Chapter 1

Introduction to
Information Systems and
the role of System Analyst.
The importance of Information Systems

 An information system is a set of people , procedures

and resources that:
 collect
 transform
 disseminates
information in an organization.

 Information is used for better management

 Companies cannot operate any more without

automated information systems
 The System Concept
System:
A group of interrelated components or
interacting elements link together according to a
plan to reach a specific objective.

Characteristics of System:-

1)ORGANIZATION
2)INTERACTION
3)INTERDEPENDENCE
4)INTEGRATION
5)CENTRAL OBJECTIVE
 Components of System

}
input
processing
- environment
output - Boundaries
feedback
control
Components of an Information System

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s : t s , M Da t
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r cia li s ode a R
ou
s spe l , a eso
e
R IS nd urce
le
p nd Kn
eo a ow s
P ers led
ge
us Ba
End ses
Control of System Performance
Prog

Res edia
Input of Processing Output of
Soft s and

es
ourc
Data Data into Information
ram

dM
war

Communications
Resources
media and
Information
network support
Products

Hard ines an
e Re Proced

ware
sou

h
Mac
rces res

Storage of Data resources

u

Communications media and network support

Network resources
 Systems Analyst
 Systems analysts act as:
 Outside consultants to businesses.
 Supporting experts within a business.
 Analysts are problem solvers, and require
communication skills.
 Analysts must be ethical with users and
customers.
 Skills Of System Analyst:-

1) INTERPERSONAL SKILLS
a) Communication
b) Understanding
c) Teaching
d) Selling

2) Technical Skills
a) Creativity
b) Problem solving
c) Project Management
d) Questioning Attitude & Inquiring Mind
Qualification Of System Analyst

1)A background in system theory and

organization behavior.
2)Familiarity with the inner working of
major application areas such as financial,
accounting, marketing etc.
3)Competence in tools and practical
knowledge of one or more programming
language or a database language.
 ROLES OF SYSTEM ANALYST

1)System Analysis Only.

2)System Analysis and Design.
3)System Analysis, Design and
Programming.
 Nature of Analysis and Design

Systems analysis and design is a systematic

approach to:
 Identifying problems and objectives.
 Analyzing the information flows in organizations.
 Designing computerized information systems to
solve a problem.
Categories of Information Systems

Strategic
Level
(Executive support system)

Managerial
Level
(Management Information system,
Decision support system)

Operational Level
(Transaction Processing system)