Germantown, MD 20874 301-642-8898 (cell phone) Extended Stay Hotels 2005 - Feb 2010 Area Operations Manager - Germantown, Maryland * Maintained two highly organized and functional hotels which provide exception al services and experience for guests and employees. * Oversaw two hotel managers and the daily operations of these two locations. * Work closely with the Sales Team to increase hotel occupancy. * Supervised scheduling and time management of front desk, housekeeping, and ma intenance personnel. * Full P&L management responsibilities. 2003-2005 General Manager - Allentown/Bethlehem, Pennsylvania * Opened the Allentown/ Bethlehem and Plymouth Meeting hotel location. * Recruited, interviewed and hired all starting personnel. * Successfully booked a temporary nurse staffing agency which generated 11,000 room nights in a six month period. * Worked with National director of government sales to acquire Army, Navy, and Marine Reserve business which will generate 7,000 room nights in 2005. * Maintained labor goals within two percent for twelve months. Austin's Restaurant - West Lawn, Pennsylvania 2002 - 2003 Manager * Responsible for the training, hiring, and counseling of over 30 employees. * Responsible for scheduling of all shifts. * Implemented improved training techniques for service staff. Arthur Treachers - Bloomsburg, Pennsylvania 1999 - 2002 District Manager * Managed 7 store locations in four North Eastern states. * Brought profits from negative 10% to positive 70% within 8 months. * Implemented training course for company - Making for better profitability. Papa John's Pizza- Trooper, PA 1994 - 1999 District Manager/ General Manager * Managed 6 store locations. * Received company's highest product quality award 3 years in a row. * Increased sales by 50% in 6 months. * Increased sales from $5,000 wkly to $15,000 wkly in one location. * Opened Several locations for this company Education Upper Perkiomen High School - Pennsburg, PA 1994 * General studies.