INTERVENTION - TT CHRONIC UNEASE

6 May 2015
What is Intervention?
Conversation related to unsafe acts

Agreement on immediate action

Open questions and active listening

Focus on behaviours, not individuals

Learning opportunity

To help create a proactive and safe

What could go wrong and for whom?

working environment

Learning to
Intervene

Good Intervention

Be Attentive

Make a Connection

Bad Intervention
Seek to Understand

Urgent Intervention is
Rarely Necessary

Be Specific... who, what,

when, where

ah ha
I understand!

Declare

Explore Options
Same
Page

You and I are responsible

to intervene with each other.

their
say

Focus on the
Issue/ Behaviour

Commitment
To

Failure to intervene is like

an unsafe act.

follow up
Say
Thank you

actions

What Prevent us from speaking up??

Thankyou!
Courage to
intervene

I Should
Speak up

....But
I wont

Character
to accept

Choice
Speak up! Speak up!

Speak up!

Saw Heard
Explain

2:1

Safety
is # 1

Speak up in
Z name
Safety of

Feedback and your stories

Copyright of Royal Dutch Shell plc,2014

RESTRICTED

Sponsor:
Vianney Koelman (PTI/CT), Kaushik Basak (PTD/TCP), Abhishek Srivastava (PTE/PREQ)