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04/04/2010
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Th~N~~B's Top 10~omIfint list for '09 '

By ~" hIgh volume of compl~ts es ~:: • Banks

}. ~ \j reflected the troubled eoon- • Furni1:Vre sales • New auto dealers
The Better Business Bu- omy," said Bill Moak,pres- .Co~com- • Internet shopping com­
reaus ofNorthAiiie:n:capro- ident and CEO of the Mi.s- panies . t panies
cessednearly 1million com- sissippi BBB. • Cable _vision pro- • Collection agencies
plaints filed by consumers Industries included con viders ~i;; , • Used auto dealers
last year, a 9.7 percent in- Mississippi's Top 10 c,om- .• Satellite,levisionpro-. Telephone compa­
crease. The BBB serving plaint list in ~009 were: viders f nies
Mississippi reperted m o r e ! .
than 500,000 requests for • Collection agencies The BBB top 10 ranking • Retail furniture
service last year. . • Cell phone service' industries for: complaints • Auto repair and ser­
',~midst the housing cri- • Used auto dealers nationwide were: vice
sis,hlghunemploymentrates • Magazine Subscription .eellularphoneservice Consumers can contact the
and chaos on Wall Street, companies and equipment Mississippi BBB by phone
the last year has not been • Hotels' .'Thlevision-cableand at 1-800-987-8280 or
easy on cQIlsui:ners and the • Auto repair business- satellite online at ms.bbb.org.
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