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 Over
1 billion people & the largest
democracy in the world

 Less
than a third in size of US- almost four
times the population

 Largest
English speaking workforce after
USA…nearly 25% with higher secondary
education

 Averageage: 26 yrs(China-36 years). 67%


people are below 35 years
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 Add2m graduates and 460000 engineers
every year…1.5x China and 2x of US

 World renowned higher education institutes ,


e.g. IITs, IIMs

 GDP growth 2x of US and UK

 1m IT Enabled Services (ITES) jobs and the


forecast is 2m by 2008

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“India is a democracy with a young & large
English speaking middle class, with strong
technical and mathematical aptitude and
good work ethic.”

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 Attritionof HR can be defined as reduction in
the number of employees through retirement,
resignation or death
 In other words, attrition can be defined as the
number of employees leaving the organization

 "Why
our attrition rate is higher than other
company?".

 The
company cannot afford to lose its best
employee to competitors.

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 An ideal situation while working in a office :

 Employer's goodwill in the market


 Remuneration
 Future growth
 Working condition
 Co-workers
 Future stability with the organization

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 HRteam conducts EXIT interview when an
employee left the job to get the information
about one's decision to leave an organization

 Zero Attrition

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 Causes of Attrition

 Attrition Rates

 Effects
of attrition on employees and
organization at large

 Cost

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 Advantages and disadvantages of attrition

 Key to reduce attrition

 Current scenario

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 Adjustment with different cultures

 Encountering new problems

 Exposure to new challenges

 Healthy competition

 Low morale

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 Brand Image

 Customer relationship

 Disruption in work

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 Loss of knowledge capital
 Delay in execution of projects
 Loss of production
 Increasing cost of recruitment
 Burden burn-out on existing employees
 Internal knowledge is being shared outside
 Existing team may get defocused

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Attrition is a boon in
disguise…!!

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Benefits
 Removes bottle-neck

 Creates space for the entry of new talents

 Assists in evolving high performance teams

 Infuses new blood into the organization

 Enhances ability for execution

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Benefits
 New thoughts, ideas, and hence, more
innovation and creativity

 Knowledge of best practices from across the


industry is brought in

 Challenging status quo

 lower cost with fresh skills and competencies

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 Growth opportunities

 Mismatch of job profile

 Organizational culture

 People “Quit their Boss”

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 Job stress and work life imbalance

 Working hours

 Ethical issues

 Lack of recognition

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 Talent lost

 Recruitment cost

 Training cost

 Motivational cost

 Lost Productivity cost

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 Attrition =
(No. of employees who left in the year /
average employees in the year)
x 100

 Thus, if the company had 1,000 employees in


April 2004, 2,000 in March 2005, and 300 quit
in the year, then the average employee
strength is 1,500 and attrition is 100 x
(300/1500) = 20 percent

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Retention : Managing People

 Employee retention is a process in which the


employees are encouraged to remain with
the organization for the maximum period of
time.

 Employee retention is beneficial for the


organization as well as the employee.

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Keys to effective retention:
Compensation:
 Salary
 Bonus
 LTA or Paid Holidays
 Health Insurance

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Recognition:
 Employee Evaluation
 “Never punish harshly for mistakes but
always reward for good work”
 Not only money but RESPECT matters

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Motivation:

 Importance

 Good work culture

 Recreation facilities

 Employee bonding

 Second Home
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Fun @ Workplace:
 Occasional Stress Relievers
 Events
 Picnics

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Growth opportunities:
 Challenging projects
 “ Be a leader and not follower ”
 Creative and Competitive work culture
 Training & Development

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Employee Empowerment:
 Responsibilitiesshould match with authority
 Participative Decision Making
 Communication with top management
 Encouraging suggestions and employee
engagement in the organization

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Transparent Work Culture:
 Facilitates
accountability, trust,
communication & responsibility
 Discourages work-politics
 Healthy work environment = Satisfied
employees = Success of Organization
 No communication errors

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Current Scenario:
 Global Meltdown
 Negative growth
 GOOD NEWS FOR THE RECRUITERS:
 “The Best Time to Recruit”
&
 “Employees dare not feel to leave the
organization”
 The attrition rates in single digit figures

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 For IT Industry which had attrition rate
between 20-40 % is now below 20%.
 HR Executives are now less concerned about
Attrition and they are planning Layoffs to
maintain profitability
 Eventhe IIM Graduates are Experiencing
the Heat

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