Location - Hyderabad

India - UK Guest Test

Number To Call

1800-103-3113

Fill in ALL yellow boxes below or write N/A if not applicable.

Outgoing Info:
Test Date
EXACT Local Time call was made
From Land Line #
From Mobile #
Landline Carrier Name
Mobile Carrier Name
Fill in ALL yellow boxes below. There cannot be ANY b
Call Items to Report:
1. Did the call connect?
2. Did you hear the correct salutation?
3. Was the call dropped after connecting?
4. Was the call completed with no issues?
5. Did the connection fade in & out?
6. Was there any crosstalk?(other conversations on the line)
7. Was there a fast busy signal?
8. Was there "dead air" (silence)
9. Was there any echo?(you hear your voice or receiving end repeat)
10. Was there a clear line and good connection?
11. Was there any static/interference?
12. Did a live person answer? If so, what did they say?
13. Was the telephone number disconnected or not valid?

14. Post dial delay?

15. When you and the others stated names, did you hear any audio quality issues (yes/no)?
16. If 15 above is "YES", please state whether - echo, static, crosstalk, etc…
17. If you were selected to test * 6 - did you hear the salutation "Your line has been muted/Your line has been unmuted
18. If 17 above is"No" please note what your heard.
 Conference Room # Guest Pin Time To Make Calls

10AM, 1010, 1020, 1030, 1040, and 1050 Local

None 9130 9186, then # Time

PLEASE NOTE:
Please use the MM-DD-YYYY format (ex. 01-01-2010)
Please indicate whether AM or PM (ex. 9:32PM or 21:32)
If this is a call from a mobile phone put "N/A"
If this is a call from a landline, put "N/A"
If landline call put name of your landline Tel Company in E13
If mobile call put name of your Mobile Tel Company in E14
L yellow boxes below. There cannot be ANY blank cells. ALL questions must be answered YES or NO
Please Answer With ONE of the following:
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO
YES or NO ****if "YES" please enter a brief description of what you heard
YES or NO ****if "YES" please enter whether it was disconnected or invalid

How many seconds from completion of dialing until you hear the "Welcome.." salutation?
ality issues (yes/no)?

e has been muted/Your line has been unmuted" - Yes/No?

 What Greeting Did You Hear?

3/15/2011
10:50

r NO
Test Results