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INSTRUCTIONS
a) Students are required to submit all three assignment sets.
Assignment A
Q1.) “The success of MIS function in any Organization will depend upon the relative position of the chief of
the MIS Function in that Organisation” Comment.
Q2.) Discuss with example the role of information system in modern competitive business environment.
Also explain how it transforms organizations and management to address the end-user needs
Q3).Why do big companies still fail in their use of information technology? What should they be doing
differently? Discuss in details with at least two real examples.
Q4) How does the use of Internet, intranets and extranets by companies today support their business process
and activities? Discuss in detail with at least two real examples
Q5.)What are some of the toughest management challenges in developing IT solutions to solve business
problems and meet new business opportunities? Discuss in detail with at least one real example.
Assignment B
Q1.) List the new technology developments in the areas of generic and networked computing and Web-based
systems.
Q2) What are the roles of information policy and data administration in information management? Discuss in
detail with one real example.
Q3) Why are computer systems so vulnerable? Describe the most common threats against contemporary
information systems.
Case Study
A waiter takes an order at a table, and then enters it online via one of the six terminals located in the
restaurant dining room. The order is routed to a printer in the appropriate preparation area: the
colditemprinter if it is a salad, the hot-item printer if it is a hot sandwich or the bar printer if it is adrink. A
customer‟s meal check-listing (bill) the items ordered and the respective prices are automatically generated.
This ordering system eliminates the old three-carbon-copy guest check system as well as any problems
caused by a waiter‟s handwriting. When the kitchen runs out of a food item, the cooks send out an „out of
stock‟ message, which will be displayed on the dining room terminals when waiters try to order that item.
This gives the waiters faster feedback, enabling them to give better service to the customers. Other system
features aid management in the planning and control of their restaurant business. The system provides up-to-
the-minute information on the food items ordered and breaks out percentages showing sales of each item
Copyright© 2010 Amity University
Management Information system
versus total sales. This helps management plan menus according to customers‟ tastes. The system also
compares the weekly sales totals versus food costs, allowing planning for tighter cost controls. In addition,
whenever an order is voided, the reasons for the void are keyed in. This may help later in management
decisions, especially if the voids consistently related to food or service. Acceptance of the system by the
users is exceptionally high since the waiters and waitresses were involved in the selection and design
process. All potential users were asked to give their impressions and ideas about the various systems
available before one was chosen.
Questions:
a. In the light of the system, describe the decisions to be made in the area of strategic planning, managerial
control and operational control? What information would you require to make such decisions?
b. What would make the system a more complete MIS rather than just doing transaction processing?
c. Explain the probable effects that making the system more formal would have on the customers and the
management.
Assignment C
2. Which of the following characteristics of a system reflects the fact that all systems are comprised of
subsystems?
A. Synergy
B. Differentiation
C. Regulation
D. Hierarchy
3. The process by which workers develop their own applications, with or without the help of professional
MIS staff, is called
A. decentralized computing
B. distributed computing
C. end-user computing
D. client/server computing
6. Which of the following terms is used to describe the transmission of data one character at a time?
A. Synchronous
B. Asynchronous
C. Half-duplex
D. Full-duplex
7. Multiplexors and concentrators are used in telecommunication systems to do which of the following?
A. Perform high-speed arithmetic operations
B. Increase utilization of the communication lines
C. Store and retrieve data
D. Display data on the monitor
8. Which of the following systems development approaches involves a highly iterative process of building,
using, evaluating, and refining?
A. System development life cycle (SDLC)
B. Top-down analysis (TDA)
C. Prototyping
D. Critical-path analysis
9. In MIS the concept of “outsourcing” can be best defined as which of the following?
I. An option that some organizations use to control data processing costs
II. A process of releasing an organization’s computer operations to an external vendor
III. A data support and retrieval system that organizations can access electronically
A. I only
B. I and II only
C. II and III only
D. I, II, and III
12 The system life cycle consists of three phases--planning, development, and use.?
a. TRUE
b. FALSE
13 Any time a manager engages in end-user computing (EUC), there is no need for information specialists
such as systems analysts and programmers.
a. TRUE
b. FALSE
c. non-managers
d. all of the above
15 The box that includes AIS, MIS, DSS, the virtual office, and knowledge-based systems is named (Choose
one only)
a. the supersystem
b. the environment
c. the computer-based information system (CBIS)
d. information resources management (IRM)
17 Which one of these statements describes the role of a management information system?
A. Software that makes decisions based on external and internal data.
B. Software that provides information to enable a manager to make decisions based on internal data.
C. Software that provides information to enable a manager to make decisions based on external data.
D. Software that provides information to enable a manager to make decisions based on internal and
external data.
18 Which one of these statements describes a function that is NOT carried out by a mangement
information system.
A. Recording the sale of an item to a customer.
B. Recording information about the products produced by a competitor.
C. Calculating the financial implication for the company form a rise in the minimum wage.
D. Modelling the impact on the business of a new piece of Government legislation.
23 Which one of these statements describes the waterfall model of project management?
A. Each stage is completed before the next stage is undertaken.
B. The next stage is undertaken after completion of the previous stage, but it is possible to rework previous
stages in the light of experience gained at later stages.
C. A model is made of the system that allows the end user to have an input into the new system.
D. It is a scornful description of a project that has failed.
26 When a system is designed, it is put together with a modular design structure. This means that:
A. system is constrcuted according to the prototype model.
B. the software is made up of sub-units and put together to make a finished unit.
C. the hardware is made up of sub-units that are put together,
D. the implementation will be in phases.
27 Which one of the following statements would indicate that a new MIS was successfully implemented?
A. Perfective maintenance has been carried out.
B. The hardware has high specification
C. The system processes data adequately.
D. There is a high degree of user satisfaction.
29 Governance of IT is a collaborative effort between IS, the business, and their constituencies.
A True
B False
32 The device that was hailed as a technological marvel in the 1950's was the:
a. Mainframe
b. PC
c. Calculator
d. Terminal
e. Abacus
33 ______________ was credited with the creation of the first handheld calculator.
35 Products in digital formats that can be delivered anywhere, at any time, at a low cost and no delivery
cost are sold on ______________.
36 The emerging trend that has shifted focus from tangible items such as capital, equipment, and factories
to intangibles such as ideas, intellectual capital, and knowledge is known as ______________.