CDMA

No sim card slot

AMPS Advanced Mobile Phone Service
IS-95 2nd Generation
1xRTI 3rd Generation or CDMA 2000
EVDO Evolution Data Optimized
GSM Bits
Most of them runs on a Java Platform
CDMA BASICS
2 major service providers we support are Sprint and Verizon
No resets can be done on a CDMA phone.
Verizon handsets are marked with SCH-XXXX while Sprint handsets are marked SPH-X
XXX
CDMA handsets tend to have expandable antenna and has no sim card
Uses PRL or Preferred Roaming List is a data list which provides information on
alternative networks to use when the service provider's primary wireless network
cannot be reached. Without it a cellphone will not be able to roam.
On many networks, regularly updating the PRL is advised if the subscriber uses t
he device outside the home area frequently. To update PRL, one must call service
provider. For Verizon it is *228 Send and for Sprint it is *2 Talk, both with p
rompt for additional information.
Lock Code
NAM lock (Number Assignment Module) for CDMA allows one phone to carry two separ
ate numbers and service plans. Line 1 Line 2. "Initial programming needed" means
no service or account. It is NAM lock when it shows the aforementioned message
and asks for a code. If that's the case, it needs to be transferred to level 3.
Don't do any troubleshooting.
Phone lock for CDMA would be the last 4 digits of the cell phone number by defau
lt.
*If default password doesn't work, send it for repair (reflash). Minimum of 2 op
tions: Send it to service provider or send it to Samsung.
*No email, no shipping. They have to shoulder the shipping code.
CDMA PRODUCT ONLINE
Verizon phones are with antennas and are mostly clamshell phones.
Volatile Memory
If the power runs down and if you remove the battery, you will lose data.
Non Volatile Memory
The opposite of Volatile Memory.
ESN CDMA Electronic Serial Number
When Sprint is the service provider, ask for the HEX number. When it is TMobile
or AT&T, IMEI number
1. Identify the Problem
2. Acquire Information
3. Analyze the Data Collected
4. Use Resources
5. Optimize the Data Collected
6. Offer a Solution