Sie sind auf Seite 1von 1

C 97/6 EN Official Journal of the European Union 24.4.

2003

Quality standards for national mail of the fastest standard category set by Member States and
published by the Commission in accordance with Article 17 of Directive 97/67/EC on common
rules for the development of the internal market of Community postal services and the
improvement of quality of service (1)

(2003/C 97/03)
The quality standards for national mail in each Member State have been established by Member States in
relation to the time limit for routing measured from end to end (2) for postal items of the fastest standard
category according to the formula D + n, where D represents the date of deposit (3) and n the number of
working days which elapse between the date and that of delivery to the addressee.

Quality of service objectives for the fastest standard category of mail (1)
Time limit
Member State
D+1 D+2 D+3 Other

B 92 % 97 %

DK 97 %

D 80 % 95 %

EL 82 % 93 %

E 90 % 98 % (D + 5)

F (2) 84 % 98 %

IRL (3) 94 % 99,5 %

I 87 % 98 % 99 %

L 95 % 99 %

NL 95 %

A (4) 95 % 98 % 100 % (D + 4)

P 93,2 % 99,84 % (D + 10)

FIN 95 %

S 85 % 97 %

UK 92,5 % 99,9 % (D + 4)

(1) National measures notified to the Commission as of 18.3.2003. Objectives are for the year 2003 unless otherwise indicated.
(2) Objectives for 2001. Objectives for 2003 not yet established.
(3) Interim objective.
(4) Objectives to be attained in the course of 2004. Objectives for 2002 and 2003 not established as such.

(1) Directive 97/67/EC of the European Parliament and of the Council of 15 December 1997 on common rules for the
development of the internal market of Community postal services and the improvement of quality of service (OJ L
15, 21.1.1998, p. 14). As amended by Directive 2002/39/EC (OJ L 176, 5.7.2002, p. 21).
(2) End-to-end routing is measured from the access point to the network to the point of delivery to the addressee.
(3) The date of deposit to be taken into account shall be the same day as that on which the item is deposited, provided
that deposit occurs before the last collection time from the access point to the network in question (or any other
appropriate time defined by Member States). When deposit takes place after this time limit, the date of deposit to be
taken into consideration will be that of the following day of collection.