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1. Introduction Page 5
It is the aim of Tesco to create value for customers to earn their 1.1 Updating the Manual
lifetime loyalty. In future you will receive additions to keep the manual up to
The Tesco Clothing Technical Manual gives you the tools to date, and current.
help achieve this throughout our clothing range and When additional / replacement pages are sent to you, it is the
supersedes all previous issues. suppliers responsibility to ensure the relevant pages are
Tesco Clothing Technical Manual should be used in updated and that the relevant people within your organisation
conjunction with: have access to it.
• Delivering Clothing to Tesco Supplier Manual One person should be nominated within your company to be
• Tesco Textile Performance Testing Manual responsible for updating the manual, and returning the
• Tesco Packaging Manuals acknowledgement of receipt.
• Supplier Welcome Pack – Technical Requirements
2.1 Tesco Ethical Policy Working hours are not excessive A members – Retailers who want to monitor and work with
We aim to act responsibly in our commercial and trading No discrimination is practised data regarding ethical trade.
activities. We cannot claim to have all the answers to complex Regular employment is provided
B members – Factories, Growers, Production sites who are
ethical or social issues. However, we will do what we can to No harsh or inhumane treatment is allowed
maintaining data.
ensure that the labour standards of people working for our Tesco is committed to working with suppliers to ensure that
suppliers will meet the relevant international standards. AB members – Brands, Manufacturers or Importers who want
the ETI Base Code is applied in our supply chain. Performance
to maintain data on their production sites and look at key data
in this regard must be measured, transparent and ultimately
about their suppliers.
2.2 Ethical Trading Initiative (ETI) a pre-condition to further business.
Detailed information on how to register and upload data is
Tesco are founding members of the Ethical Trading Initiative. More information can be found online at: www.ethicaltrade.org
provided on the Sedex website: www.sedex.org.uk
The ETI exists to improve and promote good practice in the
implementation of codes of labour practice. It is a UK based
2.3 Ethical Trading – SEDEX 2.4 Corporate Responsibility
alliance of companies, trade union organisations and non-
governmental organisations (NGOs) committed to working SEDEX (Suppliers Ethical Data Exchange) is a secure web-
Corporate Responsibility is integral to our entire approach to
together to achieve that aim. based system for companies to store and maintain data on
business, from Board level to the checkout.
labour standards at production sites. This data is made
The ETI has developed a code of labour practice called available to companies with which they are in a trading Our Corporate Responsibility Strategy and our Customer and
‘The Base Code’. This code consists of nine basic principles and relationship, in order to drive and demonstrate improvements. Community Plans have been developed using feedback from
reflects the most relevant international standards with respect All primary suppliers of Tesco own label products are expected our stakeholder groups including existing customers, potential
to labour practices, which are used as a basis for its work. to register and upload their site details onto SEDEX. new customers, our staff, suppliers and farmers, investors,
ETI Base Code None Government Organisations (NGO’s) and Government.
There is a membership fee which depends on which class of
Employment is freely chosen membership is appropriate.
Freedom of association and the right to collective bargaining is
respected
Working conditions are safe and hygienic
Child labour shall not be used
Living wages are paid
We have various active initiatives, examples of which include 2.5 Community Plan Risk assessments will be reviewed if country or industry risk
the following: As the Tesco business grows internationally, we are levels change.
strengthening our environmental and community performance
Reducing CO2 emissions from our UK businesses. Requirements for Ethical Audits by Risk level
in all the countries in which we operate. It is our intention that
Working to find a universally accepted measure of the carbon every country in the Tesco Group has its own community plan. Low Risk: Suppliers will be expected to maintain their site
footprints of our products with the aim of labelling products so profile and self assessment questionnaire on SEDEX and
The plans have consistent themes covering health and
customers can compare as easily as they can currently check review it every 6 months.
nutrition, suppliers, the environment, and making our stores
nutritional profile.
more locally orientated. Medium Risk: Suppliers will be expected to maintain their
We are installing the worlds most advanced recycling machines in site profile and self-assessment questionnaire on SEDEX
Individual commercial categories will have their own initiatives
120 of our stores. We also have targets to reduce packaging and and review it every 6 months. In addition an ethical audit by
relating to the community plan. Suppliers should check with
to label all packaging according to whether it can be recycled. a Tesco-recognised Third Party auditing company is to be
the relevant commercial category to ensure they are aware
carried out at least once every 2 years.
We are reducing usage of our carrier bags by rewarding of any current initiatives and check the impact of these on
customers with clubcard points for re-using bags by rewarding their products. High Risk: Suppliers will be expected to maintain their site
customers with green clubcard points for re-using bags. profile and self assessment questionnaire and review it every
6 months. In addition an ethical audit by a Tesco recognised
Through our Regeneration Partnerships we have provided 2.6 Audit Requirements related Third Party auditing company is to be carried out annually.
a lifeline into work for nearly 4000 long-term unemployed to Ethical Trading
people since 1999, helping to transform some of our most The ethical risk rating of each primary supplier site that Those suppliers with high risk countries and industries within
deprived communities. produces Tesco brand products is based on the SEDEX Risk their supply chain will be expected to provide evidence of
Assessment tool. This tool assigns an overall rating based on: comprehensive ethical assessment programmes within their
secondary supply base.
Country
Industry A list of Tesco recognised third party audit companies is available
Site Profile through your Tesco contact, primarily the Technical Manager.
The Completed SEDEX Self Assessment Questionnaire If a supplier is found producing Tesco product in an
The risk rating determines the ethical audit activity required unapproved site, they will automatically be issued with a
by the site and supplier. $30,000 fine for sub contracting.
Ethical Audit Procedures Suppliers may have already developed an ethical assessment
Suppliers requiring an audit must appoint a Tesco-recognised programme either independently or with industry bodies
third party auditing company to conduct ethical audits. or third party companies. Suppliers should inform Tesco
Once the audit is completed the supplier must grant of these programmes. Tesco will seek to agree a mutually
permission to the auditor to upload the audit report and acceptable process to verify and if possible recognise
corrective action plan onto SEDEX. If an audit has already been these existing programmes.
carried out at the request of another retailer, and if that audit
All third party ethical audits will be commissioned and paid
meets the full requirements of the Tesco Ethical Trading Code
for by the sites (or Supplier). We also charge suppliers of
of Practice, then no further audit is required.
Tesco branded products (not sites) a set cost each quarter
Suppliers must ensure that within 6 months of the audit the as a contribution to cover some of the costs of our Ethical
auditor has verified all corrective actions. Where corrective Trading Programme.
actions are required and verification requires longer than
6 months from audit date a progress report must be sent to
the relevant Tesco Technical Manager.
3.1 Due Diligence Product Surveillance Testing Suppliers may access results for any surveillance test failures via
‘Due diligence’ is a term for ensuring that the necessary Surveillance testing of products on sale in store is part of a secure website. As part of new supplier induction access details
policies and procedures are in place to maintain consistency Tesco’s legal due diligence program across Tesco UK. Suppliers will be provided by the Garment Technologist responsible.
of product. To ensure all our products are safe and legal, are invoiced directly for any surveillance tests carried out on
Tesco has well defined Quality Assurance procedures, which their products.
minimise the risk of supplying an unsafe or unsatisfactory
Clothing products, in particular those that have a legal / safety
product to our customers. For every product sold, Tesco must
risk associated with them (examples below) will be checked.
be able to clearly demonstrate due diligence in order to show
that all possible action has been taken to ensure that the • Fibre composition
product was both safe and legal. Whilst the defence of Due • Labelling (e.g. flammability)
Diligence is only recognised in the UK, it can be used as
• Toy safety (EN71)
mitigating evidence in Central Europe.
• Product promotional claims (e.g. ‘waterproof’)
Tesco expects all parties in its supply chain to take all
• Nickel content (for prolonged skin contact)
reasonable precautions and jointly exercise due diligence to
avoid offences being committed. • Chrome IV (in leather)
• Selected chemical tests (high risk items from our restricted
It is the supplier’s responsibility to ensure adherence to UK
substances list)
Legislation, European directives and British Standards codes
of practice and to keep informed of any future amendments Surveillance testing is targeted by product risk and by supplier
and additions. risk. For instance, a new supplier of children’s products would
face a high level of surveillance, whereas an established
Suppliers are expected to be proactive in undertaking risk supplier of ladies wear with a good track record will face a very
assessment of all merchandise in order to identify which low level of surveillance.
specific legislation affects their product area and to take
appropriate action in order to support a due diligence defence. Surveillance testing levels will be reviewed seasonally by
supplier and altered according to supplier performance in
All documentation relating to a product must be kept by the surveillance testing failures, legal challenges, product recalls
supplier for a minimum of six years, toys 10. and customer complaints.
3.2 Current Legislation and Standards 9. The Food Imitations (Safety) Regulations 1989. 17. BS 3084: 2006 updated Specification for slide fasteners.
3.2.1 Legislation and Directives 10. Personal Protective Equipment (EC Directive) 18. BS 7907: 1997 Code of Practice for the Design and
1. Trade Descriptions Act 1968. Regulations 1992. Manufacture of Children’s Clothing to Promote
Mechanical Safety.
2. Sale of Goods Act 1979 as amended by The Sale and Supply 11. The Trademarks Act 1994. General Product Safety
of Goods Act 1994, Sale of Goods and Services Act 1982, The Regulations 2005 ( Directive 2001/ 95/ EC) 19. BS EN 14682-2004 – Drawstrings and cords on
Sale and Supply of Goods to Consumers Regulations 2002. children’s clothing.
12. General Product Safety Directive 2001 - Statutory
3. The Rag, Flock and Other Filling Regulations 1981. instructions 2005.1803 General Product Safety Regulation 20. EN ISO 3758:2005 - Textile-care code using symbols.
4. The Nightwear (Safety) Regulations 1985, The Nightwear 13. The Footwear (Indication of Composition) Labelling 21. EN 1413: 1998/ISO 3071-Determination of pH
(Safety) (Amendment) Regulations 1987 (SI 1985 No.2043) Regulations 1995.
5. The Textile Products (Indications of Fibre Content) 14. The Dangerous Substances and Preparations (Nickel)
Regulations 1986 including Amendments 1988, 1994, (Safety) Regulations 2005, The Toy Safety Regulations
1998. 1995 ( 88/ 378/ EEC)
6. The Children’s Clothing (Hood Cords) Regulations 1976 15. Council Directive 76/769/EEC – Restrictions on the
(SI 1976 No.2) marketing and use of certain dangerous substances and
preparations (azo colourants).
7. The Consumer Protection Act 1987 (commencement No.1)
Order 1987 16. Safety of Toys BS EN71 – All relevant parts of the standard.
8. The Consumer Protection Act from Unfair Trading Part 1: 2005 Specification for mechanical and
Regulations 2008 replaces several pieces of legislation in physical properties.
force prior to May 2008. The regulations introduce a Part 2: 2006 Flammability.
general duty not to trade unfairly towards their customers. Part 3: 1995 Specification for migration of certain elements.
They apply primarily to business to consumer practices, but Part 4: 1994 Graphical symbol for age warning labelling.
elements of business to business are also concerned where
they are likely to affect consumers.
3.3 Current Legislation and 3.3.2 Country of Origin labelling It is the supplier’s responsibility to confirm whether a country
Standards Guidelines It is not currently a legal requirement in the UK for country of of origin label is applicable for a particular product and to
3.3.1 Trade Descriptions Act 1968. origin to be stated on clothing products, however, where stated specify the Tesco Additional Care instruction code 146 to the
it must be accurate. Under The Trade Descriptions Act 1968 packaging supplier.
This covers the accuracy of product description. False or
misleading information on products breaches both the Trade there is a legal obligation not to mislead and to specify country If during the development process, the print or design changes,
Descriptions Act 1968 and The Sale and Supply of Goods Act of origin on certain products, and we require all suppliers to it is the responsibility of the product supplier to ensure the
1994 which requires that goods sold will be as described. It is follow the guidelines set out below: country of origin is added where necessary and to confirm this
an offence to apply a false trade description to goods, or to • PLEASE NOTE it is a legal requirement for ALL Central change with the Tesco Technical Manager.
supply goods to which a false trade description is applied. Europe products to display Country of Origin on the label.
Examples of where products could breach these Regulations: • All Disney product and packaging must have Country of
3.3.3 Sale of Goods Act 1979 as amended by The Sale and
• A misleading statement or symbol on a garment - where a Origin stated on the technical label.
Supply of Goods Act 1994
consumer is likely to be misled into believing that a product • Where prints, badges, trims, tickets and labels could suggest This legislation requires that goods sold be:
comes from one country when in fact it comes from another. to the customer that the garment has been made somewhere
For example, a garment stating ‘Authentic American • Of satisfactory quality
other than the country of manufacture, then the actual
Workwear’ or displaying the American flag could mislead • Fit for their purpose
country of origin must be stated. E.g. a print of the American
the consumer into expecting that the garment was made • As described
flag on the front of the garment, or, when the 24 character
in America. description implies a certain country, such as 5 pocket
• Information on packaging must be accurate and must not western jean.
mislead the customer. For example promoting an element • Where product carries a licensed print or logo, the supplier
within a garment that is not a component. Such as, using a must ensure that the licensor has agreed to remove the
wrinkle free swinger when in fact the garment does not country of origin from the product. The licensor’s decision
have this property. Any claim must be substantiated with must be confirmed in writing to the relevant Tesco
relevant documentation. Technical Manager.
• Care label wording must not contradict the care label symbols. • If there is any doubt about a design, print or wording of the
• In the UK the authorities do not need to disprove this claim, 24-character description then the country of origin must be
they can simply challenge Tesco to prove it. added to the technical label.
In order to comply with this legislation Tesco require that all 3.3.5 The Nightwear (Safety) Regulations 1985, The Children’s pyjamas, bathrobes made from 100% cotton terry
fabrics are tested by an approved laboratory to assess if they Nightwear (Safety) (Amendment) Regulations 1987 towelling, all adult nightwear and all clothes for babies up to
are of a satisfactory quality for their intended end use. All garments that are sold as nightwear or commonly worn as three months old (including those which are not nightwear),
nightwear are affected by these regulations. must carry a label stating:
Suppliers are responsible for supplying acceptable quality
fabrics and ensuring that their products are made to a suitable Certain product categories must be tested and pass the British • KEEP AWAY FROM FIRE (in red letters, 10 point, upper case)
standard to ensure their fitness for purpose. Standard BS5722: 1984, Flammability performance of fabrics In keeping with these Regulations and the requirements of the
All labelling must be accurate and must not mislead the consumer. and fabric assemblies used in sleepwear and dressing gowns. General Product Safety Regulations 1994, the Tesco Procedure
This is a test to assess whether the garment is slow burning and for Flammability Labelling in the Tesco Textile Performance
To be superseded by the Consumer Protection for Unfair relates to the whole garment, including all threads, trimmings, Standards, lists criteria for labelling product with ‘KEEP AWAY
Trading Regulations 2008. decorations and labels. Only elastic and elastic threads used for FROM FIRE’.
gathers in the garment are exempt.
A garment is required to be submitted for the flammability testing.
3.3.4 The Rag, Flock and Other Filling Regulations 1981 Children’s (aged over three months and under 13 years old)
nightdresses, nightshirts, dressing gowns and bathrobes
This legislation applies to down filled products for example,
(except bathrobes made from 100% cotton terry towelling) 3.3.6 The Textile Products (Indications of Fibre Content)
outerwear jackets or gilets which are filled with down and
must pass BS5722: 1984. Products, which meet the Regulations 1986 including Amendments 1988, 1994
feather filling, and is there to maintain a standard of cleanliness
flammability performance requirements, must carry a
of the filling. The purpose of these Regulations is to ensure that consumers
label with one of the following labels:
are not misled, and given an accurate indication of fibre
In order to prove compliance with this legislation Tesco
• LOW FLAMMABILITY TO BS 5722 (in black letters) content when purchasing textile products.
requires a test report from an approved laboratory in
compliance with the Tesco laboratory accreditation policy, • LOW FLAMMABILITY TO BS 5722 (in black letters) and The supplier is responsible for providing a test report showing
which meets the requirements of BS 1425: Part 2: 1991. KEEP AWAY FROM FIRE (in red, 10 point, upper case fibre composition from an approved independent laboratory,
letters) in accordance with the Textile Products (Indications of Fibre
Content) Regulations 1986. The fabric used for this testing
• KEEP AWAY FROM FIRE (in red letters, 10 point,
must be from bulk.
upper case letters)
Under no circumstances will any garment be accepted without • For products sold in Europe, fabrics must be tested and These wool fibres are not easily identified and Tesco accepts
this test report. correctly labelled with their generic name i.e. viscose, test reports from a woolmark approved testing house for
modal, etc. Rayon is the American generic fibre name for Merino and for cashmere test reports must be from a
Fibre composition stated on the technical label must be accurate
regenerated cellulosic fibres and is not acceptable for use Cashmere & Camel Hair Manufacturers Institute (CCMI)
+/-3% to the percentage stated on the fabric test report.
in Europe. approved testing house. A garment from bulk must be cut in
Where a fabric has a fibre that constitutes less than 3% of the half, and one of the two halves-sent to each lab for fibre
• Generic fibre names cannot be used together to describe
total this should still be identified. composition analysis – it is the supplier’s responsibility to
one fibre ie.100%cotton/silk is NOT acceptable.
ensure that these tests are carried out.
