Beruflich Dokumente
Kultur Dokumente
ON
PERFORMANCE APPRAISAL SYSTEM
AND
IT’S IMPACT ON EMPLOYEES OF ONGC
SUBMITTED TO:
SUBMITTED BY:
LEICHOMBAM JAMES SINGH
MBA – 3 SEMESTER, MIMS, M.U.,IMPHAL
RD
Acknowledgment
Leichombam james
Singh
MBA 3rd
Semester
MIMS, Manipur
University
EXECUTIVE SUMMARY
Oil and Natural Gas Corporation Limited (ONGC) is
engaged in the business of exploration and drilling of crude oil
and natural gas and is the world’s second biggest exploration
and production company ONGC owns and operates more than
11000 kilometers of pipelines in India, including nearly 3200
kilometers of sub-sea pipelines. The company contributes more
than 78% of India’s oil and gas production.
INTRODUCTION
HISTORY OF ONGC
1947 - 1960
AFTER INDEPENDENCE, THE NATIONAL GOVERNMENT REALIZED THE IMPORTANCE OIL AND
GAS FOR RAPID INDUSTRIAL DEVELOPMENT AND ITS STRATEGIC ROLE IN DEFENSE.
CONSEQUENTLY, WHILE FRAMING THE INDUSTRIAL POLICY STATEMENT OF 1948, THE
DEVELOPMENT OF PETROLEUM INDUSTRY IN THE COUNTRY WAS CONSIDERED TO BE OF
UTMOST NECESSITY.
IN 1955, GOVERNMENT OF INDIA DECIDED TO DEVELOP THE OIL AND NATURAL GAS
RESOURCES IN THE VARIOUS REGIONS OF THE COUNTRY AS PART OF THE PUBLIC SECTOR
DEVELOPMENT. WITH THIS OBJECTIVE, AN OIL AND NATURAL GAS DIRECTORATE WAS SET
UP TOWARDS THE END OF 1955, AS A SUBORDINATE OFFICE UNDER THE THEN MINISTRY
OF NATURAL RESOURCES AND SCIENTIFIC RESEARCH. THE DEPARTMENT WAS CONSTITUTED
WITH A NUCLEUS OF GEOSCIENTISTS FROM THE GEOLOGICAL SURVEY OF INDIA.
SOON, AFTER THE FORMATION OF THE OIL AND NATURAL GAS DIRECTORATE, IT BECAME
APPARENT THAT IT WOULD NOT BE POSSIBLE FOR THE DIRECTORATE WITH ITS LIMITED
FINANCIAL AND ADMINISTRATIVE POWERS AS SUBORDINATE OFFICE OF THE GOVERNMENT,
TO FUNCTION EFFICIENTLY. SO IN AUGUST, 1956, THE DIRECTORATE WAS RAISED TO
THE STATUS OF A COMMISSION WITH ENHANCED POWERS, ALTHOUGH IT CONTINUED TO BE
UNDER THE GOVERNMENT. IN OCTOBER 1959, THE COMMISSION WAS CONVERTED INTO A
STATUTORY BODY BY AN ACT OF THE INDIAN PARLIAMENT, WHICH ENHANCED POWERS OF
THE COMMISSION FURTHER. THE MAIN FUNCTIONS OF THE OIL AND NATURAL GAS
COMMISSION SUBJECT TO THE PROVISIONS OF THE ACT, WERE "TO PLAN, PROMOTE,
ORGANIZE AND IMPLEMENT PROGRAMMES FOR DEVELOPMENT OF PETROLEUM RESOURCES
AND THE PRODUCTION AND SALE OF PETROLEUM AND PETROLEUM PRODUCTS PRODUCED BY
IT, AND TO PERFORM SUCH OTHER FUNCTIONS AS THE CENTRAL GOVERNMENT MAY, FROM
TIME TO TIME, ASSIGN TO IT ". THE ACT FURTHER OUTLINED THE ACTIVITIES AND STEPS
TO BE TAKEN BY ONGC IN FULFILLING ITS MANDATE.
1961 - 1990
SINCE ITS INCEPTION, ONGC HAS BEEN INSTRUMENTAL IN TRANSFORMING THE COUNTRY'S
LIMITED UPSTREAM SECTOR INTO A LARGE VIABLE PLAYING FIELD, WITH ITS ACTIVITIES
SPREAD THROUGHOUT INDIA AND SIGNIFICANTLY IN OVERSEAS TERRITORIES. IN THE INLAND
AREAS, ONGC NOT ONLY FOUND NEW RESOURCES IN ASSAM BUT ALSO ESTABLISHED NEW
OIL PROVINCE IN CAMBAY BASIN (GUJARAT), WHILE ADDING NEW PETROLIFEROUS AREAS IN
THE ASSAM-ARAKAN FOLD BELT AND EAST COAST BASINS (BOTH INLAND AND OFFSHORE).
ONGC WENT OFFSHORE IN EARLY 70'S AND DISCOVERED A GIANT OIL FIELD IN THE FORM
OF BOMBAY HIGH, NOW KNOWN AS MUMBAI HIGH. THIS DISCOVERY, ALONG WITH
SUBSEQUENT DISCOVERIES OF HUGE OIL AND GAS FIELDS IN WESTERN OFFSHORE CHANGED
THE OIL SCENARIO OF THE COUNTRY. SUBSEQUENTLY, OVER 5 BILLION TONNES OF
HYDROCARBONS, WHICH WERE PRESENT IN THE COUNTRY, WERE DISCOVERED. THE MOST
IMPORTANT CONTRIBUTION OF ONGC, HOWEVER, IS ITS SELF-RELIANCE AND DEVELOPMENT
OF CORE COMPETENCE IN E&P ACTIVITIES AT A GLOBALLY COMPETITIVE LEVEL.
