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c Y 

PREFACE


BBA is stepping stone to management career. In order to achieve

practical, positive and concrete results the theoretical knowledge must be

supplemented with exposure to real environment.

Theoretical knowledge without practical knowledge is of little value.

Theoretical studies in classroom are not sufficient to understand the functioning

of complex and large sized organizations. Therefore, it becomes necessary to

undergo any project work. Practical supplements the theoretical studies i.e. it

covers what is left uncovered in classroom. It exposes a student to invaluable

treasures of experiences.

I took my project with HCL. Project work is part of circulation which

helps us to co-relate our theoretical concepts with practical experiences. The

topic that I have taken for project is ³• Study the Market Expansi n  HCL.´

has been suggested by Mr. •arun Kumar(Business Development Executive of

HCL). Accomplishment and achievement of goals is the major aim of any

organization and these goals are achieved by proper planning.

c  

ACKNOWLEDGEMEN•

¬othing concrete and desired can be achieved without an optimal combination of

inspiration and perspirations. We would like to take an opportunity to thank those

whose valuable suggestions and support resulted in the completion of this

research endeavor. First of all I would like to express our gratitude to Mr. Tanvir

Singh ¬oor, my training incharge and Mr. Mandeep Singh Saini, my reporting

manager, whose time to time involvement, guidance and support helped us in

completing this project. I would like to thank the respondents who whole

heartedly cooperated in providing information.

Last but not the least we are very grateful to all those who helped us in one way

or the other at every stage of the project.

c ë 

×rie Intr ducti n

HCL is working with thousands of companies and their IT issue since the

beginning of the electronic revolution in India. HCL is one of the leading global

Technology and IT enterprises. The HCL Enterprise comprises two companies

listed in India ± HCL Technologies and HCL Info systems.

HCL is 35 year old enterprise, founded in 1976 in India. The HCL team

comprises 34,000 professionals of diverse nationalities, operating across 16

countries including 300 points of presence in India. HCL has global partnership

with several leading Fortune 1000 firms, including several IT and Technology

majors.

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HCL¶s Pr duct Range Enc mpasses:

% ¬otebooks,
% Desktops,
% Business Servers,
% Workstations,
% LCD Monitor,
% Colour Monitors,
% Keyboards,
% Thin Clients,
% Terminals,
% POS Products,
% ¬etworking products,
% Self Service kiosks and more.

HCL als ers a number  industry relevant c urses. Like-

% MCSE ±Microsoft Certified Software Engineer

% CC¬A ±Cisco Certified ¬etwork Associate

% RHCE ±Red Hat Certified Engineer

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