Welfare & Safety - NTPC - Scheme

CHAPTER - I
INTRODUCTION
EMPLOYEE WELFARE
Employee welfare defines as “efforts to make life worth living for workmen”. These efforts
have their origin either in some statute formed by the state or in some local custom or in
collective agreement or in the employer’s own initiative.
• To give expression to philanthropic and paternalistic feelings.
• To win over employee’s loyalty and increase their morale.
• To combat trade unionism and socialist ideas.
• To build up stable labor force, to reduce labor turnover and absenteeism.
• To develop efficiency and productivity among workers.
• To save oneself from heavy taxes on surplus profits.
• To earn goodwill and enhance public image.
• To make recruitment more effective (because these benefits add to job appeal).
Welfare includes anything that is done for the comfort and improvement of employees and is
provided over and above the wages. Welfare helps in keeping the morale and motivation of
the employees high so as to retain the employees for longer duration.The welfare measures
need not be in monetary terms only but in any kind/forms.Employee welfare includes
monitoring of working conditions, creation of industrial harmony through infrastructure for
health, industrial relations and insurance against disease,accident and unemployment for the
workers.
Labour welfare entails all those activities of employer which are directed towards providing
the employees with certain facilities and services in addition to wages or salaries.
Labour welfare has the following objectives:
• To provide better life and health to the workers
• To make the workers happy and satisfied
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• To relieve workers from industrial fatigue and to improve intellectual, cultural and
material conditions of living of the workers.
The basic features of labour welfare measures are as follows:
• Labour welfare includes various facilities, services and amenities provided to

workers for improving their health, efficiency, economic betterment and social status.
• Welfare measures are in addition to regular wages and other economic benefits
available to workers due to legal provisions and collective bargaining
• Labour welfare schemes are flexible and ever-changing. New welfare measures are
added to the existing ones from time to time.
The very logic behind providing welfare schemes is to create efficient, healthy, loyal and
satisfied labor force for the organization. The purpose of providing such facilities is to make
their work life better and also to raise their standard of living. The important benefits of
welfare measures can be summarized as follows:
• They provide better physical and mental health to workers and thus promote a healthy
work environment
• Facilities like housing schemes, medical benefits, and education and recreation
facilities for workers’ families help in raising their standards of living. This makes
workers to pay more attention towards work and thus increases their productivity.
• Employers get stable labor force by providing welfare facilities. Workers take active
interest in their jobs and work with a feeling of involvement and participation.
• Employee welfare measures increase the productivity of organization and promote
healthy industrial relations thereby maintaining industrial peace.
The concept of human resource management has grown out of evolution in India, which
passed through various phases of development. In the beginning of the century, the initial
concern was on ending the exploitation in what was the “Sweated Industries”. Because of
this, legislative measures were initiative by the state to protect employees against exploitation
by their employees. The development of welfare service in industries begin in the U.K in the
late 20th century, when there was no concern for welfare state and working conditions were
appalling.
Any work whether manual or mental undertaken for a monetary consideration is called
labour. Productivity of labor is an effective instrument for economic development. The whole
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economic condition of the country depends upon increase of the productivity of labor and the
management has to assume possible ways without an efficient labor force, capital investment
better management, better technology the natural resources are the factors essential for
production. They have their own attributes and aspirations which if handled properly lead to
the success of industries and growth of economy.
Welfare of labour has vital significance for any country both from national and international
point of view; the prosperity of the nation depends on the proper solutions of industry labour.
If a country takes least cooperation of labour for production purpose, it may lead to
distortion.
Welfare activities and fulfilling their basic needs to improve the economic conditions of
labour to secure social justice and equity, reduce the industrial unrest and to improve labour
productivity.
Labour welfare is very important in public sector organization as lakhs of workers are
employed in them.
In a welfare state where the philosophy of socialistic pattern of society is followed, it is
imperative to have a contended labor force.Hence in view of the importance of labour welfare
an attempt made in this study to enquire in to the social security and welfare activities in
NTPC
EMPLOYEE SAFETY
Safety is the state of being "safe" (from French sauf), the condition of being protected against
physical, social, spiritual, financial, political, emotional, occupational, psychological,
educational or other types or consequences of failure, damage, error, accidents, harm or any
other event which could be considered non-desirable. This can take the form of being
protected from the event or from exposure to something that causes health or economical
losses. It can include protection of people or of possessions.
A top priority for any employer should be to take the time and initiative to help protect their
employees. If an employee becomes injured at work, your business may suffer.
Most employees have the expectation that their workplace will offer a safe environment in
which to do work. Some workplaces are safer than others just as some occupations offer more
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safety than others. Workplace safety ranks high on the list of goals for most workplaces.
Employers care about employee safety.
Safety is generally interpreted as implying a real and significant impact on risk of death,
injury or damage to property. In response to perceived risks many interventions may be
proposed with engineering responses and regulation being two of the most common.
System safety and reliability engineering is an engineering discipline. Continuous changes in
technology, environmental regulation and public safety concerns make the analysis of
complex safety-critical systems more and more demanding.
A knowledge of the literature, the standards and custom in a field is a critical part of safety
engineering. A combination of theory and track record of practices is involved, and track
record indicates some of the areas of theory that are relevant. (In the USA, persons with a
state license in Professional Engineering in Electrical Engineering are expected to be
competent in this regard, the foregoing notwithstanding, but most electrical engineers have no
need of the license for their work.)
Safety is often seen as one of a group of related disciplines: quality, reliability, availability,
maintainability and safety. (Availability is sometimes not mentioned, on the principle that it
is a simple function of reliability and maintainability.) These issues tend to determine the
value of any work, and deficits in any of these areas are considered to result in a cost, beyond
the cost of addressing the area in the first place; good management is then expected to
minimize total cost.
Machinery and Machine Guarding

Machines in the workplace can pose operating hazards. From minor cuts and abrasion to
serious lacerations, exposure to machine operations can be determinent to life, health and
productivity.
It is highly recommended that you purchase machinery equipped with guarding or that the
guards on existing equipment left intact and employees be trained to use them.
In addition to adequate machine guarding, also consider the following:
• Employees should be trained in the start up, operation and shutdown procedures of all
equipment.
• All equipment should be inspected for possible operating hazards before each use.
Questionable equipment should not be used and should be reported to management.
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Unavoidable circumstances and complications can occur with the machinery.
Employees should be trained in:
• Service and maintenance of machinery
• Lockout/tagout procedures
Personal Protective Equipment (PPE)

When the workplace hazards cannot be eliminated or reduced, personal protective equipment
may be necessary. PPE does not eliminate a hazardous situation; it simply creates a protective
barrier between the employee and the hazard. Equipment can be in the form of:
• Safety glasses or goggles
• Gloves
• Boots
• Hearing protection
• Respirators
Prevention of accidents is an objective which requires Zero explanation.
The costs of accidents are enormous in suffering to the injured, in reduction or loss of
earnings, in disabilities and incapacities which afflict those involved and in compensation,
insurance and legal costs, in lost time, filling in reports and attending to enquiries, and in
spoilage of materials, equipment and tools to management.
Accidents are the consequence of two basic factors: technical and human. Technical
factors include all engineering deficiencies, related to plant, tools material and general work
environment Human factors include all unsafe acts on the part of employees. An unsafe act
is usually the result of carelessness.
Young and new employees, because of their difficulty in adjusting to the work
situation and to life in general, also have many more accidents than do old and nature
workers.
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Limitations
Safety can be limited in relation to some guarantee or a standard of insurance to the quality
and unharmful function of an object or organization. It is used in order to ensure that the
object or organization will do only what it is meant to do.
It's important to realize that safety is relative. Eliminating all risk, if even possible, would be
extremely difficult and very expensive. A safe situation is one where risks of injury or
property damage are low and manageable.
Objectivies
1. To study and understand various standards, systems and practices being followed in
NTPC Ramagundam Super Thermal Power Station.
2. To study the Employee Welfare & safety measures of organization and various
participative welfare & safety forums.
3. To analyse the welfare & safety measures of the employees in the organization and also
to find out the root causes of dissatisfaction of employees regarding welfare & Safety and
recommend remedial measures to prevent recurrence.
4. To suggest possible improvements ...…
to make the environment safe.
to make the work life of employees happy.
to fulfill employees welfare needs .
to make the equipment safe.
to create safety awareness
to minimize accidents.
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COMPANY PROFILE
INTRODUCTION ABOUT NTPC:
ORIGIN OF NTPC
NTPC was incorporated in November 1975 with the main objective of planning prompting
and organizing on integral development of thermal power in the country. The company
started functioning in March 1976.
ABOUT NTPC
Energy is an important parameter in the overall economic development activity of any