AFTER 1990
AFTER THE CONVERSION OF BUSINESS OF THE ERSTWHILE OIL & NATURAL GAS
COMMISSION TO THAT OF OIL & NATURAL GAS CORPORATION LIMITED IN 1993, THE
GOVERNMENT DISINVESTED 2 PER CENT OF ITS SHARES THROUGH COMPETITIVE BIDDING.
SUBSEQUENTLY, ONGC EXPANDED ITS EQUITY BY ANOTHER 2 PER CENT BY OFFERING
SHARES TO ITS EMPLOYEES.
DURING MARCH 1999, ONGC, INDIAN OIL CORPORATION (IOC) - A DOWNSTREAM GIANT
AND GAS AUTHORITY OF INDIA LIMITED (GAIL) - THE ONLY GAS MARKETING COMPANY,
AGREED TO HAVE CROSS HOLDING IN EACH OTHER'S STOCK. THIS PAVED THE WAY FOR
LONG-TERM STRATEGIC ALLIANCES BOTH FOR THE DOMESTIC AND OVERSEAS BUSINESS
OPPORTUNITIES IN THE ENERGY VALUE CHAIN, AMONGST THEMSELVES. CONSEQUENT TO
10
THIS THE GOVERNMENT SOLD OFF PER CENT OF ITS SHARE HOLDING IN ONGC TO IOC
AND 2.5 PER CENT TO GAIL. WITH THIS, THE GOVERNMENT HOLDING IN ONGC CAME
DOWN TO 84.11 PER CENT.
IN THE YEAR 2002-03, AFTER TAKING OVER MRPL FROM THE A V BIRLA GROUP, ONGC
DIVERSIFIED INTO THE DOWNSTREAM SECTOR. ONGC WILL SOON BE ENTERING INTO THE
RETAILING BUSINESS. ONGC HAS ALSO ENTERED THE GLOBAL FIELD THROUGH ITS
SUBSIDIARY, ONGCVIDESH LTD. (OVL). ONGC HAS MADE MAJOR INVESTMENTS IN VIETNAM,
SAKHALIN AND SUDAN AND EARNED ITS FIRST HYDROCARBON REVENUE FROM ITS
INVESTMENT IN VIETNAM
I. PARTICULARS OF ORGANISATION
E)SHARE CAPITAL
I) AUTHORISED : RS. 15000.00 CRORE
II) ISSUED AND SUBSCRIBED : RS. 2138.87 CRORE
III) PAID UP : RS. 2138.87 CRORE
NAME (%)
A. (ASSETS/ PLANTS: )
B. BASINS:
C. REGIONS:
D. INSTITUTES:
E.SERVICES:
OUR VISION
OUR MISSION
WORLD CLASS
• FOCUS ON DOMESTIC AND INTERNATIONAL OIL AND GAS EXPLORATION AND PRODUCTION
BUSINESS OPPORTUNITIES.
• PROVIDE VALUE LINKAGES IN OTHER SECTORS OF ENERGY BUSINESS.
• CREATE GROWTH OPPORTUNITIES AND MAXIMIZE SHAREHOLDER VALUE.
ONGC OBJECTIVES
1. OPTIMIZE PRODUCTION OF HYDROCARBONS.
2. SELF RELIANCE IN TECHNOLOGY.
3. PROMOTING INDIGENOUS EFFORTS IN OIL AND GAS RELATED EQUIPMENTS, MATERIAL
AND SERVICE.
4. ASSIST IN CONVERSION OF HYDROCARBONS, MORE EFFICIENT USE OF ENERGY AND
DEVELOPMENT OF ALTERNATE SOURCE OF ENERGY.
5. ENVIRONMENT PROTECTION.
6. GENERATE ADEQUATE RESOURCES FOR REINVESTMENT.
7. DEVELOP SCIENTIFICALLY ORIENTED AND TECHNICALLY ORIENTED HUMAN RESOURCE
THROUGH MOTIVATION AND TRAINING.
ONGC SPECIALIZES IN
1. GEOLOGICAL AND GEOPHYSICAL SURVEYS.
2. GEOCHEMICAL STUDIES BIO-STRATIGRAPHIC ANALYSIS.
3. BASIN EVALUATION, TECHNO-ECONOMIC ANALYSIS AND PROSPECT ANALYSIS.
4. FORMATION EVALUATION AND RESERVOIR MODELING.
5. ESTIMATION OF RESOURCE AND RESERVES.
6. APPLICATION OF SECONDARY RECOVERY AND EOR TECHNIQUES.
7. DRILLING OF WILD CAT, EXPLORATORY AND DEVELOPMENT WELLS.
8. OPEN HOLE, CASED HOLE AND PRODUCTION LOGGING.
9. BOTTOM HOLE RESERVOIR STUDIES.
10. DESIGN ERECTION AND MAINTENANCE OF OIL AND GAS PRODUCTION
INSTALLATIONS.
