Internship Report Habib Bank Limited

Habib Bank Limited
Internship Report
HABIB BANK LIMITED

INTERNSHIP REPORT
Submitted to
Mr. Farooq Durrani
Submitted by
Mehreen Gilani
MBC-09-23
MBA
INSTITUTE OF MANAGEMENT
SCIENCES,
BAHAUDDIN ZAKARIYA UNIVERSITY
MULTAN.
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ACKNOWLEDGEMENT
No one can say that I am perfect, everyone should admit that
without the help
of ALLAH and His people a man can’t get anything so I bow my
head before almighty
Allah with gratitude. I am also very much thankful and presents
salute to many
individuals who have helped me in shaping this report .I am also
very much thankful
to lot of former fellows and contemporary colleagues who took
the time and trouble
during the last few days to speak to me about the way this text
could be further
improved.
I am also very thankful to the staff Habib Bank Ltd. NMC branch
especially to Mr. Hasnat A. Qazi (Branch Manager) who provided
me an
opportunity to work in friendly environment.
It was an honor and pleasure to work with:
Miss. Amna (Operation Manager HBL NMC branch)
Mr. Rehan (Asst. Operations Head)
Madam Naureen (Public Relation Officer)
Mr. Nafees Qureshi (Manager Credit Department)
Miss. Nadia (Manager Credit Department)
Mr. Abrar (Manager Credit Department
Miss. Nadia Naureen (Head Remittance Department)
Mr. Jawad Khan (ex. Employee of HBL as Trade Manager)
Mr. Ashiq ( I.T expert)
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Table of Contents
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Executive Summary
Report starts with the topic evolution of banking. The word
'Bank' is said to have been derived from the words Bancus or
Banque or Bank. This
history of banking is traced to as early as 2000 B.C. Talking about
commercial
banking in Pakistan It was very difficult for Pakistan to build up its
own Banking
system immediately after independence without sufficient
resources. By 30th June
1948 the number of schedule banks in Pakistan declined from
mere scratch. Today
there are more than 7000 branches of commercial banks along
with an established
network of supplementary financial institutions. All this
development in the banking
sector is the result of untiring efforts of six decades. HBL was the
first commercial
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bank to be established in Pakistan in 1947. Over the years, HBL

has grown its
branch network and become the largest private sector bank with
over 1,450
branches across the country and a customer base exceeding five
million
relationships.
On December 29, 2003 Pakistan's Privatization Commission
announced that
the Government of Pakistan had formally granted the Aga Khan
Fund for Economic
Development (AKFED) rights to 51% of the shareholding in HBL,
against an
investment of PKR 22.409 billion (USD 389 million). This report
contains information
about HBL’s board of directors, management, mission, vision and
values. HBL’s
operations are discussed in light of its working department in the
branches like cash,
clearing, foreign exchange and accounts department and also in
light of its services
and products which it is offering to customers’ weather they are
individual, business,
corporate or agriculture field related customers. HBL is currently
offering phone
banking, internet banking and various cash management services
for the facilitation
of its customers. HBL’s car to car loan has its own uniqueness in
Pakistan’s banking
sector. HBL’s branch network is extended all over the Pakistan
which has its
competitive edge over all other private sector banks in Pakistan.
During the time of my internship in Habib Bank NMC branch
Multan
I got the chance to work in all the departments of HBL working
there. Duties and
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learning in each department is given in this report. Talking about

financial
performance of the bank in 2010 all the financial indicators are
showing positive
results. During this year HBL also won some awards. At the end
of this report I have given my suggestion for the improvement of
the bank.
Evolution of Banking
The word 'Bank' is said to have been derived from the words Bancus or
Banque or Bank. This history of banking is traced to as early as 2000 B.C.
The
priests in Greece used to keep money and valuables of the people in
temples. These
priests thus acted as financial agents. The origin of banking is also traced to
early
goldsmiths. They used to keep strong safes for storing the money and
valuables of
the people. The persons who had surplus money found it safe and
convenient of
deposit their valuables with them. The first stage in the development of
modern
banking, thus, was the accepting of deposits of cash from those persons who
had
surplus money with them.
The goldsmiths used to issue receipts for the money deposited with them.
These receipts began to pass from hand to hand in settlement of
transactions
because people had confidence in the integrity and solvency of goldsmiths.
When it
was found that these receipts were fully accepted in payment of debts; then
the
receipts were drawn in such a way that it entitled any holder to claim the
specified
amount of money from goldsmiths. A depositor who is to make the payments
may
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now get the money in cash from goldsmiths or pay over the receipt to the
creditor.
These receipts were the earlier bank notes. The second stage in the
development of
banking thus was the issue of bank notes.
The goldsmiths soon discovered that all the people who had deposited
money
with them do not come to withdraw their funds in cash. They found that only
a few
persons presented the receipts for encashment during a given period of
time. They
also found that most of the money deposited with them was lying idle. At the
same
time; they found that they were being constantly requested for loan on good
security.
They thought it profitable to lend at least some of the money deposited with
them to
the needy persons. This proved quite a profitable business for the_
goldsmiths. They
instead of charging safe keeping charges from the depositors began to give
them
interest on the money deposited with them. This was the third stage in the
development of banking.
MaJOR EVENTS IN BANKING HISTORY
 Florentine banking — The Medicis and Pittis among others.
 Knights Templar- earliest Euro wide /Mideast banking 1100-1300.
 Banknotes — Introduction of paper money.
 1602 - First joint-stock company, the Dutch East India Company founded.
 1720 - The South Sea Bubble and John Law's Mississippi Scheme, which caused a European
financial crisis and forced many bankers out of business.
 1781 - The Bank of North America was found by the Continental Congress.
 1800 - Rothschild family founds Euro wide banking.
 1930-33 In the wake of the Wall Street Crash of 1929, 9,000 banks close, wiping out a third of the
money supply in the United States
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 1986 - The "Big Bang" (deregulation of London financial markets) served as a catalyst to reaffirm
London's position as a global centre of world banking.
 2008 - Washington Mutual collapses. It was the largest bank failure in history.
TYPES OF BANKS
➢ Central bank or State bank

➢ Commercial banks
➢ Exchange Banks
➢ Industrial Banks
➢ Agricultural Banks
➢ Saving Banks
CENTRAL BANK OR STATE BANK:-
Every country has its central bank or state bank. Its major function is to carryout a countries
monetary policy with an aim to safeguard its Financial and economic stability It has the
monopoly of note issue. It is also the custodian of money market. State bank is the bank’s bank
and lender to the Govt.In Pakistan central bank named as State Bank of Pakistan (SEP).
COMMERCIAL BANK:-
These are profit earning concerns. They received deposits and advanced loan to the borrowers.
They greatly help in financing for internal and external trade of the country.
EXCHANGE BANKS:-
The main function of the exchange bank is to finance the foreign trade by the purchase and sale
of foreign currencies in the form of drafts, bills of exchange, telegraphic transfers. They also
perform the function of the commercial banks, receiving deposits and advancing the loans.
INDUSTRIAL BANKS:-
Commercial banks cannot afford to block their funds in long term investments. The industrial
banks receive long term deposits and finance the industries by providing them long term credits.
In Pakistan the industrial bank named as Industrial development bank of Pakistan (I.D.B.P) was
established in 1961 for this purpose. Its ‘main purpose is to groom the Industrial sector in
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Pakistan. Industrial Banks are also concerns with Chamber of Commerce. We can find out basic
information about type of industry, addresses, as well as contact Numbers of Industries from
“YELLOW PAGES”. Industrial Banks also help out the industries in Import and Export.
AGRICULTURAL BANKS
They provide short and long term loans for financing agricultural. The agriculturists need short
and long term loans for meeting their day to day and long term requirements for making
permanent improvement in loan. In Pakistan agricultural bank is named as Zrai Traqiyati Bank
Limited (Z.T.B.L) is financing to agriculture sector to improve the productivity.
SAVING BANKS:-
These are the institutions, which are sponsored by the Govt. for having the facilities to the
people and small means. These banks collect small saving of people and allow them to
withdraw in small amounts. Also another institution i.e. National savings is working in the same
capacity. For example HBL, ABL, MCB etc.
COMMERCIAL BANKING IN
PAKISTAN
It was very difficult for Pakistan to build up its own Banking system
immediately after independence without sufficient resources. Following the
announcement of the partition plan in June 1947 there was a haste
movement on the
parts of banks to transfer their funds and accounts across the borders. The
banks
having their registered offices in Pakistan were transferred to India. In an
effort to
bring about the collapse of the new state by the persecuting an international
policy of
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withdrawal, the Indian bank offices closed quickly. Those banks, which
stayed, were
considering the winding up of their business. By 30th June 1948 the number
of
schedule banks in Pakistan declined from mere scratch.
Today there are more than 7000 branches of commercial banks along with
an
established network of supplementary financial institutions. All this
development in
the banking sector is the result of untiring efforts of four decades.
History of Banking In Pakistan
The interesting point which I observed during the span of mine internship
was
the historical background of Banking & Financial sector which is the one in
which
great improvement and growth is observed since the formation of Pakistan.
For
studying the growth of this sector we can divide it into three stages, which
are as
follows:
a) Pre-Nationalization Era
b) Nationalization Era
c) Post Nationalization Era
a) Pre Nationalization period:
There were only two Muslim banks in Indo Pak before partition; they were
.Habib Bank Ltd. (est. in 1941 at Bombay) & Australia Bank Ltd. (est. In 1944
at
Lahore). All other banks, at that time, were either owned by Hindus or
Foreigners.
At the time of partition there were 631 bank branches in area which came
under Pakistani control. But due to blood shed and violence at large scale,
mostly
branches were closed and the disparity can be assessed from the fact that
on July
1948 there were 195 branches with deposits of Rs.88 crore (880 million)
only. Also a
factor lagging in Pakistani industry was a central bank of its own, by that
time
Reserve Bank of India was acting as central bank for both countries and
same
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currency notes were used in both territories. But Reserve Bank of India was
biased
and Set down Pakistan on many occasions such as the issue of funds transfer
etc.
In this period drastic steps were taken in government sector for the
improvement of overall position. The private sector also responded to these
changes
and some very positive changes were observed. Some of the steps taken by
the
government in this regard were as under:
1) Inauguration of State Bank of Pakistan (SBP) on 1st July, 1948.
2) Setting up of National Bank of Pakistan in November, 1949 to
control the
'jute' export in East Pakistan and to act as agent of SBP.
3) Larger powers were given to SBP through SBP Act (1956) for
controlling
purposes.
4) Banking Companies Ordinance 1962 for protection and guidance to
banks.
5) Establishment of specialized banks, such as ADBP (1952);
a) HBFC (Nov, 1952);
b) P1CIC (Oct, 1957)
c) IDBP (Aug. 1961);
d) NDFC (Jan, 1973).
These were the steps, which built a strong banking sector in Pakistan. This is
also obvious from the facts that by 1973 there were almost 10 foreign banks
were
working in Pakistan and all over deposit position was around Rs.2300 crore
(23,000
million). A bird eye view of 5 top banks was as given below:
B) NATIONALIZATION PERIOD
On January 01, 1974 all Pakistani banks were nationalized through
Nationalization Act 1974. Under this law all Pakistani banks became a public
property. All small banks were merged in bigger banks to create 5 major
Pakistani
banks Pakistani banks. These banks were to control by Pakistan Banking
Council.
There are still controversies about this act of government as whether it
contributed in
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success of failure of banks. However the major changes after nationalization