Pile fabrics- velour, velvet, fake fur etc - where the fibre
• ‘Viscose modal’ is not permitted as a fibre composition as
composition is different, the face must be quoted separately The Tesco Textile Performance Standards states the conditions
both names describe two different fibres.
from the back, e.g. face 100% cotton, back 100% nylon. under which The Woolmark label for 100% Pure New Wool and
(NOT 50% cotton 50% nylon, as the pile content can vary • Trademarked™ or registered® names can only be used in Wool blended garments can be used.
dependant on the level of cropping). conjunction with the permitted European generic fibre
name. (See also number 10- this section). E.g. Lycra®
Socks – Test the following sizes children’s size 12.5-3.5, men’s
elastane; Tactel® nylon. 3.3.7 Clothing (Hood Cords) Regulations 1976 and Cords &
size 9-11 and ladies size 4-8. Note men’s one size product test
Drawstrings on Children’s Clothing BS EN14682 -2004
6-12. If sizes fall either size of this please consult the Tesco Wool is a permitted fibre name and is used to describe fibre
Technical Manager. obtained from sheep or lambs fleeces or a mixture of such fibres These regulations specify that the hood of a child’s outer
and certain fine animal hair (alpaca, llama, camel, cashmere, garment should not be designed to be secured by a cord drawn
The Tesco Textile Performance Standards states the Tesco through the material. This applies to garments whose chest
mohair, angora, vicuna, yak, guanaco, beaver, otter), etc.
requirement for labelling of textile products and components. measurement does not exceed 44cm flat.
In order to show compliance with these Regulations the
The Tesco Textile Performance Standards lists the only Tesco does not permit functional drawcords on the necks or
supplier must substantiate any specific wool type named on
permitted generic fibre names that can appear on products hoods of any children’s garments, irrespective of the chest
the fibre composition label. For example:
sold in Europe. measurement of the garment.
• Merino wool – the supplier must substantiate the claim that
• For products sold in Europe, elastane is the only permitted
the wool is from the merino sheep.
European generic fibre name. E.g. ‘spandex’ is the American
fibre name for the fibre elastane and not acceptable. • Cashmere – the supplier must substantiate the claim that
the hair is from the goat.
3.3.8 The Consumer Protection Act 1987 3.3.9 The Food Imitations (Safety) Regulations 1989 A product that complies with this Regulation should carry
This is a general safety requirement for consumer goods, which It is an offence to offer for sale any non food product or the CE mark, which must be affixed to each product and its
requires that all consumer goods are reasonably safe and takes component which has the form, odour, colour, appearance, packaging so that it is visible, legible and permanent (where
into account the following: packaging, labelling, volume or size which is likely to cause achievable). The CE mark indicates that the product satisfies
people, particularly children, to confuse them with food and any requirements applicable to them.
• Whether published standards or codes of practice have
put it in their mouth or suck or swallow them. This action may
been adopted.
result in death or personal injury.
• Suitability of instructions or warning labels given on 3.3.11 The Trade Marks Act 1994
For example, buttons which look or smell like children’s sweets
the product. It is an offence to fraudulently use or apply a registered trademark
would breach this legislation.
without authority from the registered owner of the trademark.
• If the product is as safe as it could be within the scope of
Goods labelled as such would be considered counterfeit.
current knowledge or technology.
3.3.10 Personal Protective Equipment (EC Directive) • This would apply to the use of Lycra® on products.
The General Product Safety Regulations 1994 incorporates the
Regulations 1992 The supplier must prove that the product contains Lycra®
general product safety requirements of The Consumer
Personal Protective Equipment (PPE) must satisfy basic safety by providing a certificate from Invista, the owners of the
Protection Act 1987. There are a number of specific safety
requirements to ensure the health protection and safety of trademark, which permits them to use the Lycra® trade
regulations that must be applied to goods sold by Tesco. Tesco
users. This Regulation is relevant to clothing and component name on the product.
has also adopted its own code of practice for Flammability
labelling, see the Tesco Textile Performance Standards, which is parts, such as reflective strips on garments, and accessory • Products displaying the Woolmark label must be
over and above the requirements of the law. products such as sunglasses, which have a protective value. from a supplier that holds a licence from The Woolmark
Such product offered for sale must be assessed by an Approved Company. A copy of the licence must be submitted to the
Body for compliance with this regulation. A list of ‘Approved Technical Manager.
Bodies’ within member states of the European Union is • Trademarks cannot be used independently on a fibre
available from the UK Department of Trade and Industry. composition label. They must always carry the registered
mark ® or trademark ™ symbol and be used in conjunction
with the permitted UK generic fibre name. E.g. NOT Lycra,
but Lycra® elastane; NOT Tactel, but Tactel® nylon.
3.3.12 General Product Safety Regulations 2005 3.3.13 Toy Safety Regulations 1995 (88/ 378/ EEC) 3.3.14 The Footwear (Indication of Composition) Labelling
(Directive 2001/ 95/ EC) Products, which are categorised as a ‘toy’, are any product Regulations 1995
This legislation requires that any product placed on the market or material designed or clearly intended for use in play by Footwear offered for sale to consumers must display a
must be a safe product. A ‘safe’ product is any product which children of less than 14 years of age. Although a product may composition label relating to component parts, in the form of
under normal or reasonably foreseeable conditions of use, not be sold as a ‘toy’ it must be risk assessed as to whether it a pictogram or in written format, as shown in the regulations.
including duration, presents no risk or only the minimum risk has a ‘play value’. For example, a hot water bottle cover in the
The label must indicate the material: ‘leather’, ‘coated leather’,
compatible with the product’s use and which is consistent with shape of well known Disney character would not be sold as toy,
‘textile’ or ‘other materials’, which constitutes at least 80% of
a high level of protection for consumers. but would retain a ‘play value’ and must therefore comply
each of the three component parts: upper; lining and sock;
with these regulations.
Under these regulations all products sold by Tesco must be outer sole.
safe and fir for purpose. This is generally seen as ‘common Toys must comply with the following requirements under
Each component part is identified as follows:
sense’ legislation. A risk analysis must be conducted by the these Regulations:
supplier to reduce or eliminate potential risks associated with • Upper – Shoe outer face attached to sole.
• Satisfy essential safety requirements by being manufactured
the product. in accordance with the relevant national standards. • Lining and sock – Lining of upper and insole.
The following must be considered when risk assessing a product: • Bear the CE mark on the toy or packaging. • Outer sole – Shoe bottom attached to upper.
• The age of the consumer and the use of the product. • Bear the required name and address details of either the The label must be attached to at least one article of footwear
manufacturer or retailer who has responsibility for the in each pair and can be printed, embossed or displayed on a
• Potential hazards incorporated in the product e.g. sharp edges, product within the EU. sticky label on the product.
insecure components, or toxic coatings on components.
• Be accompanied by warnings where necessary.
• Instructions on packaging that can be misinterpreted or which • The manufacturer must hold documentation that the toy
has insufficient warnings causing harm to the consumer. satisfies the essential safety requirements.
Tesco has certain criteria that suppliers must follow and these
are stated in the Product Safety Requirements section of
the Tesco Clothing Technical Manual.
3.3.15 The Dangerous Substances and Preparations 3.3.17 British Standards: Standards and Codes of Practice Part 2: 1994 Flammability
(Nickel) (Safety) Regulations 2005 BS Standards and Codes of practice specify test methods and This section of the code relates to costume clothing and
This legislation regulates the use of Nickel in items that pierce are followed to demonstrate compliance with The General accessories, and would be relevant to fancy dress items.
(e.g. earrings) or come into ‘direct and prolonged contact with Product Safety Regulation (GPSR). Where a British (BS) or Product that does not meet the standard required must carry
the skin’. In garments this affects components such as rivets, European (BSEN) exists for safety this will need to be complied the label: ‘Warning! Keep away from fire’.
studs, zips, poppers, belt buckles and eyelets. with to demonstrate compliance with the GPSR.
However Tesco has its own code of practice for Flammability
In order to demonstrate compliance with this regulation a test labelling of garments, which should be followed in this
report from an approved lab is required from the component situation – see the Tesco Textile Performance Standards.
3.3.18 Safety of Toys BS 5655/EN71
supplier or clothing manufacturer.
Part 1: 1989 Specification for mechanical and physical properties
Please see the Tesco Textile Performance Standards gives
Sections of this code of practice have been applied to Part 3: 1995 Specification for migration of certain elements
details of the test standard for clothing products.
component parts, as the code specifies that small components This section limits the migration of certain elements from the
are tested to a 90 Newton pull test. Parts that become accessible parts of a toy and has been adopted for component
detached must be of a certain minimum size that is judged by parts on clothing, e.g. buttons and trims. Under the code
3.3.16 Council Directive 76/769/EEC – Restrictions on the
penetration into a truncated cylinder. The parts must not have accessories would be tested for toxicity.
marketing and use of certain dangerous substances and
any sharp points or edges and any removable component
preparations (azo colourants) Tesco requires all components used on children’s clothing
which does not meet these requirements would make the
Certain Azo dyes used in textiles and leather have potentially product unsuitable for a child under 36 months of age. (under 3 years) to comply with this standard.
cancer inducing properties. Please see the Tesco Textile
Performance Standards and Restricted Substances Code Tesco requires all components incorporated in garments and
of Practice for the lists of Azo dyes that are banned. accessories for children of 36 months and under to meet the 3.3.19 BS 3084: Updated 2006 Specification for
above requirements. slide fasteners
Suppliers should obtain written confirmation from fabric
manufacturers that the dyestuffs they use do not contain Please also see Tesco Toy Manual. Tesco has identified approved zip suppliers (Please see
Azo dyes and test reports will be required. relevant section of the Tesco Clothing Technical Manual) to
ensure that all zips used on our products meet this specification.
3.3.20 BS 7907: 1997 Code of Practice for the design and 3.4 Tesco Terms and conditions
manufacture of children’s clothing to promote 3.4.1 Definitions
mechanical safety In relation to the terms and conditions set out below (“these conditions”)
The Safety / Component and Trim section of the Tesco the following words shall have the following meanings
Clothing Technical Manual have been compiled in
conjunction with this code of practice which takes into Buyer Tesco Stores Limited or such other company which is:
account the functionality and associated risks in the design a) its holding company or subsidiary (within the meaning of s.736 of the Companies Act 1985 as amended
and manufacture of children’s clothing. The Tesco Clothing by the Companies Act 1989) or
Technical Manual may take further steps than the Code b) the subsidiary of any such holding company; or
recommends, to ensure safety in some areas, and to ensure
c) its associated company (within the meaning of s.416 of the Income and Corporation Taxes Act 1988) as
you do not make reference to the Code of Practise without
may enter into a Contract with the Supplier;
cross referencing to the Tesco Manual. This standard has the
effect of being a legal requirement under the General Product Call of Order Buyer’s requirements from time to time which is placed by the Buyer with a Supplier pursuant to a Contract;
Safety Regulation.
Code the Code of Practice on Supermarkets’ Dealings with Suppliers;
Further testing may be requested by the Tesco Technical
any contractual arrangement relating to the supply of goods to the Buyer by a Supplier including an
Manager that may be over and above the legal requirement. Contract
arrangement pursuant to which Call Off Orders may be placed by the Buyer from time to time depending
upon its requirements
Order an order placed with a Supplier by the Buyer for the supply of a specific number of goods other than a
Call Off Order;
Quotation any quotation from a prospective Supplier to the Buyer in accordance with which the prospective Supplier
offers to supply goods to the Buyer;
Specification all specifications and descriptions of any goods supplied or to be supplied;
Supplier the person, firm, company or other entity with whom a Contract is entered into by the Buyer.
3.4.2 Basis of Contract 3.4.3 Alteration of Specifications for own label goods 3.4.5 Quality control
These Conditions shall be deemed to be incorporated in every A - No alteration to any Specification for own label goods A - All quality control procedures issued by the Buyer shall
request from the Buyer to a Supplier or prospective Supplier shall be of any effect unless made by a director of the Buyer form part of these Conditions. If either the initial quality
for a Quotation, every Order and every Contract. Every in writing. control procedures are not completed to the Buyer’s
Quotation and every acceptance of an Order by the Supplier satisfaction, or at any time thereafter ongoing quality control
B - The Buyer may make alterations from time to time to any
constitutes unconditional acceptance of these Conditions. procedures are not complied with to the Buyer’s satisfaction,
Specifications for own label goods upon giving reasonable
These Conditions shall prevail over, supersede and exclude any then the Buyer may terminate the whole or any unfulfilled part
notice to the Supplier. The price for the goods which are
inconsistent terms or conditions contained in or referred to in the of any applicable Contract at any time without further liability
supplied to the new Specification shall be increased or
Supplier’s Quotation, acceptance of an Order, correspondence or to the Supplier other than to pay for any goods which the
decreased by such amount as shall be reasonable to reflect
elsewhere. No addition to or variation of or exclusion of these Buyer has received and which it does not reject pursuant to
such alteration.
Conditions or any of them shall be binding upon the Buyer any provision of these Conditions.
unless confirmed expressly and specifically by a director of the
B - The Supplier shall arrange for representatives of the Buyer
Buyer, in writing.
3.4.4 Forecasts to be given access at all reasonable times to the Supplier’s
A - Any contract that commits the Buyer to a term that exceeds A - Any forecasts provided by the Buyer to the Supplier shall be premises and any premises where goods, or any materials from
one year in duration requires the signature of a director of Tesco estimates of the Buyer’s requirements for the goods and shall which goods are manufactured, are manufactured, processed,
Plc otherwise the contract shall not be binding on the Buyer. not be binding on the Buyer. The Buyer will only be bound once packaged, stored or collated for the purposes of inspecting
it has placed an Order or Call off Order with the Supplier. As a and examining such materials, the process of manufacture,
B - The Supplier agrees to comply with all requirements of the
result, the Buyer shall not be liable to the Supplier if a forecast processing, packaging, storage and collation, or any goods
Buyer in respect of delivery, warehousing, invoicing, quality
proves to be incorrect. being supplied or to be supplied to the Buyer. Any such
control, return of returnable packaging or delivery materials,
inspection or examination shall not absolve the Supplier from
bar coding and other such requirements (including any
responsibility or liability under these Conditions nor imply
amendments to the requirements) as are notified to the
acceptance of the goods by the Buyer.
Supplier from time to time and these requirements will form
part of each Contract. The Buyer agrees to give the Supplier C - The cost of any testing, checking or product evaluations
reasonable notice of its requirements. of any goods deemed by the Buyer, acting reasonably, to be
necessary shall be borne by the Supplier.
