HARASSED

Consumer Complaint Centere

Complaint Centre

Harassed.in

Consumer

Information Centre

Knowledge Centre

Connect to Consumers

Brands
Improve Quality

Research Support

Legal Professionals

Improving Legal
Knowledge
Professional Recognition

Consumer

Complaint Centre
Information
Centre
Knowledge Centre

Complaint Centre: Convenient and consumer friendly online Complaint Centre.

Information Centre: Availability of most frequent information.

Customer Care Number

Timing of customer Care
Refund Policy
Return Policy
Product policy
Office locations
Claim Policy

Knowledge Centre: Innovative and real time ability to access information.

Similar Complaints
Experience OF Complainants
Resolution
Question And Answer
Judgements

Brands

Connect to
Consumers
Improve Quality

Connect to Consumers: Brands are trying to connect via social platform to retain consumers or engaged
in satisfaction level. There are various reasons known where consumers complaints on third party
platform to get the problem resolved.

Improve Quality: Brands accept and oblige to respond if the platform is very active and give them
information to improvise their product delivery system and consumer reach programme.

User opinion about the product/service.

Great Marketing Tool.
Product Delivery.
Help in brands to improve: Gives feedback, problem and behaviour of employees

Legal Professional

Research Support
Improving Legal
Knowledge

Professional
Recognition

Research Support: Research is based on topics and outcome of the event happened in the past.
Research is applied in advance before initiating or advancing towards Drafting of petition.
Judgements -----Supreme Court, High Court, Tribunals.
Bare Acts.
Drafts And New Adaptive style presentation.

Improving Legal Knowledge: Answering Questions in forum helps to earn confidence and enhance
ability to understand and adapt to available laws.
Drafting.
Arguments
Pleading

Professional Recognition: Advocates are barred from solicitation and advertising, yet this platform
offers them to be recognised as professional with vast legal knowledge usually acquired from years of
Practice.
Sharing Experience with Fellow advocates
Helping them to develop understanding.
Social Cause to help needy consumers.

Why Consumer Should Visit Harassed.in

Similar
Complaints

Experience Of
Complainants

Resolution

Question And
Answer

Judgements

Real Time
Support

Similar Complaints: Harassed consumer can access Real Time Data base of ours to correlate his
own problem or complaint against Brand. This helps as indexing product wise or brand wise
frequent complaints, which helps consumers to take their Buying decision and company to answer
the solutions.

Experience OF Complainants: Influencing Buying decision and give more rational or practical
approach rather than Emotional or impulsive buying behaviour.

Resolution: Brands are getting conscious about their consumers and their complaints, we platform
complaints where brand try to resolve. Our Platform offers resolution centre

Question And Answer: Consumers desire to fight for their right is growing, we completely support
their desire by answering best possible solution with the help of growing Lawyers and other legal
professional.

Judgements: Educating and supporting consumers remains Principal of this platform, By helping
them to search from our exclusive database of judgements with the most easiest/common tags
which is exclusive and innovative on its own.

Support: Real Time Online chatting and availability to connect through almost all mediums, like
Email, Phone Call, Sms , Whatsapp etc

Back Ground

The great masses of the people will more easily fall victim,
to a big lie than to a small one
Adolf Hitler.
Consumer victim of Big Brands.

Victims Analogy.
Geographic: Buying habit of consumer in metro cities varies from others.
Demographic: Young people purchase things for different reasons than older people.
Psychographic: Wrong information causing perception and hence motive varies.
Behavioral: Impulsive Buying, Creating a sufficient Doubt.
Social Factor: Opinion leaders, Misleading Advert, Creating Perception - association creating value.
MOST OF THE VICTIMS WOULD BE YOUNG PEOPLE AND IMPULSIVE BUYING BEHAVIOR
SOME BRANDS AVOID SHARING IMPORTANT INFORMATION WHILE SELLING PRODUCTS OR
SERVICES. WHERE * DOESNT EXPLAIN AND CONSUMER BUYS WITHOUT KNOWING AND
BECOMES A VICTIM.

Customer service:

The customer must get the sense that all of their needs are being met, regardless how
small or inconsequential it may seem.

After Dedicated Research we found an opportunity and

obligation to help victims.
Introduction

Harassed.in is a steroid on Social Platform to place the worst experience or claims raised by the
consumers against malpractice of the brands; who dont care about the consumers.

Harassed.in is an online consumer complaints platform.

Harassed.in is a platform for consumer complaints to the defaulting brands most effectively.

Harassed.in has a solid background team with more than 100 years of experience in litigation at various
forums.

The business provides a wide variety of solutions, including:

Forum.
Complaints Resolution.
Question & Answer.
Real Time Support.
Judgment Search.

Harassed.in also acts as a search engine for finding judgment.

Harassed.in will be dedicated to providing consistently high client satisfaction by rendering:

Excellent service.
Agreeable atmosphere at a competitive price.
The work environment will be one of the respects for its clients and its community.

An online consumer complaints portal has become a business phenomenon in the last five years.

Users would be able to leave a review about companies.

Effective Consumer Complaint Resolution Forum has a high impact on market that will drive a
tremendous amount of traffic to the Business website.

1. Services

COMPLAINTS/ DISPUTES WE MANAGE:

Excess Payment/ Wrong Payment

Counterfeit/ Fake/ Duplicate Products
Price Unfairly Charged
Unacceptable Quality
Defective/ Faulty Products
Wrong Products
Delay in Delivery
Non-Delivery
Incomplete Delivery
Deficiency in Services
Poor Services
Warranty Issues
Credit Dispute
Misleading and False Representation
Unsatisfactory Services
Unsatisfactory Performance

RESOLUTION WE OFFER AGAINST COMPLAINTS:

Compensation
Replacements
Repair
Exchange
Refund
Change
Return

2. Mission

Bridging gap between brands and dis-satisfied consumers.

Harassed.in thrives to become the India's largest, most credible and effective customer platform to
help clients and brands resolving complaints.

To be recognized as most trusted brand for consumer complaints.

To expand the operations nationwide.

Dedicated to customer service Harassed.in will give its patrons the kind of service that is respectful and
prompt.

Employees of Harassed.in to be treated in a professional manner with a rewarding work environment

and fair compensation.

Each customer to feel as though he or she has gotten fifth star treatment at a bargain price.

To develop strong relationships with key customers.

To exist to attract and maintain clientele.

Services to exceed the expectations of the clients.

To deliver the type of judgment search engine services that the users demand and from which they can
only get benefits.

To become the recognized leader in the target market

To become the competition of the larger and more costly service in the area.

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