were as
Internship Report 8 Habib Bank Limited
follows:
Working of banks was extended to under developed areas.
 Market expansion for credit and deposits.
 Decrease in service level of bank officers.
 Decrease in profitability as well.
However the effect of expansion was enormous and it can also be depicted
with the help of table 2 which shows the deposit & branch positions of
different
nationalized banks.
C) POST NATIONALIZATION ERA
In 1990 the government decided to denationalize all the nationalized
institutes. Some was also suggested in banking sector. For this purpose,
amendments were made to Nationalization Act 1974 and two nationalized
banks
were privatized. Along with this a permission to open banks in private sector
was
also granted. The rules regarding establishment of new banks and for
incoming
foreign banks were also relaxed.
PRIVATIZATION
The- privatized banks are;
a) MCB taken up by a private group in April, 1991
b) ABL taken up by its own employees in September, 1991.
c) UBL taken up by UAE party in 2002.
d) December 29, 2003 HBL was taken by AKFED
After these changes a large number of private and foreign banks started
their
operations in Pakistan and the present status can be seen from the following
figure:
Habib Bank Limited

HBL was the first commercial bank to be established in Pakistan in 1947.
Over the
years, HBL has grown its branch network and become the largest private
sector
bank with over 1,450 branches across the country and a customer base
exceeding
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five million relationships. With a presence in 25 countries, subsidiaries in

Hong Kong
and the UK, affiliates in Nepal, Nigeria, Kenya and Kyrgyztan and
representative
offices in Iran and China, HBL is also the largest domestic multinational. The
Bank is
expanding its presence in principal international markets including the UK,
UAE,
South and Central Asia, Africa and the Far East. Key areas of operations
encompass
product offerings and services in Retail Banking. HBL has the largest
Corporate
Banking portfolio in Pakistan with an active Investment Banking arm. SME
and
Agriculture lending programmes and banking services are offered in urban
and rural
centers. In the UK and GCC, HBL focuses on trade finance and remittances
for the
South Asian Diaspora in addition to basic banking facilities. HBL has always
been a
bank and a brand for the masses, with a history that is inextricably linked
with the
history of Pakistan itself. As it continues to grow, both locally and abroad, it
strives to
embody its brand personality: honest, approachable, and inclusive. HBL is
currently
rated AA+ (Long term) and A1+ (Short term)*. It is the first Pakistani bank to
raise
Tier II Capital from external sources.
HISTORY AND BACKGROUNG

Habib Bank Limited was established by Mr. Ismail Habib (Late) on August 25,
1942 at Bombay. It was the first Muslim Bank of the sub-continent. It was
established with a paid up capital of Rs. 2.5 million. At an early stage, the
number of
its branches was only 12.
HBL established operations in Pakistan in 1947 and moved its head office to
Karachi. Our first international branch was established in Colombo, Sri Lanka
in
1951 and Habib Bank Plaza was built in 1972 to commemorate the bank’s
25th
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Anniversary. With a domestic market share of over 40%, HBL was

nationalized in
1974 and it continued to dominate the commercial banking sector with a
major
market share in inward foreign remittances (55%) and loans to small
industries,
traders and farmers. International operations were expanded to include the
USA,
Singapore, Oman, Belgium, Seychelles and Maldives and the Netherlands.
Privatization of Habib bank

On December 29, 2003 Pakistan's Privatization Commission announced that
the Government of Pakistan had formally granted the Aga Khan Fund for
Economic
Development (AKFED) rights to 51% of the shareholding in HBL, against an
investment of PKR 22.409 billion (USD 389 million). On February 26, 2004,
management control was handed over to AKFED. The Board of Directors was
reconstituted to have four AKFED nominees, including the Chairman and the
President/CEO and three Government of Pakistan nominees.
HBL’s Vision,
Mis
sion and Values
Vision
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Enabling people to advance with confidence and success.
Mission
To make our Investor (s) prosper, our staff excel and to create value for our stakeholders.
Values
Our values are the fundamental principles that define our culture and are
brought to
life in our attitude and behaviors. It is these values that make us unique and
unmistakable. Our values are defined below:
Excellence
This is at the core of everything we do. The markets in which we operate are
becoming increasingly competitive, giving our customers an abundance of
choice.
Only through being the very best – in terms of the service we offer, our
products and
premises - can we hope to be successful and grow.
Integrity
We are the leading bank in Pakistan and our success depends upon trust.
Our
customers - and society in general – expect us to possess and steadfastly
adhere to
high moral principles and professional standards.
Customer Focus
We understand fully the needs of our customers and adapt our products and
services to meet these. We always strive to put the satisfaction of our
customers
first.
Meritocracy
We believe in giving opportunities and advantages to our employees on the
basis of
their ability. We believe in rewarding achievement and in providing first-class
career
opportunities for all.
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Progressiveness
We believe in the advancement of society through the adoption of
enlightened
working practices, innovative new products and processes and a spirit of
enterprise.
Board of Directors
NAME DESIGNATION
Sultan Ali Allana Ahmed Jawad Sajid Zahid Sikandar Mustafa

khan
Chairmen Director Director Director
Mustafa Malik Moez Jamal R Zakir Mehmood
Director Director President & CEO
MANAGEMENT
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R. Zakir Mahmood Sima Kamil

President and CEO Head-Corporate &
Investment Banking
Salim Amlani Faizan Mitha

Chief Internal Auditor Global Treasurer
Aly Mustansir Abid Sattar

Head-Marketing & Head-Retail & Consumer
Brand Management Banking
Nousheen Ahmed Aslam Gadit

Company Secretary & Head-Remedial Assets
Head - Legal
Nouman K. Dar
Dr. Razi Azmat Head - International
Head-Human Resources Banking
Sohail Malik Mubashar Maqbool

Chief Risk Officer Head-Commercial &
Retail Lending
Ayaz Ahmed Muhammad Aslam

Chief Financial Officer & Head-Islamic Banking
Chief Information Officer
Mudassir H. Khan Mirza Saleem Baig

Head-Global Operations Head-Learning &
Development
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Shahid Fakhruddin Abdur Rashid Awan

General Manager- Business Head-Semi
Urban Areas
International & Market
Risk Management
Aman Aziz Siddiqui Muhammad Ali

Regional General Regional Chief
Manager-Gulf Rawalpindi-Islamabad
& Corporate Banking
Head -North
Tulu Islam
GM-Business Continuity
Planning
Management Hierarchy
PRESIDENT
BOARD OF DIRECTOR
MEMBER EXECUTIVE BOARD
REGIONAL CHIEF
ZONAL CHIEF
BRANCH MANAGERS
DESIGNATIONS
President
Senior Executive Vice President (SEVP)
Senior Vice President (SVP)
Vice President (VP)
Assistant Vice President (AVP)
Officers Grade 1
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Officer Grade II
Officer Grade III
Cashier
Clerks
Peon
Corporate Information
Head Office
HBL Plaza
I. I. Chundrigar Road
Karachi-75650, Pakistan.
Tel : +92 (21) 2418000 [50 lines]
Fax : +92 (21) 9217511

Registered Office
4th Floor, Habib Bank Tower
Jinnah Avenue
Islamabad, Pakistan.
Tel: +92 (51) 2872203

Fax: +92 (51) 2872205
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Registrars
THK Associates (Pvt.) Ltd.
Ground Floor, State Life Bldg No. 3
Dr. Ziauddin Ahmed Road
Karachi, Pakistan.
Tel: +92 (21) 111-000-322
Websites
Corporate website:
www.hbl.com
Treasury website:
www.hblgtr.com.pk
Ebank (internet banking):
www.hblebank.com
Auditors
KPMG Taseer Hadi & Co.
Chartered Accountants
Domestic branches
Operations of HBL
A. banking departments of
habib bank
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Various departments are working in all the branches of Habib bank to

facilitate the
customers. Following are the banking departments functioning in HBL NMC
branch Multan.
1.Operations department
➢ Account opening department.
➢ Cash department
➢ remmitence department
➢ Lockers department.
2.Credit department
3.Trade department
3.I.T department
5.PRODUCTS AND SERVICES BYHBL
Accounts opening department

Basic function of the accounts department is to open new account and
facilitate the
customer for the account opening purpose. There are certain formalities
which are to
be observed for opening of an account with a Bank. These formalities in brief
are as
under:
NATURE OF ACCOUNTS
CURRENT ACCOUNTS
SAVING ACCOUNTS
Types of accounts:
Individual accounts:
Individual accounts are the most common personal investment accounts.