country. It has become synonymous with the progress in all fields of activities.
Power is the single factor, which changed the way of living. The National Thermal Power
Corporation Limited, established in November 1975, has become the most important
infrastructure input for improving the standard of living to meet the growing demand and to
fulfill the needs of the country. Just in 32 years, this company has grown to be the largest
producer of power in the country.
NTPC ORGANIZATION AND FUNCTIONS
The original design is one of the main factors, which ultimately determine the
effectiveness of an enterprise. The broad of directors is the supreme policy making body,
which give the direction to the activities of the organization. The head of this board is the
chairman & managing director who is also the full time chief executive of the company.
The basis divisions, which are accountable to CMD, are
1. Technical and engineering division

2. Corporate commercial division
3. Operation services division
4. Corporate human resource division
5. Corporate project division
6. Corporate finance division
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7. Vigilance division
NTPC VISION
“A WORLD CLASS INTEGRATED POWER MAJOR, POWERING INDIA’S GROWTH WITH
INCREASING GLOBAL PRESENCE”
NTPC MISSION
“DEVELOP AND PROVIDE RELIABLE POWER, RELATED PRODUCTS AND SERVICES AT

COMPETITIVE PRICES, INTEGRATING MULTIPLE ENERGY SOURCES WITH INNOVATIVE AND
ECO-FRIENDLY TECHNOLOGIES AND CONTRIBUTE TO SOCIETY”
CORE VALUES
o BUSINESS ETHICS
o CUSTOMER FOCUS
o ORGANIZATIONAL&PROFESSIONAL PRIDE
o MUTUAL RESPECT&TRUST
o INNOVATION&SPEED
o TOTAL QUALITY FOR EXCELLENCE
'MAHARATHNA' Company
The common minimum programme of the Govt. States, inter-alia, that Govt. will
identify public sector companies that have comparative advantages and support them in their
drive to become global giants. In personal of these objectives, the Govt. has decided to grant
the enhance autonomy and delegation of powers. Govt. of India, Dept. of Public Enterprises,
Ministry of Heavy Industries & Public Enterprises conferred Maharatna status to NTPC on
19th May, 2010.
The grant of autonomy to the Board of Public Sector Enterprises is specific to the 9
Enterprises identified by the Govt., BHEL, BPCL, HPCL, IOC, IPCL, NTPC, ONGC, SAIL
and VSNL
NTPC' s
New Tagline – "Transforming Lives"
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Shri P. Umashankar , Secretary (Power) Govt. of India unveiled the new tagline of NTPC
"Transforming Lives" in the presence of NTPC Board of Directors on May 17, 2010.
Core Sector
In order to ensure energy and security, the company has launched much lateral backward and
forward integration making it an integrated Power Major with interests in:
1. Hydro Power
2. Captive coal Mining
3. Oil and Gas exploration
4. Power Distribution and Trading through its subsidiaries NTPC Electricity Supply Company
Ltd. And NTPC Vidyut Vyapar Nigam Ltd.,
WELFARE & SAFETY ORIENTED COMPANY
The NTPC Township is like a ‘mini-India’, where people from various regions,
religions, and languages are living in harmony. A well laid out township has been constructed
on a 900-acre land between NTPC Ramagundam and Godavarikhani, which houses over
2000 families.
It is equipped with quality amenities like schools, Junior colleges, recreation centers,
hospital, shopping complex, post office, banks, and places of worship. Well-designed park
add aesthetic value to the township. Jyothinagar is spreading its splendor of light to its
surroundings.
Corporate social responsibility
As a responsible corporate citizen, the company is committed to the protection of

environment, making conscious efforts to preserve the ecology near its plants, as part of it’s a
forestation drive on a large scale; NTPC has planted over lacs of trees in and around the
station. Under the CSR-CD foundation would establish a Development Center for physically
challenges persons with a view to facilities economic self-Reliance, and also distributed
artificial limbs, calipers, tri-cycles and wheel chairs to physically challenged persons.
Comprehensive CSR policy has developed and NTPC Foundation set up to make up projects
for the benefit of physically handicapped, for preservation of national monuments, for dealing
with natural disasters and calamities etc.
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RAMAGUNDAM SUPER THERMAL POWER STATIONS
(RSTPS)
NTPC was setup in 7th Jan. 1975 to establish large generating to strong the regional girds.
Ramagundam Super Thermal Power Project had an approved investment of Rs.2059.22
Crores RSTPS in the interior of Andhra Pradesh.
November 14th 1978, suddenly the sleepy village RAMAGUNDAM becomes the
sense of hectic activities. Barricades & welcomes arches were created all the among the road
leading to what in now the site of 2600 MW power station.
Third in the series super Thermal power station set up by NTPC Ramagundam
is situated in the interiors of ANDHRA PRADESH on the banks of GODAVARI RIVER in
Karimnager Dist of TELANGANA REGION, just across the cold pitheads of the
SINGARENI COLLIERIES.
Ramagundam has been rising at this time & earned the proud destination of being the
only station in the country to commission all the six units ahead of schedule, constructed at a
cost of Rs. 1702 corers, the station has been one of the largest recipients of the World Bank.
Its project implementation & financial control has earned a path from the World Bank
Ramagundam can be considered as the school for construction of “Power Projects”. The
major External financing sources are IBRD, IDA & OPEC.
Following are units sizes:
Coal Based : 25*375MW
Gas Based : 3*955MW
Joint Ventures : 3*364MW
RSPTS ORGANIZATION & FUNCTIONS
The project organization, headed by a General Manager, entrusted with the total
responsibility for implementation of all aspects of the project in accordance with the master
net work schedule and the operation maintenance of running units in a most cost effective
manner.
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I. Project Organization:
The two executive’s functions under this are “civil construction” and “equipment erection”.
The “civil construction takes care of all the activities starting from survey and soil
investigation, site leveling, infrastructure development, township construction etc.
II. Operation and Maintenance:
This department looks after the operation of commissioned units and the short, long-team
maintenance works. O&M includes main plant operation mechanical maintenance, electrical
maintenance, and control instrumentation maintenance, fuel handling (O&M) chemistry and
coal transport (MGR) groups.
III. Materials Management, Personnel and Administration:
This group under takes the control of bulk structure construction materials like steel, cement,
diesel, and fuel oil apart from the procurements, storages and control of consumables,
equipments and spare parts.
NTPC ACTIVITES
a. Planning & investigation of new site preparation of feasibility prospect report & the
designing as well as engineering of power stations.
b. NTPC is also managing Badarpur Thermal Power Station (705MW) of Govt. of India
in Delhi.
c. Operation & maintenance of power stations.
d. Research & development in area relate to power generation.
e. NTPC also bagged a turnkey contract for the construction of 21 sub-stations from
Nepal electricity authority.
f. The Research & Development of NTPC has been instrumental.
g. Enhancing the reliability of plant & equipment.
OBJECTIVES OF NTPC
1. To add generation capacity with in prescribed time and cost to operate & maintain
power stations at high availability ensuring minimum cost of generation. It has
planned massive growth to mate itself – 40,000MW Company.
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2. To maintain the financial soundness of the company by managing the financial
operation in accordance with good commercial utility practices.
3. To function as a responsible corporate citizen & discharges social responsibility in
object of environmental protection & rehabilitation.
4. To adopt appropriate human resource development policy leading to creation of team
of motivated & competent power professionals.
5. To develop search and development (R & D) for achieving improved plant reliability.
6. To expand the consultancy operations and to participate in ventures abroad.
CORPORATE MISSION
• Make available reliable and quality power in increasingly large qualities of