11. ARTIFICIAL LIFT DESIGN, DOWN WHOLE COMPLETION SYSTEMS.
12. REPAIR AND REHABILITATION OF SICK WELLS.
13. STIMULATION TECHNIQUES.
14. LONG DISTANCE TRANSPORTATION OF OIL AND GAS.
15. GAS PROCESSING FOR PRODUCTION OF LPG AND C2/C3.
16. ERECTION AND MAINTENANCE OF GAS SWEETENING PLANTS.
17. CORROSION STUDIES IN OFFSHORE STRUCTURE.
18. TRAINING OF MANPOWER.
19. COMPUTER APPLICATION IN OIL INDUSTRY.
20. ENGINEERING AND CONSTRUCTION OF OFFSHORE PLATFORMS AND PIPELINES.
21. EQUIPMENT MANAGEMENT AND QUALITY ASSURANCE.
22. MATERIALS MANAGEMENT AND LOGISTICS: ONLAND, MARINE AND AIR.
23. CONSTRUCTION AND MAINTENANCE: ONLAND AND OFFSHORE.
24. SAFETY AUDITS AND ENVIRONMENTAL STUDIES.
GLOBAL
RANKED NO. 1 E&P COMPANY IN WORLD AS PER ‘PLATTS 250 GLOBAL ENERGY
COMPANIES LIST FOR 2008’.
THE FIRST AND ONLY INDIAN COMPANY TO FEATURE IN THE WORLD’S MOST ADMIRED
COMPANIES 2007 LIST BY FORTUNE MAGAZINE (2007).
RANKED 21ST AMONG TOP 50 PUBLICLY TRADED COMPANIES IN THE OIL AND GAS
INDUSTRY, BASED ON YEAR-END MARKET CAPITALIZATION BY PFC ENERGY (JANUARY
2007)
RANKED 335TH IN FORTUNE GLOBAL 500 LIST FOR 2007, UP FROM 402ND IN
2006 BASED ON REVENUES.
RANKED 20TH AMONG THE GLOBAL PUBLICLY- LISTED ENERGY COMPANIES, AS PER “PC
ENERGY 50”(JANUARY 2008).
LEADS THE LIST OF INDIAN CORPORATE WITH 239TH RANK IN THE FORBES GLOBAL
2000 LIST OF ELITE COMPANIES ACROSS THE WORLD (WITH 34 INDIAN FIRMS) BASED
ON SALES, PROFITS, ASSETS AND MARKET CAPITALIZATION
RECEIVED GOLDEN PEACOCK GLOBAL AWARD FOR EXCELLENCE IN CORPORATE
GOVERNANCE IN 2007, A 3RD TIME
NATIONAL
‘BIGGEST WEALTH CREATOR’ FOR THE PERIOD 2001-06, INSTITUTED BY M/S
MOTILALOSWAL SECURITIES LTD. , 3RD TIME IN A ROW
BESTOWED WITH “AMITY AWARD FOR EXCELLENCE” IN COST MANAGEMENT.
RECEIVED 8 NATIONAL SAFETY AWARDS (MINES) FOR 2002 AND 2003,
ANNOUNCED IN FEBRUARY 2007
TOPPED THE VISIBILITY METRICS IN INDIAN OIL AND GAS SECTOR; THE ONLY PSU IN THE
TOP 10 OF THE LIST OF INDIAN CORPORATE NEWSMAKERS.
BAGGED THE COVETED WINNER’S TROPHY OF THE MAIDEN “EARTH CARE AWARD FOR
EXCELLENCE IN CLIMATE CHANGE MITIGATION AND ADAPTATION” UNDER THE CATEGORY OF
GHG MITIGATION IN THE SMALL/MEDIUM AND LARGE ENTERPRISES.
CONFERRED WITH “PARTNERS IN PROGRESS AWARD”, INSTITUTED BY THE “LEGENDS OF
INDIA”, AN INDEPENDENT ENDEAVOR TO PROMOTE INDIAN ART AND CULTURE WITHIN THE
COUNTY AND ABROAD, FOR ITS SUPPORT AND CONTRIBUTION IN THE FIELD OF ART AND
CULTURE.
CONFERRED WITH “INFRALINE ENERGY EXCELLENCE AWARD” FOR ITS SERVICES TO THE
NATION IN OIL & GAS EXPLORATION AND PRODUCTION CATEGORY.
WEAKNESSES
1. NO LEVEL PLAYING FIELD IN HIRING, RETENTION & FIRING
2. HIGH EXPECTATION VS. LESS EMPOWERMENT
3. EQUAL OPPORTUNITY EMPLOYER – ACCOUNTABILITY TO STATUTORY AUTHORITIES
4. RESTRICTIVE POLICIES IN COMPENSATION
5. PERIODICITY – TO LONG AND NON-DYNAMIC.
6. PAY - LOW / NARROW BANDS / RESTRICTED INCREMENTS.
7. CEILING ON PERKS & ALLOWANCES/ DISTRIBUTABLE PROFITS/ BONUSES
8. RETIREMENT BENEFITS /ESOP / VRS
9. SHORTAGE OF TRAINED / COMPETENT PROFESSIONALS.
10. DEARTH OF EDUCATIONAL INSTITUTIONS
OPPORTUNITIES
1. OPENING OF OIL SECTOR
2. DISMANTLING OF APM
3. STRATEGIC ALLIANCES
4. GLOBAL FORAYS
THREATS
1. FROM A MAJOR TO A MARGINAL PLAYER
2. FROM KNOWLEDGE REPOSITORY TO KNOWLEDGE BANKRUPTCY
3. REDUCTION TO A TRAINING AGENT – HIRE / TRAIN / GROOM / GET POACHED.
4. ATTRITION – SENIOR LEVEL ALSO.
HUMAN RESOURCE MANAGEMENT
HUMAN RESOURCE MANAGEMENT IS THE PROCESS OF PROCURING, DEVELOPING AND
MAINTAINING COMPETENT HUMAN RESOURCES IN THE ORGANIZATION SO THAT THE GOALS
OF THE ORGANIZATION ARE ACHIEVED IN AN EFFECTIVE AND EFFICIENT MANNER. IN SHORT,
HRM IS AN ART OF MANAGING PEOPLE AT WORK IN SUCH A MANNER THAT THEY GIVE
THEIR BEST TO THE ORGANIZATION.
