Suggestion Note for Improving the Nestle HR solution

Submitted to : Debleena Bhaduri | Corporate Communication | Nestle

Submitted by : Sankalp Kaushik
Dated : 24th Feb 2010

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Project Description

To add modules in the already existing Intranet of Nestle, and enhance it to serve
as a tool of refreshment at work

The solution created will be dynamic in nature sporting a highly dynamic design,
robust content management solution and state of the art technology backend.

The overall solution should be designed and deployed in a manner that the browser
should feel indulged with its functionalities

The solution should act as a knowledge portal for the company thus adding to the
value chain of the company

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Need for Intranet

Adding dynamic & interactive elements on the intranet, would attract people to
visit and browse through it on a more regular basis

Making the Nestle’s intranet a medium of Duplex communication i.e. a platform

to interact and not just disseminate information

This shall also act as a platform for developing and deploying applications to
support business operations and decisions across the Group

Promote common corporate culture

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Solution Approach

Solution would be designed in such a way that it seamlessly integrate with your
existing network & make maximum usage of already deployed software
applications to communicate with users in real time.

Sparrow shall automate processes, implement work flows, pull information from
existing applications, disseminate information about the organization in the most
aesthetically appealing manner and create tools that allow all team members to
interact with each other and the management in a healthy fashion.

Content structure comes powered with an easy to use content management solution
so that all updates and important announcements go live on your intranet in a
couple of minutes.

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Target Audience

Staff at Different Locations / Countries

Management

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Scope of Work

A theme based layout that would be dynamic in nature having something new to
offer to the browser every now and then.

Organize the entire information presented in neatly defined categories and sub
categories.

Dynamic modules, which would create interest in the users and would help attract
repeat visits and deep browsing into the site.

Content Management Solutions for various sections of Intranet.

Complete Data Integration.

Testing & Deployment on the Live Server.

Ongoing Maintenance.

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Benefits

Disseminate Information – Educate the employee

Create a Communication Channel – Deliver information

Encourage Interaction – Build team spirit

Automate Processes – Stronger Implementation, Ensuring Transparency

Show you Care – Mix fun with work, assist the employee

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Disseminate Information

Educate the employee on company, code of conduct, strengths

Share the vision for the future

Make everyone aware of the HR policies, Procedures and various processes

Create the right brand positioning amongst the employees of the organization

Share the news and press clippings on Nestle

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Create Communication Channel

Share all information electronically and do away with emails/ paper for any
internal communication

Inform the employees about the latest happenings in the organization

Send circulars and office orders meant for all on the intranet web server in one go

Take feedback from employees on various issues

Share internal publications

Introduce the New Hires in the organization

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Encourage Interaction

Announce birthdays and anniversaries of a team member to fellow employees

Send automated e Cards

Declare promotions and best performers

Conduct polls and surveys on any topic of interest to the organization

Let the employees brainstorm and take each other’s ideas on various work related
issues

Announce Events and Post Event Pictures etc.

Make the employee directory available

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Automate Processes

HR Helpdesk – for all HR related issues

Leave Records Management

Full Employee Records Management for the HR personnel

Integration with Payroll/ SAP

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Show you Care

Grievance Cell for the employees to share their concerns with Top Management or
the HR

Create a Knowledge puddle with Articles, White Papers and Learning Material for
everyone to make use of

A graffiti for employees to share jokes and experiences

Attractive wallpapers and screensavers

Information on real estate agents, car rentals etc.

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Concept Route

Use the concept of ‘Friday Dressing’.

All employees to have separate Login and Password/ Network Passwords if existing
can also be used so as to identify the user and grant access

Home Page to be Funky, Tangy, Upbeat and Maintaining the Corporate touch at
the same time.

Use of Corporate Colors or an extraction of the same as per mutual discussions

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Basic Intranet Structure

Improved Intranet Homepage

Announcements Interaction Dissemination Your Page

Smart Observer Graffiti Know More Employee Records

News Crest Who Where Financial Info Employee Guide

Communiqué Brain Storm Graffiti Remote Aid

Welcome to the Band Band Ballot Publication Situations Vacant

In High Spirits Desktop Mosaic Brain Teasers Useful Docs

Hot n Happening Hot n Happening Knowledge Puddle Help Desk

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Suggested Site Map - Announcements

Smart Observer: Link to external market related information sites

News Crest : A scroll or static box on the homepage with two latest posted
news items and link to the archives

Welcome to the Band : Brief introduction to the new hires in the company

In high spirits : This section would announce Birthdays, anniversaries,

promotions etc.

Communiqué : Latest circulars with date stamp and link to archives.

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Suggested Site Map - Interaction

Graffiti : A moderated scratch board for people to post their ideas/ views/ jokes/
any news

Who Where : This would carry the Team Nestle Internal Directory

Band Ballot: An online opinion poll for all team members of Nestle Group

Hot n Happening : One of the Forthcoming events as a flash on the homepage

with link to complete Events Calendar

Brainstorm : A useful tool for people to discuss strategies and ideas before they
are actually implemented

Desktop Mosaic : Screen Savers (2); Wallpapers (8)

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Suggested Site Map - Dissemination
Know Nestle
ƒ The Company
ƒ Core Values & Work Culture
ƒ Organization Chart & Business Segments
ƒ Locations
ƒ CSR Initiatives

Financial Info
ƒ Financial Results
ƒ Performance graphs

Brain Teasers : A Small quiz on ‘How well do you know your company’

Knowledge Puddle : A databank of various proposals, case studies, documents etc.

Media : All Print & electronic media coverage

Publications : If Any

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Suggested Site Map - Your Page

Employee Records : Employee Records, Pay Slips, Leave History etc.

Employee Guide
ƒ HR Procedures & Policies
ƒ Employee Manual
ƒ HR Manual
ƒ Employee benefits

Remote aid (Mainly Forms): Leaves ; Resignations ; Hotel / Car Bookings ;

Joining Form
Useful Documents: Standard Templates ; Presentations ; Proposal Formats
Situations Vacant : View open positions; Post requirements ; Refer a Friend
Help Desk : Employee Grievances and Communication

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Post Launch Updates

Smart Observer Weekly

News Crest Weekly

Group Newsletter Updates Quarterly

Poll Questions As and when

Quiz Contest Monthly

Financial Updates As and when

Media As and when

Any other content updation As and when

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Gestation Time

8 to 12 Weeks to design, develop and deploy the Intranet

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Technology

Microsoft ASP. Net with MS SQL 2005 as the backend database

Would require windows 2003 server with SQL support for hosting the intranet

The application shall be free from any kind of security vulnerabilities. (You may get
an independent third party audit done for validation of the same)

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

The Future

Personalization of content as per the user Login/ BU of the user

Country Specific Content

Process Automation for Leaves and Standard Reimbursements (Medical and

Travel expenses) inducing workflow

Real Time synchronization of employee database.

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Sparrow USP

Rich experience of 13 years in handling simple to most complex web assignments

having served over 500 clients
Dedicated team of designers, programmers and copy & concept people

Specialize in providing Low Maintenance Cost Solutions

One Stop solution provider for all online presence & AV based communication
needs

Worked on various applications : Intranets, Extranet, CRM, Process automation

etc.

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Few of Our Clients

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

 Our Intranet Clients…

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com
Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com
Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com
Thank You

Copyright 2010, Sparrow Interactive | Confidential Document www.sparrowi.com