appropriate tariffs and ensure timely realization of revenues.
• Adopts a broad-based capacity portfolio including Hydropower, LNG Nuclear Power

trading distribution, transmission, coal beneficiation etc.
• Be and integrated utility by implementing strategic diversification in areas such as
power trading distribution, transmission, coal beneficiation etc.
INSTALLED CAPACITY
(AN OVERVIEW)
Region Coal No of Plants

Gas Capacity
Total MW
NTPC Owned
Northern 7,065 2,312 9,347
Coal 15 25,375
Western 6,360 1,293 7,653
GAS / Liquid Fuel 7 3,955
Southern 3,600 350 3,950
Total 22 29,320
Eastern 6.900 6,900
Owned by JVs
JVs 564 1,480 2,044
Coal & Gas 6 3,364
Total 24,459 5,435 29,894
Total 26 32,684
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Commissioned
State
Coal based Capacity (MW)
1 Singrauli Uttar Pradesh 2,000
2 Kobra Cshattisgarh 2,100
3 Ramagundam Andra Pradesh 2,600
4 Farakka West Bengal 1,600
5 Vindhyachal Madhya Pradesh 3,260
6 Rihand Uttar Pradesh 2,000
7 Kahalgaon Bihar 2,340
8 NTCPP Uttar Pradesh 1840
9 Talcher kaniha Orissa 3,000
10 Unchahar Uttar Pradesh 1,050
11 Talcher Thermal Orissa 460
12 Simhadri Andra Pradesh 440
13 Tanda Uttar Pradesh 1000
14 Badarpur Delhi 705
15 Sipat Chattisgarh 1,000
TOTAL (COAL) 25375
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Commissioned
Gas based State
Capacity(MW)
16 Anta Rajasthan 413
17 Auriya Uttar Pradesh 652
18 Kawas Gujarat 645
19 Dadri Uttar Pradesh 817
20 Jhanor- Gandhar Gujarat 648
21 Rajiv Gandhi CCPP Kerala 350
Kayamkulam
22 Faridabad Haryana 430
TOTAL (GAS) 3,955
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Coal based State Fuel Commissioned
Capacity (MW)
23 Durgapur West Bengal Coal 120 POWER

24 Rourkela Orissa Coal 120 PLANTS
25 Bhilai Chhsttisgarh Coal 324 WITH
26 RGPPL Maharstra Napal / 1,480 JOINT
LNG
TOTAL (JV) 2,044
GRAND TOTAL (COAL+ GAS+ JV) 29,894
VENTURES
SALIENT FEATURES NTPC, RAMAGUNDAM UNIT
Location : Karimnagar Dist., Andhra Pradesh
Installed Capacity : 2600MW (3*200, 4*500)
Stage - 1 : 200MW*3
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Stage - 2 : 500MW*3
Stage - 3 : 500MW*1
Land : 9542 Acres
Approved cost
Stage – 1 & 2 : Rs.2059.22 Crores
Stage – 3 : Rs.1818.46 Crores
Fuel Source
Stage – 1 & 2 : Singareni Collieries
Stage – 3 : Kobra coal fields of SECL
Coal transportation : Merry-Go-Round System
Water source : Sriram Sagar Project
Beneficiaries : Andra Pradesh, Tamilnadu, Karnataka, Kerala, Goa,
Pondicherry, Dadar.
RAMAGUNDAM MILESTONES
STAGE-I STAGE-II STAGE-III

ACIVITY
GOVT.APPROVAL APRIL’78 SEPT’81

AUG’01
WORLD BANK TIE UP FEB’79 JAN’82
UNIT-1 Commissioning OCT’83 - -
UNIT-2 Commissioning MAY’84 - -
UNIT-3 Commissioning DEC’84 - -
UNIT-4 Commissioning - JUN’88 -
UNIT-5 Commissioning - MAR’89 -
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UNIT-6 Commissioning - OCT’89 -
UNIT-7 Commissioning - - AUG’04
BENEFICIERIES’ ENTITLEMENTS
STATE STAGE-I % II STAGE-III (UNIT-7)
(%) MW (%) MW
AP 27.62% 580 29.17% 146
KARNATAKA 16.43% 344 17.35% 87
KERALA 11.67% 244 12.33% 62
TAMILNADU 22.38% 469 23.65% 118
PUDUCHERY 2.38% 49 2.5% 12
GOA 4.76% 99
UN-ALLOCATED 15% 315 15% 75
PLANT PERFORMANCE
SL.NO PARAMETER UNIT 08-09 08-09
MOU ACHIEVED
1. GENERATION MUs 20369 21512.764
2. PLF % 89.43 94.45
3. AVF % 91.70 93.522
4. SP.OIL ML/KWHR 0.25 0.162
5. APC % 6.31 5.71
6. HEAT RATE KCAL/KWHR 2375 2372
7. PO % 6.31 4.874
8. FO % 2.0 1.604
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 STATION HAS ACHIEVED
 UNIT-1
 HAS RUN MORE THAN 100 DAYS CONTINUOUSLY TWICE

DURING THE FINANCIAL YEAR
 HAS RUN CONTINUOUSLY FOR 109 DAYS (FROM 03/05/08
21:52 TO 18/08/2008 01:02) AND IS RUNNING CONTINUOUSLY SINCE
25/11/08
 HAS ACHIEVED HIGHEST EVER YEARLY LOADING
FACTOR OF 98.75 % ( PREVIOUS BEST 98.15% IN THE YEAR 0607)
 HAS ACHIEVED LOWEST EVER YEARLY APC OF 8.71 %
(PREVIOUS BEST 9.02% IN THE YEAR 200708)
 HAS RECORDED LOWEST EVER MONTHLY APC OF 7.90 %
IN JAN2009 (PREV.BEST 8.18% IN MAR’2001)
+ UNIT-2
 HAS ACHIEVED THE HIGHEST EVER YEARLY LOADING

FACTOR OF 99.94 % (PREVIOUS BEST 99.45% IN THE YEAR 0405)
 HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 8.49 %
 HAS RECORDED THE LOWEST EVER MONTHLY APC OF
7.82 % IN OCT2008 (PREV. BEST 8.18% IN MAR’2007)
+ UNIT-3
 HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 8.86 %

(PREVIOUS BEST 9.02% IN THE YEAR 2007-08)
 HAS RECORDED THE LOWEST EVER MONTHLY APC OF 8.11 % IN OCT
2008 (PREV.BEST 8.48% IN MAR’2007)
+ UNIT-4
 HAS RUN MORE THAN 100 DAYS CONTINUOUSLY TWICE

