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1312 Live Oak Street, Unit 105, Houston, TX 77003
(903) 819-9503

Results-oriented, dependable professional experienced in customer relations and
administrative duties. Excels in fast-paced environments, positive personality,
and self-motivated. Proven ability to prioritize and manage multiple projects
simultaneously. Possess excellent written and oral communications skills.
Bachelor of Science Degree in Biology
(with 35 laboratory college credit hours experience)
Texas Southern University (2007) Masters of Public Administration / Master of Ma
University of Phoenix (present)
Project Leader / Coordinator of Analytical Services (6/2007 -6/2010)
AARC Environmental Inc. in Houston, TX
* Research pollutants caused by storm water discharge and preventative methods u
sing all variables accompanied with sampling.
* Compile analytical sample results into technical reports for industrial facili
ties to city, state, and government agencies
* Research regulations on multiple states issues on environmental quality compli
ance via books, publications, articles, permits, and the internet.
* Develop storm water pollution prevention plans for new and existing clients
* Provide clients with site specific storm water sampling supplies
* Daily correspondence with project managers at environmental labs
* Project and administrative support for project Coordinators, Scientists, Geolo
gist and Engineers
* Train new hire project assistants on project procedures
* Approve department invoices and budget
Data Entry Tech (June 2006 - April 2007)
Counterforce USA in Houston, TX
* Maintained highly confidential security accounts into complex data system
* Worked in fast pace environment / emergency situations
* Surpassed quota , and met all quality requirements
Data Entry Clerk Team Lead / Customer Service Representative (May 2000 - August
Cigna Healthcare in Sherman, TX
* Input confidential dental and medical claims into computer system
* Handled customer inquiries regarding both dental and medical claims
* Reviewed progress of team members and encouraged production increase
Quick Books Pro Quick Books Timer Pro Filmmaker Pro 9.0
Microsoft Word Microsoft Excel Microsoft Powerpoint
Microsoft Outlook 10-Key Proficiency Type 85 WPM
General Office Duties Advanced Internet Skills Telephone Switchboard
References Available Upon Request