3.4.6 Delivery date >> D2 - payment for the goods shall be by such method and >> F3 - the Supplier agrees to comply with latest version of the
A - Where a date for delivery of goods is specified in a such currency as notified by the Buyer from time to time, Buyer’s standard drop and drive procedures contained in the
Contract and/or where the Buyer is entitled to, and does, in exchange for proper documents and the Supplier Buyer’s Revised Drop and Drive Procedure Manual.
notify the Supplier from time to time of a delivery date, such agrees to accept payment by BACS if requested by the
G - In relation to all Contracts under which the goods are
date must be adhered to strictly by the Supplier and time Buyer;
supplied by the Supplier on an ex-factory basis:
shall be of the essence. >> D3 - all goods shall be accompanied by a delivery note in
>> G1 - delivery to the Buyer shall take place at the location
B - Failure by the Supplier to deliver goods on the date specified such form and containing such details as the Buyer shall
where the Buyer or its agent collects the goods;
or notified by the Buyer (including failure to deliver any notify to the Supplier from time to time.
instalment(s) where permitted) shall, without prejudice to any >> G2 - the Supplier agrees to comply with the Buyer’s
E - A receipt note in the form notified by the Buyer to the
other rights or remedies of the Buyer, entitle the Buyer to reject Primary Distribution and Supplier Operating Agreement
Supplier from time to time (including any amended form)
those goods and/or terminate the whole or any unfulfilled part or equivalent agreement and/or procedures as are issued
which is issued by the Buyer’s branch or warehouse or, in the
of the Contract pursuant to which they were to be delivered by the Buyer from time to time.
case of goods supplied ex-factory, by the Buyer’s or its agent’s
without further liability of the Buyer to the Supplier. driver is the only proof of delivery of any goods that will be 3.4.7 Title and risk
C - Unless stated to the contrary in a Contract, the Buyer shall accepted by the Buyer and the Buyer shall not be liable to pay A - Title to and risk in any goods delivered to the Buyer
not be obliged to accept delivery by instalments. for goods unless and until the prescribed receipt note for them pursuant to a Contract shall pass to the Buyer upon delivery to
is produced to it. the Buyer notwithstanding any purported retention of title by
D - Unless agreed by the Buyer to the contrary:
F - In relation to all Contracts under which goods are supplied the Supplier until some later date or attempt by the Supplier to
>> D1 - the Supplier shall insure the goods for an amount for delivery by the Supplier to the Buyer’s branch or warehouse: transfer risk at an earlier date.
as specified by the Buyer, or in the absence of such a
>> F1 - the goods shall be delivered, carriage and duty paid, B - The Buyer shall take title but shall not accept risk in any
specification, an amount equal to the Contract price for
to the address for delivery notified to the Supplier; goods delivered in excess of the quantity ordered save that in
the goods with a reputable United Kingdom insurance
respect of any such over-delivered goods the Buyer shall be
company previously notified to and agreed by the >> F2 - notwithstanding F1 above, the Buyer may agree entitled to display them for sale and to sell them without first
Buyer against all risks including but not limited to theft, with the Supplier from time to time to contribute giving notice to the Supplier.
pilferage and non delivery for any reason from the point towards or reimburse the Supplier for any carriage and/
of production to the Buyer’s branch or warehouse or, in or duty charge and the Supplier shall submit to the Buyer
the case of goods supplied on an ex-factory basis, to the a separate invoice for these charges;
location where the goods are collected by the Buyer or
its agent;
C - If the Buyer sells any goods pursuant to B, the Buyer shall 3.4.8 Acceptance of goods 3.4.9 Returned goods
pay the Supplier, upon receipt of a valid invoice, for them as if A - The issue by the Buyer of a receipt note for any goods shall A - Whenever and for what reason goods are returned by the
they had been delivered pursuant to the Contract to which they not constitute any acknowledgement of the condition or Buyer to the Supplier or are uplifted by the Supplier on the
were surplus provided always that the Buyer shall be entitled to nature of those goods. instructions of the Buyer, the Buyer will issue an official return
retain from that payment the cost of the sale, storage and other to supplier note in the form (including any amended form)
charges and any other monies due from the Supplier. B - The Supplier acknowledges that the goods supplied by it
notified to the Supplier from time to time. The Supplier’s or
are purchased by the Buyer for retail purposes and that the
D - If the Buyer fails, or elects not to sell any such over- carrier’s signature or that of its agent or employee or sub-
Buyer’s distribution procedures prevent examination of all
delivered goods it shall be entitled to give notice in writing to contractor on such document or on the Supplier’s uplift note
goods until after they are displayed for sale and that some
the Supplier to remove them or any of them within seven days shall constitute acceptance of the details set out within the
defects may not be discovered by the Buyer until a consumer
of receipt by the Supplier of such written notice and to refund document unless a counter notice rejecting those details is
draws them to its attention.
to the Buyer any and all expenses directly or indirectly incurred served on the Buyer within three working days of the date of
by the Buyer as a result of their delivery, including but not C - If it is found within a reasonable time (bearing in mind the the document.
limited to the cost of moving and storing them, failing which facts recited in B) after delivery of any goods to the address for
B - Except where otherwise agreed in writing, where any goods
the Buyer shall be entitled to dispose of such goods whether in delivery that the goods or part of them are not in accordance
in which the Buyer has already taken title are returned by the
accordance with B or C or otherwise and the Buyer shall be with the applicable Contract or do not comply with any
Buyer to the Supplier, title in those goods shall not pass to the
entitled to deduct from any future payments due from the Specification or sample or are not of satisfactory quality or are
Supplier and shall remain in the Buyer until the Supplier has
Buyer to the Supplier the amount of any expenses referred to not suitable for the purpose for which they are intended or are
paid to the Buyer all sums due under the Contract pursuant to
above together with the amount of any expenses incurred in in breach of any of the warranties given by the Supplier under
which they were supplied. Until such time as title shall pass to
connection with the disposal of those goods. 3.4.13 below, then notwithstanding the provisions of clause the Supplier, the Supplier shall at its expense keep the goods
3.4.9.B below, the Buyer shall have the right to: separate and apart from other goods, properly stored,
protected and insured and in such a way as to identify them
>> C1 - reject those goods or any of them and to require the
clearly as belonging to the Buyer and shall take all steps
Supplier to remove them or any of them and to refund to
necessary to ensure that it neither becomes nor is deemed to
the Buyer the price paid by the Buyer together with all
be the reputed owner of the goods and the Supplier shall not
expenses directly or indirectly incurred by the Buyer in
sell or dispose of the goods to any third party without prior
consequence of such rejection or removal; and
agreement in writing by the Buyer.
>> C2 - to treat the Contract and/or any unfulfilled part of it
as wholly repudiated by the Supplier.
3.4.10 Store Faulty Returns July 2010 >> A3 - Faulty returned goods are collected by nominated >> A4 - delivery by the Supplier of goods that:
charities and sent to their depots. Garments will be
Reports will be issued at the end of each period advising
available for a four week period from receipt of returns Aa1 are not of the nature, quality, substance and
suppliers of faulty returns performance and charges. Charges
report for assessment by supplier. Photographs can also quantity described in the Contract and any
will be debited at the end of each financial half.
be provided upon request. Please contact us on: Specifications;
Reasons for the process: www.faulty.returns.co.uk.com.
A - To raise delivered quality standards for customers, to gain Aa2 do not comply with all Relevant Legislation (as
>> A4 - This process will operate separately to customer defined in clause 3.4.13.A2, of these Conditions); or
their lifetime loyalty and ensure consistency.
complaints of a serious nature which have been referred
>> A1 - Customers will have confidence in Tesco quality and and require investigation and follow up. An admin fee of Aa3 contain defects in design, materials or
keep coming back to shop with us. £25.00 is charged plus the selling price of the article. workmanship, or foreign matter or are
contaminated.
>> A2 - Suppliers address quality issues, raising standards and
reducing faulty returns. 3.4.12 Costs of resolving consumer complaints
3.4.11 Wastage
A - Where the Buyer can resolve a consumer complaint, which
A - The Buyer and Supplier agree that for the purposes of
results from a breach by the Supplier of any of these
How it works: clauses 3.4.8 and 3.4.9 of the Code, the principal factors which
Conditions or any other terms of a Contract, in store by
Supplier will be advised of Sub Group Returns targets at the are likely to amount to negligence or default on the part of the
refunding the retail price or replacing the relevant goods, the
start of each financial half. Supplier which might result in wastage of the Supplier’s goods
Buyer may require the Supplier to make a payment to the
at the Buyer’s stores are:
A - Suppliers to be charged for customer faulty returns above Buyer for resolving the complaint provided that:
the sub group average (returns target): >> A1 - failure by the Supplier to comply with the Buyer’s
>> A1 - the payment shall not exceed the retail price of the
requirements as to delivery, warehousing and quality
>> A1 - Charging is based on suppliers average cost price for goods;
control; or
that sub group product. Please contact your relevant >> A2 - the complaint is justifiable; and
Technical manager for full details. >> A2 - failure by the Supplier to notify the Buyer of a change
to a Specification; or >> A3 - the Buyer notifies the Supplier of the complaint.
>> A2 - No charging will be applied for faulty returns 0.1% or
>> A3 - failure by the Supplier to meet specified delivery dates
under or if only five garments or less have been returned as
and times; or
faulty at that period.
B - If a breach by the Supplier of any of these Conditions or any removed by the Supplier prior to disposal so that no such >> A4 - will not infringe the rights of any third party
other terms of a Contract results in a consumer complaint reference remains which might lead any third party to established under trade marks, trade names, copyright,
which cannot be resolved by the Buyer in store by refunding associate the goods with the Buyer. patents or any other protection whatsoever;
the retail price or replacing the relevant goods, the Buyer may
>> A5 - will not be the subject of any security interest or
require the Supplier to refund to the Buyer any costs incurred
adverse title.
by the Buyer in resolving the complaint provided that the 3.4.14 Warranties and indemnity
Buyer is satisfied that the complaint is justifiable and the Buyer A - The Supplier warrants to the Buyer that all goods supplied B – The Supplier warrants that any documents relating to
submits a full report on the complaint to the Supplier. by the Supplier to the Buyer: goods that are delivered to the Buyer are valid and that the
information contained in the documents is correct.
C - Notwithstanding A and B above, the Buyer may agree with >> A1 - will be of the nature, quantity, substance and quality
the Supplier from time to time an average payment to be made described in, and will comply in every respect with the C - The Supplier warrants to the Buyer in respect only of all
by the Supplier to the Buyer for resolving consumer complaints. provisions of, the Contract pursuant to which they are Orders and Contracts under which goods are supplied for
supplied and all Specifications; delivery in the United Kingdom from a territory outside the
D - The provisions of this clause shall apply only to payments
United Kingdom, that it shall obtain any necessary licences
by the Supplier in respect of consumer complaints, to the >> A2 - will comply in every respect with the provisions of for the exportation, transportation and importation into the
exclusion of the other terms of these Conditions. existing legislation and statutes, of either United Kingdom United Kingdom of the goods, shall satisfy itself that such
or EC origin, and all Regulations, Statutory Instruments, licences have been properly obtained and comply with the
Directives, orders, Decisions or any other requirements existing legislation and shall ensure that these licences are
3.4.13 Disposal of own label goods
made thereunder including those which relate to, or control delivered to the Buyer where required by the Buyer to enable
A - In the event of the non-delivery to the Buyer, or the return the nature, substance, quantity, quality, fitness for purpose, import clearance without demurrage.
to the Supplier for whatever reason, of any goods which are packaging, packing, labelling, sale, offering for sale, use,
manufactured, packaged or labelled in such a manner as to marking, constitution, importation, exportation, D - Subject to the provisions of E the Supplier accepts full
identify them in any way with the Buyer, the Supplier shall not transportation, possession, dealing, make-up or trade responsibility for, and shall indemnify and hold the Buyer
under any circumstances dispose of those goods to a third description of such goods (referred to below as harmless against, any action, claim, damage, injury, loss
party without the prior written consent of the Buyer. Any “Relevant Legislation”); (including, without limitation, economic loss, loss of profit,
specific instructions given by the Buyer in respect of such revenue or goodwill), costs (including management and legal
disposal shall be strictly adhered to by the Supplier and, in any >> A3 - will be free from defects in design, materials and costs), or penalty whatsoever awarded against or incurred or
event, all references to the Buyer’s name, address trade marks workmanship, free from any adulteration and will not paid by the Buyer resulting or arising directly or indirectly from
and any other indications of the Buyer’s identity shall be totally contain any foreign matter; a breach by the Supplier of any of these Conditions or any
other terms of a Contract.
E - The Supplier shall not be liable to indemnify the Buyer in Buyer and the Buyer shall be entitled to inspect such policy at of the goods commercially unviable or where a claim by any
accordance with D above if, and to the extent that, the loss any time on reasonable notice and shall be supplied with the person that the goods have been interfered with becomes
suffered or incurred by the Buyer results from the current premium receipt from time to time on demand. public knowledge.
contravention by the Buyer of Relevant Legislation by reason
3.4.17 Buyer’s property
of the Buyer’s own wilful or negligent act or omission.
3.4.16 Contamination A - The Supplier shall be responsible for any property of the
F - The Supplier accepts full responsibility for, and shall Buyer which may be issued to the Supplier in connection with
A - In the event that any goods supplied by the Supplier
indemnify and hold the Buyer harmless against, any costs any Contract. In the event of any loss of or damage to the
(whether or not such goods have been supplied to the Buyer)
(including costs pursuant to a Court Order), civil penalties or property whilst in the Supplier’s possession, whether or not
are discovered to have been contaminated whether
fines incurred by the Buyer in defending proceedings brought caused by the negligence or fault of the Supplier, its employees
deliberately or accidentally prior to delivery by the Supplier, the
by any third party (including any prosecution) wherein or agents, the Supplier will be liable to the Buyer for the full
Buyer shall be entitled, without further liability to the Supplier:
allegations are made in relations to goods which would, if true, new replacement value of the property or the value of the
amount to a breach of these Conditions, whether or not such >> A1 - to suspend delivery of; and/or items in question, whichever is the higher, unless the damage is
claim is successful and whether or not the Buyer secures an reasonably repairable in which case it shall be liable for
>> A2 - to terminate any Contract for; and/or
order that any other person should pay those costs. costs of, and ancillary to, the repair.
>> A3 - to require the Supplier to collect at its own risk and
G - Any descriptions given by the Supplier in relation to any B - The Supplier hereby assigns to the Buyer with full title
expense any stocks already held by the Buyer of any goods
goods supplied shall be deemed to be representations made by guarantee all the copyright and all other rights of a like nature
so contaminated and/or any goods of the same description
the Supplier and, where any such description is found to be conferred under the laws of the United Kingdom and all other
as those so contaminated and/or any other goods supplied
materially wrong, the Buyer shall be entitled to the remedies countries of the World in any artwork which has been created
by the Supplier the resale of which the Buyer, in its absolute
described at 3.4.8 C1 and 3.4.8 C2. (and by way of present assignment of future copyright in any
discretion, considers is or will be commercially unviable as a
3.4.15 Insurance result of the contamination and the Buyer shall be released artwork which will be created) for use on or in relation to any
from any obligation which has already arisen to pay for, and “own-label” goods to be supplied to the Buyer.
A - The Supplier shall for so long as it is party to a Contract
with the Buyer hold and maintain in force at all times and for a shall be entitled to a full refund of any sums already C - All working drawings, labels, specifications, manufacturing
period of ten years thereafter a product liability insurance remitted in payment for, any such goods. data, plans, designs, patterns, descriptions, information and
policy, with an indemnity limit of £5,000,000 or such sum as B - For the purpose of A, goods will be deemed to be components supplied by the Buyer in connection with any
the Buyer may from time to time reasonably require in respect contaminated where they contain any substance or possess Contract or Order together with any copies made by or for the
of injury or damage to persons or property arising out of the any quality or attribute which, in the Buyer’s opinion, is Supplier and any copyright, design right or other proprietary
manufacture or sale of goods supplied by the Supplier to the actually or potentially harmful to consumers or renders re-sale right in any or all of them:
>> C1 - shall remain the Buyer’s property; 3.4.19 Confidentiality 3.4.21 Electronic Data Interchange
>> C2 - shall not be disclosed to any third party without the A - The Supplier shall not announce or disclose the existence A - The Supplier must be included in a recognised electronic
Buyer’s consent; of any contractual arrangement or any dispute between the data interchange process system. The arrangements for the
Supplier and the Buyer (including a dispute referred to under placing and receipt of Orders and Call Off Orders, invoicing and
>> C3 - shall be used only for the purposes of fulfilling a Contract; clause 3.4.24) or its terms unless specifically agreed by the any other agreed transactions electronically shall be in such
>> C4 - shall be returned to the Buyer immediately upon demand. Buyer or as required by law or any regulatory authority or form and containing such details as the Buyer shall notify the
where a disclosure is to the Supplier’s professional advisers. Supplier from time to time. These procedures, as amended
Any such announcement or disclosure by the Supplier shall in and notified to the Supplier from time to time, are deemed to
3.4.18 Force majeure any event be made only after prior consultation with the Buyer. be incorporated into these Conditions and, therefore, in any
A - Notwithstanding any other provision of these Conditions applicable Contract or Order.
3.4.20 Termination of Contracts
the Buyer shall be entitled to suspend delivery of any goods A - The Buyer shall be entitled forthwith to terminate any
and/or cancel any Call Off Order and/or terminate any Contract Contract by written notice to the Supplier if: 3.4.22 Coupon Handling Procedure
for goods if, due to any cause beyond its reasonable control
(including but not limited to fire, explosion, flood, war, riot, >> A1 - the Supplier commits any breach of any of these A - The Supplier acknowledges that due to the flow of
terrorist activity, weather, industrial action, strike, lock out, Conditions or of any other provisions of any Contract; or customers at the point of sale, the Buyer’s policy (in
stoppages of work, governmental intervention, breakdown accordance with industry practice) is to redeem all coupons
>> A2 - the Supplier commits any act of bankruptcy or has a
of plant or machinery), it is hindered or prevented from taking presented by customers and not to check non-retailer-specific
receiver or administrative receiver appointed of the whole
delivery of, or reselling or using such goods and it shall have no coupons in supermarkets.
or any part of its assets or if an order is made or resolution
liability to the Supplier for any loss suffered or incurred as a passed for the winding up of the Supplier or its business or B - The Buyer will redeem all coupons without requiring proof
result of such suspension, cancellation or termination and the Supplier becomes subject to an administration order or of purchase and will debit the value of the coupon to the
shall not affect the rights and liabilities of the parties already enters into a voluntary arrangement with its creditors or the Supplier’s account.
accrued at that time. Supplier is the subject of any equivalent event or
proceeding under the laws of any jurisdiction; or
>> A3 - the Buyer reasonably apprehends that any of the
events mentioned in A2 is about to occur in relation to the
Supplier and notifies the Supplier accordingly.
3.4.23 Health and Safety of the Buyer. Where the Buyer consents to the assignment by or principal place of business or such other address as may at the
A - The Supplier shall, and shall ensure that its employees, the Supplier of the whole or part of the benefit of or under a relevant time have been notified to the party giving the notice.
agents and sub-contractors, comply with any applicable health Contract then, once it has received written notice of that The notice or information may be given by pre-paid registered
and safety laws and regulations and, when on the Buyer’s assignment, it will render performance of its relevant obligations post, special delivery or express delivery service, or by email, or
premises, comply with the Buyer’s current health and safety under that Contract to the named assignee until it received by facsimile transmission or by transmission via a reputable
conditions as notified by the Buyer from time to time. written instructions to the contrary from both the Supplier and private courier company and any notice or information so sent
the named assignee save that in the event of a dispute between shall be deemed to have been properly and effectively given,
B - The Supplier shall ensure that any of its premises and the Supplier and the named assignee the Buyer shall be entitled, if sent by registered post, special delivery, express delivery
those of its agents or sub-contractors, that might be visited by at its sole discretion, to pay any sums due from the Buyer into service or by courier the day delivery is signed for on behalf of
the Buyer’s or its agents’ or sub-contractors’ employees court pending the resolution of that dispute. the addressee or, if sent by facsimile transmission or by email,
comply in all respects with any applicable health and safety 24 hours after it has been transmitted. Any notice or
laws and regulations. B - No waiver by the Buyer of any breach by the Supplier of any
information sent to the Buyer shall be marked “for the
provision of these Conditions or any other provision of any
C - The Supplier shall provide the Buyer with written immediate attention of the Company Secretary”.
applicable Contract shall be considered as a waiver of any
information on the health and safety arrangements at subsequent breach of the same or any other provision. F - All Contracts and these Conditions will be construed in
premises to be visited by the Buyer’s employees or those of its accordance with the laws of England and, subject to clause
agents or sub-contractors. C - If any provision of these Conditions is held by any court of
3.4.24, the English courts shall have exclusive jurisdiction in
competent jurisdiction to be invalid or unenforceable in whole
D - The Buyer or its representatives may from time to time relation to any dispute which may arise out of, under or in
or in part the validity of the other provisions of these
inspect the premises to review the arrangements for health connection with any Contract or these Conditions but the
Conditions and the remainder of the provision in question shall
and safety. Buyer may in its absolute discretion bring proceedings in the
not be affected thereby.
courts of any other country which may have jurisdiction.
D - Tesco may set off any sums owed by the Supplier under
3.4.24 General these Conditions and/or under any contract to Tesco against
any sums owed by Tesco to the Supplier. 3.4.25 Dispute resolution
A - The fulfilment of a Contract shall not be sub-contracted
or assigned by the Supplier either wholly or in part and neither E - Any notice or other information required or permitted to be A - The dispute resolution procedure under this clause 3.4.24
shall the Supplier assign in whole or in part the benefit of or given by either party to the other under these Conditions shall shall apply where there is a complaint by a Supplier which
under a Contract without the prior written consent of a director be in writing addressed to that other party at its registered office relates to the Code.
B - For the dispute resolution procedure to apply, the Supplier 3.4.26 Fraud
must submit a written complaint to the Buyer, stating that it is A - The Supplier agrees to co-operate with any investigation
a complaint under the Code and setting out fully the nature of carried out by the Buyer into actual or suspected fraudulent
the complaint. behaviour and shall grant representatives of the Buyer access
C - The Supplier must submit the complaint no later than three to its records and employees for the purposes of investigating
months from the date it became aware of, or should have actual or suspected fraudulent behaviour.
become aware of, the event giving rise to the complaint. B - If the Buyer reasonably suspects that the Supplier or its
D - Any outstanding issues will be referred by the parties to employees, agents or subcontractors have acted fraudulently,
the Centre for Dispute Resolution (CEDR) no later than 90 days the Buyer may:
from the date that the written complaint was received by the >> B1 - suspend or terminate any Contract;
Buyer. CEDR will act as the recognised mediator for all
disputes under the Code but the individual mediator in each >> B2- suspend any payments to the Supplier until the
case will be agreed between the Buyer and the Supplier. investigation is completed.
The Buyer and the Supplier agree to adopt CEDR’s standard C - The Supplier accepts full responsibility for any fraudulent
procedures and will agree on a time and a neutral venue for behaviour on the part of its employees and those of its agents or
the mediation. contractors, and shall indemnify and hold the Buyer harmless
E - The Buyer will meet the mediator’s costs of conducting the against, any action, claim, damage, injury, loss (including,
mediation and preparing the report except where such costs without limitation, economic loss, loss of profit, revenue or
are due to the default or unreasonable conduct of the Supplier goodwill), costs (including management and legal costs),
during the mediation process. or penalty whatsoever awarded against or incurred or paid by
the Buyer resulting or arising directly or indirectly from such
F - If at the end of the mediation process the complaint still has fraudulent behaviour, including, without limitation, any benefit
not been resolved, the Buyer will notify the Office of Fair or advantage received by the Supplier, its agent or subcontractor
Trading that the mediation was unsuccessful. from the Buyer as a result of the fraudulent behaviour.
G - The timetable for resolving complaints under the Code may
be extended by mutual agreement at any time in the process.
4.1 Safety, Components and Trims 4.2 Emergency Product Withdrawl (EPW)
Tesco operates a very high standard of safety in ALL of our As a Tesco Supplier, should one of your products need to be
merchandise. As a supplier to Tesco it is your responsibility to withdrawn from our stores for any reason, whether it be from
ensure the goods you supply are manufactured to our high a serious customer complaint or because of an unacceptable
standards of safety and quality. standard, we reserve the right to request compensation to
cover costs incurred by Tesco.
This section sets out specifically the requirements for products
and components that are mandatory and those which are A serious safety issue will result in a compensation claim of
Tesco own Standards, in particular, the General Product Safety £5000. This will include an upheld broken needle complaint.
Regulations (2005) which state that it is the supplier’s and
producer’s responsibility to sell safe products. This refers to
“products which under normal or reasonable conditions of use
present no risk to the consumer, in particular children”.
The following points cover the general quality assurance/safety
requirements for all products, components and trims. Any
exceptions will be specified by the relevant technologist.
Please also refer to the following sections for our approved
suppliers & contact details:
Zips
Press Fasteners
Interlining
Test Houses
3 Battery operated FOR ALL CHILDREN * Must be securely stitched TESTING REQUIREMENTS
components * Electrical components must not be accessible. into the garment.
* Durability wash test.
* Lithium batteries not allowed. * Consult Tesco Textile Testing Manual.
* Battery operated component must be enclosed in a sealed unit prior to
attachment to the garment. LEGISLATION
SPECIFIC REQUIREMENT OVER UNDER 36 MONTHS * must have hand sew needle ADDITIONAL CHILDREN LEGISLATION
policy of one in one out * EN71 Parts 1
* Must withstand a 90N pull test.
* Must withstand 90N
* Must comply to Tesco restricted substances manual * BS7907-2007 Design and manufacture
pull test
* Must be tested for toxicity of children’s clothing to promote
* Must not be attached with
* Must not be made of glass, rubber, wood, seashell, or real pearl. mechanical safety
continuous thread
* Must be free of sharp edges. * 90N Pull Test
* Sew 3 beads then cast off
* Must not restrict stretch e.g on necks and cuffs
and start again with LABELLING
ADULTS maximum float length 1cm
Additional care codes:
* Must be free of sharp edges ADULTS * Wash inside out
* Must not restrict stretch e.g on necks and cuffs
* Cast off every 6 beads with * Iron on reverse
maximum float length 1cm * No spare beads to be supplied on any
children garments
7 Bootees / Pram Shoes / ALL BABY SHOES * Must be securely stitched TESTING REQUIREMENTS
Walk in sleepsuits * Non slip fabrics for example dot printed twill must be used for the soles of into the garment. * Consult Tesco Textile Testing manual
all baby bootees and baby shoes.
* Baby walk-in sleepsuits must have non slip dotted soles from
6 months upwards
* Non slip dots must be phthalate free and comply with Tesco requirements
15 Elastics SPECIFIC REQUIREMENTS FOR UNDER 36MONTHS * Elastics can reduce blood TESTING REQUIREMENTS
* Elastic must not site against the skin – please ensure the elastic is covered flow if designed too tight. * Consult Tesco Textile Testing Manual.
with either fabric or cover seam stitching to protect the skin Ensure conformance to
relaxed and extended
ALL measurements stated on
* Must be made of elastane to achieve stretch and recovery performance. size chart, and agreed with
* If used for nightwear components must conform to the Nightwear Technical manager
(safety) Regulations 1985
16 Flammability – See Labelling Requirements in this section for requirements. Labelling to be permanent- LABELLING REQUIREMENTS
All garments Including all aspects of print * ALL Kid’s day clothing must have a fire
quality and method of warning (FW) label to be incorporated on
attachments. the front of the permanent sewn in care label
& applied to the side seam/ back waist for
all ages.
The fire warning wording to read; “KEEP AWAY
FROM FIRE” (Upper case 10 point red lettering)
on care label.
18 Flash Flame FABRICS WHERE A FLASH FLAME TEST APPLIES APPLICABLE LEGISLATION
* Products made from 100% cellulose or cellulose rich fabric/ yarns with a * Must follow requirements of BS EN 14878
raised hairy surface must be assessed. submitted at 1st fit / buying sample
evaluation stage.
* General Product Safety Regulations 1985
25 Lace including crocheted UNDER 36 MONTHS * Where lace is applied to a TESTING REQUIREMENTS
fabric/ mesh/ open weaves * Rigid lace for garments must have holes with a maximum garment, it must be * Consult Tesco Textile Testing Manual.
circumference of 7mm. securely attached and meet
all testing requirements.
ALL
* Must be Phthalate free. * Where garment constructed
* Monofilament yarns not permitted. from lace, the lace must be
* Viscose lace not permitted on any product. sufficiently tested to
* Lace on nightdresses and dressing gowns must be 100% polyester to prevent unravelling in wear
comply with Nightwear (Safety) Regulations 1985. and wash.
* Scalloping must leave
edges clean without
fraying.
37 Seams and sewing threads ALL * Harsh or rough threads TESTING REQUIREMENTS
* Monofilament thread must not be used in the construction of Kids’ must not be used. * All parts must meet the Tesco Textile
garments. Permitted use only for machine applied sequins. * Chain stitch must not be Requirements.
* No loose thread ends or uncut floats longer than 1.0cm used with heavy thread LEGISLATION
counts to reduce abrasion. * BS7907:2007 Design and Manufacture
* 100% Polyester or Nylon threads must be used on Night wear (Safety)
Regulations 1985. * Standard bulk threads have of children’s clothing to promote
a tendency to fray and must mechanical safety
* Compliance required to EN71 Part1 be avoided. As an external * EN71 Part 1
decorative feature, double
high twist thread products *Nightwear Safety Regulations 1985
should be used instead * BS EN 14878
* Please ensure to use * General Product Safety Regulations of 2005
suitable seams and threads
for the fabric and garment
construction
41 Socks and Tights UNDER 36 MONTHS * Products must be examined TESTING REQUIREMENTS
* Float/ thread end length in hand / leg/ foot/ maximum 10.0mm in length inside and out to ensure no * All parts must meet the Tesco Textile
with NO TOLERANCE above this. loose objects or threads are Requirements.
left inside.
ALL OVER 36 MONTHS * Please refer to the Sock Fibre Composition
* Standard for float/ thread end length is to be maximum 10.0mm in hand/ * Harsh or rough threads Standard Operating Procedure when
leg foot. must not be used on testing socks
ROSSO toes
LEGISLATION
* Rosso toe seam must be as
* General Product Safety Regulations of 2005
flat and soft as possible
* Refer to BS 7907 – 1997 Design and
Manufacture of Children’s clothing to promote
mechanical safety
46 Washed Garments- that ALL CHILDRENSWEAR – UP TO 14YRS RIVETS/ EYELETS TESTING REQUIREMENTS
use stones or enzymes * Sand / Stone NOT to be used for childrenswear due to potential safety * Attach press fastener to * All parts must meet the Tesco Textile
implications of stones remaining in pockets etc. garment washed styles Requirements.
AFTER they have been
ADULT LEGISLATION
washed.
* An acceptable alternative to stone washing is an enzyme wash * BS7907:2007 Design and Manufacture
(refer to Textile standards) BUTTONS of children’s clothing to promote
* Sand must be free from aluminium chips to ensure metal detection * All garment wash items mechanical safety
is possible must have buttons attached * General product safety regulations 2005
only after the washing
* 100% inspection document for adult wear to show thorough check for
process
removal of stones / sand
ENZYME WASH
* Rinse cycle must be
adequate must to remove
any residual chemicals.
Tesco Clothing
g Technical Manual - August
g 2010 : Version 3 Page
g 67
5. Metal Contamination
Cutting Pins - one in one out policy if used, on stripes, plaids, • All to have signed data sheets The detector must automatically stop the conveyor system
checks to be covered with plastic or foam covers. • All to have correct pinch settings and tested in house at and sound an audible alarm when triggered. The conveyor belt
hourly intervals must not be able to operate when the detector is faulty or has
5.4.1 Pins on ties been switched off.
• Non-chemical metal/nickel free
Suppliers who manufacturer ties, are permitted to use
pins during make-up. However they must follow the Broken • Protective equipment and eye guards/finger guards
Needle Control, Control of Hand Sewing Needle and Metal
Detection Policy.
The audible alarm and conveyor belt should only be capable To conduct the calibration test – the test standard should be All products that have been processed through the detector
of being re-set by a key switch, the key being held by the passed through the aperture at the point of least sensitivity, must be quarantined until the following calibration check has
person responsible for the department. The key must not be i.e. mid height and central, on a plastic support, previously been successfully completed, only then can they be released
left in the machine. shown not to be detectable. This should be conducted in from the quarantine area. If a detector fails a calibration check,
three positions across the conveyor belt, left side, middle all product that has been passed through the metal detector
Any new metal detectors purchased must have a printer
and right side. since the previous successful calibration check must be passed
or production data recording facility to record calibration
through the detector again, once normal operations of the
checks, the style numbers of product detected and Calibration checks should be conducted hourly everyday,
detector have been re-established.
contaminants detected. and when the machine is started up and at the end of the
working day, using an approved 1.2mm calibration card. The metal detector must be positioned within the natural
The metal detector must be capable of detecting a 1.2mm
These checks must be documented using the ‘Tesco Metal process flow of product after all sewing operations and
ferrous test standard at any point in the metal detector
Detector Calibration Form’ (Appendix 4), or by keeping attachment of swing tickets and packing metal free zone.
aperture. A sample to test your machine can be obtained
the print outs generated by the metal detector. The metal detector manufacturer must approve the sitting of
from the machine manufacturer.
metal detectors. All operations and maintenance engineers
Best practice can be found in using two metal detectors placed
In case of garment with accessories, the metal detector must must have been trained by the manufacturer or an approved
at 90 degrees or even through a twin head metal detector.
be capable of ignoring a representative sample of non-ferrous agent, Records must be kept of all training, maintenance,
Position across the conveyor belt in a 9 point check.
accessories and allowing it to pass undetected. In case of servicing and repairs.
garments without accessories, the needle detector must at
Documentation must be kept to record the product that
least ignore a non-ferrous test coin. A sample to test your
has passed through the metal detector – Please see
machine can be obtained from the machine manufacturer.
‘Metal Detected Product Log’ (Appendix 5).
When passing the 1.2mm test card with the accessories or the
test coin, the needle detector must detect the 1.2mm ferrous
test card.
Preferred Approved Metal Detector suppliers are: In summary records must be kept to support operations of the 5.9 Compensation
metal detector are: Compensation of £5000 will be levied against administration
• Loma (Cintex) Limited
• Style number, date and time of products metal detected and loss of reputation for each upheld broken needle complaint.
• Lock Inspection System Ltd
• Mettler Toledo (Safeline-YDS) • Contaminants detected and follow-up action taken
• Calibration checks of metal detector
5.8.1 What to do when metal is detected These records must be retained for 1 year after shipment.
All garments on the halted conveyor belt must be placed in a
rejection bin for inspection before being passed through the
metal detector again. Only garments that pass this second test
are acceptable.
Products rejected again must be searched to find the
contaminants that have triggered the alarm. Once the
contaminant is identified and removed, all garments must
pass successfully through the metal detector again before
being accepted.
Any contaminant detected must be kept with documentation
confirming source of contaminant and action taken to prevent
future contamination – Please see ‘Metal Contaminants
Detected Form’ (Appendix 6).
Tesco Clothing
g Technical Manual - June 2010 : Version 3 Page 72
6. Fabric Standards
Only fabrics that have passed testing to Tesco Performance Neck closure seams should be placed 1cm past the shoulder • During production, the fusing press must be checked at
Standards may be cut. seam, towards the back of the garment. Necks must also be least twice every day to ensure that the correct temperature,
cover seamed on all knitwear, leisure wear, and sleepwear pressure and time is being used. The fusing press must be
Fabric flaws are not acceptable in garments unless they are
unless otherwise agreed in advance with the Tesco Technical checked at the beginning of each shift and after breaks
inherent in the design, and have been agreed at the buying
Manager at pre-production. when the machine has not been running. The fusing press
stage with the Tesco Technical Manager and Product
should also be checked before a new interlining quality or
Development Manager. Secure seam ends neatly by latching back, turning back
fabric base is put through to ensure the fusing specification
or by tacking.
Make sure that all fabrics with raised fibres, which produce a for the new quality is being met.
nap and those with a cut-one-way design are cut so that Felling should be latched off with no run back of loose ends.
• The temperature should be measured at the glue line for
separate panels and separate garment pieces run in the same
Any product intended to have a frayed effect for childrenswear accuracy and the results documented. Belt speed should
direction.
is to have topstitching no more than 2mm from the edge of the also be measured with a stop watch and documented.
The nap may run in opposite directions on different garments fraying, for example twill appliqués.
• Wash and pull tests must be carried out twice daily during
within a style only if agreed at costing stage.
bulk production to check for correct adhesion. At least one
wash and pull test must be carried out for each interlining
7.9 Interlinings
quality used during the day. (For non-woven interlinings pull
7.8 General Seaming Use the approved fusing methods and settings specified by tests should achieve a Tear not a kg/Newton measurement).
Sewing tests to determine the correct balance between thread your interlining supplier for maximum efficiency.
size and needle size are essential, and must be performed • Signs of delamination, bubbling, strike-through or strike-
In addition, the following trails must be performed before back results should be noted along with the action taken to
before production begins. Use bulk fabric to ensure that fabric,
beginning production to ensure accuracy and consistency: correct this.
thread and needles are compatible. All seams must be
extensible to the base fabric. • For each new style samples should be fused to establish the • Approved Interlining Suppliers.
precise setting. (Your fusing supplier can supply you with a
Bulk thread must be used in the loopers of all over-locking
full fusing specification based on the fabric being used and
seams for knit/jersey garments.
the garment part being fused). All suppliers are responsible
The number of stitches per 3cm should be appropriate to the for conducting wash and pull tests at this stage to check the
fabric and garment. effectiveness of the fusing.
Do not use lock stitch on stretch fabric.
All swimwear must have a gusset or front lining, unless 7.20 Tailored Skirts 7.23 Zips
otherwise agreed with the Technical Manager. Hem depth to be 2.5cms minimum unless agreed at Reinforce the base of every open-ended zip where it is
Linings must also be used with fabrics that become transparent pre-production. attached to the fabric. The zip slider must not be obstructed.
when wet. Bottom edge of lining to meet top of skirt hem allowance. Laid-on-zip construction is not acceptable, unless it has been
Close fitting swimwear e.g. trunks, swimsuits must have a Attach spare button next to technical label on a satin ribbon. previously agreed with the Tesco Technical Manager.
hygiene sticker stating ‘in the interest of hygiene keep All open-ended zips must have a top stop kob to prevent slider
underwear on when trying on this garment’. coming off the top of zip when open.
7.21 Tailored Trousers
Open ended garment must have a right hand insertion zip
Inside legs to be stitched as a single seam.
7.19 Tailored Jackets (RHS zip pin goes into the zipper head).
All seams to be 4/5thread overlocked as specified on
All components must be washable unless agreed at • Approved Zip Suppliers.
seal comments.
pre-production stage.
• Zips Tesco Product/Component Safety Requirements.
Attach spare button on front waistband curtain on a satin ribbon.
Lining is to be attached to the shell, by a tape at the shoulder
point and at the base of the underarm. For size 16 and above the waistband is to be folded back on
itself and held in the hanger. Total garment width must not
Pockets to be closed by loose tacking, with a minimum of
exceed hanger width.
2cm gap at each end.
Attach spare button next to the technical label on a satin ribbon.
7.22 Lined Garments
Hems/cuffs to be felled unless agreed at pre-production stage.
Lining to be attached to shell by a tape at shoulder point and base
Garment to be turned through lining sleeve – closure of seam of armhole on tops and jackets, and at crotch for lined trousers.
must be neat.
8.1 LADIESWEAR
8.1.1 LADIESWEAR SKIRT
A - WAIST
B - TOP HIP - Measure 10cm below natural waist at an angle.
Do this by measuring 10cm down at side seam and c/front and
following this line
C - LOW HIP - Measure 20cm below natural waist at an angle.
Do this by measuring 20cm down at side seam and c/front and
following this line
D - LENGTH - Measure under waistband to hem
E - HEM WIDTH
F - WAISTBAND DEPTH
8.2 MENSWEAR
8.2.1 MENSWEAR TROUSERS
A – WAIST RELAXED ON HALF
B - WAIST EXTENDED ON HALF
C - TOP HIP – 8cm from under waistband
D - LOW HIP – 18cm from under waistband
E – X FORK/THIGH – Measure 2.5cm down from crotch point
parallel to hem
F - KNEE - Measure straight at half inside leg point parallel
to hem
G - HEM WIDTH - Measure on half
H - FRONT RISE – Including waistband
I – BACK RISE – Including waistband
J – INSIDE LEG (SHORTS) – Measure straight down from
crotch point to hem
K – INSIDE LEG (TROUSERS) – Measure straight down from
crotch point to hem
8.2.2 MENSWEAR KNITTED TOPS H - NECK STRETCH – Extend the neck with the bottom of the N – SLEEVE LENGTH FROM CENTRE BACK NECK – Centre
A - CHEST - Measure 2.5cm below armhole rib or collar edges level and measure straight across back neck to cuff end and pivot at shoulder at shoulder point
(3 point measure)
B - HEM WIDTH – Taken from side seam to side seam point in a I - X SHOULDER – Take from shoulder to centre back neck to
straight line (excluding shirt tail if applicable) shoulder in 3 point measure O – BICEP – Measure 2.5cm from underarm in a straight line
parallel to the cuff
C - SIDE NECK POINT TO HEM J - NATURAL SHOULDER – Measure from the side neck point
to the shoulder point P – ELBOW – Half length of sleeve measure parallel to cuff
D - CENTRE BACK NECK TO HEM
K - X FRONT – Measure at 15cm down from side neck point Q – CUFF – Measure on half
E - FRONT NECK DROP – From SNP imaginary line
L - X BACK – Measure at 15cm down from side neck point
F – BACK NECK DROP – From SNP imaginary line
M - ARMHOLE STRAIGHT – From shoulder point to underarm
G - BACK NECK WIDTH – From side neck point to side neck point with body fabric flat, leave sleeve fabric relaxed
8.2.3 MENSWEAR WOVEN TOPS N - X BACK – Measure at 15cm down from side neck point
A - CHEST - Measure 2.5cm below armh ole O - ARM HOLE STRAIGHT – From shoulder point to underarm
B - HEM WIDTH – Taken from side seam to side seam point in a with body fabric flat, leave sleeve fabric relaxed
straight line (excluding shirt tail if applicable) P - SLEEVE LENGTH FROM CENTRE BACK NECK – Centre back
C - SIDE NECK POINT TO HEM neck to cuff end and pivot at shoulder point (3 point measure)
D - CENTRE BACK NECK TO HEM Q - BICEP – Measure 2.5cm from underarm in a straight line
parallel to the cuff
E - FRONT NECK DROP – From SNP imaginary line
R – ELBOW – Half length of sleeve measure parallel to cuff
F – BACK NECK DROP – From SNP imaginary line
S – CUFF – Measure on half
G – BACK NECK WIDTH – From side neck point to side neck
point T – COLLAR CIRCUMFERENCE – Measure centre of button to
centre of button hole
H - FRONT YOKE – Measure along seam from neckline
to armhole U – COLLAR LEAF EDGE – measure along top edge of collar
from point to point
I - YOKE DEPTH FRONT – Side neck point to yoke seam in a
straight line V – COLLAR POINT LENGTH - Measure the length from the
collar point to where it is attached to the collar stand.
J - YOKE DEPTH BACK – Centre back neck to yoke seam in a
straight line W – COLLAR DEPTH AT CENTRE BACK – Measure depth of
collar fall at centre back (excluding stand)
K - X SHOULDER – Take from shoulder to centre back neck
to shoulder in 3 point measure X – COLLAR STAND DEPTH AT CENTRE BACK – Measure depth
of collar stand at centre back (excluding fall)
L - NATURAL SHOULDER – Measure from the side neck point
to the shoulder point Y – TIE SPACING – Measure on the body
M - X FRONT - Measure at 15cm down from side neck point Z – COLLAR SPREAD – Measure on body point to point
8.3 CHILDRENSWEAR
8.3.1 CHILDRENSWEAR SKIRTS
A - WAIST RELAXED - Measure along top edge straight
B - WAIST EXTENDED – Stretch elasticated waist until
fabric is flat, measure along top edge of waistband, do not
overstretch fabric
C - HIGH HIP - Measure 10cm down from waistband at each
side seam and measure straight across
D - LOW HIP - Measure 20cm down from waistband at each
side seam and measure straight across
E - LENGTH – At the back of the garment, measure from the
bottom of the waistband to the hem. If there is no waistband,
measure from the top of the garment
F - HEM WIDTH - Measure straight
G - WAISTBAND DEPTH – Measure from the top of the
waistband to the bottom of the waistband
8.3.2 CHILDRENSWEAR DRESSES I - LENGTH - Measure from side neck point to hem
A - CHEST - Measure 2.5cm below armhole J - SHOULDER – Measure seam to seam. Refer to size
B - X- FRONT- Measure at half armhole point - Measure from specification to see if this measurement is including or
seam to seam excluding neck binding
C - X - BACK - Measure from imaginary line to centre back K – SHOULDER SEAM – Measure from side neck point to
neck seam shoulder point along the seam
D - WAIST POSITION - Measure from side neck point down to L - ARMHOLE STRAIGHT - Measure from shoulder point to
graded measurement position refer to size specification underarm with body fabric flat
E - WAIST - Measure straight M - BACK NECK WIDTH - Measure from seam to seam
F - HIGH HIP - Measure 10cm down from waist line at each side N - BACK NECK DROP - Measure from imaginary line to centre
seam and measure straight across back neck seam
G - LOW HIP – Measure 20cm down form waist line at each side O - FRONT NECK DROP - Measure from centre back neck to
seam and measure straight across centre front neck seam to seam
B - WAIST EXTENDED – Stretch elasticated waist until the H - INSIDE LEG - Measure straight from crotch point to hem
fabric is flat, measure along the top of the waistband, do not I - FRONT RISE - Including waistband unless agreed otherwise
overstretch the elastic with Technical Manager
C - HIP - Measure 7cm up from crotch seam for boys and refer J - BACK RISE - Including waistband unless agreed otherwise
to size specification for girls position. Measure straight across, with Technical Manager
unless agreed otherwise with Technical Manager
K - WAISTBAND DEPTH
D - THIGH - Measure at crotch point parallel to hem
E - KNEE - Measure straight at half inside leg point parallel
to hem
F - HEM WIDTH – Measure straight
8.3.4 CHILDRENSWEAR T-SHIRTS & JUMPERS F - ARMHOLE STRAIGHT - Measure from shoulder point to L - HALF SPAN - Measure from centre back neck to cuff end
A - CHEST - Measure 2.5cm below armhole underarm with body fabric flat
M - OVERARM - Measure from crown to cuff end
B - XFRONT & XBACK - Measure at half armhole point seam G - FRONT RAGLAN - Measure straight excluding neck rib
N - BACK NECK WIDTH - Measure seam to seam
to seam
H - BACK RAGLAN - Measure straight excluding neck rib
O - BACK NECK DROP - Measure from imaginary line (side
C - HEM WIDTH – Measure straight across at hem
I - BICEP - Measure at armhole in a straight line parallel to the neck point to side neck point) to centre back neck seam
D - LENGTH -Measure from side neck point to hem sleeve hem
P - FRONT NECK DROP - Measure from centre back neck
E - SHOULDER – Measure seam to seam. Refer to size J - UNDERARM to centre front neck seam to seam
specification to see if this measurement is including or
K - SLEEVE OPENING - Measure straight Q - MINIMUM NECK STRETCH
excluding neck binding
H B N
K
E O
L
8.3.6 CHILDRENSWEAR SHIRTS I - ELBOW WIDTH - Measure at half underarm point R - BACK NECK DROP - Measure from imaginary line (side neck
A - CHEST - Measure 2.5cm below armhole point to side neck point) to centre back neck seam
J - UNDERARM - Measurement including cuff
B - X - FRONT - Measure at half armhole point seam to seam S - COLLAR CIRCUMFERENCE - Measure centre of button to
K - BICEP – Measure at armhole in straight line parallel to hem
centre of button hole
C - X - BACK - Measure at half armhole point seam to seam L - CUFF WIDTH - Measurement taken with cuff
T - COLLAR LENGTH - Measure along top edge of collar
D - HEM WIDTH - Measurement taken above the style line if it fastened straight
edge to edge
has a shirt tail. Always measure straight across M - CUFF DEPTH- Measure from seam to cuff end.
U - COLLAR DEPTH - Measure at centre back excluding the
E - LENGTH - Measurement taken from side neck point to hem N - HALF SPAN - Measure from centre back neck to cuff end collar stand
F - SHOULDER - Measure seam to seam O - OVERARM - Measure from crown to cuff end V - COLLAR STAND DEPTH - Measure at centre back
G - YOKE DEPTH – Measure at the back from the side neck P - BACK NECK WIDTH – Seam to seam W - COLLAR POINT LENGTH
point to seam.
Q - FRONT NECK DROP - Measure from centre back neck to X - TIE SPACING
H - ARMHOLE STRAIGHT - Measure from shoulder point to centre front neck seam to seam
underarm with body fabric flat Y - COLLAR SPREAD
8.3.7 CHILDRENSWEAR DUNGAREES K - TOTAL STRAP LENGTH - Measure with strap adjusted 5cm
A - TOTAL LENGTH - Measure from the fold of the shoulder from strap fold to centre of adjuster
to hem L - STRAP WIDTH
B - BODY LENGTH - Measure fold of shoulder to crotch fold M – BACK POCKET POSITION FROM HEM
C - INSIDE LEG - Measure straight from crotch point to hem N – POCKET OPENING – Measure along finished
D - WAIST - Measure straight pocket opening.
E – HIP/ SEAT- Measure 7cm up from crotch and O – POCKET DEPTH – Measure down the centre of the
measure straight across, unless agreed otherwise with finished pocket.
Technical Manager
F - THIGH - Measure at crotch point parallel to hem
G - HEM WIDTH - Measure straight
H - FRONT BIB WIDTH - Measure top edge of bib
I - BACK BIB WIDTH - Refer to size specification for measure
point position
J - FRONT BIB DEPTH - Including waistband, unless agreed
otherwise with Technical Manager
8.3.8 CHILDRENSWEAR HOODED JACKET J - BICEP - Measure at armhole in straight line parallel to
A - CHEST - Measure 2.5cm below armhole the sleeve hem
B - XFRONT - Measure at half armhole point seam to seam K - HALF SPAN - Measure centre back neck to cuff end
C - XBACK - Measure at half armhole point seam to seam L - OVERARM - Measure from crown to cuff end
E - LENGTH - Measurement taken from side neck point to N - BACK NECK WIDTH - Measured seam to seam
front hem O - FRONT NECK DROP - Measured seam to seam
F - SHOULDER - Measure seam to seam P - BACK NECK DROP - Measure from imaginary line
G - ARMHOLE STRAIGHT - Measure from shoulder point to (side neck point to side neck point) to centre back neck seam
underarm with body fabric flat Q - HOOD HEIGHT - Measure at face opening
H - FRONT RAGLAN - Measure straight R - HOOD WIDTH - Measured at widest point
I - BACK RAGLAN - measure straight
8.3.9 CHILDRENSWEAR SLEEPSUIT M - XBACK - Measure at half armhole point seam to seam
A - CHEST - Measure 2.5cm below armhole N - BACK NECK WIDTH - Measure seam to seam
G
B - TOTAL LENGTH - Measure from side neck point to O - FRONT NECK DROP - Measure from centre back neck to
foot seam centre front neck seam to seam
C - BODY LENGTH - Measure from side neck point to crotch P - BACK NECK DROP - Measure from imaginary line
fold (side neck point to side neck point) to centre back neck seam
D - HIP WIDTH - Measure 7cm up from crotch fold Q - TOP FOOT PANEL LENGTH - Measure from seam to seam
E - SHOULDER - Measure seam to seam R - FOOT WIDTH - Measure across the width of the middle
F - ARMHOLE STRAIGHT - Measure from shoulder point to of the foot
underarm with body fabric flat S - FOOT LENGTH - Measure from the end of the toe closure
G - HALF SPAN - Measure from centre back neck to cuff end, to the edge of the heel in line with the heel closure
in a 3 point measure
H - OVERARM - Measure from crown to cuff end
I – BICEP – Measure at armhole in straight line parallel to hem
J - CUFF WIDTH - Measure straight
K - CUFF DEPTH - Measure seam to cuff end
L - XFRONT - Measure at half armhole point seam to seam
B - BODY LENGTH - Measure from side neck point to I - ARMHOLE STRAIGHT - Measure from shoulder point to
crotch fold underarm with body fabric flat
C - SIDE SEAM LENGTH - Measure from seam at underarm to J - HALF SPAN - Measure from centre back neck to cuff end,
leg opening edge including binding in a 3 point measure
D - FRONT LEG OPENING - Unfasten the garment. On top of K - OVERARM - Measure crown to cuff end
the fabric measure the front leg opening, along the curve, from L - BICEP - Measure at armhole in a straight line parallel to
the side seam to the front crotch seam or opening the sleeve hem
E - FRONT LEG OPENING - With the garment face up, stretch M - SHOULDER - Measure seam to seam excluding
the front leg opening until the fabric is flat along the edge of neck binding
the elastic. Measure the stretched front leg opening from the
side seam to the crotch seam or opening. The crotch must be N - TOTAL SHOULDER - Measure across straight from crown
closed. The front and back elastic edges must be free from seam to crown seam
J wrinkles but do not overstretch O - CUFF WIDTH - Measure straight
F - BACK LEG OPENING - Unfasten the garment. On top of the P - BACK NECK WIDTH - Measure seam to seam
fabric measure the back leg opening, along the curve, from the
side seam to the back crotch seam or opening Q - FRONT NECK DROP - Measure from centre back neck to
centre front neck seam to seam
G - BACK LEG OPENING - With the garment face down, stretch
the back leg opening until the fabric is flat along the edge of R - BACK NECK DROP - Measure from imaginary line (side neck
the elastic. Measure the stretched back leg opening from the point to side neck point) to centre back seam
side seam to the crotch seam or opening. The crotch must be S - DEPTH OF BINDING - Measure seam to edge
closed. The front and back elastic edges must be free from
T - KEY HOLE OPENING DEPTH
wrinkles but do not overstretch
8.3.15 CHILDRENSWEAR SWIMWEAR BRIEF TRUNK H - SIDE SEAM LENGTH - Including waistband
A - WAIST RELAXED - Measure along top edge straight I - FRONT RISE - Measure from top edge to gusset seam
B - WAIST EXTENDED – Stretch elasticated waist until fabric is including waistband
flat and measure along the top edge of waistband, do not over J - BACK RISE - Measure from top edge to gusset seam
stretch elastic including waistband
C - THIGH - Measure across at top of leg opening K - CROTCH WIDTH (CENTRE) - Measure at narrowest point,
D - FRONT LEG OPENING RELAXED - Measure along the curve edge to edge
from side seam to crotch seam or opening
E - FRONT LEG OPENING EXTENDED – Stretch the leg opening
until fabric is flat and measure from side seam to crotch seam
or opening
F - BACK LEG OPENING RELAXED – Measure along the curve
from side seam to crotch seam or opening
G - BACK LEG OPENING EXTENDED - Stretch the leg opening
until fabric is flat and measure from side seam to crotch seam
or opening
J - LENGTH AT BACK
K - SHOULDER - Measure edge to edge
L - ARMHOLE STRAIGHT - Measure from shoulder point to
underarm with body fabric flat
M – FRONT NECK WIDTH – Measure straight from apex to apex
including straps
N – BACK NECK WIDTH – Measure straight from apex to apex
8.3.16 CHILDRENSWEAR REGULATIONS SWIMSUIT F - FRONT LEG OPENING EXTENDED - Stretch the leg opening including straps
A - CHEST - Measure 2.5cm below armhole until fabric is flat and measure from side seam to crotch seam
or opening 0 - CROTCH LENGTH
B - WAIST – At the back of the garment, with the garment
G - BACK LEG OPENING RELAXED – Measure along the curve P – CROTCH WIDTH (CENTRE) – Measure at narrowest point
relaxed, measure straight across
from side seam to crotch seam or opening Q - CROTCH WIDTH (BACK) – Measure along the back seam
C - THIGH - Measure across at top of leg opening
H - BACK LEG OPENING EXTENDED - Stretch the leg opening between the leg openings
D - HIP WIDTH – Measure across at top of leg openings until fabric is flat and measure from side seam to crotch seam R - SIDE SEAM LENGTH - Measure from seam at underarm to
E - FRONT LEG OPENING RELAXED - Measure along the curve or opening leg opening edge including binding
from side seam to crotch seam or opening I - LENGTH - Measure from centre front neck point to fold S - STRAP LENGTH
at gusset
Wire play
A&B
8.4.4 FLOATING GUSSET BRIEF J LEG EDGE ON ½ - Leg edged together. ( 1cm Tolerance +/- )
L A WAIST RELAXED ON ½ - From side seam to side seam K LEG EDGE EXTENDED ON ½ - Maximum extension of leg
along waist line. ( 1cm Tolerance +/- ) edges together. ( 1cm Tolerance +/- )
C
B WAIST EXTENDED ON ½ - Maximum extension of L HIP ON ½ - From leg opening to leg opening (bottom of side
M measurement no 1. ( 1cm Tolerance +/- ) seams) straight across. ( 1cm Tolerance +/- )
C FRONT RISE - From centre front (CF) waist edge to back M FRONT COVERAGE - Taken from specified measurement
gusset seam. ( 5cm Tolerance +/- ) down from CF waist edge. ( 5cm Tolerance +/- )
D BACK RISE - From centre back waist edge to back N BACK COVERAGE - Taken from specified measurement
gusset seam. ( 5cm Tolerance +/- ) down from CB waist edge. ( 5cm Tolerance +/- )
K E SIDE SEAM - From waist edge along seam to leg edge.
( 1cm Tolerance +/- )
J D
F GUSSET LENGTH - From front gusset edge through to back
N
gusset seam. ( 5cm Tolerance +/- )
G FRONT GUSSET WIDTH - From leg edge to leg edge.
( 5cm Tolerance +/- )
H
H BACK GUSSET WIDTH - From leg edge to leg edge along
back gusset seam. ( 5cm Tolerance +/- )
I GUSSET AT NARROWEST - Gusset at narrowest point leg
edge to leg edge. ( 5cm Tolerance +/- )
A
B 8.4.5 BAGGED OUT GUSSET BRIEF J LEG EDGE ON ½ - Leg edged together. ( 1cm Tolerance +/- )
L A WAIST RELAXED ON ½ - From side seam to side seam along K LEG EDGE EXTENDED ON ½ - Maximum extension of leg
waist line. ( 1cm Tolerance +/- ) edges together. ( 1cm Tolerance +/- )
C
B WAIST EXTENDED ON ½ - Maximum extension of
L HIP ON ½ - From leg opening to leg opening (bottom of side
measurement no 1. ( 1cm Tolerance +/- )
M seams) straight across. ( 1cm Tolerance +/- )
C FRONT RISE - From centre front (CF) waist edge to front
M FRONT COVERAGE - Taken from specified measurement
gusset seam. ( 5cm Tolerance +/- )
G down from CF waist edge. ( 5cm Tolerance +/- )
D BACK RISE - From centre back waist edge to back gusset
N BACK COVERAGE - Taken from specified measurement
seam. ( 5cm Tolerance +/- )
down from CB waist edge. ( 5cm Tolerance +/- )
K E
E SIDE SEAM - From waist edge along seam to leg edge.
( 5cm Tolerance +/- )
J D
F GUSSET LENGTH - From front gusset edge through to back
gusset seam. ( 5cm Tolerance +/- )
N
G FRONT GUSSET WIDTH - From leg edge to leg edge along
front gusset seam. ( 5cm Tolerance +/- )
I
H
H BACK GUSSET WIDTH - From leg edge to leg edge along
F back gusset seam. ( 5cm Tolerance +/- )
I GUSSET AT NARROWEST - Gusset at narrowest point leg
edge to leg edge. ( 5cm Tolerance +/- )
A B
8.4.6 THONG I GUSSET AT NARROWEST - Gusset at narrowest point leg
A WAIST RELAXED ON ½ - From side seam to side seam along edge to leg edge. ( 0.5cm Tolerance +/- )
L waist line. ( 1cm Tolerance +/- ) J LEG EDGE ON ½ - Leg edged together. ( 1cm Tolerance +/- )
B WAIST EXTENDED ON ½ - Maximum extension of
K LEG EDGE EXTENDED ON ½ - Maximum extension of leg
M measurement no 1. ( 1cm Tolerance +/- )
edges together. ( 1cm Tolerance +/- )
C FRONT RISE - From centre front (CF) waist edge to front
L HIP ON ½ - From leg opening to leg opening (bottom of side
gusset seam. ( 0.5cm Tolerance +/- )
seams) straight across. ( 1cm Tolerance +/- )
G D BACK RISE - From centre back waist edge to back
M FRONT COVERAGE - Taken from specified measurement
gusset seam. ( 0.5mm Tolerance +/- )
down from CF waist edge. ( 0.5cm Tolerance +/- )
E SIDE SEAM - From waist edge along seam to leg edge.
E
( 0.5mm Tolerance +/- )
F GUSSET LENGTH - From front gusset edge through to back
D
gusset seam. ( 1cm Tolerance +/- )
G FRONT GUSSET WIDTH - From leg edge to leg edge along
front gusset seam. ( 1cm Tolerance +/- )
J
H BACK GUSSET WIDTH - From leg edge to leg edge along
H
back gusset seam. ( 0.5cm Tolerance +/- )
I
8.4.7 RECTANGLE FLOATING GUSSET SHORT I GUSSET AT NARROWEST - Gusset at narrowest point leg
A WAIST RELAXED ON ½ - From side seam to side seam along edge to leg edge. ( 0.5cm Tolerance +/- )
waist line. ( 1cm Tolerance +/- ) J LEG EDGE ON ½ - Leg edged together. ( 1cm Tolerance +/- )
L B WAIST EXTENDED ON ½ - Maximum extension of K LEG EDGE EXTENDED ON ½ - Maximum extension of leg
K measurement no 1. ( 1cm Tolerance +/- ) edges together. ( 1cm Tolerance +/- )
C C FRONT RISE - From centre front (CF) waist edge to front L HIP ON ½ - From leg opening to leg opening (bottom of side
J
gusset seam. ( 0.5cm Tolerance +/- ) seams) straight across. ( 1cm Tolerance +/- )
G
D BACK RISE - From centre back waist edge to back gusset M BACK COVERAGE - Taken from specified measurement
seam. ( 0.5cm Tolerance +/- ) down from CB waist edge. ( 0.5cm Tolerance +/- )
E SIDE SEAM - From waist edge along seam to leg edge.
( 0.5cm Tolerance +/- )
A B
F
H
8.4.8 LACE PANEL BRIEF J LEG EDGE ON ½ - Leg edged together. ( 1cm Tolerance +/- )
A WAIST RELAXED ON ½ - From side seam to side seam along K LEG EDGE EXTENDED ON ½ - Maximum extension of leg
waist line. ( 1cm Tolerance +/- ) edges together. ( 1cm Tolerance +/- )
B WAIST EXTENDED ON ½ - Maximum extension of
L HIP ON ½ - From leg opening to leg opening (bottom of
measurement no 1. ( 1cm Tolerance +/- )
side seams) straight across. ( 1cm Tolerance +/- )
C FRONT RISE - From centre front (CF) waist edge to front
M FRONT COVERAGE - Taken from specified measurement
gusset seam. ( 0.5cm Tolerance +/- )
down from CF waist edge. ( 0.5cm Tolerance +/- )
D BACK RISE - From centre back waist edge to back
N BACK COVERAGE - Taken from specified measurement
gusset seam. ( 0.5cm Tolerance +/- )
down from CB waist edge. ( 0.5cm Tolerance +/- )
E SIDE SEAM - From waist edge along seam to leg edge.
O SIDE FRONT SIDE SEAM - Along Seam from waist edge to
( 0.5cm Tolerance +/- )
leg edge. ( 0.5cm Tolerance +/- )
F GUSSET LENGTH - From front gusset edge through to back
P SIDE SEAM TO LACE AT WAIST - Distance from side seam
gusset seam. ( 0.5cm Tolerance +/- )
to lace front panel along the waist edge. ( 0.3cm Tolerance +/- )
G FRONT GUSSET WIDTH - From leg edge to leg edge along
Q SIDE SEAM TO LACE AT LEG - Distance from side seam
front gusset seam 5mm
to lace front panel along the leg edge. ( 0.3cm Tolerance +/- )
H BACK GUSSET WIDTH - From leg edge to leg edge along
R LACE AT WAIST EDGE - Along lowest scallop from front side
back gusset seam. ( 0.5cm Tolerance +/- )
seam to front side seam. ( 0.5cm Tolerance +/- )
I GUSSET AT NARROWEST - Gusset at narrowest point leg
edge to leg edge. ( 0.5cm Tolerance +/- )
Tesco Clothing
g Technical Manual - June 2010 : Version 3 Page
g 116
9. Sealing Process
To ensure all our products meet the required 9.1 Buying Sample/ First Fit 9.3 Counter Sample / First Fit
standards, all suppliers must adhere to the The initial development sample, representing concept ideas, If the buying sample cannot be used to first fit, a sample will be
following procedures. selected by the Tesco buyer for range development. The required in the correct base cloth.
buying sample can only be used as the First fit sample if it has
It is the supplier’s responsibility to ensure that all garments are
As part of the agreed contract, it is the been made to the Tesco block and stamped suitable ‘For Fit’.
fitted and measured prior to submission to Tesco.
responsibility of the supplier to supply all A Sample Submission tag must be attached to all fit samples,
sampling and wearer trials free of charge. and must include up to date information. Please see All samples must be to Tesco blocks/specs and to be fitted
‘Tesco Sample Submission Tag’ (Appendix 7). on live models or dummies (children’s wear only). It is the
supplier’s responsibility to ensure that all styles are suitable
Buying sample / First fit samples must be to Tesco blocks/specs.
for the intended end use.
Contact for the British Standard Children’s Dummies (used by
9.2 Selection Meeting Tesco) Models of London Telephone: 020 8896 2440
This is a meeting between the Tesco Technical Manger, Buyer For Alvanon Products please visit the website by the
and Supplier to agree styling, make up trims, fabric and fit etc. following link for Worldwide Contact Details -
Testing requirements, packaging and critical paths will also be www.alvanon.com/M07_S01.html . Also see the attached
agreed. For block, specs and technical information please use AlvaForm Stand information for each department.
the Tesco Technical Library.