DURING THE FINANCIAL YEAR.
 HAS RUN 155 DAYS CONTINUOUSLY (FROM 01/05/08 20:12
TO 03/10/08 07:19) AND 119 DAYS CONTINUOUSLY (FROM 09/10/08 14:11
TO 05/02/09 08:50)
FACTOR OF 101.15 % ( PREVIOUS BEST 99.20% IN THE YEAR 2004-05)
 RECORDED LOWEST EVER YEARLY SP.OIL CONSUMPTION
OF 0.084 mL/kWH (PREVIOUS BEST 0.093 FOR THE YEAR 2003-04)
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 HAS ACHIEVED THE LOWEST EVER YEARLY APC OF 5.05
% (PREVIOUS BEST 5.24 % IN THE YEAR 200708)
 RECORDED THE LOWEST EVER YEARLY HEATRATE OF
2373 KCAL/KWH (PREVIOUS BEST 2381 IN THE YEAR 200708)
 RECORDED THE LOWEST EVER MONTHLY APC OF 4.50%
IN MAR’09 (PREVIOUS BEST 4.84% IN JAN’06)
 UNIT-5
 HAS RUN MORE THAN 100 DAYS CONTINUOUSLY ONCE

 RECORDED A CONTINUOUS RUN OF 144 DAYS FROM
(19/05//08 13:22 TO 10/10/2008 03:53) BEFORE IT WAS STOPPED FOR
OVERHAUL.
% (PREVIOUS BEST 5.38 % IN THE YEAR 200708)
IN OCT’08 (PREVIOUS BEST 4.72% IN FEB’06)
 RECORDED MAXIMUM DAILY GENERATION OF 12.610 MU ON 23.06.08
(PREVIOUS BEST 12.500 MU ON 12.03.95)
 UNIT-6
 HAS RUN CONTINOUSLY MORE THAN 100 DAYS TWICE

 HAS RUN CONTINUOUSLY FOR 175 DAYS (FROM 29/03/08
19:16 TO 20/09/08 15:13) AND IS RUNNING CONTINOUSLY SINCE
28/11/08 17:58 (123 DAYS)
 RECORDED THE LOWEST EVER YEARLY SP.OIL
CONSUMPTION OF 0.042 mL/kWH (PREVIOUS BEST 0.107 FOR THE
YEAR 2004-05)
 HAS ACHIEVED HIGHEST EVER YEARLY LOADING
% (PREVIOUS BEST 5.2% IN THE YEAR 200708)
 RECORDED THE LOWEST EVER YEARLY HEATRATE OF
2374 KCAL/KWH (PREVIOUS BEST 2378 IN THE YEAR 200708)
IN DEC’08 (PREVIOUS BEST 4.63% IN JAN’07)
 UNIT-7
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 HAS RUN MORE THAN 100 DAYS CONTINUOUSLY ONCE
DURING THE FINANCIAL YEAR.
 IS RUNNING CONTINUOUSLY SINCE 01/11/08 (149 DAYS)
 HAS RUN CONTINUOUSLY FOR 393 DAYS WITHOUT
BOILER TUBE LEAKAGE (SINCE 03/03/08 10:40 )
 HAS ACHIEVED LOWEST EVER YEARLY APC OF 4.64 %
 UNIT-7 HAS ACHIEVED THE HIGHEST EVER MONTHLY PLF OF
103.56% IN FEB’09 (PREVIOUS BEST 102.75% IN APR’08)
 RECORDED THE HIGHEST MONTHLY GENERATION OF
384.352 MU IN JAN’09 (PREV. BEST 382.388 INDEC’07)
IN MAR’09 (PREVIOUS BEST 4.57% IN FEB’06)
 FUEL MANAGEMENT
 RECORDED THE HIGHEST EVER YEARLY COAL RECEIPT OF 139.38

LAC MT TILL 25.03.09 SINCE INCEPTION (PREVIOUS BEST 126.2 LAC
MT FOR YEAR 2007-08)
 RECORDED HIGHEST EVER MONTHLY COAL RECEIPT OF 13.22 LAC
MT IN OCT’2008 (PREVIOUS BEST 12.8 LAC MT IN JAN’98)
 ASH UTILIZATION
STATION HAS ACHIEVED 59.73% (2009-2010s) OF ASH UTILIZATION.
 FLY ASH ISSUED
FLY ASH ISSUED TO INDUSTRIES IS 10.85 MT 8.5% MORE THAN LAST YEARS .
FINANCIAL SITUATION
Financial Highlights
 NTPC's audited profit after tax for the year 2009-10 is RS. 8,728.20 crore as
 Compared to RS. 8,201.30 crore during the year 2008-09, an increases of 6.42%
over previous years.
 Net sales of RS.46,322.59 crore and Total Income of RS.49,246.65 crore.
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 Highest every interim dividend @ 38% amounting to RS.3,660.8 corer during the
year 2009-10.
 Contributed RS.3,260.21 corer to Exchequer on account of corporate of tax
Dividend and tax thereon and Wealth Tax.
 Capital expenditure of RS.10,467.13 crore during 2009-10 ; NTPC Groups capital
expenditure RS.14,334.54 crore.
 Approved outlay for 2010-11 for NTPC's Capital Schemes is RS.22,350.00 crore ;
for NTPC Group the outlay is around RS.29,104.06 crore.
REVIEW OF LITERATURE
One of the main functionaries of human resource management in industrial organization is to
concentrate on welfare measures to be undertaken.
The philosophy of health organization is to establish employee safety measures and to under
take welfare activities in the field to social changes and in turn social change gives an
opportunities for the workers to express their responsiveness to the welfare amenities all
looked after by the human resource management.
Definition
“Any thing done for the comfort and improvement, intellectual and social, of the
employees over and above the wages paid, which is not a necessity of the industry is Welfare
of employees”.
-Labour investigation committee of the government of India.
BENEFITS OF LABOUR WELFARE:
Workers efficiency is considerably enhancement. Workers begin to feel interested in their

work when they find that they one being well looked after by their employees. Thus their
morale is raised and industrial relations improve.
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• Labour welfare is commendable, because it shows faith in the basic human values of
life.
• From the social standpoint, labour welfare ensures healthier and more enlightened
citizens.
SCOPE OF LABOUR WELFARE:
• To the productivity of labour and efficiency of the enterprise.
• Raise the standard of living of workers by indirectly reducing the burden.

• Be administratively viable and essentially development in out look.
AIMS OF LABOUR WELFARE:
• The labor welfare work aims at providing such service facilities and amenities that
would enable workers employed in industries to perform their work in healthy,
congenial surroundings conductive to good health and morale.
• It is partly humanistic, for it enables the workers to enjoy a fuller and richer life.
• It is economic because it improves the efficiency the worker increases its availability
where its is scarce and keeps him contended.
• It therefore minimizes the inducements to form or join unions and to resort to
strikers.
• The aim is partly civic because it develops a sense of responsibilities and dignity
among the workers and thus makes them worthy citizens of the nation.
CLASSIFICATION OF LABOUR WELFARE:
INTRAMURAL ACTVITIES:
• Welfare with in the premises of the establishment

• Medical facilities.
• Compensation for accidents.
• Provision of crèches and canteens.
• Supply of drinking water.
• Washing and bathing facilities.
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• Provision of safety measures such as fencing and covering of machines.
• Good layout of the machinery and plant.
• Sufficient lighting.
• Fire extinguishers, activities relating to improving conditions of employment
NTPC SAFETY POLICY
NTPC recognize and accept its responsibilities for establishing and maintaining a safe
working environment for all its employees. This responsibility arises from:
(a) Company’s moral responsibility to its employees, to provide the best
practicable conditions of work from the point of view of health and safety.
(b) The obligation to consult with its staff and their representatives to implement
policies and procedures developed as a result of discussions.
(c) Statutory responsibility in respects of health safety and welfare of employees
emanating from relevant legislation such as Factories Act, The Indian Electricity Act,
and the Boiler Act etc.
Company’s responsibility:
The Company shall take all such steps which are reasonable to ensure best possible
conditions of work, and with this end in view the Company shall do the following:
• To allocate sufficient resources to provide and maintain safe and health conditions of
work..
• To take steps to ensure that known safety factors are taken into account in the design,
construction, operation and maintenance of plants, machinery and equipment.
• To ensure that adequate safety instructions are given to all employees.
• To provide, wherever necessary, protective equipment, Safety appliances and

clothing, and to ensure their proper use.
• To inform employees about materials, equipment or processes used in their work,

which are known to be potentially hazardous to health or safety.
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• To keep all operations and methods of work under regular review for making
necessary changes form the point of view of safety in the light of experience and up to
date knowledge.
• To provide appropriate facilities for first aid and prompt treatment of injuries and
illness at work
The Responsibilities of the Employees:

