HCDE322

16May2016

TeamSummaryandTimeline
ByPoojaGhelani,MonicaLee,KevinAult,YujinCho,andSungDukKang

WorkingPlanOutline(highlevelprojectplan)
1. Purpose/objective
SmartChit is a paperless, electronic proofofpurchase platform designed to reduce the
paperusageinvolvedincompletingtransactions,specificallyforreceiptsandvouchers.
2. Background/summaryofproblemwhywereworkingonthisproject
chit(CHit/)
noun
1.ashortofficialnote,memorandum,orvoucher,typicallyrecordingasumowed.

The paper receipts stuffed in our pockets and littering the streets are wasteful,
impractical, and outdated. Oftentimes, people dont even want their receipts and may
dispose of them carelessly, casually tossing them into the wind or into the garbage
rather than arecyclingbin.Ofcourse,thesereceiptsarenotasuselessasweoftentake
them to be: for those of us who doendupwantingproofofpurchase,suchasforresale
or returning merchandise, paper receipts are prone to misplaced or accidentally thrown
out. Our team proposes SmartChit as a solution to solve these environmental and
practical issues in the field of proofofpurchase. SmartChit not only provides safe,
convenient access to purchase history, but also offers an ecofriendly alternative to
receiptsandvouchersinmodernsociety.

HCDE322
16May2016
3. ProposedSolution:SmartChitApp
a. SmartChit is an integrated SaaS platform and mobile app that allows users to
storeandtrackalltheirpurchasingtransactionsinoneplace.
b. Howitworks:
i.

Cashierscansallitemsforpurchase.

ii. Cashier asks customer if they want their receipt printed or sent via
SmartChit.
iii. Ifthe customerrequestsSmartChit,thenheorshecanthenopenourapp
that displays an accountspecific barcode. The cashier then scans this
barcodewithaSmartChitenabledscanner.
iv. The SmartChit system sends an itemized receipt ofpurchaseinformation
to the users account that heorshemayviewatanytime,eitheronlineor
ontheirSmartChitapp.

4. Identificationofresources:
a. Our team consists of 6 students in the HCDE major, so we all have some
experiencewithtechanddesign.
5. Constraints

a. Wehadatimeconstraintofoneweektocreateaproposalforthisproject.
i.

Limited number of available meeting times due to group members

scheduleconflicts.

b. We do not have a budget, nor the manpower, such as skilled developers and
designers,necessarytodevelopsuchaproject.
c. Wehavenoresearchorstatisticaldataonproblem.
6. Strategy/schedule

a. Definetheproblem
b. Brainstormpossiblesolutionsandnarrowthesedowntothebestidea
c. Figureoutpossibleconstraintsforyourprojectintherealworld
d. Definetherolesfortheproject
e. Createthevideofortheproject

CommunicationPlanOutline

HCDE322
16May2016

WeinitiallyusedFacebookasacommunicationplatformtoplanmeetingsandask
generalquestions.Thiswasthemostconvenientoption,asallteammembershave
Facebookaccountsthattheycheckatleastsomewhatfrequently.

Asweagreeduponattheinitialteammeeting,thegroupmetinOdegaardat4PMon
Wednesday.WeusedSkypevideocallingtocommunicatewithmemberswhowerent
abletoattend.

Tocompileourwork,weusedGoogleDocs.Thisprovideduswithasimple,shared
platformtodocumentideas,teamroles,and

DecisionTimeline

Problemstatementdecideduponwasthattoomanypaperreceiptsarebeingused

Proposal1:CompostablePaper

Proposal2:Linkinganapptoallreceiptsofacertaincustomer

Proposal3:electronicsolution

Linkcardpurchasestoemailinsteadofprintingoutpaperreceipts

Possibleissuestoacknowledge:

Securitywearelinkingcreditcardnumberstoemailaccounts.

Whataboutwhenpeoplesemailschange?

SayIwanttoknowsomeonespurchasehistory.CanIjustusetheircard
numberandassociateitwithmyaccount?Thatiseasyaninvasionof
personalprivacy

Ontheotherhand,thiscouldbeusefulforwhenpeopledesireto
legallymonitorbuyinghabits

Howtogetwidespreadadoption?Wehavetomarkettonotonly
customers,butalsoretailers.Wheredowegetfundingfrom?

BrainstormSession(EvidenceofourWork)
Problem:

Toomuchpaperreceiptusageinsociety.
Wastingresources
Somepeopledontevenwantreceipts

HCDE322
16May2016

Iftheyhaveareceipttheydontwant,theyoftendisposeofthemincorrectly(akanot
recyclingthem)
Followinguponthat,sometimespeopleactuallyDOendupwantingtheirreceipts,e.g.,forareturn,
buthavefoundthemmisplaced/alreadythrownout(proofofpurchase)
Somepeopleneedreceiptsforlongperiodsoftime

PossibleSolutions:

Givecustomersoptionofprintingreceipt
Electronicreceiptsthroughemaillinkedtotheirbankaccount(throughdebitcard)
IfcashAgaingivethemoptionsendreceipttoemail
Question:doallbankaccountshaveemailslinkedtothem?
Ifyes,havetoverifyw/bank
Ifno,_____
Separatecardorscannabletoken?linkedtoappthatreceiveselectronicreceipts
Orlinkedtoemailinstead?Porquenolosdos
Barcodecouldbepurchasedinlocalgrocerystore
Incentive/rewardsfornotwastingpaperreceipts

Roles/jobstodo:

WorkingPlanOutline:
SungDuk,Kelsey,Pooja,Yujin,Kevin,Monica
VideoCreation
Yujin
Scene1:
PersonismakingpurchaseinSuzzalloCafe.Theyreceiveareceipt.
Scene2:
PersonwalksoutofSuzzallo,crumplesreceipt,andthrowsitonthegroundwhere
therealreadyareabunchofthrownawayreceipts.
Statisticsonuseofpaper?
Scene3:
PersonismakingpurchaseinSuzzalloCafe.Thecheckerstatesthetotal,andthe
personbringstheirphonetoamachinemeanttoscanthephone.Thephone
screenshowstheapp.
Fadeouttoprojectname
SmartChitthemagicalpaperthatdoesntexist

Recording
Yujin
Rolesw/invideo
Kelsey
Editing
Yujin
CommunicationOutline
SungDuk&Kevin
PresentationSlides
Monica
FinalSubmitter
Pooja

WorkingSolution:SmartChit
1)Cashierscansallitemsforpurchase
2)Cashieraskscustomeriftheywanttheirreceiptprinted.
3)Ifno,thencustomeropensourappwhichhasaspecialbarcodefortheiraccountthatthecashiercan
scan(withspecialhardware)andsendthepurchaseinformationtotheusersaccount.
4)Ourappwillhaveasummaryofallyourtransactions.

HCDE322
16May2016