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• Chain stores are retail outlets that share a brand and central
management, and usually have standardized business methods and
• These characteristics also apply to chain restaurants and some
service-oriented chain businesses.
• In retail, dining and many service categories, chain businesses
have come to dominate the market in many parts of the world. Chain
stores are a form of franchising.
• The world's largest retail chain, Wal-Mart, became the world's
largest corporation based on gross sales.

• These are the general merchandise retailers offering various kinds of
quality products and services. These do not offer full service category
products and some carry a selective product line.
• K Raheja's Shoppers Stop is a good example of department stores. Other
examples are Lifestyle and Westside. These stores have further categories,
such as home and décor, clothing, groceries, toys, etc.
• They are very large stores offering a huge assortment of "soft" and "hard
goods; often bear a resemblance to a collection of specialty stores.
• A retailer of such store carries variety of categories and has broad
assortment at average price. They offer considerable customer service.

• Small specialty stores have expanded to offer a range of categories. They
have widened their vision in terms of the number of categories.
• They are called category killers as they specialize in their fields, such as
electronics (Best Buy) and sporting goods (Sport Authority).
• By supplying wide assortment in a single category for lower prices a
retailer can "kill" that category for other retailers. For few categories, such
as electronics, the products are displayed at the centre of the store and
sales person will be available to address customer queries and give
suggestions when required. Other retail format stores are forced to reduce
the prices if a category specialist retail store is present in the vicinity.
• For example: Pai Electronics™ store in Bangalore, Tata Croma
• A hypermarket is a superstore which combines a supermarket and a
department store. The result is a very large retail facility which carries an
enormous range of products under one roof, including full lines of
groceries and general merchandise.
• hypermarkets allow customers to satisfy all their routine weekly shopping
needs in one trip. It provides variety and huge volumes of exclusive
merchandise at low margins. The operating cost is comparatively less than
other retail formats.
• A classic example is the Metro™ in Bangalore.

5. EXCLUSIVE STORES: Franchise system of branded companies. A franchise

can be exclusive, non-exclusive or 'sole and exclusive'. The examples of exclusive
stores are ADIDAS, REEBOK, BIBA,etc.

• A consumer cooperative is a cooperative business owned by its customers
for their mutual benefit.
• It is a form of free enterprise that is oriented toward service rather than
pecuniary profit.
• Consumers' cooperatives often take the form of retail outlets owned and
operated by their consumers. The customers or consumers of the goods
and/or services the cooperative provides are often also the individuals who
have provided the capital required to launch or purchase that enterprise.
• consumers' cooperatives are known as cooperative retail societies or retail
co-ops, though they should not be confused with retailers' cooperatives,
whose members are retailers rather than consumers.
• There are many types of consumers' cooperative. There are health care,
insurance, and housing cooperatives as well as credit unions, agricultural
and utility cooperatives.

• A supermarket, also called a grocery store is a self-service store offering a
wide variety of food and household merchandise, organized into
• It is larger in size and has a wider selection than a traditional grocery
store and it is smaller than a hypermarket or superstore.
• A supermarket, also called a grocery store is a self-service store offering a
wide variety of food and household merchandise, organized into
departments. It is larger in size and has a wider selection than a traditional
grocery store and it is smaller than a hypermarket or superstore.
• Cash and carry is defined as wholesale depot operations from which retail
customers purchase goods and provide their own transport.
• Credit terms are normally available, while a limited delivery service may
be offered to larger customers.
• Cash and carry operators buy goods in large quantities from the
manufacturer or buying group and then sell these goods to their retail
customers at prices only slightly above what they paid for them.
• They accept low net profit margins, in return for high-volume sales, and
thus are able to keep costs to a minimum.


1. Margin Free:

• It is a chain of speciality supermarkets in South India.

• The Margin Free Market is a co-operative venture of the Consumer Protection &
Guidance Society and the management, which came forward to take up the
responsibility of launching it.
• The First Margin Free Market, Fort, Trivandrum was inaugurated on 26 January
1994 by the Hon. District Collector Nivethitha P Haran.
• Provisions, Toiletries, Gift Articles, Kitchenware, plastic goods, fans, mixers,
pressure cookers etc. are being sold at reduced rates varying from 1 to 40% less
than the maximum retail price fixed by the companies. The society could create
an awareness among the people which has resulted in opening a few Margin Free
Shops at various parts of Kerala on their own accord.