• The establishment and maintenance of best possible conditions of work is, no doubt,
the responsibility of Management, it is also necessary that each employees follows
prescribed safe methods of work. He should take reasonable care for the health and
safety of himself, of his fellow employees and of other persons who may be affected by
his action at work. With this in mind employee should be health and conscious:
REPORT Potential hazards
OBSERVE Safety Rules, Procedures and codes practice.
• Use with all reasonable care the tools, equipment, safety equipment and protective
clothing provided by the company. These items should be kept in good condition.
RESEARCH AND METHODOLOGY

PROBLEM IDENTIFICATION
One of the main functionaries of Personnel management in industrial organization is to

concentrate on welfare measures to be undertaken. The philosophy o the healthy organization
is to establish employee safety measures and to undertake Welfare activities in the fields to
social changes gives an opportunity to the workers to express their social responsiveness to
the welfare amenities all looked after by the personnel management. The different acts, rules,
regulation s as prescribed by the government to safeguard the welfare of the workers and
employees to put up into force, which are clearly explained.
NEED FOR THE STUDY
The organization under study namely, Ramagundam Super Thermal Power Station (RSTPS)-
National Thermal Power Corporation (NTPC) is one of the major concern in India for a
generating and distributing electricity to the industry’s and domestic purpose in South India.
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The admission personal at NTPC, Ramagundam unit, where in the research had
undergone summer training program, wanted to know the perception of the workers
regarding the welfare measures that have provided.
1) The top-management also wanted the research to find out the area where the
management has failed to satisfy the employee’s needs with regard to labor and welfare
schemes.
2) Further top management wanted the research to find out what are the employees needs
over the above the existing welfare schemes.
SCOPE OF STUDY
The scope of the study covers all the welfare activities anything done for the intellectual,
physical, moral, and economic betterment of the workers.
Before examining, the welfare activities in NTPC an attempt made to explain the concept,
scope, and importance of labor welfare in India. Hence, the study specially deals with the
labor welfare facilities of the NTPC.
OBJECTIVES OF THE STUDY
The present study entitled “employees Welfare & Safety measures” undertaken with a
view to analyze the gap between promise and performance of the NTPC as far as welfare
measures are concern. More particularly the objectives are:
• To study the extent of health and welfare facilities provided by carnation.
• To find the welfare facilities, researching the labor and their families.
• To examine the effect of inadequate welfare facilities on workers health, efficiency
and industrial relations.
• To ascertain the financial of the organization on labor welfare.
• To find out the various labor welfare issues provided by the NTPC Ramagundam unit.
• To study the workers perception about the labor welfare schemes.
.
RESEARCH DESIGN:
The research design indicates the types of research methodology under taken to collect the
information for the study.
I used both descriptive and analytical type of research design for the research study.
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The main objective of using descriptive research is to describe the state of affairs as it exists
at present. it mainly involves surveys and fact findings, inquiries of different kinds' also used
analytical research design to analyse the existing facts from the data collected from the
employees.
Area of study: the area of study is confined to employees of NTPC limited, Ramagundam.
Sampling design:
This sample design is a definite plan for obtaining a sample from given population. It is
the procedure used by me in selecting items for the sample.
Sample size:
Sample size =100, variance and confidence methods are used for determining sample size.
Sampling technique:
I had adopted simple random sampling for the study.
Data collection method:
Primary data:
Primary data is the new or fresh data collected from the respondents through structured
questionnaire.
Secondary data:
The secondary data is collected through the structured questionnaire, literature review and
also from the past records maintained by the company.
An overview of employee welfare measure
Industrial progress depends on the satisfied employee force, for that providing of adequate
welfare measures is important. The ancient industrial system was not as complex and
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complicated as we find industries in modern world. The main industry of our ancestors was
agriculture. The modern industrial working calls grew up in India after the advent of
industrial revolution. Due to division of employee in the factory system, the workers could
get required satisfaction, the employers used to behave according to their whims and fancies.
In the factory system the worker had to live in overcrowded colonies with very poor sanitary
conditions, which adversely affect their health, social and family life. The work involved the
use of bid machines, which exposed him to many hazards use to illiteracy and ignore.
Earlier, employer regarded their workers as a more factors production and did no give much
attention to their well being and satisfaction. On the other hand they cared more for
machines.
The wages also were low and the employers dictated the terms and condition of service. To
protect the workers and to give them just hare in the profits of the factory, the sate interfered
and laid down certain laws, rules and enactments and made them binding on the part of
employers who employee a certain number of workers.
Employee welfare implies setting up of minimum desirable standards and the provision of
facilitates like health, food, clothing, housing, medical assistance, education, job security,
recreation etc,.such facilities enable the workers and his family lend a god work life, family
life and social life.
Importance of employee welfare:
Roberto well was the father of employee welfare. Industrial progress of a country depends on
its committed employee force. In this regard the importance employee welfare was
recognized as early as 1931, when the royal commission on employee stated the “the benefits,
which go under this nomenclature, are great importance to worker and which he is unable to
secure by himself. The schemes of employee welfare may be regarded as a “Wise
investment” which should and usually does bring a profitable return in the form of greater
efficiency.
Twenty years later, the planning commission also realized: the importance of employee
welfare, when it observed that “In order to get best output of worker in the matter of
production, working conditions required to be improved to a large extent. The worker should
at least have the means and facilities to keep himself in a state of health and efficiency.
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Concept of employee welfare:
The concept of “Employee welfare” is flexible and elastic and fifers widely with times,
region, industry, social value and customs degree of industrialization the general socio-
economic development of the people and political ideologies prevailing at a particular
moments. It is also mounded according to the age group, sex, socio-culture background,
bmartial status, economic status and education level of the workers in various industries
Employee welfare has been defined in different ways:

The oxford dictionary defines employee’s welfare as:
“Efforts make life worth living for workmen”
The encyclopedia of social sciences defines it as:
“ The voluntary efforts of the employees to establish, with in the existing industrial system,
working and sometimes living and cultural conditions of employee beyond what is required
by law, the customs of the country and the conditions of market”
Scope of employee welfare:
The scope of employee welfare can be interpreted in different ways by different country with
the varying stages of economic development political out look and social philosophy,
sometimes the concept is very wide one and is more or less synonymous with conditions or
work as a whole. It may not only include the minimum standard of hygiene and safety laid
down in general legislation, but also such aspects of working life as social insurance,
schemes, measures for protection of women and young workers, limitations of hours workers,
paid vacations etc.
All extra mural and intra-mural welfare activates as well as statutory welfare measures
undertaken by the employers, government trade union or voluntary organizations fall with in
the scope of employee welfare.
Basic features of employee welfare:
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On the basis of various definitions the basis characteristics of employee welfare:
It is the work, which is usually undertaken with in the premises or in the vicinity of the
undertaking for the employees and the members of his family.
The purpose of providing welfare amenities is to bring about the development of the workers
his social, psychological, economic, moral, cultural and intellectual development to make
him a good worker, a good citizen and a good member of the family.
Employee welfare is very broad tem covering social security and such other activities as
medical aids, crèches, canteens, recreation, housing, adult education, and arrangement for
transport of employee to and from the work place to residence etc.
It ma be noted that not only intra-mural but also extra-mural. Statutory as well as non-
statutory activities, undertaken by any of three agencies - the employers. Trade unions or the
Govt.
Welfare with in the precincts of the Establishment
• Arrangements for drinking water.

