/Mirror for z/OS Product Guide
EMC Mainframe Enablers TimeFinder Utility for z/OS Product Guide
GDDR
l
EMC GDDR for SRDF/S with ConGroup Product Guide
EMC GDDR for SRDF/S with AutoSwap Product Guide
EMC GDDR for SRDF/Star Product Guide
EMC GDDR for SRDF/Star with AutoSwap Product Guide
EMC GDDR for SRDF/SQAR with AutoSwap Product Guide
EMC GDDR for SRDF/A Product Guide
EMC GDDR Message Guide
EMC GDDR Release Notes
z/OS Migrator
l
EMC z/OS Migrator Product Guide
EMC z/OS Migrator Message Guide
EMC z/OS Migrator Release Notes
z/TPF
l
EMC ResourcePak for z/TPF Product Guide
EMC SRDF Controls for z/TPF Product Guide
EMC TimeFinder Controls for z/TPF Product Guide
EMC z/TPF Suite Release Notes
Embedded NAS (eNAS)

l
EMC VMAX Embedded NAS Release Notes
EMC VMAX Embedded NAS Quick Start Guide
EMC VMAX Embedded NAS File Auto Recovery with SRDF/S
57
ProtectPoint
l
EMC ProtectPoint Implementation Guide
EMC ProtectPoint Solutions Guide
EMC ProtectPoint File System Agent Command Reference
EMC ProtectPoint Release Notes
EMC VMAX Family Viewer
Illustrates system hardware, incrementally scalable system configurations, and

available host connectivity offered for VMAX arrays.
E-Lab Interoperability Navigator (ELN)
Provides a web-based interoperability and solution search portal. You can find the
ELN at https://elabnavigator.EMC.com.
SolVe Desktop
Provides links to documentation, procedures for common tasks, and connectivity

information for 2-site and 3-site SRDF configurations. To download the SolVe
Desktop tool, go to EMC Online Support at https://support.EMC.com and search for
SolVe Desktop. Download the SolVe Desktop and load the VMAX All Flash, VMAX3
Family, VMAX, and DMX procedure generator.
Note
You need to authenticate (authorize) your SolVe Desktop. After it is installed,

familiarize yourself with the information under Help tab.
Where to find product documentation
l
https://emc.com/
https://support.emc.com/
https://community.emc.com/community/products/vmax
Your comments
Your suggestions will help us continue to improve the accuracy, organization, and overall
quality of our content. Send your opinions of this document to:
VMAXContentFeedback@emc.com
Where to find the support matrix
For the latest support information, consult the EMC Support Matrix. It is available at
https://elabnavigator.emc.com.
Technical support
Go to EMC Online Support and click Service Center. You will see several options for
contacting EMC Technical Support. Note that to open a service request, you must have a
valid support agreement. Contact your EMC sales representative for details about
obtaining a valid support agreement or with questions about your account.
Additional support options
l
58
Support by Product EMC offers consolidated, product-specific information on the

Web at: https://support.EMC.com/products
The Support by Product web pages offer quick links to Documentation, White Papers,
Advisories (such as frequently used Knowledgebase articles), and Downloads, as well
as more dynamic content, such as presentations, discussion, relevant Customer
Support Forum entries, and a link to EMC Live Chat.
EMC Live Chat Open a Chat or instant message session with an EMC Support
Engineer.
eLicensing support
To activate your entitlements and obtain your VMAX3 Family, VMAX All Flash, or VMAX
10K, 20K, 40K Family license files, visit the Service Center at https://support.EMC.com,
as directed on your License Authorization Code (LAC) letter emailed to you.
For help with missing or incorrect entitlements after activation (that is, expected
functionality remains unavailable because it is not licensed), contact your EMC Account
Representative or Authorized Reseller.
For help with any errors applying license files through Solutions Enabler, contact the EMC
Customer Support Center.
If you are missing an LAC letter, or require further instructions on activating your licenses
through Online Support, contact EMC's worldwide Licensing team at licensing@emc.com
or call:
l
North America, Latin America, APJK, Australia, New Zealand: SVC4EMC

(800-782-4362) and follow the voice prompts.
EMEA: +353 (0) 21 4879862 and follow the voice prompts.
This document was accurate at publication time. New version of this document might be
released on EMC Online Support https://support.EMC.com. Check to ensure that you are
using the latest version of this document.
59
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HYPERMAX OS 5977.811.

VMAX All Flash Product Description

VMAX All Flash New and Changed Features

VMAX3 Product Description

VMAX3 New and Changed Features

Support deprecation .....................................................................................30

Known Issues and Limitations

Known issues ............................................................................................... 44

Hardware and Firmware

Hardware and firmware support.................................................................... 54

SRDF features not available........................................................................................... 47

This section includes the following topic:

First release of EMC HYPERMAX OS

Second release of EMC HYPERMAX OS

This section includes the following topic:

VMAX All Flash Product Description

VMAX All Flash Product Description

This section includes the following topics:

VMAX All Flash New and Changed Features

VMAX All Flash New and Changed Features

Platform and infrastructure on page 12

HYPERMAX OS data services on page 13

Management software on page 13

Embedded NAS on page 14

Platform and infrastructure

1 x engine, 2 x DAEs, and 1 capacity pack

Each engine can be configured with 1 TB or 2 TB cache

All engines must have the same cache types

Capacity is increased by adding 13 TB Flash Capacity Packs.

450F and 450FX systems can be configured with 1 to 4 vBricks

850F and 850FX systems can be configured with 1 to 8 vBricks

Table 3 Flash upgrade pack details

VMAX All Flash New and Changed Features

HYPERMAX OS data services

VMAX All Flash supports the following data services:

Virtual Volumes (VVols)

Symmetrix Remote Data Facility (SRDF)

HYPERMAX OS 5977.811.784 currently supports mainframe, open systems and IBM i.

Table 6 Unisphere 360 for VMAX

HYPERMAX OS data services

VMAX All Flash New and Changed Features

Virtual provisioning which includes:

Data devices (TDAT)

Virtual provisioning pool

Disk group (RAID 5, RAID 6)

Embedded NAS (eNAS)

SRDF (hardware aspects are pre-configured)

ProtectPoint (hardware aspects are pre-configured)

Mainframe (FICON host attachment and CKD device support)

This section includes the following topic:

VMAX3 Product Description

VMAX3 Product Description

16 Gb/s FICON (16/8/4 Gb)

T10-DIF protection for CKD data in cache and on disk

64k CKD devices

For information on HYPERMAX OS releases 5977.498.472, 5977.596.583, and

This section includes the following topics:

VMAX3 New and Changed Features

VMAX3 New and Changed Features

Platform and infrastructure on page 18

HYPERMAX OS data services on page 19

Management software on page 22

Platform and infrastructure

HYPERMAX OS 5977.811.784 supports: