 As at

Latest Network ERP Data Warehouse Web Site Email IT Dashboard for D. Smith (CIO) 28-Nov-05

Major System Availability (Last 12 months) (B Actual A Not Acceptable A Acceptable ) Key Non-System Metrics (B Actual A Good A Excessive A Critical)

Err:511 ### System Availability % Err:511 ### Metric % of Target Actual

 Network  98.5% 

 Expenses YTD K$  6,613,844
 ERP  97.9% 
 Customer Satisfaction  4.5
 Data Warehouse  93.2% 
 Level 1 Problems  48
 Web Site  98.5% Err:511
 Email  100.0% Major Project Milestones
Days Until
 HR  96.7% ! Project Milestone Due Date Past Due
 Problem Tracking  94.7% ERP Upgrade Full System test 01/08/07 608
Err:511 Add services data to Datawarehouse ETL Coding 02/08/07 609
Upgrade Mainframe OS Prepare Plan 03/07/07 579
Err:511 (B Actual A Good A Excessive A Critical) DR Site Upgrade Install Hardware 04/08/07 611

CPU Last 7 days Overall  96.7% Budgeting System Hire PM resource 23/07/07 599

Storage Last 12 Mo. Today  94.7% Web site redesign QA review 06/08/07 613
Err:511

Monthly Network Traffic (Kilobytes) Top 5 Projects in the Queue (Sorted by priority) Funding
# Project Status Approved Sched. Start
Network Traffic LM Network Traffic 10D Network Traffic 5D
2000K
1 Timesheet and Expense System Project Manger awaited X 01/10/07
1600K
2 Upgrade Office to 2007 Cost benefit Analysis 01/09/07
1200K
3 Failover for ERP Gate 1 preparation 12/09/07
800K
4 Updgrade DW hardware Evaluating Options 05/08/07
400K
5 Executive Dashboard Vendor XLCubed Selected X 01/09/07
0K
4 4 4 4 4 4 4 4 4 4 4 4 5 5 5 5 5 5 5 5 5 5 5 5
00
2 2 002 200 2 00
2 002 00
2 2 00 2 00
2 2 00
2 2 002 200 2 00
2 002 00
2 2 00 2 00 2 r2 00 00 00 00 00 00 00 00
n - eb- ar- p r- ay- un - J u l - u g- ep - c t- ov- ec- an - eb - ar- p r- ay- un - J u l - u g- ep - c t- ov- e
Ja F M A M J A S O N D J F M A M J A S O N mb
c e
D e Critical Events (Next 14 days)
Manager
Response Time (Distribution in seconds) Event Responsible Date
Err:511 Full System maintenance putage from 11 - 1130 pm CGJ 03/12/05
DWH  Present Hardware Upgrde Proposal to CEO Self 04/12/05
ERP 
 Asia IT Management Team visting CIO Self 05/12/05
Web Site 
 Prepare Release Management Strategy for DW PDP 06/12/05
HR 
 Deliver TDWI Dashboard Best Practises Presentation Self 07/12/05
 Major System Availability (Last 13 Months)
Network Network Network
Date Traffic 5D Traffic 10D Traffic LM Nov Dec
December 2003 1095.479945 1095.479945 1239.436681 6.7% 15.2%
January 2004 1239.436681 1239.436681 1610.222582 16.2% 53.7%
February 2004 1095.479945 1095.479945 1239.436681 12.1% 19.4%
March 2004 1200.154252 1200.154252 951.523209 51.3% 88.0%
April 2004 1331.595283 1331.595283 1409.502865 76.1% 22.5%
May 2004 1274.176494 1274.176494 1725.918376 51.1% 89.5%
June 2004 1299.290244 1289.31465 1044.501338 8.8% 94.6%
July 2004 1431.030118 1335.15864 1365.00543
August 2004 1379.673488 1312.353774 1610.222582
September 2004 1329.047455 1330.179823 1152.719713 Hardware % of Capacity
October 2004 1425.599036 1349.887765 1472.788213 Nov Dec
November 2004 1339.592692 1319.441468 1527.259241 86.5% 42.5%
December 2004 1179.226377 1305.128248 934.973711 56.7% 84.4%
January 2005 1254.469841 1317.071664 808.391009
February 2005 1191.685415 1260.366435 1528.937031
March 2005 1210.371818 1317.985427 1158.866084
April 2005 1266.356635 1302.974663 1620.691256 Key Non-System Metrics (Actual)
May 2005 1319.481649 1249.354013 1214.897794 Nov Dec
June 2005 1206.749351 1230.609596 1074.016081 9292568 11235685
July 2005 1145.896964 1168.79119 965.275539 5 4
August 2005 1032.480033 1121.425926 854.604151 82 89
September 2005 998.835132 1132.595883 1053.6066
October 2005 1100.81631 1210.14898 1046.673288
November 2005 1190.194339 1198.471845 1583.921973 Key Non-System Metrics (Actual)
December 2005 1209.373599 1177.635282 1412.165682 Nov Dec
8363316 10112120
5 4
91 85