2. Loft:
• The Loft, India's Biggest Footwear Store has taken the footwear industry by
• There are hundreds and hundreds of pairs of sandals, pumps, loafers, flats,
platforms, wedges, athletic shoes, boots, mules, wedding shoes for men,
bridal footwear hold your breath, the list is endless.
• The Loft is driven by a passion to create comfortable walking gear. A visionary
idea that - as the first year has progressed - has developed into the
philosophy that has brought the name to where they are - producers of the
most comfortable and modern footwear for work and leisure.
• Footwear for all occasions must be designed and constructed with
uncompromising attention to the comfort of the users. Functionality will
always be the top priority of The Loft. Try a pair of our shoes and experience
the passion of comfort.
3. Shopper Stop:

• It is an Indian department store chain promoted by the K Raheja Corp Group

(Chandru L Raheja Group), started in the year 1991 with its first store in
Andheri, Mumbai
• Shoppers Stop Ltd has been awarded "the Hall of Fame" and won "the Emerging
Market Retailer of the Year Award", by World Retail Congress at Barcelona, on
April 10, 2008.
• Shoppers Stop is one of the leading retail stores in India. Shoppers Stop began by
operating a chain of department stores under the name “Shoppers’ Stop” in India.
Shoppers Stop has 35 stores across the country and three stores under the name
• Shoppers Stop retails a range of branded apparel and private label under the
following categories of apparel, footwear, fashion jewellery, leather products,
accessories and home products. These are complemented by cafe, food,
entertainment, personal care and various beauty related services.

4. Nalli’s:

• Nalli, synonymous with Silk, was established in the year 1928 and has been a
leader in the textile and retail business for over 80 years. An icon of South India,
Nalli has become synonymous with silk or kanchipuram sarees.
• Started as a small retail store for silk Sarees in Chennai by a young man called
Nalli Chinnasami Chetty in 1928, the family-run shop did steady business for
thirty years after which the grandson, Nalli Kuppuswami Chetti took over.
• Nalli's business focus has broadened, becoming not only a leading sari-retailer,
but also one of the foremost manufactures and exporters of fabrics, apparel and
home furnishings.
• Nalli's has evolved with the times to become a category-killer in the saree
industry, offering everything from traditional silks to lightweight versions like
crepe and chiffons to even designer sarees. It also boasts of an apparel line for
women and ready-to-wear menswear - with a sizeable private-label collection -
costume jewelry and accessories, stoles, dupattas and some soft furnishings.
5. Adidas:

• Adidas AG FWB: ADS, ADR:Pink Sheets: ADDYY) is a German sports

apparel manufacturer and parent company of the Adidas Group, which
consists of the Reebok sportswear company, golf company (including
Ashworth), and Rockport.
• Besides sports footwear, the company also produces other products such as
bags, shirts, watches, eyewear and other sports and clothing-related goods.
• The company is the largest sportswear manufacturer in Europe and the second
biggest sportswear manufacturer in the world, after its American rival Nike.
• Adidas was founded in 1948 by Adolf "Adi" Dassler, following the split of
Gebrüder Dassler Schuhfabrik between him and his older brother, Rudolf.
Rudolf later established Puma, which was the early rival of Adidas.
Registered in 1949, Adidas is currently based in Herzogenaurach, Germany,
along with Puma

6. Big Bazaar
• It is a chain of hypermarkets in India, with more than 100 stores in operation. It is
a subsidiary of Future Group Limited, and follows the business model of United
States-based Wal-Mart.
• Big Bazaar is not just another hypermarket. It caters to every need of your family.
Where Big Bazaar scores over other stores is its value for money proposition for
the Indian customers.
• At Big Bazaar, you will definitely get the best products at the best prices - that's
what we guarantee. With the ever increasing array of private labels, it has opened
the doors into the world of fashion and general merchandise including home
furnishings, utensils, crockery, cutlery, sports goods and much more at prices that
will surprise you. And this is just the beginning.
• Big Bazaar plans to add much more to complete your shopping experience.

7. Metro:
• Metro AG (FWB: MEO) is a diversified retail and wholesale/cash and carry
group based in Düsseldorf, Germany.
• It has the largest market share in its home market, and is one of the most
globalised retail and wholesale corporations.
• It is the 3rd largest retailer in the world according to Deloitte [2] and Reuters[3]. In
English it often refers to itself as Metro Group.
• It was established in 1964 by Otto Beisheim.
8. Subhiksha:
• Subhiksha was an Indian retail chain with 1600 outlets selling groceries,
fruits, vegetables, medicines and mobile phones.
• It began operations in 1997, and was closed down in 2009 owing to financial
mismanagement and a severe cash crunch.
• The name Subhiksha means prosperity in Sanskrit. It opened its first store in
Thiruvanmiyur in Chennai in March, 1997 with an investment of about Rs. 5
crore. It was started and managed by R Subramaniam, an IIM Ahmedabad
• Subhiksha planned to open 1000 outlets by December 2008.[1] Subramanian
also planned to invest Rs.500 crore to increase the number of outlets to 2000
across the country by 2009.