ACCORDING TO FLIPPO,” PERSONAL MANAGEMENT OR HUMAN RESOURCE MANAGEMENT IS
THE PLANNING, ORGANIZING, DIRECTING, AND CONTROLLING OF THE PROCUREMENT,
DEVELOPMENT, COMPENSATION, INTEGRATION, MAINTENANCE, AND SEPARATION OF HUMAN
RESOURCES TO THE END THAT INDIVIDUAL, ORGANIZATIONAL AND SOCIAL OBJECTIVES ARE
ACCOMPLISHED”.
THE NATIONAL INSTITUTE OF PERSONAL MANAGEMENT (NIPM) OF INDIA HAS DEFINED
HUMAN RESOURCE MANAGEMENT/PERSONAL MANAGEMENT AS “THAT PART OF THE
MANAGEMENT WHICH IS CONCERNED WITH PEOPLE AT WORK PLACE AND WITH THEIR
RELATIONSHIP WITHIN AN ENTERPRISE. ITS AIM IS TO BRING TOGETHER AND DEVELOP INTO
AN EFFECTIVE ORGANIZATION OF MEN AND WOMEN WHO MAKE UP AN ENTERPRISE AND
HAVING REGARD FOR THE WELL BEING OF THE INDIVIDUALS AND OF THE WORKING
GROUPS, TO ENABLE THEM TO MAKE THEIR BEST CONTRIBUTION TO ITS SUCCESS”
OBJECTIVES:
THE PRIMARY OBJECTIVE OF HRM IS TO ENSURE THE AVAILABILITY OF RIGHT PEOPLE FOR
RIGHTS JOBS AS THE ORGANIZATION GOALS ARE ACHIEVED EFFECTIVELY. THIS PRIMARY
OBJECTIVE CAN FURTHER BE DIVIDED INTO THE FOLLOWING SUB-OBJECTIVES:
1. TO HELP THE ORGANIZATION TO ATTAIN ITS GOALS EFFECTIVELY AND EFFICIENTLY
BY PROVIDING COMPETENT AND MOTIVATED EMPLOYEES.
2. TO UTILIZE THE AVAILABLE HUMAN RESOURCES EFFECTIVELY.
3. TO INCREASE TO THE FULLEST THE EMPLOYEE’S JOB SATISFACTION AND SELF-
ACTUALIZATION.
4. TO DEVELOP AND MAINTAIN THE QUALITY OF WORK LIFE (QWL) WHICH MAKES
EMPLOYMENT IN THE ORGANIZATION A DESIRABLE PERSONAL AND SOCIAL
SITUATION.
5. TO HELP MAINTAIN ETHICAL POLICIES AND BEHAVIOR INSIDE AND OUTSIDE THE
ORGANIZATION.
6. TO ESTABLISH AND MAINTAIN CORDIAL RELATIONS BETWEEN EMPLOYEES AND
MANAGEMENT.
7. TO RECONCILE INDIVIDUAL/GROUP GOALS WITH ORGANIZATIONAL GOALS.
FUNCTIONS:
"TO BUILD AND NURTURE A WORLD CLASS HUMAN CAPITAL FOR LEADERSHIP IN ENERGY
BUSINESS".
HR MISSION
HR OBJECTIVES
MEASURING HR PERFORMANCE
A MOTIVATED TEAM
ONGC ACADEMY, IS THE PREMIER NODAL AGENCY RESPONSIBLE FOR DEVELOPING THE
HUMAN RESOURCE OF ONGC. IT ALSO FOCUSES ON MARKETING ITS HRD EXPERTISE IN
THE FIELD OF EXPLORATION & PRODUCTION OF HYDROCARBONS. ONGC’S SPORTS
PROMOTION BOARD, THE APEX BODY, HAS A COMPREHENSIVE SPORTS POLICY THROUGH
WHICH TOP HONOURS IN SPORTS AT NATIONAL AND INTERNATIONAL LEVELS HAVE BEEN
ACHIEVED.
PARTICIPATIVE CULTURE
POLICIES AND POLICY MAKERS AT ONGC HAVE ALWAYS HAD THE INTERESTS OF THE
LARGE AND MULTI-DISCIPLINED WORKFORCE AT HEART AND HAVE BEEN AWARE OF THE
NUANCES AND SIGNIFICANCE OF CORDIAL INDUSTRIAL RELATIONS. BY ENABLING WORKERS
TO PARTICIPATE IN MANAGEMENT, THEY ARE PROVIDED WITH AN INFORMATIVE,
CONSULTATIVE, ASSOCIATIVE AND ADMINISTRATIVE FORUM FOR INTERACTIVE
PARTICIPATION AND FOR FOSTERING AN INNOVATIVE CULTURE.
