RECRUITMENT

E-GUIDE
HUMAN RESOURCES

RECRUITMENT E-GUIDE
There are the three parts
to the recruitment process.

03

PREPERATION

13

INTERVIEW

25

POST INTERVIEW

RECRUITMENT E-GUIDE - HUMAN RESOURCES

PRE-INTERVIEW
The key to a successful recruitment is being prepared.
You have a responsibility to your business, your team,
yourself, and the applicant to be prepared in order
to make well informed choices. There are a few
critical areas to prepare for and a few
philosophical considerations to discuss.

RECRUITMENT E-GUIDE - HUMAN RESOURCES

BUILDING A JOB DESCRIPTION

1. KNOW THE PROCESS.

2. KNOW WHAT YOU WANT.

A. What position are you filling?
B. Evaluate your current team. Do you already have someone who
would fit this role better?
C. What does this position require in terms of personality and skills set

3. BUILD YOUR TOOLS

A. Job description. Prepare a detailed job description like the ones
you can download on our site
B. Application: Are you asking what you really want to know? Is it an
effective tool?

JOB DESCRIPTION CONTENTS

1. JOB TITLE/POSITION
2. EFFECTIVE DATE OR REVISION DATE
3. NAME AND TITLE OF DIRECT SUPERVISOR
4. JOB SUMMARY

Salary/benefits Structure
Position Requirements
Licensure/certification Requirements
Educational Requirements
Specific Duties and Responsibilities
Personality Trait Requirements

RECRUITMENT E-GUIDE - HUMAN RESOURCES

PREPERATION

The recruitment process can be long and sometimes difficult. It

may take a few rounds of applications and interviewing to find the
right candidate for this position. The process involves reflection and
planning, lots of preparation, and follow-up.

BUILDING A JOB DESCRIPTION - CONT.

A. Look in the right place

B. Once you define the skill set you are looking for and the
personality brainstorm where people with the skills might currently
work
C. Post on the appropriate job boards
D. Ask other professionals in your area
E. Placement agencies
F. Help wanted ads in trade journals
G. Ask Pharm/optical/lab reps

5. PRE-SCREEN APPLICATIONS/APPLICANTS.
A. Screen initially over the telephone
B. Meet with your staff first

6. PREPARE FOR THE INTERVIEW

A. Be a good interviewer
i. Complete background checks
ii. Read resumes and applications
iii. Have a written agenda
iv. Prepare a list of questions
i. What is important to them?
ii. Do you know what 5-10 questions you want to ask?
iii. Prepare for their questions.
iv. Be prepared to sell the position and the business

to the candidate.

APPLICATION CONTENT

Basic Personal Information

Type of employment they are seeking
Information about current employment
Education and Skills
Employment history
References

RECRUITMENT E-GUIDE - HUMAN RESOURCES

PREPERATION

4. KNOW WHERE TO LOOK.

THE INTERVIEW
The interview is an important part of the process.
We would encourage the interview process to be a
multiple interview process though. A single interview is
rarely sufficient to provide an accurate representation of
the candidate. Phone interviews or multiple step in-person
interviews are suggested. Though this does take a little
more time hiring in haste can create many other problems.
Good candidates will like the thoroughness while mediocre
candidates will not and may drop out even before you get
any further in the process

RECRUITMENT E-GUIDE - HUMAN RESOURCE

THE INTERVIEW

Review job description

Review potential working hours
Review dress code
Provide summary of benefits
Discuss any background check issue
Ask pertinent questions. (See the 10 important questions
below) Please note this list is by no means all-inclusive.
Ask the candidate if they have questions
Summarize action items that you will follow up on
Make sure to leave contact information
Thank the interviewee for their time

TOP 10 QUESTIONS
i.
ii.

iii.
iv.

v.

What are your career goals

What strengths did you bring to your last
job that made you effective
Which of your job skills need improvement
Which of your job skills need improvement
(and how would you accomplish this)
What do you consider the most important idea
that you contributed to your last job

vi. What was your greatest accomplishment in your last job

vii. What would you do if.(role playing)
viii. What do you think distinguishes you from other

candidates for this job

ix.

What salary, benefits, working days and hours

are you anticipating?

x.

Do they have any questions regarding the selection

procedure or the job itself?

RECRUITMENT E-GUIDE - HUMAN RESOURCES

THE INTERVIEW

Here is a sample agenda for an interview

POST INTERVIEW
CHECKLIST
HERE ARE SOME QUICK STEPS
TO CONSIDER AFTER THE INTERVIEW:

RECRUITMENT E-GUIDE - HUMAN RESOURCES

POST-INTERVIEW CHECKLIST
1. Within 24 hours, read your notes and fill in any important details that
were said but not written down. Type up your notes so that they can
be shared with the team and archived

3. Within 2-3 days, send a follow-up message to thank the interviewee

again and confirm that you have their correct contact information.
This is also a great time to ask any important follow-up questions

POST-INTERVIEW QUESTIONS
1. How did the candidate present themselves?
2. Were they well dresses and properly groomed
3. Were they on time?
4. Did they exhibit enthusiasm for the interview
5. Did they appear self-confident and make
good eye contact
6. Did they bring any reference material that
was requested?
7. Did they ask pertinent questions about the position
and the practice?
8. Did they follow-up with an e-mail, thank you note
9. Did they support claims about themselves
with evidence
10. Were they prepared?
11. Did they research the company?
12. How did they handle the stress of the interview?
13. Did their answers match their application form or
were there inconsistencies?
14. What was your overall impression of the candidate?

For greater information please check out our comprehensive

recruitment guide that is complete with

Sample Job descriptions

Sample Application

Employment Ad examples

RECRUITMENT E-GUIDE - HUMAN RESOURCES

Interview Agenda/ Checklist

Sample follow-up letters

POST INTERVIEW

2. Formulate any important follow-up questions