9. Shagun:
• The latest mall in town will be the one-stop shop for brides and grooms to be.
• Though skewed heavily in the bride's favour (only 1,000 sq ft in the 20,000 sq
ft mall has been earmarked for the groom), it's the first such venture in India
to offer everything you need for a wedding under one roof.
• Shagun Wedding Mall on Shakespeare Sarani will stock everything that a
bride requires - apparel, jewellery, cosmetics, furniture and fancy cards.
• The store opens shop on Saturday, ahead of the busy wedding season.

10. Food world:

• Foodworld to be a leading supermarket chain in India consistently delivering
‘Convenience’, quality ‘Fresh Foods’, wider ‘Range’, Friendly ‘Service’ and
‘Lowest Prices’.
• Foodworld stores in the country in different formats such as hypermarkets
,supermarkets,express stores and concept stores by 2009.
• The three prime variables that the Company sticks to are stock turn, volumes
and efficiency.
• Foodworld pioneered private label development in the value-added food and
non- food areas in India, following the trend of successful retailers
11. Spencer:

• Spencer’s Retail Limited, part of the Rs 15,500 crore RPG group, is a multi-
format retailer providing the widest range and assortment of products.
• The retail format is catering to 44 million of consumers annually.
• The organisation has a presence of about 220 stores, including about 30 large
format stores across 50 cities in India. It primarily focuses on verticals like food
and grocery, fruits and vegetables, electrical and electronics, home and office
essentials, garments and fashion accessories, toys, food and personal care.
12. Kendriya Bhandar:
• Kendriya Bhandar ( A Multi State Central Government Employees Consumer Co-
operative Society Ltd.) was set up in 1963 by Government of India and is
functioning under the aegis of Ministry of Personnel, Public Grievance and
Pensions as a welfare project for the benefit of Central Government Employees
and public at large.
• The objective of Kendriya Bhandar is to meet the day to day requirements of all
Central Government Departments, State Government Departments, Public Sector
Undertakings etc.
13. Ebony:
• It launched its store in 1994 at South Extension, New Delhi. Its main goal
is to give world-class shopping experience to the Indian consumer. It has
successfully opened seven stores across seven cities in India.
• Ebony Retail Holdings Ltd has initiated several industry trends, making a
distinguished place for itself in the industry.
• The most prominent and successful Ebony in-house brand are ETC and a
special books and music venture called Wordsworth.Ebony has opened its stores
in Chandigarh, Noida, Ludhiana, Jalandhar, Amritsar and Faridabad apart from
New Delhi.
• Almost 8000 people visit its stores everyday and the figures double during
the weekends. It is known for its value added benefits, promotions, and discounts
throughout the year. It keeps its employees motivated and encouraged through
regular promotions and incentives.

14. Haiko:
• Haiko Supermarket has been soft launched in June 2000 with its first outlet at
Hiranandani Gardens, Powai, Mumbai.
• Matching international standards in all aspects of 'Value. Variety. Service' the
Supermarket is the largest supermarket of its kind in the country.
• This fully air-conditioned Supermarket with its aesthetic interiors, immaculate
display, wide aisle spaces and self-explanatory signage is the ultimate experience
• The supermarket has a wide array of more than 20000 SKU's and has distinction
of selling items below their MRP's (Manufacturers Recommended Price)

15.Toys R’ U’s:
• It’s a toy store chain headquartered in Wayne, New Jersey, United States. The
chain also has locations in Europe, Asia, Oceania, Africa, and Canada.
• The company currently operates 840 stores in the United States and 716 stores
in 34 other countries, with some of them under franchises or licenses.
• The flagship store in New York City's Times Square is the largest toy store in
the world, featuring a colorful Ferris wheel.
• It is the largest toy-centered retailer and the second largest overall toy retailer
in the United States.
Retail Store Type of Retail Format

Margin Free Supermarket , Chain Store

Loft Category Killer ,Chain Store
Shopper Stop Department Store, Chain Store
Nalli’s Category Killer, Exclusive Store
Adidas Exclusive store
Big Bazaar Hypermarket, Supermarket, ,Chain Store
Metro Cash&Carry Store, Chain Store
Subhiksha Hypermarket, Supermarket, Chain Store
Shagun Speciality Store
Foodworld Hypermarket, Supermarket, Chain Store
Spencers Chain Store, Departmental Store,
Hypermarket, Supermarket
Kendriya Bhandar Consumer Co-operatives
Haiko Supermarket ,Chain Store
Toys R’U’ Category Killer
Ebony Supermarket