• Health services, including occupational safety.
• Rest shelters and canteens.
• Crèches.
• Washing and bathing facilities.
• Latrines and urinals
• Arrangement for prevention of fatigue.
• Administrative arrangement with in a plant to look after welfare.
• Uniform and protective clothing.
• Shift allowance.
Welfare outside the Establishment:

Social insurance measures (Including gratuity, pension, provident fund and rehabilitation).
• Education facilities.
• Medical facilities (including programs for physical fitness and efficiency, family
planning and child welfare)
• Benevolent funds.
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• Housing facilities
• Maternity benefit
Recreation facilities (Including sports, cultural activities, library, reading rooms).
Holiday homes and leave travel facilities.
Workers co-operatives including consumers co-operative credit and thrift societies.
Vocational training for dependants of workers.
Objective of employee welfare activities:

Partly humanitarian I.e., to enable workers to enjoy a fuller and richer life.
1. Partly economic i.e., to improve the efficiency of the workers to increase its
availability where it is scarce and to keep him contented as to minimize the
inducement to form or join unions and resort to strikes.
Another object of employee welfare is to fulfill the future need and aspirations of employee.
In view of above discussions it is clear that employee welfare measures are too inevitably
undertaken by the employers to reduce absenteeism and employee turnover and to increase
production.
Need for employee welfare:

The need for the employee welfare arises from the very nature of industrial system, which is
characterized by two basic facts. One, the conditions under which are carried on is not
congenial for the health. Second, when an employee joins an industry he has to work in an
entire strange atmosphere, create problems of adjustment. When a workers, who is in fact a
retaliate, comes to work in a factory has to work and live unhealthy, congested factories and
areas, with no outdoor recreation facilities.
The necessity for employee welfare is felt more our country because of its developing
economy aimed at rapid economic and social development.
The need for employee welfare was strongly felt by the committee of royal commission on
employee as far back as in 1931, primarily because of a look commitment to industrial work
among factory workers and also harsh treatment they received from the employer.
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The resolution passed by the Indian National congress for fundamental rights and economic
program, in 1931 emphasized that the state should safeguard the interest workers and should
secure for them, by suitable legislation, a living wage. Healthy conditions of work, limited
hour, suitable machinery for disputes between employers and workmen and protection
against the economic consequences of old age, sickness and unemployment.
Employee welfare legal side:
The purpose of providing welfare amenities is to bring about the development of the workers
his social, psychological, economic, moral, cultural and intellectual development to make
him a good worker, a good citizen and a good member of the family.
Employees are statutorily required to comply with the provision of various welfare amenities
under different employee welfare legislations.
Important Acts relating to Labor Welfare are:
1. Factories Act, 1948.
The main focus of the Act is on employee’s health, welfare and safety. In so far as is
concerned, the Acaroids for provision of on facilities for washing, storing and drying
clothing, first aid, canteens, shelters, rest rooms and lunch rooms, crèches etc. it is the
responsibility of the employer to provide the above statutory welfare facilities under this Act.
2.The workmen’s compensation Act, 1923.
This object of the Act is providing the maternity benefit and certain other benefits to women
employees working factories and other establishments. Leave with pay of 12 weeks for
miscarriage / abortion is required to be given by the employer to women employees, under
this Act.
3. Employees State Insurance Act, 1948.
The main objective of ESI Act is to provide the certain benefits to the employees in case of
sickness, maternity and employment injury. The Act provide for sickness benefit,
disablement benefit, and depended benefit subject to periodical payment by the injured
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employee. The ESI Act is applicable to the employees working in the covered establishments
of the notified area.
4. Contract Labor (R&A) Act, 1970.
The main object of Act is to regulate the employment of the contract Labor in certain
establishment and to provide for its abolition under certain circumstances on the advice of the
advisory committee. The Act provides for welfare and health of contract Labor including
prevision relating to canteen, rest rooms, and first aid facilities. The Act enjoys the principal
employer, the responsibility for payment of wages and compensation in case of accidents and
in case of non-payment of the same by the contractor.
5. The Equal Remuneration Act, 1976.
The Equal Remuneration Act provides for payment of equal remuneration to men and women
workers for it work o a similar nature and for the prevention of discrimination on grounds of
sex, against women in the matter of employment.
6. A.P Labor Welfare Fund Act, 1987:

This Act provides for the constitution of a fund for financing of activities to promote welfare
of labor in the State of Andhra Pradesh and for the established of a board for conducting
welfare related activities
7. Employee’s Provident Fund and Miscellaneous Provision Act, 1952:

The main object this Act is to provide for provident Fund, Employee pension and Deposit
linked Insurance for employees working in Factories and other establishments. The act
contemplates a contribution by the employer to wards PF.
8. Payment of Gratuity Act, 1972:
The Act provides of payment of gratuity to employees working in factories, mines etc. The
Act enjoins upon the employees to pay gratuity at the rate of 15 days wages for every
completed years of services with a ceiling of 20 months wages (overall ceiling Rs.3.5 lakhs)
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to employees who have put in minimum period of services. In case of death of employees the
minimum period condition is relaxed.
9. The Minimum Wages Act, 1948:

The Minimum Wages Act,1948 seeks to protect the workers form underpayment of wages
for their efforts. It present the guidelines for the fixation of minimum wages which is just
sufficient to meet the basic need of workers and to keep a man’s ‘body and soul’ together.
The Act provides for fixing of
o Minimum wage in certain employments.
o Minimum time rate
o Minimum piece rate
o Guaranteed time rate.
o Overtime rate.
o Basic pay and D.A.
10. The Payment of Wages Act, 1936:

To ensure proper payment of wages and avoiding all malpractices like non-payment, under
payment, delayed and irregular payment, payment in kind under measurement of work. The
Act covers all the employees drawing the wages up to Rs. 1000 per month. The Act stipulates
that the organizations with less than 100 workers should pay the wage by seventh and the
organizations with more than 100 employees should pay by tenth of next month.
11. The Industrial Dispute Act, 1947:

The Industrial Dispute Act, 1947, is the only Act which provides for workers’ unemployment
due to layoff. This relief is given by way of compensation to the affected workers at certain
specified rates.
The compensation in retrenchment cases amounts 15 days’ average earnings for every
completed year of service or part thereof. In the event of closure of undertaking, the
retrenched workers receive compensation at the same rate. However, it is limited to a
maximum of 3 months’ average earnings if the closure is due to circumstances beyond the
control of the employer.
12. Principle of Employees Welfare:
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Welfare will help to minimize the misunderstanding Employees welfare is dependent on
certain basic principle the following are to be kept in mind successful implementation of any
welfare programs is organization.
• Principle of adequacy of wages.
• Principle of social responsibility of industry.
• Principle of efficiency.
• Principle of patronization.
• Principle of co-ordination and integration.
• Principle of association.
• Principle of responsibility.
• Principle of accountability.
• Principle of timeliness.
WELFARE MEASURE IN NTPC

Types of Welfare Activities:
• Welfare measures inside the work place.
• Welfare measures outside the work place.
Welfare measures inside the work place:

• Conditions of the work environment.
• Workshop sanitation and cleanliness.
• Workshop, Sanitation and cleanliness, Ventilation, Lighting, Temperature,
Elimination of dust, humidity etc.
• Convenience and comfort during the work.
• Distribution of work hours and provisions for rest hours, Meal times and breaks.
• Workmen’s safety measures.
• Supply of necessary beverage and pill and tastes i.e., salt taste, milk, soda.
Factory sanitation and cleanliness:

