MobilePASS Windows Desktop

CUSTOMER RELEASE NOTES

Version:

8.4.2

Build:

80

Document:

007-012518-001, Revision F

Issue Date:

22 September 2014

Contents
Product Description .................................................................................................................................................................... 2
Release Description.................................................................................................................................................................... 2
New Features ............................................................................................................................................................................. 2
Advisory Notes............................................................................................................................................................................ 2
Authentication Servers ......................................................................................................................................................... 2
Auto/Manual Enrollment Settings ......................................................................................................................................... 2
MSI Installation............................................................................................................................................................... 2
exe Installation ............................................................................................................................................................... 3
Registry Key Setting ....................................................................................................................................................... 3
LAN Settings ........................................................................................................................................................................ 3
Windows 8 and 8.1 Support ................................................................................................................................................. 3
Server Side PIN Policy......................................................................................................................................................... 3
Resolved and Known Issues....................................................................................................................................................... 4
Resolved Issues................................................................................................................................................................... 4
Compatibility and Upgrade Information....................................................................................................................................... 4
Compatibility ........................................................................................................................................................................ 4
Operating Systems ......................................................................................................................................................... 4
Supported Token Management Platforms ...................................................................................................................... 4
Upgrading MobilePASS ....................................................................................................................................................... 4
Upgrading SafeWord Premier Access to Enable MobilePASS 8.4 Support ......................................................................... 5
Product Documentation .............................................................................................................................................................. 5
Support Contacts ........................................................................................................................................................................ 6

Customer Release Notes: MobilePASS 8.4.2 Windows Desktop, Build 80

Document PN: 007-012518-001, Rev, F, Copyright 2014 SafeNet, Inc., All rights reserved.

Page 1 of 6

Product Description
SafeNets MobilePASS for Windows Desktop is a one-time password (OTP) software authentication solution that
combines the security of proven two-factor strong authentication with the convenience and simplicity of OTPs
generated on a PC.

Release Description
MobilePASS 8.4 Windows Desktop includes new features and bug fixes.

New Features
MobilePASS 8.4 for Windows Desktop includes the following new features:

A new Copy button enables users to copy the OTP Passcode to the clipboard.

Manual enrollment can now be enabled or disabled during installation (see Advisory Notes below).

In addition to the previously supported launch of MobilePASS from a local or USB drive, MobilePASS can now
also be launched from a network drive.

Supports entering special characters in Token PIN and Token name. When setting the Token PIN, or Token
name, you can now use characters such as @, #, $, etc.

Advisory Notes
Authentication Servers
Existing MobilePASS installations (clients) of MobilePASS will continue to work with the current versions of
SafeNets authentication platforms. After updating to the MobilePASS version detailed in this document, new clients
will continue to work with existing versions of the authentication platforms, and comply with new authentication
server features as they become available.

Auto/Manual Enrollment Settings

If manual enrollment is disabled during installation, end users will be able to use only automatic enrollment. If
automatic enrollment is selected, after creating the token, the Auto Enrollment screen opens.

MSI Installation

The installation procedure now includes a check box labeled Enabled Manual Enrollment. To activate only
auto enrollment, clear the check box. The setting can also be changed by running the Repair setup.

For silent command line installation without manual enrollment, run the following command:
>"SafeNet MobilePASS.msi" /qna CHECK_BOX_SAS=""
This can also be run from a network drive.

Customer Release Notes: MobilePASS 8.4.2 Windows Desktop, Build 80

Document PN: 007-012518-001, Rev. F, Copyright 2014 SafeNet, Inc., All rights reserved.

Page 2 of 6

exe Installation
To activate only auto enrollment, in the shortcut, add mobilepass;auto to the end of the target path as follows:
1. Right-click on the shortcut and select Properties.
2. In the Target field, add mobilepass:auto after mobilepass.exe.

Registry Key Setting

Auto Enrollment only can be activated or de-activated by creating a Registry key, as follows:
32-bit
HKEY_LOCAL_MACHINE\SOFTWARE\SafeNet\Authentication\MobilePASS
64-bit
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SafeNet\Authentication\MobilePASS

AutoEnrollmentOnly=1 else AutoEnrollmentOnly=0

The .exe command line installation does not set the Registry, as it is targeted for USB mode and overrides any
Registry setting.

LAN Settings
When configuring LAN settings in a browser, the following functionalities are supported:

Automatic detection of settings

Usage of an automatic configuration script (remote URL address, https, or http only). Use of a local file is not
supported.

Use of a proxy server. If the proxy server is not available, automatic detection of settings will be used instead.

Windows 8 and 8.1 Support

Windows MobilePASS support on Windows 8 and Windows 8.1 is limited to non-RT platforms.

Before attempting to change the token name of a token on a USB 3.0 device in a Windows 8 environment,
ensure that the user has Full control permissions to write to the device.

Server Side PIN Policy

On previous versions of MobilePASS, special characters were accepted as part of the server side PIN. This behavior has been
fixed to comply with server side PIN policies supported by MobilePASS.
The table below shows the new PIN policy behavior:
Server Side Definition

MobilePASS
Server Side PIN Policy

Server Side PIN 8.3.8

Server Side PIN 8.4

Numeric

Numeric

Accept: abc123, 1111, abcdd,

Pass12

Accept: abc123, 1111, abcdd,

Pass12

Alphanumeric

Alphanumeric

Accept: Pa12!@ , Pass12

Accept: 12aA or 12Aa

Strong alphanumeric

Alphanumeric

Accept: Pa12!@ , Pass12

Accept: 12aA or 12Aa

Complex alphanumeric

Alphanumeric

Accept: Pa12!@ , Pass12

Accept: 12aA or 12Aa

Customer Release Notes: MobilePASS 8.4.2 Windows Desktop, Build 80

Document PN: 007-012518-001, Rev. F, Copyright 2014 SafeNet, Inc., All rights reserved.

