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Key Partners
Key activities are the most important things that a company must do to make its
business model work. They are the most important actions to operate successful.
During this event, the key activities we used are network, promotions and game.
Network
We
are using network such as Facebook as a platform to promote our foods. Through Facebook, we can
easily spread the information about our products and promote them in an effective way instead of shouting
at our booth.
Promotions
We
come out some ideas to promote our products and to attract more customers. We promote package
which are more affordable for our customers. Package which included foods and drinks successfully attract
many customers towards our booth.
Game
After
the peak hours, around 3pm we started to introduce a game to attract customers. We introduce a
game for our customer and luckily this game is welcome by our customers.
Key Activities
Key Recourses
Key of
Resources
Human
Physical
Financial
Benefits
Wants
Refresh
customers mind
after "tortured"
by the hot sun
and lecture
class.
Regenerate
energy
Delicious
snacks and
drinks
Fun time
Needs
Substitutes
Got other stalls
selling snacks
Custom
er
Refreshing
drinks (hot
weather)
Snacks after
tiring lecture
and long way
of walking
Produ
ct
Experience
Organized mini
game program.
Prepared snacks
in another
university
program.
Fears
unaffordable
the price
Keep fitting
Value Propositions
Features
Cheerfull
enviroment with
exciting mini
game.
Frost chill soft
drink that chase
the heat away.
Customer Relationship
Reasonable Price
Nice Outlook
Variety Of Choices
Promotion
Publicity
Customer Relationships
Communication, distribution, and sales Channels comprise a companys interface with customers.
Channels are customer touch points that play an important role in the customer experience. Channels
serve several functions, including:
Awareness - Raising awareness among customers about a companys products and services
Evaluation - Helping customers evaluate a companys Value Proposition
Purchase - Allowing customers to purchase specific products and services
Delivery- Delivering a Value Proposition to customers
After sales - Providing post-purchase customer support
Own Channels
Owned
Channels can be direct, such as an in-house sales force or a Web site, or they can be indirect, such as retail stores owned or
operated by the organization.
Partner Channels
Partner
Channels are indirect and span a whole range of options, such as wholesale distribution, retail, or partner-owned Web sites.
Partner Channels lead to lower margins, but they allow an organization to expand its reach and benefit
from partner strengths. Owned Channels and particularly direct ones have higher margins, but can be
costly to put in place and to operate. The trick is to find the right balance between the different types of
Channels, to integrate them in a way to create a great customer experience, and to maximize revenues.
Channels
Customers Segments
Customers Segments
250
200
150
population
market
100
50
0
10am
12pm
2pm
Customers Segments
4pm
6pm
8pm
Customers Segments
Marketing Cost,
Distribution Cost,
Production Cost
Custom Research
Service
Cost Structure
Resear
ch
Cost*
My
Compan
y Cost*
Market entry
analysis
Forecasting and
planning
Subscription
Research Service
To know for what the customer willing to pay for, we need consider what we are offering
compare to the market , consider what do the customer care about ? There is no easy
way to arrive to the conclusion that a certain customers care about the certain without
getting involved and showing them that you care that you are willing to redesign what
you offer just for them .
As we offered two kinds of food that was not around in another booths which are fish ball
and herbal eggs . Think about your own choices. We all have things for which we will
pay a premium and others for which we seek the lowest price. Often we use this
reference for what we consider to be a reasonable expectation for our customers. If
you're considering premium pricing, think about another categories as well :
Quality
Availability
Another Services
It is not dude that you will find the same product in another places with the same price,
but you need to travel for it. So it means , it came to you rather then you go .
Revenue Streams