IN FACT, ONGC HAS BEEN ONE OF THE FEW ORGANIZATIONS WHERE THIS METHOD HAS
BEEN IMPLEMENTED. IT HAS HAD A POSITIVE IMPACT ON THE OVERALL OPERATIONS SINCE
IT HAS LED TO ENHANCED EFFICIENCY AND PRODUCTIVITY AND REDUCED WASTAGES AND
COSTS.
RESPECT AND DIGNITY ARE THE KEY VALUES THAT UNDERLINE THE RELATIONSHIP ONGC
HAS WITH ITS HUMAN ASSETS. CONSCIOUS ABOUT ITS RESPONSIBILITY TO SOCIETY
ONGC HAS EVOLVED GUIDELINES FOR SOCIO-ECONOMIC DEVELOPMENT PROGRAMMES
IN AREAS AROUND ITS OPERATIONS ALL OVER THE COUNTRY.
EDUCATION
HEALTH CARE AND FAMILY WELFARE
COMMUNITY DEVELOPMENT
PROMOTION OF SPORTS AND CULTURE
CALAMITY RELIEF
DEVELOPMENT OF INFRASTRUCTURAL FACILITIES
DEVELOPMENT OF THE SOCIALLY & ECONOMICALLY WEAKER SECTIONS OF SOCIETY
BENEFIT AND WELFARE
SPORTS
DURING THE YEAR, YOUR COMPANY HAS UNDERTAKEN VARIOUS CSR PROJECTS AT ITS
WORK CENTRES AND CORPORATE LEVEL.
WOMEN EMPOWERMENT
WOMEN EMPLOYEES CONSTITUTE ABOUT 5%ONGC'S WORKFORCE. VARIOUS
OF
PROGRAMMES FOR EMPOWERMENT AND DEVELOPMENT, INCLUDING PROGRAMME ON
GENDER SENSITIZATION ARE ORGANIZED REGULARLY.
ORGANISATION CHART
PERFORMANCE APPRAISAL
PERFORMANCE APPRAISAL IS A PROCESS OF ASSESSING, SUMMARIZING AND DEVELOPING
THE WORK PERFORMANCE OF AN EMPLOYEE DURING ASSESSMENT PERIOD.
IT IS THE SYSTEMATIC EVALUATION OF THE INDIVIDUAL WITH RESPECT TO HIS
PERFORMANCE ON THE JOB, HIS POTENTIAL FOR DEVELOPMENT AND ASSESSMENT OF HIS
DEVELOPMENT NEEDS.PERFORMANCE APPRAISAL
PERFORMANCE APPRAISAL CAN BE DEFINED AS THE PROCESS OF EVALUATING THE
PERFORMANCE OF AN EMPLOYEE & COMMUNICATING THE RESULT OF THE EVALUATION TO
HIM FOR THE PURPOSE OF REWARDING & DEVELOPING THE EMPLOYEE. ACCORDING TO
MICHAEL ARMSTRONG “PERFORMANCE APPRAISAL IS A FORMAL ASSESSMENT & RATING
OF INDIVIDUAL BY THEIR MANAGERS AT USUALLY AT ANNUAL REVIEW MEETING.”
PERFORMANCE CAN BE DEFINED AS THE DEGREE OF ACCOMPLISHMENT OF TASKS BY AN
EMPLOYEE IN HIS JOB. IN SOME ORGANIZATIONS IT IS MEASURE OF THE RESULT ACHIEVED
& TARGET ACCOMPLISHED WHEREAS IN OTHERS, IT IS A MEASURE OF EMPLOYEE EFFORTS
& BEHAVIOR. HOWEVER MOST ORGANIZATIONS USE A COMBINATION OF BOTH EFFORTS &
RESULTS. PERFORMANCE APPRAISAL IS ALSO TERMED AS PERFORMANCE REVIEW, ANNUAL
REVIEW & ANNUAL APPRAISAL.
THE APPRAISER
SELF-APPRAISAL
SUPERVISOR
PEER EVALUATION IS VERY SENSITIVE AREA AS IT MAY LEAD TO FALSE & UNHEALTHY
APPRAISAL BECAUSE OF COMPETITION AMONG PEERS. THE ORGANIZATION HAS TO REACH
AN ADVANCED STAGE OF DEVELOPMENT BEFORE IT CAN HANDLE PEER APPRAISAL.
