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S.RAJARAM srajaram2@gmail.


SAP Certification Role

SAP Certified Solution Consultant Supply Chain Management - Order Fulfillment with
mySAP ERP 2004

Software Components

In pursuit of a growth oriented career in SAP SD functional module consulting and
project implementation.

Experience Summary

Three and half years of domain experience, comprising two and half years of
experience in Operations, underwriting and Sales and Distribution of life
insurance (at ICICI Prudential Life Insurance and Reliance Life
Insurance) in India. Currently with 14 months of experience as territory
executive-sales for distributors of automotive products and after-sales service
market penetration.

Core strengths are problem solving, communication techniques, clients’

need/requirement analysis, consultative/solution based selling, negotiating
deals and agreements and team selection, team building, and guidance to
increase the team’s efficiency.

Work Experience (Domain)

Territory Executive – Sales (May 2007 to


Visaa Diesel Technologies, Chennai,

Authorised Distributors of BOSCH, TATA-HOLSET Automotive Products.

Responsibilities held at VISAA DIESEL TECHNOLOGIES:

• To improve trade relations with business players in the market including

Distributors, Retailers and End users (Transport Fleet Owners).

• To facilitate warranty approvals, processing and follow-up for credit memos

for the same through Bosch Warranty System (BWS) a SAP based
warranties’ claim and approval process.
• To conduct advertisement, awareness campaign and ‘service week’ to
promote sales.

• Area of Operation: Coimbatore District.

Other responsibilities held include:

SALES MANAGER (Tier-Agency Channel: building and managing a

team of
Insurance Advisors (agents)) at M/S. Reliance Life Insurance
Company Ltd Reliance ADAG – Reliance Capital group
Company. Coimbatore Region.

(since Feb 2006 - April 2007)

Responsibilities held at Reliance

Brief description of task
Life Insurance CO.LTD.

1.Identification and Recruitment of 30-member Quality

Team of Financial Advisors
2. Trainings and motivating the Advisors on
 IRDA Regulations
 Interpersonal Skills like Communication &
selling techniques
 Product Knowledge
 Competitive Information & comparisons

3.Carry out market segmentation for effective penetration

4.Monitoring and reviewing Advisors’ performance

Sales Manager
Tied Agency Module
5.Regular Customer interactions for achievement of

Key Performance Indicators

Each Financial Advisor’s Productivity based on:

 Value [Weighted Received Premium]

 No of Cases / No of Lives Covered
 Quality of sales w.r.t Persistency
 Product Mix, Business Mix
 Flawless documentation for faster issuance

Advisor Retention Escalation of queries from the Advisors and ensuring total
Customer Care & Support to the Agents in solving grievances.

Conducting periodical meets within the Team & with the

Strategic Sales Planning Management, mine & implement various techniques to
improve the results of the Team.
Special Achievements

1. Had clocked in 10 Lives (no. of Policies) and a Weighted Received Premium of

Rs.1Lakh with one Advisor in Team in the month of March 2006.

2. My Team of Advisor’s had sourced 20 Policies (Lives to be Assured) for

Reliance Life’s Innovative Plan ‘Connect 2 Life’ in the month of September
Customer Service and Operations Executive at ICICI

(since May 2005 to JANUARY 2006)

Responsibilities held Brief description of task

• Underwriting of Life Insurance Proposals for Sum

Assured up to the limits of Rs.2 Lakhs;

(Underwriting Process includes Initial scrutiny of

New Proposals, initial data entry into Networked Software
AS 400 (LIFE ASIA) of IBM, underwriting and approval for
issuance for proposals up to the Sum Assured of Rs.2

• Preparation of Daily BRS Reports (Bank Re-

conciliation) and scrutiny of the same.

• Customer Service Executive for branch Walk-ins

Customers (customers’ satisfaction apprised based on
Executive - Customer Service & TAT)
• One Point contact between Branch Sales force,
Customers and Central Issuance and Underwriting.

• Impart Company’s product Training to new peer group


• To Download and Train the Sales Force on the best

industry practices and to inculcate the need to follow
the Guidelines issued by the Co.

• To concur with the Central Departments for issues and

specific queries of customers and to serve them with
a faster Turn-Around Time (TAT)

Special Achievements at ICICI PRUDENTIAL LIFE

1. Was awarded “HOWZAAT” a certification of Appreciation from Regional

Manager Operations for suggesting and implementing of an On-line ‘Ready
Reckoner’ of all jargons, and industry specific acronyms used at ICICI Pru Life.

2. Have Cleared the Entry Level Career Progression Qualifying Test With 92%

3. Had Approved Underwriting limits of Rs.2, 00,000 Sum Assured Limits for
new proposals.

MBA-‘summer internship programme’

Relationship Executive for Selling ICICI Bank’s Business Banking Financial
Products including Business Current Accounts, Business Loans and Business
Overdraft. (since June 2004-January 2005, a summer internship program of

Personal Details

Present & Permanent Address : New No.12 Old No.78-B

Sri Krishna Nagar, Chokkampudur Road
Coimbatore: 641 001
Phone: 0422-2472101

Date of Birth : 23rd October 1981

Passport Number : G2394719 valid till-04/04/2017

Languages known : English, Tamil and Hindi [To speak, write & read]
Telugu & Kannada [To speak]

Marital Status :Single

Educational Qualification
MBA Finance & Marketing (Full Time) April 2004 at Shri Nehru MahaVidyalaya,
Bharathiar University, Coimbatore.
Aggregate percentage: 63%

B Com (Full Time) April 2002 at GRD College Coimbatore Bharathiyar

University,Coimbatore. Aggregate percentage: 68%

Higher Secondary: 93%, Matriculation: 79%

Computer Skills : MS Office and Windows Operating System

I hereby declare that all the above furnished details are true.

References Furnished Immediately Upon Request.