Opened by
single person.
rm Accounts
JOIN ACCOUNT:
A joint account occurs when two or more than two customers have one
account. The
parties to a joint account are considered in law as they are one person.
Business accounts:
Business accounts can be opened by institutions, companies, partnerships,
trusts
and non-profit organizations. they are always current accounts.
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Procedure
FORMAL APPLICATION:
The customer is to fill "Account Opening Form. It is a formal request by a
customer
to the bank to allow him to have and operate the account.
Documents require for opening an INDIVIDUAL ACC account:
Copy of CNIC
 Service certificate or student card.
 Utility bill
 Provisional receipt
 KYC (Know Your Customer)
DOCUMENTS FOR JOINT ACCOUNT
 Copy of CNIC of both persons
 Service certificates or student cards of both applicants.
 Utility bill if resident of same place
DOCUMENTS FOR BUSINESS ACCOUNT
photocopy of CNIC/Passport of all directors/partners
letter of partnership or certified copy of partnership deed
copy of registration certificate issuede by registrar of firms
true copy of the certificate of incorporation registration
true copy of the certificate of commencement of business(public ltd. Companies)
true copy of memorandum and article of association
true copy of resolution from the board of directors regarding opening and operation of
account
list of directors with signatures dully attested by chairperson
form-29
copy of NTN certificate
copy of SECP registration
SPECIMEN SIGNATURE:
When the Banker is satisfied about the integrity of the customer, he agrees
to open
the account. The Banker obtains the specimen signatures of the customer on
the
signature book or on card.
Posting the account on the system:
After that officer has to post the new account on computer system for further
processing. During the process customer id and account number is
generated. New
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account remains active for one day after that it is blocked by the head office
until
CNIC of the customer is verified from NADRA.
Cheque book issuing:
After the CNIC verification account opening officer has to issue a cheque
book to
customer so that he can be able to make withdrawal from his account. Now a
day in
Habib bank cheque book issuing process is centralized that take 06 days to
complete.
SECRECY:
The secrecy of depositor’s account is the responsibility of every official
engaged in
the Bank service.
BOOKS RELATING TO CUSTOMERS:
Pay-in-Slip/deposit slip
When money is to be deposited in the bank the pay in slip is to be filled. The
object
of this book is to provide the customer with the bank’s acknowledgement for
receipt
of money to be credited his account.
Cheque Book
A chequebook contains a number of cheques, which is given to a customer
upon
written request and after marking the payment for the chequebook. It
enables a
customer to make withdrawal from his account or make payment to various
parties
by issue of cheques.
GROUNDS FOR CLOSING THE CUSTOMER’S ACCOUNT:
The banker may close the account of the customer due to following reasons:
i.Notice by a Customer
ii.Death of a Customer
iii.Customer’s Insanity
iv.By order of court
I) NOTICE BY CUSTOMER
The banker closes the account of the customer on the application of the
customer for
closing his account.
II) DEATH OF CUSTOMER
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On death of his customer, the bank must stop payment on cheques drawn on
him by
the deceased customer because the death revokes his authority to pay such
cheque.
The heirs or the executors of the deceased customer are not authorized to
operate
on the account; it can act only in accordance with provisions mentioned in
the letter
of probate issued by a competent courts.
III) CUSTOMER’S INSANITY
If the customer becomes insane or mental it terminates the banker’s
authority to act
as his customer’s agent. Since the banker customer relationship comes to
end, in
such as situation, it is usually considered that the banker’s authority to pay
his
customer’s cheques is revoked by notice of insanity. However, the bankers
treat their
customers as it unless a fairly inclusive evidence of the customer’s insanity
is
available to them.
IV) ORDER OF COURT
A court of law may serve a banker with an order in garnish proceeding in
execution
of a decree prohibiting him from honoring a customer’s cheques.
Cash department
ash Department is very sensitive and risky part of the bank. Very
causations and competent personnel are needed for the Job. HBL has
really such a diligent staff with appreciable competencies and will to do
work. Main function of cash department is to deal with cash payment and
cash
receipts.
Cash deposit procedure:
The customer fills the pay slip. The cashier receives the pay slip and cash.
He
counts the cash and makes the detail of the notes at the back of the pay slip.
Then
he compares the detail with amount written on slip and signs the pay Slip.
Then he
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credits the entries in the computer by serial No, account type, Account
number and
amount. Puts the stamp of the “cash Received” on the payment slip. The first
portion
is for bank record while other one is given to the customer.
Cash payments procedure:
When a customer comes to withdraw a certain amount from his account, he
brings a
Cheque along with him. In this case the following steps are taken.
The cashier receives the cheque and checks it whether it is post dated or
predated.
Cheque can be cashed within six months. A predated cheque cannot be
cashed. He
takes two signatures at the back of the cheque from the bearer. He gives the
cheque
for posting at the computer. The computer checks out whether there is
balance in the
account or not. Other instructions are also received e.g. blocked, frozen, Etc.
the
posting is done in the computer and the cheque is stamped posted with the
serial
number and date. He gives the cash to bearer and the respected account is
debited.
Balancing cash at the end and transferring excess cash:
At the day end cash department is responsible for balancing the cash.
Physical cash
should be balanced with the amount in the computer. Jinnah Chowk branch’s
limit for
cash is 40 million which it can keep within the branch over the night excess
cash is
transferred to NBP.
REMITTANCE DEPARTMENT:
It is the function of the bank to remit the money to any place where there is
a bank. It is the most easiest and safest way to send money to any place.
Bank charges menial charges of commission for the remittance. Habib Bank
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Limited NMC Branch Multan has also remittance department. There are
mostly four methods to remit the money. They are as follows:
➢ BANKERS CHEQUE
1) Demand Draft (DD)

2) Mail Transfer (MT)
3) Telegraphic Transfer (TT)
4) Pay order (PO)
Details are as follows:
1) Demand Draft (DD):
It is the most commonly method used for the remittance of money. Its very
simple, firstly a form is to be filled in, in which all details are specified that
where and to which branch the draft is to be sent then the money is
depositor which is called draft and money can be drawn after showing to the
bank of the specified branch of the bank. Only specified person can draw the
money on that draft. Another method to secure the payment of the draft
could be the crossing of the draft, which means that it will only be deposited
in the payee’s account.
To make it more secured and safe the bank has coded the amount exceeding
RS. 15000. Only the banker or the person knows the actual amount of the
draft. In return bank gets a commission which is its mode of earning.
Now with holding tax is also levied, so bank also gets 20% withholding tax.
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Now if the draft is to be cancelled or duplicate of the draft is to be needed

in case of misplacement Rs.20 is to be paid.
2) Mail Transfer (MT):
The money is transferred through mail. One branch of the bank sends
advice to the branch of the same bank to credit the account of payee. In this
type of transfer the payee must have the bank account. For example, now a
days PTV’s licensees are made all over the Pakistan. The cash is deposited
in the banks and after a week the bank mail transfers the amount to the
PTV’s Islamabad account. Bank also gets commission on the mail transfers,
which is a mode of earning for the bank.
3) Telegraphic Transfers (TT):
It’s a good safe and fast method of transferring money from one place to
another. The advice is sent through the telegram and the bank to which the
advice is made reconfirms that whether the advice is made or not. After the
confirmation the money is paid to the payee. Telegraphic Transfers could be
made by giving the name and the telephone number of the payee but
account number is considered good and sage. The amount exceeding RS.
15000 are coded in order to keep security.
Bank charges commission on TT, which is a mode of earning for the bank.
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4) Pay Order:
Pay Order is less expensive method of transferring money. Normally this
method is used to transfer money inside the city. If it is used city wide, it
takes a long time.
The bank charges RS. 10 which is flat for the pay order and an excise duty
of RS. 1 per leaf. With holding tax of .20 % on the sum is also taken from the
party.
Now if the pay order is to be cancelled or duplicate of the pay order is to be

needed is case of misplacement RS. 20 is to be paid.
➢ Online fund transfer

Another function of the cash department is of online transfer of funds.
Customer has give filled remittances form with cash or without cash
(from account
transfer) to the cashier in cash department who will then credits the
beneficiary
account.
➢ clearing department
INTRODUCTION
Every bank acts in two way i.e.
i.Paying Bank
ii.Collecting Bank
Here in theory no legal obligation on a banker to collect cheques, drawn up
to
other banks for a customer. It is, however, an important function of crossed
cheques.
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A large part of this work is carried out through the N.I.F.T.

