January 26, 2008

1. (a) What is communication? Why do businesses need to communicate? (04)

(b) There are two main forms of communication in business. List them out and
explain them briefly. (06)

2. (a) What is a meeting? Name different types of meetings. (02)

(b) Briefly describe the role of a leader and participates in a meeting. (08)

3. (a) Define an interview (02)

(b) Write down few guidelines for the interviewer and the interviewee. (04)
(c) You have been offered a job in a firm. Write a letter of acceptance. (04)

January 21, 2009

Two marks each
1. What is PAL?
2. List down the four basic types of interview questions.
3. What are some signs of discomfort when speaking in public
4. List down the six forms of support for informative and persuasive speaking.
5. Please mention any four benefits of good listening.

Q.6 Imagine you are appearing in a selection interview for a current or previous job.

a. List the work skills and personal qualities needed to do the job well
b. Write five to six questions designed to be used in the interview.

Q.7 Assume you have received two different job offers fro a career job.

a. Write an acceptance letter to the firm of your choice

b. Write a refusal letter to the other firm
January 15,2010
Q. 1 Fill in the blanks spaces with relevant work provided below the statements. (04)

a. To gain willing acceptance of idea is core to _________________

b. _____________ is drawing references from idea.
c. A speech delivered without preparation is termed __________
d. The opening statement of a speech is called __________

( policy, extempore, porch, conclusion, persuasion)

Q.2 In a paragraph or two, discuss the benefits of listening to the educated and cultured
people of your community. (06)

Q.3 Networking allows you to make known your job wishes. Briefly describe how the
following individuals or groups help you in this respect. (10)

1. Alumni
2. business friends
3. counselors
4. former employer and coworkers

Q.4 By dint of your educational attainments, you are apt to acquire (insha Allah) a
prominent place in the society. In this connection, how would you improve your
personality through; (10)

1. personal hygiene
2. choice of suitable dressing
3. facial expression
4. the food you consume