CUSTOMERS
SUBORDINATES
PROCEDURE
LEVEL DESIGNATION
1. E – 9 EXECUTIVE DIRECTORS
2. E – 8 GROUP GENERAL MANAGERS
3. E – 7 GENERAL MANAGERS
4. E – 6 DEPUTY GENERAL MANAGERS
5. E – 5 CHIEF MANAGER/CHIEF GEOPHYSICIST/
CHIEF GEOLOGIST/CHIEF CHEMIST/CHIEF ENGINEER
6. E–4 MANAGER/SUPERINTENDING GEOPHYSICIST/
SUPERINTENDING GEOLOGIST/SUPERINTENDING/
CHEMIST SUPERINTENDING ENGINEER
7. E–3 DEPUTY MANAGER/ DEPUTY SUPERINTENDING GEOPHYSICIST/
DEPUTY SUPERINTENDING GEOLOGIST/ DEPUTY SUPERINTENDING
CHEMIST/ DEPUTY SUPERINTENDING ENGINEER
8. E–2 SENIOR (**) OFFICER/ASSISTANT EXECUTIVE ENGINEER/
SENIOR GEOLOGIST/SENIOR CHEMIST
9. E–1 (**) OFFICER/ ASSISTANT EXECUTIVE ENGINEER/
GEOPHYSICIST/GEOLOGIST/CHEMIST
10. E–0 ASSISTANT (**) OFFICER/ASSISTANT ENGINEER/
PERSONAL SECRETARY
11. S – IV CHIEF SUPERINTENDENT/SENIOR FOREMAN
12. S – III SENIOR SUPERINTENDENT/SENIOR FOREMAN
13. S – II SUPERINTENDENT/ FOREMAN
14. S–I ASSISTANT SUPERINTENDENT/ASSISTANT FOREMAN
15. A–V JUNIOR ENGINEER/JUNIOR SUPERINTENDENT/
JUNIOR ACCOUNTANT
16. A – IV TOP MAN/CHARGE MAN/ASSISTANT GRADE I
17. A – III JUNIOR TECHNICIAN/RIG MAN/ASSISTANT GRADE II
18. A – II ASSISTANT JUNIOR TECHNICIAN/ASSISTANT RIG MAN/
ASSISTANT GRADE III
19. A–1 JUNIOR ASSISTANT TECHNICIAN/JUNIOR ASSISTANT
20. W – VII HEAD WORKER
21. W – VI DEPUTY HEAD WORKER
22. W–V SENIOR WORKER
23. W – IV ATTENDANT GRADE -I
24. W – III ATTENDANT GRADE -II
25. W – II ATTENDANT GRADE -III
26. W–I JUNIOR ATTENDANT
1. AS IN THE EXISTING SYSTEM, THE NEW PAR SYSTEM ALSO HAS TWO
COMPONENTS, I.E., THE PERFORMANCE APPRAISAL COMPONENT AND POTENTIAL
APPRAISAL COMPONENT. THE TOTAL MARKS FOR BOTH REMAIN THE SAME AS BEFORE,
I.E., 100 FOR PERFORMANCE AND 50 FOR POTENTIAL, AND SO ALSO THE MECHANISM
FOR ARRIVING AT THE OVERALL WEIGHTED SCORE, FOR DIFFERENT LEVELS. HOWEVER IN
THE E- PAR SYSTEM, IN ADDITION TO MAKING THE PROCESS FULLY ONLINE, CERTAIN
STRUCTURAL CHANGES IN ASSESSMENT OF PERFORMANCE HAVE BEEN INCORPORATED.
2. PERFORMANCE ASSESSMENT HAS BEEN MADE MORE OBJECTIVE THROUGH
KEY RESULT AREAS (KRAS) WITH KEY PERFORMANCE INDICATORS (KPIS) AS
APPLICABLE SPECIFIC TO ANY POSITION/ASSIGNMENT, WHICH ARE TO BE DEFINED JOINTLY
BY APPRAISEE AND APPRAISER, AT THE BEGINNING OF THE YEAR. THE EVALUATION
METHODOLOGY ENVISAGED IN THE E-PAR SYSTEM FOR PERFORMANCE AND POTENTIAL
SHALL BE AS FOLLOWS:-
PERFORMANCE APPRAISAL:
THE PERFORMANCE APPRAISAL HAS BEEN DIVIDED IN 4 KRAS I.E., (1) QUANTITATIVE
& TIMELINESS, (2) SYSTEM IMPROVEMENT (3) HSE/OFFICE MANAGEMENT AND
(4) QUALITATIVE ASPECTS. THE FIRST KRA CAN HAVE A MINIMUM OF 1 KPI AND A
MAXIMUM OF 5 KPIS AND THEIR RELATIVE WEIGHTAGE WITHIN THE ALLOTTED MARKS
NEED TO BE JOINTLY SET AT THE BEGINNING OF THE ASSESSMENT PERIOD, WITH AFACILITY
FOR MID-TERM REVIEW TO ACCOMMODATE SITUATIONS WHERE MODIFICATION MIGHT BE
REQUIRED. THE OTHER KRAS ARE ENVISAGED FOR ASSESSMENT BY THE APPRAISER
ONLY.
POTENTIAL APPRAISAL:
THE POTENTIAL ASSESSMENT COMPONENT HAS BEEN RETAINED LARGELY THE SAME WITH
MINOR ENHANCEMENT BY INCLUSION OF “PUNCTUALITY” AS A PART OF ONE OF THE
ATTRIBUTES.
ANNEXURE- I(A) AND I(B) GIVE DETAILED ILLUSTRATION OF THE ABOVE ASSESSMENT
MECHANISM FOR PERFORMANCE & POTENTIAL RESPECTIVELY.
4. THE SYSTEM HAS BEEN CONFIGURED ON SAP PLATFORM AND EMPLOYEE WILL HAVE
ACCESS
THROUGH SAMPARC (ESS PORTAL).
15th Jul-15th
Transfer/Backlog Cases Appraisee/Appraiser Aug (Transfer
4th – 16th June
Joint setting of KRAs cases)
Extend date
Appraisee/Appraiser
for late
Mid tern Review of KRAs 1st -31st Oct. joining
Appraisee/Appraise
r 1st -30th April
Final assessment of
pre previous year
End
9. A JOINT TEAM OF HRD AND ICE WOULD BE VISITING DIFFERENT WORK CENTERS
FOR
FAMILIARIZATION WORKSHOPS AND HANDHOLDING. LOCATION PAR OFFICERS AND I/CS
HR-ER WOULD FACILITATE THESE ACTIVITIES.