Ladieswear
www.tescotechnicallibrary.com
Menswear
Technical Library Charges Childrenswear
9.4 First fit, Second fit, etc Sample Submission 9.5 Red Seals 9.6 Green seals
Requirements • Must be an approved pre-production sample from the • Must be an approved sample representative
• Size as specified by Design/Specification pack or proposed factory of final production, including final labelling
Technical Manager and packaging
• Approval may be subject to additional conditions / agreed
• Correct paperwork must be submitted, i.e.: amendments • Green seals must be submitted a minimum of
>> Proposed spec showing measurement discrepancies 10days prior to delivery.
• Sample may or may not be in final production colours /
>> Tesco product specification sheet correctly completed logos • Two Green Seal should be submitted to the
>> Test request form fully completed buying team
• The sample should be made with the correct fabric
• Until the sample is sealed, subsequence samples will be construction (but not necessarily from approved bulk fabric) • If supplier is Landed to FOB, 4 green seals are to be
referred to as Fit 1, Fit 2, Fit 3 etc. Once it a fit sample is submitted to buying team (2 to be tagged for Tesco and 2 to
sealed by TESCO it will be referred to as the red seal sample. • May require minor cosmetic adjustments – confirmed in
be tagged for the supplier to have).
writing to the supplier at the time of sealing and recorded
9.4.1 Tesco Workbooks on the sealing tag • All samples must be submitted with correct packaging, as to
Please refer to Expectations Of A Tesco Workbook. be displayed in store.
• Capable of passing all testing requirements specified
9.4.2 Ways of Working by Tesco • Correct paperwork must be submitted:
Please contact the relevant Technical Manager of the • Be correct for size, styling and fit >> Approved size spec showing measurement discrepancies
department for the Ways of Working Handbooks. >> Tesco product specification sheet correctly completed
If a supplier is not authorised to Self Red Seal, >> Original copies of test reports - with cover sheet
a sample should be submitted to the Tesco correctly completed and approved test request form indicating
Technical Manager for Approval. Please see that all requested tests have been completed.
Ladies, Mens or Kidswear Ways of Working
documents, section 9.4.2. >> Completed AQL form
>> Green seal tags must be completed and attached to the
samples. The information required on these is as follows:
• Date
• Supplier
• Tesco style number
• Signed by the suppliers technical representative
The Tesco Technical Manager will sign these and keep one All paperwork should be sent by e-mail to the relevant Tesco 9.9 Production
for reference and give one to the buying team. A green seal Technical Manager, and also a hard copy included with the Please see Tesco Textile Performance Standards.
sample will not be returned to the supplier, ensure a similar submitted samples. Please ensure paperwork is sent to the
sample representative of samples submitted to Tesco is kept relevant email account. Production should not commence until all fabric testing and
by the supplier. red seals are approved as laid out in the Tesco Textile
Ladies.technical@uk.tesco.com Performance Standards. Any tests that fail this standard must
Stock of the green seal tags can be ordered from the Mens.technical@uk.tesco.com be discussed and agreed with the Tesco Technical Manager.
following suppliers: Kidsbaby.technical@uk.tesco.com
The supplier must conduct an AQL inspection on bulk
Unisto Ltd Paperwork to be sent in one e-mail per style, including all three production (90% complete).
Albury Lodge documents as attachments. Tesco style number, description,
The Street manufacturer and seal type are to be included in the subject This should be submitted via e-mail prior to shipment/ delivery
Albury line of the e-mail i.e. AF011319 Graffiti print Long sleeved into depot, if not submitted with green seals. No style will be
Surrey t-shirt Long Fung 2nd Fit approved for delivery into the warehouse without a
GU5 9AE satisfactory AQL report from the supplier (refer to Inspection
The web based system Eqos is currently being used for Tesco Procedures, Section 10) complete test reports and green seal.
T: 01483 209100 International Sourcing, Please be aware that this system will be
F: 01483 209109 available to use within 12-18months for all UK Tesco divisions
and UK suppliers. 9.10 Repeat Contracts/Running Lines
Contact: Mona Simpson
www.unisto.co.uk When a contract is repeated, please refer to the relevant Tesco
9.7 Press Samples Technical Manager for details of the required sealing process.
All press samples submitted must be addressed to the buyer For continuity lines, a full AQL report and current satisfactory
Sam Hing Ho Haberdashery Co., Ltd.
and made to production standards in bulk cloth, inclusive of fabric test report must be submitted to the Tesco Technical
80-82 Nam Cheong Street
all bulk trims. Manager every six months.
Kowloon,
Hong Kong
T: (852) 2391 1611 9.8 Samples for Direct
F: (852) 2789 0710 Samples requested for Direct are an addition and must be
correct for both colour and styling. The samples will be
Contact: Edwin Wong
photographed for the website, so all details must be correct.
9.11 Self Red Sealing 9.13 Procedure for Disney products Please see table illustrating the additional information required
When a supplier has consistently been a green sealing supplier As for UK product except: for batch coding in garments and on packaging.
then the Tesco Technical Manager may decide that the supplier • One extra samples (of smallest size) to be submitted with
can be given the status Self Red Sealing. This requires a green seals for Disney approval, unless sent directly to One Site Two or more sites
nominated person within the supplier’s organisation to become Disney by supplier.
responsible for understanding the Tesco standards and Additional non Require site code.
ensuring the products that it produces for Tesco consistently • All factories manufacturing Disney product for Tesco MUST information Additional number to
achieve the standards. This will mean that the supplier can have a Disney Audit before commencing production. required on be added and placed
approve there own red seals and proceed into production technical label below the supplier
without prior approval from Tesco Technical Manager. code. **
9.14 Packaging
Batch code Small ribbon Small ribbon with
All suppliers to Tesco Stores Limited must be given
information for with batch batch number printed
9.12 Self Green Sealing Suppliers authorisation to use the packaging website www.tescodesign.
traceability (on number printed on, attached
When a supplier has consistently delivered green seal samples com this allows the supplier to view and obtain the references
garment) on, attached underneath the
and relevant test reports which are to an acceptable standard for all of the packaging required to be on the products.
underneath the technical label.
then the Tesco Technical Manager may decide that the supplier All packaging must be from nominated source unless technical label. Numbering E.g. 001,
can be given the status of Self Green Sealing. This requires a previously agreed with the packaging team. Numbering E.g. 002
nominated person within the supplier’s organisation to become 001, 002
responsible for understanding the Tesco standards and Please contact the packaging team regarding any
ensuring the products that it delivers to Tesco consistently packaging queries. Batch code non Additional sticker with
achieve the standard. This will mean that the supplier can information for site code and batch
approve their own green seals and deliver to the Tesco traceability (on number printed on it.
warehouse without prior approval from the Tesco Technical
9.15 Batch coding packaging) To be placed directly
Manager. Self Green Sealing suppliers can have this position All the following products must be batch coded: below the barcode
revoked by Tesco at any time if there is due cause. Self Green Continuity lines label.
Sealing suppliers may still have random inspections performed Multi shipments*
on their products in the Tesco warehouse. Basic lines
Schoolwear
Tesco Clothing
g Technical Manual - June 2010 : Version 3 Page 122
10. Inspection Procedures
Tesco uses the Inspection by Attributes system for inspecting Use either a roving inspection system, or a fixed examination 10.2 Control of non-conforming products
products. This scheme is based on BS6001 Part 1, 1991/ station within the production line. Whatever the method, Products which do not conform to our standards must be
ISO2859-1. With this scheme, there is an established every supplier should ensure that it examines all the key marked clearly and quarantined. These garments may not
Acceptable Quality Level (AQL). This specifies the number and elements in garment production, including sizing, make-up, enter the production process again without corrective action.
level of inspection required for each line. It classifies products labelling, and check these against the red or green seal sample Factory should be able to provide documents of reworking,
according to whether they are conforming or non-conforming and the relevant paperwork. All results must be recorded for including number of garments and type of faults found,
i.e. whether accepted or rejected based on quantity and type of later inspection. if requested by a TM.
faults founds. Each fault must be counted, and further
classified according to whether they are critical, major or minor. Any non-conformity, that cannot be rectified, must be
BS6000/IS2859 series of standards “Sampling Procedures for 10.1 Acceptable Quality Levels discussed as soon as possible with the relevant Tesco Technical
Inspection by Attributes” and is subsequent guide BS6000 are Manager, to decide the most appropriate course of action.
Stock must be inspected by the supplier to AQL level 2
available from BSI. (No critical accepted, 1.5 major, 4 minor) prior to delivery.
Factory should conduct in line inspections, and final inspections Check using the red seal sample (or green seal sample if this
10.3 Definitions of non-conformities
prior to AQL. Supplier and factory to refer to the fault table is available) and all relevant paperwork approved during the
and type
(Appendix 8). sampling procedure, ensure the packaging details are
examined against the contract. Record the results on a Tesco 10.3.1 Critical - None
AQL report (Appendix 9). The form should be submitted A critical non-conformity is one that poses a strong
together with green seal samples and paperwork as outlined in possibility of resulting in hazardous conditions for
Section 9 - Sealing Process. customers using the product. It also applies to product
not conforming to current legislation.
The AQL should be conducted when 90% of stock is completed,
if this takes place after the green seal samples are submitted, 10.3.2 Major – AQL 1.5
the AQL form must be submitted for approval prior to delivery. A major non-conformity is one that risks causing a
(Green seals should be submitted from first production). failure during usage that would render the product unfit
Notify the Tesco Product Development Manager and Technical for purpose or would reduce the aesthetic appearance of
Manager of any deviation in production from the approved the product resulting in poor sales and is likely to result in
sample prior to this inspection. customer complaint.
Thread ends/ loops (of any length) in any area of Needle damage. Creases.
garments for children aged 36 months and under. Insufficient seam bite. Glazing, over pressing, impression marks or boarding out.
Puckered seams.
Floats (thread loops) behind embroidery, jaquard
knitwear and hosiery longer than 1cm on garments Holes in pockets.
for children 36 months and under.
Sleeve lining unsewn or twisted.
Any type of animal or insect infestation, Thread ends over 2cm in length. (Critical on childrenswea)
or evidence of. Uneven topstitching.
Insecure pile on fur used on any garments for Glazing overpressing, impression marks or boarding out.
children 36 months and under. Incorrect size label / packaging/ barcode/ swing ticket.
Open ended zips without a top kob for all garments Chipped enamel from a metal component.
for children 14years and under. Insecure button (adultwear).
SAMPLING AND INSPECTION BY ATTRIBUTES METHODS (MIL - STD - 105 E / ABC - STD 105 / DIN - 40080 / BS - 6001 / ISO 2859
Type Category of inspection Final inspection/ on-line Inspection Final Inspection Final Inspection
Sample size level Of already produced units (on line) OR of Of shipment quantity (final) Of shipment quantity (final)
shipment quantity (final)
1.0 1.5 2.5 4.0 1.0 1.5 2.5 4.0 1.0 1.5 2.5 4.0
Defects accepted 0 0 0 0 0 0 1 1 0 1 1 2
Defects accepted 0 0 0 1 0 1 1 2 1 1 2 3
Defects accepted 0 0 0 1 0 1 1 2 1 1 2 3
Defects accepted 0 1 1 2 1 2 3 5 2 3 5 7
SAMPLING AND INSPECTION BY ATTRIBUTES METHODS (MIL - STD - 105 E / ABC - STD 105 / DIN - 40080 / BS - 6001 / ISO 2859
Type Category of inspection Final inspection/ on-line Inspection Final Inspection Final Inspection
Sample size level Of already produced units (on line) OR of Of shipment quantity (final) Of shipment quantity (final)
shipment quantity (final)
1.0 1.5 2.5 4.0 1.0 1.5 2.5 4.0 1.0 1.5 2.5 4.0
Defects accepted 1 1 2 3 2 3 5 7 3 5 7 10
1201-3200 Sampling size 50 50 50 50 125 125 125 125 200 200 200 200
Defects accepted 1 2 3 5 3 5 7 10 4 7 10 14
3201-10000 Sampling size 80 80 80 80 200 200 200 200 315 315 315 315
Defects accepted 2 3 5 7 5 7 10 14 7 10 14 21
10001-35000 Sampling size 125 125 125 125 315 315 315 315 500 500 500 500
Defects accepted 3 5 7 10 7 10 14 21 10 14 21 21
SAMPLING AND INSPECTION BY ATTRIBUTES METHODS (MIL - STD - 105 E / ABC - STD 105 / DIN - 40080 / BS - 6001 / ISO 2859
Type Category of inspection Final inspection/ on-line Inspection Final Inspection Final Inspection
Reduced level I Normal level II Increased level III
Sample size level Of already produced units (on line) OR of Of shipment quantity (final) Of shipment quantity (final)
shipment quantity (final)
1.0 1.5 2.5 4.0 1.0 1.5 2.5 4.0 1.0 1.5 2.5 4.0
35001-150000 Sampling size 200 200 200 200 500 500 500 315 800 800 500 315
Defects accepted 5 7 10 14 10 14 21 21 14 21 21 21
150001-500000 Sampling size 315 315 315 315 800 800 500 315 1250 800 500 315
Defects accepted 7 10 14 21 14 21 21 21 21 21 21 21
500001+ Sampling size 500 500 500 500 1250 800 500 315 1250 800 500 315
Defects accepted 10 14 21 21 21 21 21 21 21 21 21 21
WT Sea Air Ltd – Request for Costing It is the supplier’s responsibility to ensure that the Tesco Tesco expects to receive full credit for merchandise returned
Hucknall Industrial Est. Technical Manager is advised of the re-processor being to the supplier either because the order has been cancelled or
Unit 5, Daniels Way, Off Watnall Road, Hucknall contracted, and that the re-processing has been performed the goods are found to be faulty.
Nottingham, NG15 7LL to Tesco standards. This will then be randomly inspected
If in doubt about any of these procedures, consult a Tesco
when booked back in to the Tesco DC.
T: 0208 7508641 Technical Manager for advice before initiating any action.
F: 01153 680931 All merchandise which fails during re-processing should be
assessed following Classification of Non-Conformities guide.
Hugh Churchyard – General Manager
10.14 Tesco Clothing-Incorrect Delivery/Quality
T:01322 621 150
and Supplier Compensation - Aug 2006
M:- 07899 982766
10.13 Failed Merchandise and Cancellations Incorrect deliveries i.e. lateness, wrong packing, bar-coding
F: 01322 621 151
hugh.churchyard@wtseaair.com Products commissioned by Tesco, but subsequently cancelled, and poor quality, affects Tesco Clothing dramatically, both in
or which fail to meet the required standards of production terms of lost sales but also in the management time to resolve
should be disposed of according to the following guidelines: the issues.
TRIOS s.r.o Seconds, overmakes, cancellations, stockbuys and failed Suppliers who deliver non conforming stock/orders will be
Pezinska cesta, 903 01 Senec merchandise should NOT be disposed of in the UK until at least charged. This is to compensate for extra resources required
T: +421 (0)2/4592 80 94 six months has elapsed after the end of the season for which to manage the non conforming stock.
E-mail :trios@trios.sk the products were intended, or as negotiated with the buying/
In the following pages we cover incorrect deliveries broken
merchandise team.
down into the three headings
All identifying labels/marks should be removed from Tesco
PANOBA s.r.o • Late deliveries
garments, including hangers and swing tickets. ALL sew in
Karpatske nam.20, 831 O6 Bratislava • Poor Quality
labels must be cut, to remove any reference to Tesco.
Tel: 0948 256 481 • Incorrect Packing, Bar-codes etc
Garments that include the Tesco motif (or equivalent branded
E-mail: info@panoba.sk property of Tesco e.g. F+F) as an integral part of the design
Website: www.panoba.sk must not be disposed of without prior agreement of the Tesco
Product Development Manager/ Technical manager.
The Tesco logo is owned exclusively by Tesco.
10.14.1 Late Delivery 10.14.2 Quality In these instances the following compensation will be sought:
Each product ordered at Tesco Clothing has a planned in-store Although Tesco aims to give its customers the very best price • Pay for all remedial work at the Tesco nominated
and exit date. If goods are late for any reason, then the sell this is NOT at the expense of quality. re-processor who knows what Tesco is exactly looking for
through percentage is affected and the Tesco Team has to
If/when a Quality issue occurs the Supplier will be expected to • Compensate for additional handing at a rate of £1/box or
re-organise other stock to occupy planned shelf/hanging space.