Response Time (Distribution in seconds)

Performance Start
0.0 0.0
0.0 0.0
0.0 0.0
0.0 0.0
em Availability (Last 13 Months)

Jan Feb Mar Apr May Jun Jul Aug Sep

13.1% 46.3% 48.9% 55.8% 58.9% 25.1% 35.5% 77.1% 76.7%
1.2% 51.1% 35.3% 45.9% 96.2% 75.7% 5.8% 9.7% 74.3%
5.7% 31.7% 39.1% 87.2% 61.2% 81.4% 57.7% 14.1% 15.0%
49.3% 73.4% 22.9% 88.7% 99.8% 49.5% 79.3% 68.8% 65.3%
14.9% 75.4% 77.0% 57.6% 40.8% 95.8% 92.3% 90.4% 61.7%
26.0% 96.4% 14.9% 35.3% 79.6% 31.2% 54.4% 30.2% 19.5%
77.2% 30.3% 90.7% 34.0% 90.9% 43.2% 51.9% 61.1% 88.0%

% of Capacity
Jan Feb Mar Apr May Jun Jul Aug Sep
19.0% 9.0% 50.9% 22.6% 33.5% 66.1% 74.7% 51.2% 65.3%
1.7% 29.7% 53.8% 58.3% 81.0% 67.1% 4.0% 90.6% 61.3%

ystem Metrics (Actual)

Jan Feb Mar Apr May Jun Jul Aug Sep
10532772 9723148 9778772 9272480 10024818 10944795 12646490 12331349 10535334
4 5 5 5 5 5 5 5 5
85 75 65 61 58 59 47 65 67

ystem Metrics (Actual)

Jan Feb Mar Apr May Jun Jul Aug Sep
9479501 8750839 8800898 8345244 9022356 9850317 11381857 11098226 9481810
4 5 5 5 5 5 5 5 5
88 75 62 71 62 66 45 77 74

Time (Distribution in seconds)

e Time MINe AVG-STDe AVG+STD Time MAX MAX All AVG

1.0 1.8 6.8 9.1 9.1 4.3
0.5 1.5 3.0 4.5 9.1 2.3
0.3 1.1 1.6 3.1 9.1 1.4
0.4 0.5 0.8 1.2 9.1 0.7
 Oct Nov
18.6% 76.1% Bound0 Bound1 Bound2
5.1% 95.1% 90.0% 97.0% 100.0%
12.2% 93.7% 90.0% 97.0% 100.0%
87.2% 54.1% 90.0% 95.0% 100.0%
96.4% 35.7% 90.0% 95.0% 100.0%
12.6% 81.0% 90.0% 95.0% 100.0%
68.8% 84.2% 90.0% 95.0% 100.0%
90.0% 95.0% 100.0%

Oct Nov
26.0% 1.5% Bound0 Bound1 Bound2
82.4% 57.5% 0.0% 70.0% 80.0%
0.0% 80.0% 95.0%

Oct Nov Perf Nov bound0 bound1 bound2 bound3

11665484 6613844 111.11% 0% 65% 95% 150%
5 5 97.83% 0% 105% 125% 150%
84 48 84.66% 0% 65% 95% 150%

Oct Nov
10498944 5952462
5 5
77 57
Bound3
100.0%
100.0%

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