Terry Warren

22 Throopside Avenue
Bournemouth
BH9 3NR
Tel. 01202 245966
Mobile 07814379460
tgwarren@ntlworld.com

PERSONAL DETAILS:

Date of Birth: 16.12.48

Nationality: British

Status: Married

Full clean 7.5 tonne Driving Licence

Extensive van driving experience

GENERAL SUMMARY:

I am reliable, self-motivated, methodical, and very adaptable. My communication and

customer service skills are excellent and I believe that my personality makes me
approachable and helpful. Because of this and my past experience I consider myself
well suited to working in a people environment especially in a position requiring a
conscientious and accurate approach to work.
After taking early retirement I had a career change and became self-employed, but
now feel I would enjoy the security and benefits that working within a team can
provide.

EXPERIENCE:

March 2002 to Date Self employed landscape gardener.

Created a very loyal and satisfied customer base by providing a reliable and
consistently high standard of service.

1997 – March 2002 Team Manager

Rail Gourmet UK
Bournemouth

Responsible for the motivation and control of a team of retail, supervisory, and
clerical staff. Introduction of fast and accurate system of record keeping ensuring
compliance with ISO standards. Successfully increased revenue, profitability, and
customer awareness, by a program of staff training and coaching courses.
Feb 1994-Feb 1997 Quality and Service Manager
ERC Services
London

Responsibilities included ensuring compliance of company standards and legal

responsibilities whilst keeping and maintaining accurate records. Raised standards of
quality and service to internal and external customers.

1982 -Feb 1994 Team Leader

OBS Services
Waterloo
London
Provided assistance to colleagues through learning and utilising team building skills.

REFERENCES:

Mr David Messer
The Personal Touch (Property Care) Ltd.
187 Pine Road
Bournemouth
BH9 1LY
Tel. 01202520560

Ms. Nicola Wright

18d Grand Avenue
Southbourne
Bournemouth
BH6 3SY