NIFT- National Institutional Facilitation Technologies (Pvt.) Limited:
NIFT is a joint venture between a consortium of six major banks and private
sector. It is responsible for the establishment and management of
automated
clearinghouse facilities in Pakistan. NIFT is proactively involved in the
modernization
of payment systems in Pakistan.
FUNCTION OF CLEARING DEPARTMENT
The following are the main functions of clearing department.
4. To accept transfer deliveries and clearing cheques from the customer of
the
branch and to arrange for their collection.
5. To arrange the payment of cheque drawn on the branch and given for
collection to any other branch of Habib Bank of Pakistan or any other
members, or sub-members of the local clearing area..
6. To collect amounts of cheques drawn on members, sub-members of the
local
clearing house, sent for collection by those Habib Bank Limited, branches
which are not represented a the local clearing area.
PROCEDURE OF DEPOSITING CHEQUES IN CLEARING DEPARTMENT
Whenever a customer wants to deposit cheque, etc, he fills a pay in slip and
hands it over the counter along with the instruments he wants to deposit
with bank.
As far as possible, the customer desire that on of the staff member fill in a
slip for
him, he should be obliged promptly.
One portion of the perforated pay in slip is handed over to the depositor and
the portion becomes the regular portion of a credit voucher
TYPES OF CHEQUES COLLECTED BY CLEARING DEPARTMENT
a.Transfer Cheques
Transfer cheques are those cheques, which are collected and paid by the
same branch of bank.
b.Transfer Delivery Cheques
Transfer Deliver cheques are those cheques, which are collected and paid by
two different branches of a bank, situated in the same city.
c.Clearing Cheques
Clearing cheques are those cheques in which the payee (Person who deposit
cheques for collection) and the drawer of a cheque maintain the account
with
different banks.
These clearing instruments are handed over to NIFT after posting necessary
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stamps and checking them for any errors. Then further process of clearing is
carried
on the behalf of NIFT.
Locker s
Lockers are available in many of the HBL branches in different sizes like
small,
medium and large; some branches also have extra large and cubical lockers.
Except
rural areas because of security reasons. The procedure to get a locker is
same assets of account opening and RS. 600 are to be deposited as a
security fee, which is refundable. There are three types of lockers
available i.e. small medium, and large. The bank charges RS. 300 per
annum for the small locker, Rs.500 for the medium and R. 800 per
annum for the large size locker.
People get the lockers for the security of precious items, which includes
jewellery, bonds, documents etc. To ensure safety and security two key
system is used. Firstly the locker holder is verified and then in the presence
of banker the locker is opened and then the banker gets out of the locker
room. The locker is opened with the help of the key with is in the custody of
locker.
Holder and is closed with the banker’s key. Without those two keys it could
not be opened or closed.Bills here does not mean the utility bills like
electricity bills or gas bills, but in the bills section those cheques are
presented that are for the outstation or in station of any branch of any bank.
Eligibility for using lockers
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Only the account holders can avail the facility of lockers. The annual rent will
be
directly debited from their respected accounts at the start of the year.
Annual rent
Rs.
SMALL 2500 2750
MEDIUM 3000 3850
LARGE 4000 6050
Key deposit is refundable at the time handing over the locker to bank. For
the staff of
HBL key deposit is not required and also the annual rent is very low for them.
MODERN BANKING:
 Master Card
 ATM
MASTER CARD:
habib bank Is providing many latest and modern facilities to Its custonmers.
Master Card is one of them, which is given by HABIB BANK LIMITED. Master
Card is having following benefits & privileges.
 HABIB BANK LIMITED master car is accepted at over 12 Million

establishments worldwide.
 Free air travel accident insurance is provide.
 This is the card having a photograph & signature of the car holder, which
gives the security against misuse.
 On this card cash withdrawals are available over 29000 outlets all over
the world.
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AUTO TELLER MACHINE:
Now a days bank are going to inter in the world of computer & technology,
each & every mark which was one by the men is being one through
computer.
HABIB BANK LIMITED is innovator to introduce A.T.M. facility to its customer

first time in Pakistan. A.T.M machine basically provide 24 hours cash service
to its customer you just have to enter your code & amount requirement you
could get it whenever you want in throughout 24hours. A.T.M car facility can
be given to all those who are the customer of the Bank but having certain
average balance.
In Habib Bank cantt. Branch A.T.M Dept. is supervised by experienced & well
educated, with reference to business, Mrs. Farhat. For getting A.T.M car
simple procedure is adopted:
 Filling of Application for A.T.M. Card

 Attested from two bankers.
 All kinds of necessary & related documents
TERMS & CONITIONS:
 The card can be used to individuals on their request having current /PLS
saving Accounts.
 The card must be signed by the cardholder immediately upon receipt.
 The card is not transferable & shall be use exclusively by the car holder
name.
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 All possible steps shall be taken to safe guar the card

 The card holder irrevocably an unconditionally authorises the bank to
debt his her accounts with the amount of withdrawals purchases
effected through the use of his/her card
 Making the position cash & balancing on daily bases.
 Posting of vouchers an balancing in the A.T.M ledger on daily bases.
 Preparation of Cash position statement on daily bases.
WITH DRAWL OF CASH:
 On daily bases Rs.2000/-

 On weekly bases Rs.9000/- can be drawn.
 Normally on deposit of 25000/- the limit of with drawl on deposit is
Rs.3000/-per 30 days.
 It is limited on the city only car of one city cannot be use in other city.
CREDIT DEPARTMENT
1. Introduction
2. Securities.
3. Types of credits
INTRODUCTION
The function of credit department is to lend money in the form of clean
advances,
against promissory notes, as well as secured advances against tangible and
marketable securities. The bankers prefer such securities that do not run the
risk of
general depreciation due to market fluctuations.
Common Securities for the banker’s advances are as under:-
SECURITIES
1. Guarantees
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When an application for advance cannot offer any tangible security, the
banker may
rely on personal guarantees to protect himself against loss on advances or
overdraft
to the applicant.
2. Mortgage
A mortgage is the transfer of an interest in specific immovable property for
the
purpose of security the payment of money advanced or to be advanced by
way of
loan, and existing or future debt, or the performance of an engagement
which may
rise to a pecuniary liability. The transfer is called a mortgagor, the transferee
a
mortgage.
3. Hypothecation
When property in the shape of goods is charged as security for a loan form
the bank
the ownership and possession is left with the borrower, the goods are said to
be
Hypothecated The essence of hypothecation is that neither the property in
the goods
not the possession of them are possession is left with the borrower, the
goods are
said to be Hypothecated the essence of hypothecation is that neither the
property in
the goods not the possession of them are possessed by the lender, but the
security
is granted by means of letter of hypothecation, which usually provides for a
banker’s
charge on the hypothecation goods.
4. Pledge
In a pledge the ownership remains with pledge, but the pledge has the
exclusive
possession of property until the advance is repaid in full. While in case of the
default
the pledge has the power of sale after giving due notice.
5. Promissory Note
Sometimes promissory note is also accepted as a security, "A promissory
note is an
instruments in writing containing an unconditional undertaking signed by the
maker,
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to pay on demand or at a fixed or determinable future time a certain sum of

money
only, to or to the order of certain persons, or to the bearer or the
instrument." A
promissory note is incomplete until has been delivered to payee or the
bearer.
Moreover, the sum promised in a promissory note may be made by two or
more
makers who may be liable there on jointly and severally.
TYPES OF ADVANCES
The advances which are given by Habib Bank Limited are as under:-
1. DEMAND FINANCE (Ordinary Loan)
Demand Finances are those advances which are allowed in lump sum for a
fixed
period and are repayable lump sum or gradually in installments.
TYPES OF ADVANCES
a.Demand Finance (Packing Credit)
Scheme introduced by State Bank of Pakistan for exporter of carpet, surgical
instruments, at zero percent rate of interest. While banks provides at
concessional rate of interest.
b.Loan ordinary (Demand Finance to Students)
Qarz-e-Hasana Scheme Loans are allowed to the students, teachers without
any interest or mark up with the recommendations of the MPA or MNA.
c.Demand Finance (Staff)
Loans are offered to the staff of the following four categories.
i.House Building Loans against mortgage of property.
ii.Loan for purchasing vehicles.
iii.Loan equivalent to month’s salary.
2. RUNNING FINANCE (Overdraft)
Running finance (old name overdrafts) are advances, which are generally,
given to
meet temporary requirements of the customers. A good customer use the
banks
running finance limit as a mean of protecting his credit in the market and as
a line of
security defense to meet his commitments.
TYPES OF RUNNING FINANCE
I.Unsecured
Under such type of overdraft the bank pay upon the personal security of the
customer’s mentioned on the customer’s account.
II.Secured
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Under this type of overdraft the bank allows his customer to withdraw more
than his deposits after giving security against the amount overdrawn.
The securities against which they given are:
i.Share certificate, Saving certificate
ii.Deposits
iii.Mortgage of property
iv.Guarantee of person
SMALL LOANS
Loan is allowed to contractors clearing and forwarding agents.
3. FINANCE AGAINST THE FOREIGN BILLS (FAFB)
The advance facility is allowed both to local foreign bills and is classified as
under:-
i.FAFB (Local) advance against Railway receipts and truck receipt, a
company
with bills of exchange and invoices, are given under this head.
ii.FAFB (Foreign) advances against foreign bill, covering bills of exchange
bills of
lading airway bills of exchange bills of lading airways bills etc.
4. AGRICULTURE LOANS
Loans to the farmers with holding up to 25 acres for meeting their short
terms,
medium and long terms Agricultural production requirements, such as:
i.Agricultural inputs
ii.Tube wells
iii.Live Stock Framing
iv.Land improvement
5. INDUSTRIAL LOANS
Besides the short-term loans which play a part in working capital medium
and longterm
loans are also given to industrial sector for purchase of machinery and other
capital nature goods.
TRADE Department
International trade is growing and with the development of international
trade
it has become more imperative. For countries to devote more and more
attention to
the complicated mechanism of Foreign Exchange. It is more important in
case of
developing countries. It is need of time, that a country should conserve its
foreign
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exchange resources.
MEANING OF FOREIGN EXCHANGE
The foreign exchange term refers to the principles that determine the rate of
exchange. It covers following three senses:
i.The mechanism or system by which international obligations or
indebtedness
are fulfilled.
ii.The currency of one country is exchanged for that of another.
iii.The principles on which the people of world settle their debts to one
another.
Letter of Credit:
It is a negotiable instrument through which the bank of the exporter deals
with bank
of the importer through the guarantee of a bank. There are different parties
involved
in the L/C, e-g importer, exporter, importer bank, exporter bank, and
advisory bank.
LC involves banking channels in foreign trade to mitigate risk.
The procedure of opening of an L/C is as follow
 The first thing is the Performa invoice. The Performa invoice is a document
(say a clip), which is, sends by the exporter to the importer and includes the
information like. Descriptions of goods, what type of goods you are needed
and what are the quality, rate and originating country etc.
 Before to open a L/C the bank also consider that the goods which the
importer
is importing is allowed by govt. of Pakistan or not. Because the importer is
not
allowed to import that goods which are prohibited by the Govt. of Pakistan.
 The importer is asked to show the membership certificate of any chamber
of
commerce and industry affiliated with the Pakistan federation of chamber of
commerce and industry.
 Fill the import form of the govt. of Pakistan, which is the proof of this that
there
is no objection on the goods, which the customer is importing.
 What type of goods you are needed and what are the quality, rate and
originating country etc.
Necessary Documents required for L/C:
 NTN
 Tax Authority registration certificate
 Chamber of Association’s trade certificate
 Type of Business
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 NIC
 Margin
 Registration No.
 Application for L/C
On providing these documents the importer will be given the L/C form named
as
IB-8.
Contents of IB 8
1. Request for LC
2. Rate
3. Importer and Exporter’s particulars
4. Amount
5. Terms
6. Partial Shipment (Allowed, not allowed)
7. Transshipment (Allowed, Not Allowed)
8. Port of Loading and destination
9. Payment Mode
I. Sigh t
On seeing the documents the importer has to pay.
II. At Sight and Negotiation:
It means that exporter will submit his documents with the bank and
immediately asks
for payment.
III. Acceptance:
On showing the documents to the importer, the bank asks him to accept that
he will
pay within 30, 60, 90, 120, 180 etc days.
10.Documents Required:
 Certificate of Origin.
 Commercial Invoice
 Bill of Lading / Air way bill.
Charges:
For L/C following charges are applicable;
 Commission
 Postage
 L/C Advising commission
 L/C amendment Commission
 L/C confirmation Commission
 L/C Negotiation Commission
Payment Mode:
In foreign trade payment modes are
1) Advance Payment: Importer makes payment before delivery of goods.
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2) Open A/C: Importer makes payment after receiving the goods.