Page 3 of 6

Resolved and Known Issues

Resolved Issues
Issue

Synopsis

MPGA-1020

When installing MobilePASS .msi file on a windows (64-bit) operating system,

after SAC was installed, the application shortcut was invalid.

Compatibility and Upgrade Information

Compatibility
Operating Systems
MobilePASS 8.4.2 for Windows Desktop supports the following operating systems (32-bit and 64-bit):

Windows 7

Windows 8

Windows 8.1
NOTE: Mobile PASS 8.4.x does not support Windows XP. If you inadvertently
attempted to upgrade MobilePASS 8.3.8 installed on XP to MobilePASS 8.4.x it
will not work. To revert to MobilePASS 8.3.8, first backup the tokens,then uninstall
MobilePASS 8.4.x and re-install MobilePASS 8.3.8. MobilePASS should work as
expected.
To back up your tokens, before uninstalling MobilePASS 8.4.x, make a copy of the
MobilePASS folder under:
C:\Documents and Settings\[Current User]\application data\SafeNet\
Following re-installation of MobilePASS 8.3.8, restore this folder.

Supported Token Management Platforms

SafeWord Premier Access (SPA), 3.2.1.06 and later

SafeNet Authentication Manager Express (SAMx), 8.1 and later

SafeNet Authentication Manager, 8.0 and later

SafeNet Authentication Service PCE/SPE 3.3.2 and later

SafeNet Authentication Service Cloud

Upgrading MobilePASS

Upgrade of already activated tokens to MobilePASS 8.4 is supported from MobilePASS 8.2 and above.

If users uninstall MobilePASS, or switch back to a previous MobilePASS version (8.1, 8.2, 8.2.1, 8.3.2), the
tokens that were imported previously cannot be retrieved; they must be reactivated.

Customer Release Notes: MobilePASS 8.4.2 Windows Desktop, Build 80

Document PN: 007-012518-001, Rev. F, Copyright 2014 SafeNet, Inc., All rights reserved.

Page 4 of 6

NOTE: When upgrading from 8.2 to 8.4, any tokens that have not been activated
will be lost.

Upgrading SafeWord Premier Access to Enable MobilePASS 8.4 Support

To enable auto-enrollment of MobilePASS 8.4 with SafeWord Premier Access (SPA), system administrators will be
required to apply an update to a schema file in the SPA installation. The update must be performed manually by
editing text in the schema file. Customers who do not apply the update will not be able to offer auto-enrollment for
their users with MobilePASS 8.4.
To update SPA, perform the following steps:
1. Locate the schema file in the MobilePASS Portal directory:
.../<MobilePASS-Portal-dir>/webapps/portal/WEB-INF/schema/dskpp.xsd
2. Change the following tag in the dskpp.xsd schema file for the processContents attribute:
<xs:complexType name="DeviceIdentifierDataType">
<xs:choice>
<xs:element name="DeviceId" type="pskc:DeviceInfoType" />
<xs:any namespace="##other" processContents="strict" />
</xs:choice>
</xs:complexType>

Change to:
<xs:complexType name="DeviceIdentifierDataType">
<xs:choice>
<xs:element name="DeviceId" type="pskc:DeviceInfoType" />
<xs:any namespace="##other" processContents="skip" />
</xs:choice>
</xs:complexType>
NOTE: The processContents attribute has changed from "strict to "skip".

3. Restart the MobilePASS Portal and perform enrollment.

Product Documentation
The Welcome Guide for MobilePASS document is associated with this release.
We have attempted to make these documents complete, accurate, and useful, but we cannot guarantee them to be
perfect. When we discover errors or omissions, or they are brought to our attention, we endeavor to correct them in
succeeding releases of the product.

Customer Release Notes: MobilePASS 8.4.2 Windows Desktop, Build 80

Document PN: 007-012518-001, Rev. F, Copyright 2014 SafeNet, Inc., All rights reserved.

Page 5 of 6

Support Contacts
If you encounter a problem while installing, registering, or operating this product, please make sure that you have
read the documentation. If you cannot resolve the issue, contact your supplier or SafeNet Customer Support.
SafeNet Customer Support operates 24 hours a day, 7 days a week. Your level of access to this service is
governed by the support plan arrangements made between SafeNet and your organization. Please consult this
support plan for further information about your entitlements, including the hours when telephone support is
available to you.
Contact Method

Contact Information

Address

SafeNet, Inc.
4690 Millennium Drive
Belcamp, Maryland 21017, USA

Phone

Technical Support
Customer Portal

US

1-800-545-6608

International

1-410-931-7520

https://serviceportal.safenet-inc.com
Existing customers with a Technical Support Customer Portal account can log in to
manage incidents, get the latest software upgrades, and access the SafeNet Knowledge
Base.

Customer Release Notes: MobilePASS 8.4.2 Windows Desktop, Build 80

Document PN: 007-012518-001, Rev. F, Copyright 2014 SafeNet, Inc., All rights reserved.

Page 6 of 6