• Urinals and Lavatories.
• Washbasins, bathrooms.
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• Provision cleanliness, white- washing and repair of building and workshop
• Provision of drinking water, gardens and roads.
• Canteen services, full meals and mobile canteen.
• Management of workers clock rooms, resting rooms and library.
Workers health services:

• Factory health center-playgrounds, health education, medical examination for
workers, health research.
• factory dispensary ahand clinic for general treatment and individual diseases, fatigue,
accidents etc.
• Workmen and child welfare anti-natal and maternity aid, infant welfare and crèches
and women general education.
• Education – Reading rooms, libraries, circulating library, visual education, pictorial
education, lectures, debating study circles, workers children education, nursery
schools, primary schools, women’s education, general education on hygiene, family
planning child care, domestic economy, home handicrafts.
Welfare measures outside the work place:

• Housing
• Water, Sanitation and waste disposal
• Roads
• Lighting
• Recreational clubs, parks and playgrounds.
• Communication (post, telegraph, telephone and internet)
Classification of Welfare Activities

1.Statutory:
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The welfare norm to be fulfilled compulsory by the employees as prescribed by Legal Norm
and legislation:
• Sanitary and hygiene facilities
• Rest rooms
• Medical Facilities
• Crèches
• Drinking water
• Canteens
2. Non- Statutory:
The welfare measures provided to employees in order to maintain good human touch or
pressure by units or due to his concern to workers or to avoid takes for due to many more
reasons there voluntary in the aspect of employees.
• Transport
• Recreation and cultural activities
• Education facilities
• Saving facilities
• Co-operative and credit societies
• Distress relief and cash benefits
• Scheme for grant of merit scholarship to the of employees.
• Reimbursement in fees of higher studies.
Statutory welfare programs:

A. Washing Facilities:
In every factory
• Adequate and suitable washing facilities shall be provided and maintained for the
use of the workers
• Separate and adequate facilities shall be provided for the use of male and female
workers
• Such facilities shall be conveniently accessible and shall be kept clean.
First – Aid Appliance:
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There shall in every factory be provided and maintained so as to be readily accessible during all
working hours first-aid boxes or cup boards, equipped with the prescribed contents, and the
number of such boxes are cup board to be provided and maintained shall not less than one for
every one hundred and fifty workers ordinarily employed in the factory.
Each fist-aid box or cupboard shall be kept in the charge in the separate responsible person.
Canteen:
The state government makes rule requiring that in any specified factory. Where more than
250 workers are ordinarily employed a canteen or canteens be provided and maintained by the
occupier for the use of the workers.
Shelters, Rest Rooms and Lunch Rooms:
Welfare Officer:
One of the important landmarks in the development of labor welfare programmers in India was
the passing of the factories Act, 1948, which made it obligatory on the part of employees to
appoint welfare officer in all factories. The act also provides for the appointment of additional or
assistant welfare officer in case of bigger establishment. In any firm may shall be 500 and above,
Welfare Officer shall be appointed. Position of the labor welfare officer is very much different
from the “labor officer” or the “personnel officer”.
The appointment of the labor welfare officer is statutory requirement the others are not.
In other words, it is mainly a staff function with a role of staff-adviser or specialist. He is
expected to act as adviser, counselor, mediator and liaison –man between management and labor
i.e., to act as “maintenance engineer on the human side”
Non-Statutory welfare programmers:

All labor welfare activities other than those, which are provided in full filament of the
requirement of the law, are known as non-statutory welfare measures.
Non-statutory welfare activities are undertaken, usually, outside the work place.
Generally Non-statutory welfare activities are grouped in to four categories:
a) Medical facilities
b) Educational facilities
c) Recreational facilities
d) Housing facilities
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e) Consumer co-operative stores
f) Sports and cultural activities
Medical Facilities:
The statutory medical facilities are provided in establishment under the employee’s state
insurance Act 1948.
Besides, medical facilities in varying degrees are provided by many undertakings through
their own hospital or by arrangement with well-established medical institutions.
Educational Facilities:
The government has provided education for both workers and their employee in township.
Other Activities:
There are certain Non-statutory welfare measures, which are organized by some of the
employees. In this category some important welfare facilities provided by the employees are:
1) Transport
2) Consumer co-operative societies & fair price shops.
Distress relief and cash benefits etc.
Non- statutory welfare facilities provided to the workers over a wide range depends basically
upon the attitude of employees towards the workers well being.
Welfare Measures in NTPC
The NTPC project of Ramagundam is locate at remote place far from town with basic
necessities of like likely housing, medical, schools, social and recreation facilities being
virtually non-existent in and the around the area. Experience have shown that by an large
there has been resistant on the part of persons recruited from outside to accept posting, in this
projects because of such facilities like housing, schooling, medical, shopping, and
recreational etc.
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Unless the co-operation is able to attract and retain right type of personal to take up
the assignments and completed chain on schedule the entire program may receive a set back.
It is, therefore essential these facilities are developed and provided at an early date, so that
difficulties of the kind beings, now the need to attract seasoned experienced and competent
personnel for managing various functional areas/ jobs are of paramount importance. This
being so, most of manpower would be largely drawn from established concern in public as
well as privates sector where the respective prospective recruits would be having enjoying the
benefits of a well developed colony facilities.
Welfare Items
• The act of welfare, regarded as the most crucial aspect on the preventive side of
industrial relation, if maintained properly received
• the deserving attention and trust at unit. To ensure effective administration of the
welfare measure/ schedules in vogue the same is divided into two distinct areas viz.
1) Welfare plant area.
2) Welfare outside area.
In Plant:
Work Environment:
Beside providing and maintain toilets, water coolers at easily accessible locations to
the employees working inside the plant, air coolers during the summer have been provided to
various locations to make the working environment very congenial.
Canteen Facilities:Suitable canteen facilities would be arranged inside the work premises
for the employees all the project so as to provide tea, lunch and snacks etc, at reasonable
cheap rate. Experience of many other undertaking have shown that canteens run by
contractors specialized in the area with the management prove to be better and economic than
departmentally run canteens. On equal footing with plant, welfare, the township welfare is
also received the utmost attention and priority. It is suggested that following item may
constitute the components of NTPC welfare facilities:
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An overview of employee Safety measure
SAFETY SYSTEMS FOLLOWED AT NTPC RAMAGUNDAM
The safety, health and environmental protection are major concerns of our management and
have been given high priority. As a part of it, NTPC-Ramagundam, exerting all its efforts to
spread its activities, not only in Industrial Safety, but also Safety at Home and on road to
make the life of NTPC family is more safer.
Safety at Overhaul works
For ensuring the healthiness of scaffoldings inside the boilers, joint inspections are conducted
along with Safety, Quality and Boiler maintenance departments and protocols are signed and
maintained.
For ensuring the healthiness of Sky climbers inside the boilers, joint inspections are
conducted along with Safety, Quality and Boiler maintenance departments and protocols are
signed and maintained.
The members of Safety and 24x7 cross-functional team members conduct daily inspections
during overhauls. Exceptions are discussed in the daily overhaul review meetings.
Testing of Sky climbers: Sky climbers are tested by Competent authority before put them
into use during last overhauls. Apart from the above, joint inspection by Safety, FQA &
Concerned EIC is done before actual use in respective boilers to ensure safe erection of sky
climber, healthiness of sky lock, hoist motors & wire ropes and protocols are signed &
maintained. Sample copy of the checklist being used for inspection is given below.
Inspection of Scaffoldings: Scaffoldings erected for working at heights are tested jointly by
Safety, FQA, concerned EIC and Protocols are signed & maintained. Sample copy of the
checklist being used during inspection is given below.
Inspection of portable electrical tools: Portable electrical tools like drilling machines,
grinding machines etc, are tested jointly by Safety, Electrical and protocols are signed before
put them into use.
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24x 7 Cross Functional Safety Task Force:
An exclusive 24x7 cross functional safety teams on weekly rotational basis have been
constituted to ensure compliance of safety requirements and safe working environment in the
O&M area.
The team is collecting the list of works identified for each day from the Maintenance
Planning department and inspecting the work areas accordingly. The members of the above
cross-functional safety teams are inspecting all areas of O&M including overhaul works. One
of the members is coming in B shift every day during their tenure and in case any critical
activities are planned during night shift one member is also coming in the Night shift for
close monitoring of safety precautions.
The team leader discusses the observations on daily basis in the planning meetings and also
in overhaul review meeting for immediate implementation. Any unsafe practices are noticed
by the team, the work is stopped till the safety precautions are implemented. They are also
giving pep talks to all the working group on the spot about the unsafe practices being
followed by them and safe procedure to be adopted.
Head of Operation & Maintenance is reviewing the observations in daily planning meetings
and exceptions are reviewed by General Manager once in a week in the Daily planning
meeting.
Suggestions For Safety
The hazards identified were analysed and apprised to the concerned Engineer-in-charges with
suggestions for their rectification.
Safety work orders were also issued for implementation of unsafe condtions identified and
the same are being monitored.
Implemetation Of Safety Suggestions
The identified unsafe conditions/actions through above means were regularly followedup
and reviewed with concerned section in-charges, HODs and site incharges of contracting
agencies by safety department for implementation. The pending observations and critical
41
points were discussed in daily planning meetings of Main plant and Coal Handling Plant for
their rectification.
Various Safety audits recommendations and other major safety issues/problems which needed
the attention of General Manager were discussed in Senior Executive meeting and also in
special safety review meetings with HOD's/DGM's for their compliance.
Employee Participation in Safety Management
Safety committee
Safety Committee for O&M is constituted as per the statutory requirement with equal
participation of workers and management representatives. Safety Committee meetings are
conducted on a fixed date i.e.. 26th of every month. This meeting is participated by all the
HODs, Employees representatives nominated by recognized unions of Workers and
Supervisors. General Manager chairs this meeting
12 safety committee meetings were held during the year 2004 in which 64 points were
discussed. Out of 64 points, 41 points were implemented and rest of the points action plan
made for implementation.
Safety Stewards Committee
To involve supervisory employees in safety promotional activities, Safety stewards scheme is