Issuing foreign exchange accounts cheques books
Another function of foreign exchange department in Jinnah Chowk branch is
to issue
foreign exchange accounts cheques books to customers on request. This
process is
not yet centralized. Cheque book is issued within 15 minute of receiving
request from
customers after making necessary register entries and posting stamps on it.
IT DEPARTMENT
Products and Services of Habib Bank
Limited
Retail Banking
For
Individual Customers
Deposit Accounts
Current Accounts
Make unlimited transactions while maintaining a low minimum balance every
month.
HBL is currently offering three types of accounts in current account category.
Their
detail and name is as under.
1. HBL FreedomAccount
2.HBL BusinessValueAccount
3. Current Account
4. Basic Banking Account (BBA)
HBL FreedomAccount
Use your money as you please with HBL FreedomAccount. Rest free from
worries and expand your business with unmatched accessibility across
Pakistan.
On a monthly balance of Rs. 25,000 or more, avail a host of free

servicesincluding:
• Free cash withdrawal & deposit transactions through any HBL branch
• Free online funds transfer transactions
• Free Banker’s Cheques
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• Free HBL cheque deposit transactions at any HBL branch

• Free cheque books
• Free duplicate account statements
• Free debit card issuance (for individuals and sole proprietors)
• Free ATM transactions through HBL network
• Free SMS alerts* on transactions above PKR 25,000/- (for individuals and
sole proprietors) upon activation via HBL Phonebanking.
Note: A charge of Rs. 58 will be applicable to each debit transaction
initiated by the customer during the month if balance falls below Rs.
25,000 even for a day.
HBL BusinessValueAccount
Unique transactional account for Businessmen
 Up to 5.35%* profit per annum
 Profit calculated daily, paid every quarter
 Minimum balance of Rs. 20,000
 HBL DebitCard and Inter Branch Transaction System (IBTS) facilities
 Up to 10 Bankers Cheques free (at minimum balance of Rs. 500,000)
 Funds transfer to any bank through HBL PhoneBanking
Current Account
 Unlimited transactions
 Non-profit bearing
Basic Banking Account (BBA)
 Can be opened with only Rs. 1,000
 No minimum balance requirement
 Upto 2 withdrawal and 2 deposit transactions free every month
 Unlimited withdrawals through HBL DebitCard
 Non-profit bearing
Savings accounts
Avail the flexibility of making transactions while earning profit on
daily/monthly basis.
HBL is currently offering five types of accounts in savings account category.
Their
detail and name is as under.
1. HBL Value Account
2. PLS-Savings Account
3. Remittance Munafa Plus Savings Account
4. Daily Munafa Account
5. Daily Progressive Account
HBL Value Account
 7.19%* profit per annum
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 Profit calculated monthly, paid every quarter

 Deposit ranges from Rs. 10,000 to Rs. 1,000,000
 Two withdrawals free every month
PLS-Savings Account
 5.06% profit per annum*
 Profit paid bi-annually
 Unlimited transactions
Remittance Munafa Plus Savings Account
 Special account for receiving foreign remittances
 5.12%* profit per annum
 Profit paid every month
Daily Munafa Account
 Profit calculated daily, paid every month
 Up to 8.84% profit per annum*
Daily Progressive Account
 Unique transactional account for Institutions
 Profit calculated daily, paid every month
 Up to 11.57% profit per annum*
 Inter Branch Transaction System (IBTS) facility
Terms Accounts
Invest your savings in HBL term deposits for a fixed duration and earn profit
while
keeping your savings secure. HBL is currently offering one type of account in
terms
account category. Their detail and name is as under.
1. HBL Advantage Account
HBL Advantage Account
 Multiple options for tenure and profit payout
 Loan facility up to 90% of investment
 Minimum investment of Rs. 25,000
 Withdrawal at end of fixed term
Term Profit per annum*
1 Year 10.25%
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3 Year 11.00%
5 Year 10.87%
10 Year 10.24%
2.Investment Plus Deposit
• Account for Institutions

• Multiple options for tenure and profit payout
• Profit paid at maturity
• Minimum investment of Rs. 20 million**
• Withdrawal at end of fixed term
Foreign Currency Accounts

HBL offers Foreign Currency Accounts in multiple currencies as savings and
term
accounts. Their detail is as under.
FC-SB
 Savings Account offered in 3 currencies, USD (US dollar), EUR (Euros) and
GBP (UK pound)
 Tiered product, with rates depending on choice of currency
 To earn profit, minimum balance in USD, EUR and GBP is 1,000
 Interest is payable on a quarterly basis
PROFIT STRATEGY
HYFFD (High Yield Foreign Currency Fixed Deposit)
 Available in 1 month, 2 month, 3 month, 6 month and 12 Month in USD,
EUR
and GBP
 Tiered product, with rates depending on choice of currency and term
 Profit paid on maturity only. No interim interest is payable.
Tenure Profit at maturity
PERIOED MODE OF PROFIT PAYMENT RATE OF PROFIT OFFERED
3 MONTH Quarterly 7.00%
6 MONTH Six month 7.50%
Monthly 9.25%
Quarterly 9.50%
ONE YEAR Six month 9.75%
On maturity 10.25%
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Monthly 9.50
Quarterly 9.75
THREE YEARS Six month 10.00
On maturity 12.25
Monthly 10.25
Quarterly 10.50
FIVE YEARS Six month 10.75
On maturity 13.50
Monthly 10.75
Quarterly 11.00
TEN YEARS Six month 11.25
On maturity 16.50
HBL car loan
HBL Car Loan helps customers to get their preferred car through a simple
and
hassle-free process, backed by superior service and support. Now customer
can
drive a car he always wanted.
Features
 Choice of used, new local/imported and reconditioned imported car.
 Repayment options ranging Upto 7 years.
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 Upto 85% of financing for the car of your choice.

 Insurance at all times for complete peace of mind and security.
 Round the clock support available through HBL PhoneBanking; you can
place
your requests and queries, track the status of your repayment/loan account
and avail other value-added services through HBL PhoneBanking.
Eligibility Criteria
Self-Employed Business
Salaried Individuals
persons/ Professionals
Citizenship Pakistani Pakistani
Age 22-60 years 22-65 years
Minimum monthly income Rs. 20,000 Rs. 25,000
How to apply
 Just visit any HBL branch or Habib Bank Auto Finance Centre for details
and
application.
 Submit complete set of application without any charges to the branch or
the
Auto Center.
 Sign the necessary documents on approval of the application
 Payment is released within 24 hours of the submission of post-dated
cheques
and initial payment after approval of the request.
Documentation
 Complete Application Form
 Salary Certificate / Most recent Salary Slip
 Bank Statement for past one year
 Two Copies of NIC
 Employment Certificate with date of joining
 Two passport size photographs
 Copy of the last paid utility bill (residence)
Self-Employed Business persons/Professionals
 Letter of proprietorship / Registered Partnership Deed
 Certified latest Form A and Form 29, where applicable, along with articles
and
Memorandum of Association
 Copy of last paid utility bill (residence)
 Bank Statement for the last 1 year
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HBL car to car
HBL CarToCar is a revolutionary car financing offer. It makes the car of

