ERC's Retention Model 

Employee Retention Connection's decades of applied organizational experience indicate three primary
drivers of employee retention:

1: Stimulating Work

 Variety of assignments
 Autonomy to make decisions
 Resources and support provided to do good
work
 Opportunity to learn
 Feedback on results
 Understanding the significance of one's personal
contributions

2: Motivational Leadership

 Champion change and are open to new ideas

 Inspire a share vision of organization direction
 Motivate and recognize contributions
 Develop the capabilities of others
 Model behavior that reflects organization values

3: Recognition & Reward

 Say "Thank you" for a job well done

 Reinforce desired behaviors
 Create an emphasis and focus on recognition
 Celebrate successes
 Build self-esteem
 Enhance camaraderie and teamwork

Integrated System for Retaining Employees 

The Employee Retention Connection transforms your organization culture and enhances your competitive
edge through the following five-phased approach:

Phase 1: ERC begins by analyzing your organization's

motivation and retention culture through surveys and
focus groups. What are the motivating and demotivating
aspects of your culture?

Phase 2: ERC next designs high-involvement job and

work assignments that include:

 Wide variety of tasks and skills

 Opportunities to learn
 Authority to make decisions
 Feedback on results
  Resources and support to be successful

Phase 3: ERC trains supervisors and managers in proven methods of motivational leadership:

 Inspiring a shared vision and direction

 Developing the capabilities of others
 Promoting organizational change
 Recognizing and appreciating employee contributions
 Serving as a role model

Phase 4: ERC delivers a plan for employee career paths and skill building:

 Designing career paths, not necessarily up the organizational chart

 Identifying core competencies for different career paths
 Planning training and other opportunities to build competencies
 Mentoring for employee direction

Phase 5: ERC builds a tailored reward and recognition system to fit your organization's culture:

 Identifying activities, attitudes and contributions to be recognized and rewarded

 Matching reward and recognition options to performance contributions
 Establishing specific motivational approaches for retaining employees
Retention Model Diagram