10. FOR SYSTEM RELATED QUERIES, ICE HELPDESK AT DELHI AND FOR PROCESS RELATED
MATTERS;CORPORATE PAR OFFICE MAY BE APPROACHED.
Scale for Potential Appraisal is from 1 to 5 (1-Poor, 2-Fair, 3-Good, 4-Very Good,
5-Excellent) keeping the existing role as well as future positions in perspective.
SCORE: Overall PAR score shall be Weighted sum of Performance and Potential scores.
DEVELOPMENT OF E-PAR
COMMUNICATION OF PAR
FOR BRINGING TRANSPARENT ASSESSMENT IN PAR
• INDIVIDUAL IS MADE AWARE OF THE FINAL PAR GRADES AND
MARKS ALONGWITH REMARKS, IF ANY, RECORDED BY THE
ACCEPTING OFFICER
• THE COMMUNICATION THROUGH SAP MAIL W.E.F. ASSESSMENT
YEAR 2008-09.
• EMPLOYEE MAY APPEAL FOR REVIEW OF PAR
1.NORMAL REPORTING
WHILE THE HIERARCHY IN THE ROUTE HAS BEEN DEFINED IN THE TWO TABLES, APPELLATE
AUTHORITY MUST BE MINIMUM ONE RANK HIGHER THAN THE ACCEPTING AUTHORITY.
TIME SCHEDULE FOR DISPOSAL OF APPEAL
THE PAR OFFICER SHOULD COMMUNICATE WITHIN 15 DAYS OF RECEIPT OF
COMPLETED PAR .
COUNSELLING
TO COUNSEL EMPLOYEES WITH “B”, “C” & “D” GRADES AND THOSE CASES HAVING
RECOMMENDATIONS FOR COUNSELING FROM A.Y. 2008-09.
REPORTING,
W-I to W-II REVIEWING
Not below E-0 AND
Not below E-1 ACCEPTING
Not below E-2
OFFICERS IN DIFFERENT DEPARTMENTS
Class III, S & Not below E-1 Not below E-2 Not below E-4
Upgraded
(I)E-0THE REVIEWINGNot
AND ACCEPTING
below E-2 OFFICERS WILL BE BASED ON THE ORGANIZATION
Not below E-3 Not below E-4
HIERARCHY IN
E-1 THE CHAIN:Officer
Controlling
REPORTING Next higher Position Level-III officers not
Not below E-3 below E-5 or above
(IV) VIGILANCE
• In case any E-1 to E-3 level Executive is sectional Head of Internal Audit in any
Work Centre, Head-IA will initiative and review his performance and such PARs
will be submitted to Chief-IA for acceptance.
APPRAISAL IN SPECIAL CASES:-
THE BLOCK NUMERICAL VALUES HAVE BEEN ASSIGNED TO ASSIST THE 1 APPRAISER
ST
IN
MAKING AN OVERALL ASSESSMENT. THE OVERALL TOTAL SCORE FOR DETERMINING A
GRADE IS MERELY A GUIDE AND THE FINAL GRADE MAY BE AT VARIANCE WITH THE TOTAL
SCORE. THE SECOND APPRAISER I.E. THE REVIEWING AUTHORITY AND THE ACCEPTING
AUTHORITY, HAVE TO TAKE AN OVERALL VIEW, BOTH OF THE PERFORMANCE AND THE
PERSONALITY OF THE APPRAISEE, WHILE DETERMINING THE “FINAL GRADING”. THE
ACCEPTING AUTHORITY WILL ARRIVE AT THE FINAL GRADING BY JUDICIOUSLY WEIGHING THE
ASSESSMENT OF REVIEWING AUTHORITY, WHO MAY BELONG TO FUNCTIONAL DISCIPLINE OF
THE APPRAISEE, ALONG WITH THE DETAILED ASSESSMENT OF THE REPORTING AUTHORITY.
THE GRADE
EXCEPTIONAL (A+)
THIS IS A PERSON WHOSE JOB PERFORMANCE AND PERSONALITY ATTRIBUTES ARE CLEARLY
REMARKABLE. THIS PERSON MEETS OR EXCEEDS COMPANY’S HIGHEST STANDARDS AND
ACHIEVES EXTRA- ORDINARY RESULTS IN EXTRA- ORDINARY CIRCUMSTANCES. A RARE
INDIVIDUAL WHO ACHIEVES THIS ONCE IN A WHILE.
ADEQUATE (C)
IN-ADEQUATE (D)
THIS IS AN INDIVIDUAL WHO NEEDS TO IMPROVE HIS OR HER PERFORMANCE AND HAS NOT
ACHIEVED RESULTS INSPITE OF GUIDANCE AND COUNSELING BY APPRAISERS. THIS ASPECT
MUST BE SPECIFICALLY STATED IN THE COMMENTS/ REMARKS COLUMN OF THE PAR
FORMAT BY THE APPRAISERS.
1. CURRENT SYSTEM
III) ASSESSMENT HAS TWO COMPONENTS, I.E. THE PERFORMANCE AND POTENTIAL
COMPONENT.
VI) TRAINING NEED IDENTIFICATION SHEET HAS BEEN DE-LINKED FROM THE E-PAR
PROCESS.