customer
choice affordable and practical with a buy back guarantee. HBL CarToCar
offers
matchless features and unique options at the end of the lease. Now
customer can
drive a new car at the end of every two years.
Features
Pay only for what you use
When customer lease a car under HBL CarToCar, he only pay for that part of
the
car’s value that he use during the lease term. The car’s residual value
(forecasted for
the end of the specific lease term) is agreed with him at the start of the lease
term.
This amount is deducted from the car price thus lowering the finance
amount. This
finance amount is based only on a part of the car’s value and not the full
value of the
car. Therefore, HBL CarToCar offers very low installments as compared to
any
conventional financing.
Upgrade of lifestyle
HBL gives customer the guarantee that if he wishes to return the car to HBL
at the
end of the lease term, he will not have to pay off the car’s residual value.
Instead,
HBL will directly settle this outstanding liability for customer under the buy
back
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guarantee. Hence, he can upgrade to a new car as frequently as two years

without
any complication and hassle.
Affordability
With HBL CarToCar, customer only has to pay the difference between the car
price
and the pre-agreed residual value to the bank. As a result, the monthly
installment
may even be 40% to 50% less than that of conventional financing.
Flexibility
HBL CarToCar offers customers several choices at the end of the lease term:
• Upgrade - Simply return the car to HBL and drive a new one home
• Walk away - Return the car to HBL and end the lease
• Buy - Keep the same car. Just make a one-time settlement of the car’s
residual
value to HBL or pay the same in easy installments over a specified extended
period
of time
• Sell - Enjoy the gain from selling off the car at a higher price in the market
than
what you ay HBL as the residual value
Eligibility Criteria
Self-Employed Business
Salaried Individuals persons/ Professionals
Citizenship Pakistani Pakistani
Age 22-60 years 22-65 years
Minimum monthly income Rs. 20,000 Rs. 25,000
Documentation
 Salary Certificate / Most recent Salary Slip
 Bank Statement for past one year
 Employment Certificate with date of joining
 Copy of the last paid utility bill (residence)
Self-Employed Business persons/Professionals
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 Letter of proprietorship / Registered Partnership Deed
 Certified latest Form A and Form 29, where applicable, along with articles
and
Memorandum of Association
 Copy of last paid utility bill (residence)
 Bank Statement for the last 1 year
HBL Credit Card

By the help of HBL credit card customer enters into the world of convenience
and
flexibility. Accepted at over 29 million merchants worldwide, HBL Credit Card
makes
shopping fun and paying simple. So that a customer can make the most of
his
shopping experience.
Benefits
Buy now, pay later
Buy what customer want, when he want and pay for it later. A credit card
statement
will be sent to him every month with details of all his purchases. He will have
21
credit free days to make the payment from the statement date. Customer
should pay
at least 3 days in advance if he makes your payment by cheques to allow
enough
time for clearance.
Pay as much as customer wants
A customer can pay the entire or as little as 5% of the outstanding balance in
his
statement. The unpaid amount will be transferred to his next month’s
statement
along with applicable services charges.
Cash advance
Customer can go to any specified HBL branch and withdraw cash at the
counter. He
can also go to any 1Link ATM in Pakistan and more than 1,000,000 ATMs
worldwide
displaying the Visa/Plus logo. Withdraw cash up to the available cash
advance limit
on his HBL Credit Card for a charge applicable from the withdrawal date.
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Balance transfer facility

Card holder can pay off balances he owes to other banks through his HBL
Credit
Card at a lower service charge.
Security
Card holder cannot lose cash if he doesn’t carry it! In the event that his card
gets
stolen/lost, he should call HBL PhoneBanking to have his card blocked
immediately.
MAIN CREDIT CARDS
Gold Card Green Card

Rupees Minimum gross salary requirements Rupees
50,000 Salaried individuals 15,000
180,000 Self-employed business persons/professionals 25,000
Rupees Credit limit range Rupees

150,000 Minimum 20,000
500,000 Maximum 149,000
Hbl debit card

HBL Visa Debit Card allows a card holder to pay for his purchases directly
from his
bank account. He doesn’t have to carry cash and his monthly statement
provides
him with a complete record of all his transactions so he can manage his
expenses
with ease.
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Features
No Interest
HBL Visa Debit Card is the perfect way of paying for purchases as it gives
access to
the exact amount of money a customer needed, as and when he needs it.
There is
no interest or credit on payments because he spends from the money
available in his
personal HBL Account.
Ease & Security
HBL Visa Debit Card offers ease and convenience because card holder
doesn’t have
to visit an ATM to withdraw cash. Paying with the HBL Debit card is safe
because it
eliminates the need to carry cash. A single swipe automatically debits the
exact
purchase amount from his personal HBL account.
Spending Limits
The daily spending limit at shops and outlets on HBL Visa Debit Card is Rs.
100,000.
(These figures are subject to the balance available in account).
Free Account Statement
HBL cardholders receive a free monthly account statement for their Debit
Card and
ATM transactions to help them keep track of their spending.
International Recognition & Acceptability
HBL Visa Debit Card is accepted at over 20 million Visa merchants
worldwide,
including over 10,000 merchants in Pakistan. As an ATM card it is accepted
at more
than 1,000 1-Link & M-Net ATMs in Pakistan and 864,000 Visa ATMs
worldwide. No
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matter where card holder is, with the HBL Visa Debit Card, HBL is always
with him.
No Liability
In case of a lost or stolen card, card holders are protected against fraudulent
transactions made on their card after they report the incident.
hbl personal Loans

With the rising cost of living, it is becoming increasingly difficult to make
expensive
purchases or meet unexpected expenses. HBL is helping customer finance
them
with Habib Bank personal Loans (old name flexi loan). Customer may avail a
personal loan of up to SIX TIMES of his net take-home salary subject to a
maximum
of Rs.300,000/- provided he work for an organization approved by HBL.
Features
 Flexible tenure: 12, 24, 36,48 or 60 months
 No processing fee
 Repayment through easy and affordable monthly installments from salary.
 Credit Life & Disability Insurance
 Repayment through easy and affordable monthly installments
 You determine the need, we help you finance
 Option of add up replacement for existing customer.
 Minimum salary Rs. 12000
 No salary limit for existing customers.
 23% or 21% rate for existing users instead of 25%
hbl phone banking
Now the bank is just call away. Customer can now call HBL PhoneBanking
and save
a trip to the branch. His query will be resolved in a single telephone call from
anywhere and at anytime.
T-PIN Generation
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Customer’s TPIN (Telephone Personal Identification Number) is generated

the first
time he calls and he can use it as your password for verification purposes,
selfservice
banking through IVR and additional services through HBL’s PhoneBanking
Officers. Customer can change his TPIN anytime he like.
HBL PhoneBanking services for Deposit Account customers
Customers can use the Interactive Voice Response (IVR) system or talk to
HBL
PhoneBanking Officers to:
 Get his account balance
 Get information about the last 5-10 transactions carried out on his account
 Request bank statement, either through fax or email (as supplied in his
subscription form)
 Get details of transactions from the last 6 months on each of the accounts
listed on his subscription form
 Change and/or modify his contact details
 Transfer funds between his own accounts (as listed in the subscription
form)
or from his account to a third party account (as listed in the Third Party
Authorization Form)
 Transfer funds from his own account to an account in another bank under
the
1-Link network (Inter Bank Funds Transfer)
 Generate his own choice of ATM Pin without filling a request at your
branch
 Inquire about HBL’s product offerings
 Lodge a complaint in case of any inconvenience
 Inquire about the daily accounts related profit rates and currency
exchange
rates
 Request a number of physical instruments and/or branch banking related
services that he might require, including:
 Pay Order
 Demand Draft
 Statement
 Balance Certificate
 Cheque Book
HBL PhoneBanking services for HBL CarToCar and Car Loan
customers
HBL CarToCar and HBL CarLoan customers can enjoy the following services
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through HBL PhoneBanking:

 Balance Inquiry
 Last 5-10 Transactions
 Statement Generation (Email and Fax)
 Account Maintenance
 Assistance in case of Car Theft/Damage
BANCAssurance
HBL and New Jubilee Life Insurance Company Limited (NJLI) introduce
➢ Amaan
(Retirement Plan)
➢ Tabeer (Child Education & Marriage).
These products have
been designed keeping HBL’s customer base as the focus and will provide
life
insurance along with an investment option.
Amaan (Retirement plan)

Amaan is a pension plan that provides an opportunity for growth through
investment
in a balanced portfolio with post-retirement income benefits. The plan covers
life
insurance and gives attractive returns on investment to its customers.
Tabeer (Child Education and marriage plan)

Tabeer is a plan that provides parents with a means to accumulate a fund
over a
period of time which can then be used to pay for a child’s education or
marriage.
Plans are available for both under and over 45 years of age.
Hbl corporate banking

HBL Corporate Banking Group comprises a seasoned team of Relationship
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Managers (RMs) to meet the demanding service standards of large

corporations. A
long history of financing and nurturing relationships in Pakistan has given
HBL a
unique insight, enabling it to provide timely and effective financial solutions
for their
customers to meet the growing challenges of a global economy. For a
corporate
customer, with a turnover of at least PKR 300 million, HBL has a range of
solutions
designed to help him with his banking needs. Their RMs have the expertise
customer need to create tailored financial solutions catering to the specific
requirements of his business. Whether establishing a new venture or
expanding an
existing business, HBL’s team understands customer’s banking needs and
works
closely with him to realize his goals.
Services
HBL provides the following services to meet customers funding
requirements:
 Working Capital Finance, including Overdraft, FE Loans, etc.
 Pre and Post Shipment Export Financing (PKR and USD based)
 Import Financing (PKR and USD based)
 LMM Funding
 Receivable Discounting
 Islamic Banking facilities
 Cash Management Services
 Trade Services including Letter of Credit, Letter of Guarantee and Standby
Letter of Credit, etc.
HBL CORPORATE CENTERS
1.Corporate Centre, Karachi 6.Export Processing Zone, Karachi
2.PIA Branch, Karachi 7.Steel Mills, Karachi
3.Stock Exchange, Karachi 8.Stock Exchange, Lahore
4.Corporate Centre, Islamabad 9.Morga Branch, Rawalpindi
5.Corporate Centre, Faisalabad 10.Corporate Centre, Multan
11. Karachi Port Trust, Karachi
HBL Commercial banking

