Joel Martinez

3036 Evelyn St.

Joelmartinez407@yahoo.com
(818)220-2410

Objective: Seeking a position within the retail industry where I can utilize my experience in
customer service and continue to develop professionally and grow alongside the company.

Skills and Abilities:

· Great multi-tasker and communicator

· Excellent customer service skills
· Skilled with espresso machines
· Knowledge of coffee varieties and brewing methods

Relevant Experience:

Coffee Bean and Tea Leaf Montrose, CA

Barista 06/09 - 07/10

Starbucks Glendale, CA
Barista 08/07 - 06/09
· Estimated costs of food, beverage and other necessary supplies.
· Purchased supplies as well as food pastries.
· Conducted weekly inventory; achieved a 2% reduction in operation costs.
· Promoted sales of coffee and other related items in store and prepared displays.
· Demonstrated products more relevant to each customer to increase sales.
· Prepared and served hot and iced beverages, such as coffee, tea and fountain or bottled
drinks.
· Brewed coffee and tea using coffee urns, drip and vacuum coffee makers, teapots, drink
mixers and other kitchen equipment.
· Trained new employees in the daily operations of beverage preparation and sales efforts.
· Cleaned and polished utensils and equipment used in food and beverage preparation.

Becker's La Crescenta, CA
AC Installer Assistant 02/02 - 07/10
· Assisted in fabricating, installing and repairing air-conditioning systems in residential
buildings.
· Repaired, serviced and installed window-mounted air-conditioning units.
· Applied caulking compound to excess space between air-conditioner and wall opening
· Assembled window-support brackets, using hand tools.
· Examined installed air-conditioning systems to verify that system was functioning using test
instruments.

Education: Crescenta Valley High School, La Crescenta, CA

References: Available upon request