INTERPRETATION : -
INTERPRETATION : -
OUT OF THE 100 56% OF THEM FEELS THAT THE GOAL SETTING
RESPONDENTS
SHOULD BE TEAM BASED WHILE 32% OF THEM SAYS THAT IT SHOULD BE
INDIVIDUAL BASED AND 12% OF THE RESPONDENT CAN’T SAY ANYTHING ABOUT
IT.
Q 3. MY SUPERIOR APPRECIATES ME WHEN I DO A GOOD JOB.
ANS.
Degree Assigned No of Total
Score (a) respondent Score
s (b) (a) * (b)
Strongly 5 7 35
Agree
Agree 4 44 176
Undecided 3 12 36
Disagree 2 32 64
Strongly 1 5 5
Disagree
Total 100 316
316
INTERPRETATION : -
OF THE TOTAL 100 RESPONDENT, MORE THAN HALF OF THEM AGREE WITH THE
STATEMENT “ MY SUPERIOR APPRECIATES ME WHEN I DO A GOOD JOB” . OUT
OF THE 500 TOTAL SCORE , THE RESPONSE COLLECTED WAS SCORED 316.
THIS SHOWS THAT MANY OF THE SUPERIOR IN THE COMPANY APPRECIATES THEIR
JUNIOR WHEN THEY DO SOMETHING GOOD.
343
INTERPRETATION : -
INTERPRETATION : -
MOST OF THE EMPLOYEES 72% FEELS THAT THE 7 GRADE SYSTEM IN PAR
IS QUITE ADEQUATE AND EFFECTIVE, WHILE 22% OF THE RESPONDENT THINKS
IT IS NOT QUITE GOOD ENOUGH AND 6% OF THEM CAN’T JUDGE ABOUT IT.
ANS.
Degree Assigned No of Total
Score (a) respondent Score
s (b) (a) * (b)
Strongly 5 7 35
Agree
Agree 4 65 260
Undecided 3 15 45
Disagree 2 13 26
Strongly 1 - -
Disagree
Total 100 366
366
INTERPRETATION : -
IT IS FOUND FROM THE RESPONSE THAT 65% OF THE RESPONDENT AGREE WITH
THE STATEMENT. HERE ALSO OUT OF THE TOTAL SCORE OF 500 IN THE LIKERT
SCALE THE RESPONSE TOTAL SCORE WAS 260 WHICH AGAIN SHOWS THAT
MAXIMUM OF THE RESPONDENT AGREE WITH THE STATEMENT.
MANY OF THE RESPONDENTS, MORE THAN 78% AGREE THAT THE DISCLOSURE
OF PAR GRADE HAS PROMOTES GREATER TRANSPARENCY AND OBJECTIVE
ASSESSMENT OF PERFORMANCE. FROM THE WHOLE RESPONDENT ONLY 20%
THINKS DISCLOSURE OF GRADE DOESN’T CHANGE ANYTHING WHILE 2% CAN’T
SAY ANYTHING ABOUT IT.
IT WAS FOUND THAT THE INTRODUCTION OF E-PAR HAS REDUCED THE PENDENCY
OF PAR. MORE THAN87% OF THE RESPONDENTS FEELS THAT E-PAR HAS
REDUCED THE PENDENCY OF PAR WHILE ONLY 11% THINKS IT HASN’T
REDUCED THE PENDENCY AND 2% CAN’T COMMENT ON THIS.
FROM THE RESPONSE IT WAS FOUND THAT THE APPRAISAL COUNSELLING WAS
BENEFICIAL FOR FURTHER DEVELOPMENT IN THEIR PERFORMANCE. 62% OF THE
RESPONDENT FEELS IT DOES HELP IN DEVELOPING THEIR PERFORMANCE WHILE
35% FEELS IT DOESN’T AT ALL HAVE ANY IMPACT ON THEIR PERFORMANCE AND
3% OF THEM CAN’T COMMENT ON THIS.
ANS.
Degree Assigned No of Total
Score (a) respondent Score
s (b) (a) * (b)
Strongly 5 45 225
Agree
Agree 4 32 64
Undecided 3 5 15
Disagree 2 14 28
Strongly 1 4 4
Disagree
Total 100 336
336
INTERPRETATION : -
CONCLUSION
CERTAIN CONCLUSIONS WERE REACHED UPON AFTER HAVING
RESEARCH WHICH ARE AS FOLLOWS.
Respondent Profile
1. Age………………………………….…………………….
2. Sex…………………………………..…………………….
3. Years of Experience………………………………..
4. Grade Level………………………………………….… (E1-E6)
Q 1. Do you think that the present system of KPI – goal setting is effective?
Ans. 1. Yes 2. No 3. Can’t Say
Q 6. The employees are provided with the opportunity to respond to the feedback of
the appraisal.
Ans. 1. Strongly Agree 2. Agree 3. Undecided
4. Disagree 5. Strongly Disagree
Q 9. Is the PAR system and its parameter are sufficient for satisfying the employee?
Ans. 1.Yes 2.No 3.Can’t Say
Q 10. Do you think that disclosure of PAR grade promotes greater transparency &
objective assessment of performance?
Ans. 1.Yes 2.No 3.Can’t Say
Q 11. Do you think that introduction of e-PAR has reduced the pendency of PAR?
Ans. 1.Yes 2.No 3.Can’t Say
Q 14. Do you want the system of 360 degree appraisal in which you can appraise
your superior?
Ans. 1.Yes 2.No 3.Can’t Say
INTERNET REFERENCE
www.ongcreports.net
www.ongcindia.com
www.scribd.com
www.google.com