HBL’s Commercial Banking Group targets medium sized companies with a
turnover
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of at least PKR 50 million. Its business units are located in Karachi, Lahore,
Faisalabad, Sialkot, Gujranwala and Peshawar. Each unit is dedicated to
service
business clusters located within these cities. They have the ability and the
resources
to meet the needs of customer’s business with their pro-active, responsive
and
experienced Relationship Managers who are committed to understanding
customer’s
business.
Services
HBL offers financing for the following:
 Working Capital
 Procurement of Inventory
 Receivables
 Procurement of Machinery
 Expansion of production facilities
 Import of raw materials
 Exports
 Guarantees
HBL COMMERCIAL BANKING CENTERS
1.Al-Noor, Karachi 9.Foreign Exchange, Karachi
2.Korangi Industrial Area, Karachi 10.Napier Road, Karachi
3.Saddar, Karachi 11.S.I.T.E. Karachi
4.Tariq Road, Karachi 12.Panorama Centre, Lahore
5.Badami Bagh, Lahore 13Peco Road, Lahore
6.Kashmir Road, Sialkot 14.Paris Road, Sialkot
7.Small Ind. Estate, Sialkot. 15.Circular Road, Faisalabad
8.Peoples Colony, Faisalabad 16.Trust Plaza, Gujranwala
17.Super Market, Peshawar
Hbl zarai banking
HBL Zarai Banking facilities are spread across the country and provide
financing
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through more than 800 of their branches. HBL’s presence in all agriculture
belts of
the country ensures easy access to farmers in rural areas. HBL Zarai Banking
provides loans to small-scale land owning farmers as well as large
institutionalized
and alliance based finance, enhancing agricultural harvest and, in turn,
economic
output of the country.
Products
HBL Zarai Banking enables farmers to invest in premier quality seeds,
fertilizers,
pesticides, agricultural implements and non-farm setups through its various
product
programs.
Crop Inputs
Crop specific finance for purchase of Agriculture inputs such as seed,
fertilizer,
pesticide and other related inputs.
Farm Implements
Finance available for purchase of farm implements & machinery like
combined
harvester, sprayers, ploughs, tube wells and other crop-related
tools/implements.
Tractors/Agricultural Vehicles
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Finance available to individual farmers, self-employed tractor operators,

providing
the option to select vehicles from a range of different manufacturers.
Livestock
Finance available for feed, medicines, raw material, raising charges and
other
related activities.
Poultry
Finance available for all poultry related activities including poultry farm
construction/equipment, hatchery plant & machinery, poultry feed, poultry
medicines,
composite feed production, poultry processing and other related activities.
Fish Farming
Finance available for inland fish farms as well as deep-sea fishing. This
includes
procurement of boat, fish locating equipment, nets & ropes, ice maker, fish
farm
water solution, hatchery construction/equipment, purchase of medicines /
feed and
other related activities.
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Group Lending
Joint finance facility for a group of farmers with small land holdings for
working
capital requirement.
NOTE: These finances may be availed under Demand Finance or Running
Finance
categories. Demand Finance is usually available for short term financing
needs while
Running Finance is available on the basis of revolving limit.
Islamic banking
Islamic Banking is a growing market segment that offers attractive
opportunities to
potential and existing customers. At HBL, Islamic Banking offers Shariah
compliant
products and services to meet the short and long term requirements of
business,
trade and industry.
Shariah Compliance
HBL’s Islamic Banking products are in strict compliance with the tenets of
Shariah
and bear Shariah Compliance Certification from an independent Shariah
Advisor.
Their Shariah Advisor has in depth experience in Shariah rulings (Fatawa)
and
teachings at different forums with qualifications of Dars-e-Nizami, M.A and
L.L.B.
HBL also have a Shariah Scholar, as member of their Shariah Supervisory
Committee to ensure a sound Shariah Compliance mechanism, giving
prompt
responses to customer’s needs and access to Shariah knowledge.
Products and Services
Corporate and Commercial customers can choose from Shariah compliant
banking
solutions to meet their business needs.
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Financing products
Ijarah (Leasing)
Medium to long term facility for vehicles, plant and machinery leased out to
the client
on rental basis.
Diminishing Musharaka
Medium to long term facility for vehicles, plant and machinery on joint
ownership
basis.
Murabaha
Local and Import facilities for purchase of raw materials, semi finished and
finished
goods, stores or spares.
Trade Services
Letter of Credit Facility, Collection of Foreign Bills, Collection of Local Bills,
Letter of
Guarantees.
Liability Products
Customers are welcome to visit their Islamic Banking branch for the following
services:
 Current Account (PKR, USD, EURO, POUND STERLING)
 Basic Banking Account
 Islamic freedom account
 hbl Islamic PLS Account
 HBL Islamic Daily Progressive Account
 HBL Islamic Advantage Investment Accoun
 HBL Islamic FC PLS Accoun
 HBL Islamic HYFID(High Yield FC Investment Deposit)
Further services are
 ATM/Debit Card Facility
 Foreign / Inland Remittances
 Utility Bills Collection
 E-banking / Internet Banking Services
 24/7 Phone Banking Services
 Personalized customer friendly services
Branch
Address
Finlay House
Ground Floor
I.I Chundrigar Road
Karachi
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Contact details:
021-32429304, 32429431&32
Fax
021-32429307
E-mail
hbl.5000@hbl.com
Learning as an internee
As every body knows that "Knowledge without practice is sterile "In order to
give
vent to this idea an Internship program of six to eight weeks has been
arranged in
different esteemed organizations during M.B.A. In this regard on 15th of June
2009, I
was asked by Mr. Mirza Saeed (HR officer in HBL regional office Sahiwal) to
go to
Habib Bank Jinnah Chowk branch to start an internship of seven weeks there.
During this period I got a chance to work and learn in following departments
of the
bank:
Bills clearing department
 Credit department
 I.T department
 Cash department
 Accounts, ATM and Lockers department
Duties and learning in bill clearing department
The second department in which I got a chance to work was bill clearing
department.
During the work in clearing department I came to know about the different
functions
of clearing department and how to perform them. I came to know the
process of
receiving cheques by Dak, how to check cheques for any error like, the
cheques
should be of the bank which is the clearing member of area which comes
under
Jinnah Chowk branch for example if the cheque is of bank Al-Fallah Lahore
then it
should go to zonal branch of Lahore region instead of zonal branch of
Sahiwal. Then
checking whether the amount of cheque and OBC (outward bank collections)
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voucher attached to it is same or not. If no error is found then making

