Mon-9-Aug Certified Software Business Analyst Common Body of Kn…

Common Body of Knowledge

CSBA Brochure

Common Body of Knowledge For The Certified Software Business Analyst (CSBA)
All candidates w ill be tested on this version and current candidates w ill need to start obtaining CPE credits based on this version

Skill Categories:

1. Business Analyst Principles and Concepts

2. Managem ent and Com m unication Skills
3. Define, Build, Im plem ent and Im prove Work Processes
4. Business Fundam entals
5. Requirem ents
6. Softw are Developm ent Processes, Project and Risk Managem ent
7. Acceptance Testing
8. Com m ercial Off-the-Shelf Softw are and Perform ance Based Contracting
9. Business Partner and Custom er Support

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Know ledge Category 1 ~ Business Analyst Principles and Concepts

In this Skill Category w e examine the evolution of quality concepts and practices around the w orld. Skill Category 1 also provides an introduction to the basic tools of implementing quality processes
and procedures.

Know ledge Category 2 ~ Managem ent and Com m unication Skills

This Skill Category review s how Theories of Management evolved and the role the attitude of management plays in the successful implementation of improvement initiatives. We have also look at
the management and communication skills needed for the Business Analyst to be able to successfully perform their job.

Know ledge Category 3 ~ Define, Build, Im plem ent and Im prove Work Processes
This Skill Category is focused on understanding processes as they relate to the role of the Business Analyst. It looks at how various national and international models and aw ards provide support
for process-oriented thinking.

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Mon-9-Aug Certified Software Business Analyst Common Body of Kn…
Know ledge Category 4 ~ Business Fundam entals
This section discusses a view of the business part of the organization w hich is often undiscovered by much of the Information Technology staff. The section lays a firm foundation for learning
about the specific instantiations of the business practices w ithin the organization.

Know ledge Category 5 ~ Requirem ents

This Skill Category addresses the single most important part of the development process, Requirements. The steps taken to move a vaguely understood, poorly articulated w ant or need to a clearly
actionable statement are detailed. Methods for gathering the information, refining it and prioritizing it are presented.

Know ledge Category 6 ~ Softw are Developm ent Processes, Project and Risk Managem ent
Planning for and executing successful Information Technology projects requires a sound understanding of the various development approaches, their strengths and w eaknesses. This Skill
category discusses the role of the Business Analyst in identifying business related risks and helping to assess various strategies for effectively managing them.

Know ledge Category 7 ~ Acceptance Testing

Skill Category 7 examines one of the key roles of the Business Analyst in the development of a softw are product, the successful execution of the acceptance testing needed to verify that the
product is ready for production. It examines how creating an effective acceptance test plan that begins in Requirements, and allocates resources to these early life cycle activities, allow s the
Business Analyst to leverage the total resource contribution and minimize the amount of actual testing time required.

Know ledge Category 8 ~ Com m ercial Off-the-Shelf Softw are and Perform ance Based Contracting
This Skill Category discusses the special issues and approaches needed to w ork w ith vendors for the development and acquisition of softw are products. This may range from completely custom,
developed from the customers requirements, to completely off-the-shelf.

Know ledge Category 9 ~ Business Partner and Custom er Support

Skill Category 9 examines the support provided directly to the Business Partner and the Customer during the end stages of a project. These activities w ill leave a lasting impression on their minds
and do much to shape the final perception of the product.

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