£5 per palette
• Pay for all remedial work required in country to meet the
Therefore we request the following for late deliveries
agreed standard of quality PLUS
• 1 week delay 5% off Net Cost Price • Pay for transport costs to/from the DC to the re-processor
£2,000 compensation for handling/managing
• 2 week delay 10% off Net Cost Price • Compensate for all additional handling costs @ £1/box or
£5/palette Please contact Tesco DC for Supplier Handbook (How to Deliver
PLUS
• If the remedial work then results in lateness, the previously into Tesco) and to book a Supplier Induction to Tesco DC.
• Cancellation of all/part quantity: mentioned lateness compensation must also be paid
>> 1-2 week delay would result in cancelling 1 or 2 weeks PLUS
10.15 Customer Complaints and
worth of sales
£2,000 compensation for handling/managing the issue Compensation
>> weeks plus would result in whole order being cancelled
All of our customer returns are monitored by our stores,
PLUS Customer Services Centre at Dundee and approved third
10.14.3 Delivery Compliance parties. If there are a high number of returns on an individual
£2,000 compensation for handling/managing the delay/store
launch etc. However, CE does not ask for a £2,000 Tesco Clothing has spent time compiling the DC delivery style or a pattern of similar issues across various styles from
compensation they calculate on loss of sales / profit. manual and all of our suppliers should have been through a the same supplier, we reserve the right to request
Tesco Supplier Induction so that deliveries can flow smoothly compensation to cover costs incurred by Tesco.
However, no financial compensation would be requested if through the DC to the stores.
• Supplier air freights the goods to meet original in store date However, from time to time supplier deliveries cannot be
• If delay is caused by Tesco Stores Limited accepted into the DC without remedial work being
This includes delays for fabric, packaging, accessories delay commissioned to ensure that the product gets to stores and
etc, unless otherwise informed and agreed in writing by Tesco the customer without a hitch.
Clothing in advance.
10.16 Surveillance Testing Regarding product recall, please refer to the Technical
Tesco routinely test products to evaluate them for safety, Charges Summary table. (Appendix 1)
legality and performance, this forms part of our due diligence
programme. The costs for this testing are to be incurred by the Compensation Table
supplier. Any non conformances the supplier will be contacted
directly by Tesco. COMPENSATION
Delivery Pay for all remedial 5% off the Net Cost of each affected PO. UK- £2000 Compensation-
Compliance works and transport handling/managing for major
costs to/from the DC non-compliance CE-EUR
to the re-processor £5- per each non
conforming pallet
NOTE: In reference to section 3.4.10 Store Faulty Returns will be reported monthly and charges applied, twice yearly. If a supplier
does not receive any notification no charging is applicable. Please refer to section 3.4.10 for guidelines, or contact the relevant
Technical Manager for information and support.
10.18 3RD Way Landed to FOB INSPECTION PROCESS • SGS will carry out an AQL on the order, if the inspection has
Inspection Processes Inspection preparation passed SGS will issue a “COIR” (Certificate of Inspection
Release). The factory will need to send the COIR to the
PRODUCTION PROCESS • All Tesco orders must be inspected by SGS prior supplier, forwarder and appropriate hub.
SAMPLE APPROVAL FORM to shipment.
• The forwarder will then release the container for loading.
Sample Type 4 x samples required for fit meeting/sign off • All inspections must be arranged by the factory with No goods can be shipped without the COIR approved form
SGS directly. SGS require 5 working days notice. All 1st in place.
Green Seals 2 x samples for Tesco UK inspections will be paid for by Tesco International Sourcing.
1 x sample for supplier If SGS fails an inspection, the factory will have to re-book • If the SGS inspection fails, the AQL form will be sent by the
1 x sample to be returned to the factory at their expense. factory to the supplier and hub. The hub will send to the
appropriate UK TM. The UK TM will assess the points that
Green Seals must be first garments off the production line with • The supplier must also book the forwarder, the forwarder the inspection has failed on, and take appropriate remedial
all swing tickets / over riders attached. To be submitted to the will require 14 working days notice. action / sign off. The factory will have to meet the action
UK buying office for approval. All comments from green seal
• Inspections will be carried out against completed bulk required by the UK TM, and re-book SGS for inspection.
fit session to be recorded on the workbooks.
orders; these orders need to be produced 100% ready for
Green seals are tagged with seal and signed off by TM, shipment, including packaging.
supplier will send 1 x green seal to the factory. GARMENT INSPECTION PROCEDURES
• Before the factory contact SGS the factory must
Factory will need to submit the green seal, along with Factory must ensure that the technical manual has been
ensure a “Supplier Inspection Package Checklist” has
all documents (stated on the Supplier inspection packet followed for production.
been completed, and the necessary documents are available
checklist for 3rd party inspections, and approval for the for the SGS inspector. This will include the green seal and Tesco reserves the right to visit a supplier’s premises
SGS pre-shipment inspection. trim card which has been returned by the supplier. Factory at any time to inspect any line against agreed standards.
must return this form to the supplier for checking, with Any faults found will be discussed during the visit to find ways
the confirmation of the SGS booking, prior to the of improving production. This will be following up by a report
SGS inspection. written by a Tesco Technical Manager, listing the issues and
any action points arising. The report should be signed by
both parties to confirm agreement.
Re-Processors ICS Distribution Ltd WT Sea Air Ltd – Request for Costing
ICS House Hucknall Industrial Est.
Denwells
Halfords Lane Unit 5, Daniels Way
Stafford Park 12
Smethwick Off Watnall Road, Hucknall
Telford
West Midlands Nottingham
Shropshire
B66 1BP NG15 7LL
GU14 0NY
TF33BJ T: 0121-5581212 T: 0208 7508641
F: 0121 -5581818 F: 01153 680931
andrew@denwells.co.uk
rav@icsltd.uk.com hugh.churchyard@wtseaair.com
COMPANY NAME
ZWM
CONTACT NAME
Shu Liang
PHONE NUMBER
86 - 21 - 67756212
MOBILE NUMBER
0 - 1356 - 4948853
EMAIL ADDRESS
sales@perfecct-zipper.com
perfect@perfect-zipper.com
WEB ADDRESS
www.perfect-zipper.com
COMPANY NAME
Micro-Pak Ltd
CONTACT NAME
Martin Berman
Emily Yim
PHONE NUMBER
+852 2956 2991
EMAIL ADDRESS
info@micropakltd.com
WEB ADDRESS
www.micropakltd.com
4. Graded Spec
This should be added from the Tesco Block Library – Blocks
should be confirmed with/by your Tesco Technical Manager.
Highlighted areas in yellow should be filled in accordingly:
• Sketches to be added as on the front design tab
• Discrepancies to be added at the end of the spec
• Date to be added to the spec
• Factory, suppler details, block etc all to be added 1st fit, 2nd fit and Green Seal Specs
as highlighted • Ensure any spec changes are highlighted and changed for
the new 1st fit from the graded block spec (visibility of block
Factory site must be added before any sample is fitted spec changes are clear through the fit process of style).
to each work book on the deign page and brought into all • Measure garments before submission for a fit session - add
fit sessions. garment measure discrepancies to the spec - highlighted
• Base measurements should be changed accordingly after fit in yellow.
each fit sessions by the supplier in response to any fit • Add/fill in size and date measured.
comments made. • Add date of fit session to spec.
• Date and if the spec was approved or rejected MUST be • Confirm 1st spec is approved or rejected (next to date).
edited appropriately after each fit session. • Continue the same process to green seal.
1st Fit example: 2nd Fit example: Green Seal Fit example:
Products Description Charging Unit Frequency When applied Fixed Charge per unit Variable Costs Comments
Department / (subject to VAT) (subject to VAT)
Company
Systems
Food and SEDEX SEDEX Primary site Annual Mandatory all £28
Non-Food subscription suppliers
Food and Tesco Technical Micros Supplier Annual Mandatory all £750 – £2750 Scale of charges dependent on
Non-Food Library suppliers supplier size/ number of products
See appendix 3 for
subscription
details
Food and Tesco Technical Micros Supplier or Before Mandatory all £500 Cost per head for 2 day training
Non-Food Library training primary site completing suppliers session. Day 1: Tesco Technical
Specification Library Process Training Day.
Non-Food Approval Commercial Primary site Before Mandatory Non food audits vary (Travel &
Auditing Category / PIU Reprocessors production by company £895 a day Accommodation +
Packing Sites starts Expenses)
Products Description Charging Unit Frequency When applied Fixed Charge per unit Variable Costs Comments
Department / (subject to VAT) (subject to VAT)
Company
Factory Approval / Visit
Non Food Approval Commercial Primary site Before Mandatory Non food audits vary Travel &
Auditing Category / PIU Reprocessors production by company Accommodation
Packing Sites starts
Food and Re-audit in case Commercial Primary site Before Mandatory Non food audits vary Travel &
Non-Food of failure Category / PIU Reprocessors production by company Accommodation
Packing Sites starts
Food and Ethical Audit Third Party Primary site Per Audit Medium and £200 - £2000 Depends on size / location
Non-Food company Reprocessors High Risk Sites
Packing Sites
Food Ethical Trading Trading Law and Supplier Quarterly Mandatory for £326.24 per annum
Program Technical all suppliers of
supplier cost Tesco Branded
contribution Products
Products Description Charging Unit Frequency When applied Fixed Charge per unit Variable Costs Comments
Department / (subject to VAT) (subject to VAT)
Company
Factory Approval / Visit
Food Product Trading Law & Primary site Minimum Mandatory all £835 per day Samples, Travel &
|Integrity Unit Technical Reprocessors every 2 years suppliers Accommodation
(PIU) Packing Sites costs
Maintenance
Audit
Non-Food Product Trading Law & Primary site Minimum Mandatory £835 per day Samples, Travel &
|Integrity Unit Technical Reprocessors every 2 years Accommodation
(PIU) Packing Sites costs
Maintenance
Audit.
Food and Pre-delivery Commercial Primary site As Required If required only Samples, Travel &
Non-Food inspections- 1st Category Reprocessors Accommodation
Production or Packing Sites costs.
AQL
Products Description Charging Unit Frequency When applied Fixed Charge per unit Variable Costs Comments
Department / (subject to VAT) (subject to VAT)
Company
Additional Product Testing
Non-Food Surveillance Trading Law & Product Requirements Risk assessed £100 Dependent on Risk based testing program
Testing Technical set by product priorities only complexity of tests
type
Non-Food 100 person Trading Law & Product Where Products failing Up to £1200 There are Compliance against specification
home trial Technical applicable QB test additional charges and benchmark also charged.
where the Supplier responsible for sample
combined weight provision, benchmark purchase
of the samples is and repacking/debranding.
over 500g
Non-Food 100 person Trading Law & Product Where New lines Up to £1200 + £240 for There are Compliance against specification
Grocery 1 home trial Technical applicable any partial testing (eg. additional charges and benchmark also charged. May
Fragrance screening where the incur re-testing cost for NPD lines
prior to full test. combined weight post failure. Supplier responsible
of the samples is for sample provision, benchmark
over 500g purchase and repackaging/
debranding.
Food and Market Review Tesco Commercial Product Where As required Sample costs Sample costs Run as required by the Tesco
Non-Food Category applicable Commercial Category
Products Description Charging Unit Frequency When applied Fixed Charge per unit Variable Costs Comments
Department / (subject to VAT) (subject to VAT)
Company
Packaging
Food and Artwork & Repro Design Agency Product Per design Mandatory all Variable see latest price Amendments and Amendments and errors will be
Non-Food suppliers matrix errors will be charged
charged
Non-Food Validation of Trading Law & Barcode Per Barcode Mandatory all £135 Amendments and
legal label copy Technical suppliers errors will be
and barcode charged
integrity
Incidents / Non-conformances
Food and Product Tesco Dundee Product Per complaint As received £25 Cost of Refund This applies unless covered by a
Non-Food Complaints from customers Cost of Goodwill separate returns agreement.
gesture
Large claims
referred to supplier
Legal claims
notified in advance
to supplier
Non-Food Metal Foreign Tesco Commercial Product Per incident In the event of £4000 Clothing Category ONLY
Clothing Body Category an incident
Products Description Charging Unit Frequency When applied Fixed Charge per unit Variable Costs Comments
Department / (subject to VAT) (subject to VAT)
Company
Incidents / Non-conformances
Food and Enforcement Trading Law & Product Per incident In the event of £650 Legal action costs
Non-Food Challenges Technical an incident
Non-Food Product Returns Tesco Commercial Product Per Return As received £26.50 for 2 man Cost of processing Products returns below a value of
Hardlines Category from customers courier return and cost of £20 will not be returned to depot.
product will be
£6 for 1 man
debited to supplier
Food and Public Recall Trading Law & Product Per incident In the event of £10,750 Additional costs
Non-Food Technical an incident may be charged by
the commercial
category for loss of
profit and/or
related costs at
stores and depots
Food and Emergency Trading Law & Product Per incident In the event of £1,075 Additional costs
Non-Food Product Technical an incident may be charged by
Withdrawals the commercial
category for loss of
profit and/or
related costs at
stores and depots
Products Description Charging Unit Frequency When applied Fixed Charge per unit Variable Costs Comments
Department / (subject to VAT) (subject to VAT)
Company
Incidents / Non-conformances
Food and Product Tesco Commercial Product Per incident In the event of
Non-Food Withdrawals / Category an incident
Recalls pos costs
Food and Product Tesco Commercial Product Per incident In the event of 70-80,000 (guide) Typical if National Press UK and
Non-Food Withdrawals / Category an incident Ireland
Recalls press
article costs
Food and Bar Code Trading Law & Product Per incident In the event of £540 Costs at Stores
Non-Food Non-scan Technical an incident Costs at
distribution centres
Visit (3rd party)
and TPA costs if
persistant
Supplier Training
TFMS Supplier Trading Law & Available to all Optional £550* *Cost includes 1 night
Training 2 day Technical Tesco suppliers accommodation and
course evening meal
Date Tesco/Supplier Operator Operation/ area on garment Needle Type All Parts Found Action Taken if no Supervisor Signature Taped Needle
Style Number Number Size Yes / N Pieces
Date Time Tesco Style Factory identification Quantity of style metal Contaminant found: Supervisor signature
number number detected *Yes/ No
Date Tesco / Supplier Action taken to trace source of contaminant and rectify Contaminant found Supervisor Signature
style number
Technical Comments:
SAMPLE SUBMISSION
Season:
Date:
Supplier:
Factory:
Description:
Design Number:
Department:
Size:
Block reference:
Fabric information:
Washing details
Fault Code Description ONLY (Used for Q.C - KPI report) Q.C Reason Codes ONLY (Used for Q.C -KPI report ) Fault Code New Fault Description
02 Broken Zips
15 Safety Issue
03 Dye/print Faults
Fault Code Description ONLY (Used for Q.C - KPI report) Q.C Reason Codes ONLY (Used for Q.C -KPI report ) Fault Code New Fault Description
19 Incorrect labelling
22 Missing Part
27 Customer Goodwill
28 Wastage stock/stores
18 Lining split/damaged
Fault Code Description ONLY (Used for Q.C - KPI report) Q.C Reason Codes ONLY (Used for Q.C -KPI report ) Fault Code New Fault Description
FULL DESCRIPTION
24 CHARACTER DESCRIPTION
FABRIC
TESTING RESULTS
TOE SEAM/ROSSO
SIZING
COPYRIGHT
TOTAL NO OF FAULTS
SIGNED
THIS FORM MUST BE SUBMITTED TOGETHER WITH COMPLETED SIZE SPECIFICATION, TO THE RELEVANT TECHNOLOGIST
PRIOR TO DELIVERY
Q. Why so TESCO carry out Q.C inspection on UK & HUB deliveries at the D.C
• Identify HIGH RISK suppliers
• Monitor Suppliers Performance
• Ensure Guide Lines set in the TESCO CLOTHING TECHNICAL MANUAL are maintained
Q. Reasons why the Technical Team would request a Q.C Target Inspection at the D.C
• Suppliers FAILING to address RED SEAL comments & concerns
• GREEN SEAL sample DO NOT MEET TESCO REQUIREMENTS
(GREEN SEALERS –MUST represent BULK PRODUCTION)
• Legal Implication effecting Product Safety
• Customer Store complaints
• Monitor New suppliers
Category Category
Category Category Category Category Category
BOYS & BABY &
MENS LADIES SHOES ESSENTIALS ACCESSORIES
GIRLS TODDLER
FAILED A Monthly Q.C Summary Report is sent to the all the FAILED
Q.C Inspection Technical Team Highlighting Q.C Inspection
HIGH RISK suppliers
Annual Sales
>50
>50
Number of
Specifications £1,500 £1,950 £2,720 £2,720
>10