register entries
by noting down their OBC number branch code and amount of the voucher.
Then:
 Calculating the total amount of vouchers by summing individual amounts.
 Calculating the total amount of cheques by summing individual amounts.
 Preparing an add list to be attached with clearing instruments (cheques).
 Writing vouchers for demand drafts.
And I also came to know about the different types of stamps and their use in
particular situation like DAK RECEIVED stamp and CLEARING stamp. After
attaching add list, clearing instruments are handed over to NIFT for further
processing. These clearing instruments are delivered to their respective
banks for
clearance by NIFT. I also learnt in case of Banker’s Cheques how to verify
signature
from the book in which all the signatures of authorized persons of HBL are
given with
their specific code. And I also worked on OBC (Outward bank collection)
forwarding
schedule. I came to know the process of sending cheques or other clearing
instruments for clearance to zonal branch of another region.
Filling vouchers
 Assigning OBC numbers
 Making entries in OBC register
Duties and learning in credit department
After bill clearing department I started my work and learning in credit
department of
the branch. Mr. Haroon Butt (Credit Manager) told me about the terms and
conditions of the commercial loan, types of commercial loan like industrial
loan and
loan for merchants, how to make proposal for commercial loan, document
required
to make a proposal, markup of commercial loan (18.5 % annually). He also
gave me
chance to view some old proposals and the proposal on which he was
working.
Mr. Asif (assistant for Mr. Haroon butt in credit department) who is dealing
consumer
financing. He told me about different types of consumer financing.
 Flexi loan (personal loan)
 Auto finance
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 Lifestyle loan
In Sahiwal region at this point of time from HBL only personal loan is active
while
auto finance is about to start again in near future and lifestyle loan is
inactive. I came
to know about the terms and conditions of personal loan. Only the
government
servant who has his salary account at least six month old in HBL can apply.
Different
markup for different categories like 21%, 23% and 25%.
 21% for existing users’ upto 3 year duration
 23% for existing users for 4 or 5 years duration.
 25% for new customers
I also did work on documentation process for personal loan. I came to know
about
the different types of document required to complete a case for sending it to
regional
head office for approval. Document like branch check list, application form,
Copy of
CNIC of customer and two references, CNIC verification report from NADRA,
customer’s account statement, finance agreement form etc.
I also came to know about different types of securities which a bank
demands from
customer while issuing loan. e.g. Guarantees, Mortgage, Hypothecation and
Pledge.
Duties and learning in Accounts, ATM and Lockers
department
Then I learned about ATM (automatic teller machine). I came to know
about the
functions and working process of ATM machine. Loading cash and balancing
at the
time of loading again. Next my main concern was to know about all the
aspects of
ATM card. I came know about the types, process of issuing ATM card to
customers,
filling forms, how to activate ATM card, charges of issuing and using ATM
card.
Then I spent my time in lockers department. I took all the information
about the
terms and conditions of allotting and operating a locker, types of locker like
small,
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medium and large, charges of using lockers, key deposit (refundable), filling
application forms, insurance amount for specific size of locker and etc. I also
came
to know about the process of operating locker by the customer, how to open
the
locker with the help of two keys.
 1 key in the hand of bank officer (anticlockwise)
 2nd key in the hand of customer (clockwise)
Customer is allowed to operate the locker in full privacy. Only the customer
himself
or other person authorized by him can operate the locker. After that bank
officer has
to take the signature of the customers on attendance register maintained for
this
purpose.
Then my duty was in Accounts department. I came to know the procedure for
filling
the form to open an account, different types of stamps required and about
signature
of the staff. Documents required to be attached with the form.
 Copy of CNIC
 Utility bill
And how to post an account on system after filling the form. Then I came to
know
about Saving accounts and different types of accounts in saving category
and terms
and conditions of each type.
1. HBL Value Account
2. PLS-Savings Account
3. Remittance Munafa Plus Savings Account
4. Daily Munafa Account
5. Daily Progressive Account
Then current accounts
6. HBL Business Value Account
7. Current Account
8. Basic Banking Account (BBA)
Term accounts
9. HBL Advantage Account
10.Investment plus Deposit
FC accounts
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11. FC-SB
Savings Account offered in 3 currencies, USD (US dollar), EUR (Euros) and
GBP
(UK pound)
12.HYFFD (High Yield Foreign Currency Fixed Deposit)
Available in 1 month, 2 month, 3 month, 6 month and 12 Month in USD, EUR
and
GBP
How this experience will impact my career
Working for 07 weeks in HBL Jinnah Chowk branch as an intern was very
informative experience for me. During the time I learnt many new things
which are
surely going to help me in my professional career. It was a good experience
for me
to observe and to be the part of practical working of an organization like
HBL. During
the internship I got a chance to understand general consumer’s behavior and
his
needs and wants related to banking services and products.
Achievements of HBL in
2010
Achievements
HBL receives 3 Global Finance Awards
October 06, 2009
Istanbul: On the occasion of the World Bank Annual Meetings 2009 currently underway in Istanbul, Global
Finance presented banking awards to the top global banks at a ceremony attended by senior bank officials.
HBL was presented with 3 awards: Best Bank – Pakistan, Best Trade Finance Provider – Pakistan and Best
Foreign Exchange Provider – Pakistan. These awards were conferred on HBL in recognition of its
achievements in product delivery and service quality in the markets it serves.
The awards were received by Mr. Sultan Ali Allana (Chairman – HBL), Mr. Nauman Dar (Head International
Banking – HBL) and Mr. Tariq Mateen (Head – Financial Institutions – HBL). At this occasion Mr. Allana said,
"We are extremely proud of the awards that the bank has received today. These awards recognize our
superior market positioning and are a reflection of the bank's management's endeavors to achieve and excel
in areas of product delivery and customer services. HBL will continue to focus on its core businesses and
invest in Technology and Human Resources with the aim to further strengthen its leadership position".
Global Finance this year has identified the best banks in 123 countries as well as the best banks globally in
11 key banking categories. The criteria used for selecting this year’s winners, considered both objective and
subjective factors. Objective criteria included growth in assets, profitability, geographic reach, strategic
relationships, new business development and product innovation. Subjective criteria included the opinions of
equity and credit-rating analysts, banking consultants and others in the industry, as well as corporate
financial executives. Global Finance states that "winners are not always the biggest banks but, rather, the
best banks - those with the qualities that corporations should look for when choosing a bank".
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Recommendations
As we seen from the previous analysis of the financial statements I have
realized
that that Habib Bank is performing very well since its inception. It is quite
difficult to
give suggestion to improve the banking conditions Habib Bank Limited. As
we know
that nothing is perfect, there is always a room for improvement, so I will
recommend
following suggestions for HBL:
 Employees Training programmes must be introduced on continuous
basis so that Employees have understanding with the latest
developments especially with the customers.
 Bank should introduced incentive plans for employees on regular basis
so that if employees may work whole heartedly for the welfare of their
organization. While giving incentives qualification, work, experience,
hard work and such other factors must be considered.
 Mismanagement of resources must be avoided as much as possible as
it decreases profit but also discourage hard worker and honest
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employees.
 Fresh graduates must be recruited. As the combination of Experienced
and fresh can produce better results and it will improve the efficiency of
management.
 Habib Bank is going towards mobile banking but the problem is that a
common client has no idea of its usage due to lack of marketing. I
think that a proper marketing programme must be launched for client’s
awareness.
 Banks different schemes must be conveyed to the targeted customers
so that to have a reasonable share in market.
 Bank should help the society by providing interest free loans to the
Talented Students.
 Online Banking should be introduced in all the branches.
 To motivate the employees their remuneration / salaries should be
made at par with top tier Banks.
 Aggressive publicity campaign must be introduced through press and
Electronic media for new products and scheme by initiating vigorous
marketing policy.
 Bank should adopt such an induction plan that when a customer opens
his account with the bank he should be supplied with a booklet which
enables him to know the procedure of filing the cheques, pay-in-slip
etc. It will save a lot of time of the bank staff afterward during the
conduct of the account of that customer.
 The attitude of the bankers with all of their customers is not the same;
they pay more attention and good service to some of the customers
and neglect a major portion of them. Some of the customers approach
to the bank officials and get their work done before others; it is not a
good practice. All the customers should be treated equally.
 HBL should increase its communication with customers about the
terms and conditions of its different products and services.
Glossary
D.D: Demand Draft
A/C: account
O.B: Other Bank
O.B.C Outward Bills Collection
P.L.S: Profit and Loss Account
Dr: debit
Cr: Credit
C.A: Current Account
F.L: Flexi loan
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L.G: Letter of Guarantee

D.F: Demand Finance
L.C: Letter of Credit
R.F: Running Finance
F.A.P.C: Finance against Packing Credit
HBL Habib Bank Limited
ABL Allied Bank Limited
MCB Muslim Commercial Bank
NBP National Bank Limited
UBL United Bank Limited
NIFT National Institutional Facilitation Technologies
(pvt) LTD.
Biblio graph y
Material on these books, articles and websites has helped me a lot in
preparation
this report
Books
 HBL Corporate Profile 2010
 HBL Annual Reports 2008 and 2009 first Quarter
HBL Job Description
Articles & Documents
 BANKING SECTOR REFORMS IN PAKISTAN :
http://www.ishrathusain.iba.edu.pk/speaches/BANKING_SECTOR_REFORMS.p
df
 www.encyclopedia.com/doc/1G1-61864366.html
Websites
 www.hbl.com
 www.habibbankltd.com
 www.hblasset.com
 www.investopedia.com/articles/07/banking.asp
 wiki.answers.com/Q/Evolution_of_banking
Index
Annex A:
INTERNTSHIP CERTIFICATE
Annex B:
INDICATIVE RATES
Annex C:
ACCOUNT OPENING FORM
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Annex D:
REMITTANCES APPLICATION
Annex E:
DEBIT CARD APPLICATION FORM
Annex F:
DEPOSIT SLIP
68

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Habib Bank Limited

HABIB BANK LIMITED

bank to be established in Pakistan in 1947. Over the years, HBL

learning in each department is given in this report. Talking about

 Knights Templar- earliest Euro wide /Mideast banking 1100-1300.

 Banknotes — Introduction of paper money.

 1800 - Rothschild family founds Euro wide banking.

➢ Central bank or State bank

success of failure of banks. However the major changes after nationalization

Habib Bank Limited

five million relationships. With a presence in 25 countries, subsidiaries in

HISTORY AND BACKGROUNG

Anniversary. With a domestic market share of over 40%, HBL was

Privatization of Habib bank

Enabling people to advance with confidence and success.

Sultan Ali Allana Ahmed Jawad Sajid Zahid Sikandar Mustafa

Chairmen Director Director Director

Mustafa Malik Moez Jamal R Zakir Mehmood

Director Director President & CEO

R. Zakir Mahmood Sima Kamil

Salim Amlani Faizan Mitha

Aly Mustansir Abid Sattar

Nousheen Ahmed Aslam Gadit

Sohail Malik Mubashar Maqbool

Ayaz Ahmed Muhammad Aslam

Mudassir H. Khan Mirza Saleem Baig

Shahid Fakhruddin Abdur Rashid Awan

Aman Aziz Siddiqui Muhammad Ali

Fax : +92 (21) 9217511

Tel: +92 (51) 2872203

Various departments are working in all the branches of Habib bank to

Accounts opening department

Individual accounts are the most common personal investment accounts.

1) Demand Draft (DD)

1) Demand Draft (DD):

Now if the draft is to be cancelled or duplicate of the draft is to be needed

2) Mail Transfer (MT):

3) Telegraphic Transfers (TT):

Now if the pay order is to be cancelled or duplicate of the pay order is to be

➢ Online fund transfer

A large part of this work is carried out through the N.I.F.T.

same assets of account opening and RS. 600 are to be deposited as a

security fee, which is refundable. There are three types of lockers

annum for the large size locker.

Eligibility for using lockers

 HABIB BANK LIMITED master car is accepted at over 12 Million

AUTO TELLER MACHINE:

HABIB BANK LIMITED is innovator to introduce A.T.M. facility to its customer

 Filling of Application for A.T.M. Card

TERMS & CONITIONS:

 All possible steps shall be taken to safe guar the card

WITH DRAWL OF CASH:

 On daily bases Rs.2000/-

to pay on demand or at a fixed or determinable future time a certain sum of

2) Open A/C: Importer makes payment after receiving the goods.

On a monthly balance of Rs. 25,000 or more, avail a host of free

• Free HBL cheque deposit transactions at any HBL branch

 Profit calculated monthly, paid every quarter

2.Investment Plus Deposit

• Account for Institutions

Foreign Currency Accounts

3 MONTH Quarterly 7.00%

6 MONTH Six month 7.50%

ONE YEAR Six month 9.75%