introduced and is in operation in NTPC Ramagundam. The safety problems pertaining to the
concerned stewards department are being discussed and remedial measures are suggested.
This meeting is chaired by Head of Safety.
Safety Circles
Safety circles are formed with voluntary membership of employees irrespective of cadre
within a department. The circles meet in their department and select the problems related to
safety and put efforts to solve for improvement in safety standards. 4 Safety circles from OS-
M, AHP, Operation, BM-PP1 and BM-PP2 are functioning.
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Safety Challan System
To caution the contracting agencies for strict adherence to the safety systems/proceedures and
for immediate rectification of unsafe conditions /acts safety challan system is in pratice. On
repetative violations by any contracting agency, safety challan is issued through Engineer
-in-Charge with a recommendation for imposing penalty.
Safety Audits
3rd Party Safety audit are conducted every year by a reputed organisations like M/s.National
Safety Council, M/s. Disaster management Institute etc.
Internal safety audit was conducted by the safety officers of other projects once in evrery
year.
PTW audits are conducted jointly by Safety and Maitenance Planning departments
periodically and the exceptions are discussed in the daily planning meetings for
implementation of the recommendations.
Use of Information Technology for safety
The following information is kept on the web site of Godavari Intranet for the benefit of all
the employees.
♦ Recommendations of Accident Enquiry Committee Reports

♦ Reporting of Incidents / Unsafe Acts / Unsafe Conditions
♦ Accident Reporting System / Formats
♦ Material Safety Data Sheets
♦ Safety Assuracne Plans
♦ DMP Action Plans
♦ Emergency Prepardeness and Response Plan.
♦ Accident analysis
♦ Monthly reports
♦ Station Safety Committee Minutes
♦ Project Safety Committee Minutes
43
Safety Education & Training:
Demonstrations:
To create awareness in usage of fire extinguishers theory cum practical demonstrations are
conducted at various work locations periodically in coordination with CISF(Fire Wing).
Practical demonstrations are also conducted periodically at work sites for acquaintance in the
usage of Self contained breathing apparatus (SCBA) sets and Chlorine leak arresting kits.
Electrical Safety & First aid demonstrations at work locations are organized with the help of
company doctors.;
Safety Training Programmes:
To educate the employees for safety in depth various safety training programmes are
conducted for NTPC employees and contractors employees.
To educate the school children on road safety, road safety training programmes were
organised at different schools
Home safety training programme was also conducted for ladies of NTPC family.
Peptalks are conducted at all workspots by Safety Task Force Members and NTPC Safety
Officers at various work locations periodically.
Safety Promotional and Motivational Measures
National Safety Day was celebrated by conducting competitions in Safety Quiz for
employees, Painting competition for School children, Usage of SCBA set for employees and
contractors workmen. Prizes were distributed to the winners.
Special Commendation Certificates were given to the departments who achieved ZERO
Accidents
Based on the work place maintenance and good hose keeping systems, the departments
adjudged were awarded with Rolling shield for Good House Keeping.
44
Display of Safety Messages
Safety hoardings were displayed with safety messages and pictures by the side roads from
Township to Main Plant. Safety pictorial messages were displayed on hoarding and on the
walls at O&M and project site.
FACILITIES AVAILABLE AT RAMAGUNDAM RSTPS
FIRE FIGHTING FACILITY:

The plant is protected against fire hazards and it is well equipped with fire protection
systems. The plant has its own ‘Fire Station’ also. The details of the fire fighting facilities
available at Ramagundam STPS are as under
CISF FIRE WING AT RSTPS:

RSTPS has full fledged fire station operated by CISF (Fire Wing) personnel. The fire
station is equipped with the following facilities to handle the fire promptly and actively.
- Asst. Commandant (FIRE) - 01
- Inspector - 01
- Sub-inspectors - 05
- Asst. Sub-inspectors - 07
- Head Constables/drivers - 12
- Head Constables (Fire) - 25
- Constables - 34
- Cooks - 02
- Barber - 01
- Washer man - 01
- Water carrier - 01
- Sweeper - 02
Total 92
The fire control room is manned in 3 shifts round the clock. The minimum strength in each
shift available is:
- Sub-inspector/Asst.Sub-inspector - 01
- Head constable - 02
- Driver - 01
- Constables - 08
------
Total 12
45
FIRE FIGHTING EQUIPMENT AVAILABLE
----------------------------- ------ ---------- -----
SL. EQUIPMENT AVAILABILITY CAPACITY
NO.
---------------------------------------------------
1. FOAM TENDER 1 NO. 1800 LPM
2. WATER TENDER 2 NOS 1800 LPM EACH
(TANK CAPACITY 2700 LTRs.)
3. DCP TENDER 1 NO. 2000 KGS.
4. TRAILER PUMP 1 NO. 1800 LPM
5. TOWING TENDER 1 NO.
6. PORTABLE PUMPS 4 NOS. 270 LPM
7. HIGH PRESSURE PUMP 2 NOS. 1000 LPM
-------------------------------------------- -------
Main source of water supply for Fire fighting is Raw water which is drawn through
designated pumps from C.W. Pump house of Stage-I.
HYDRANT LANDING VALVES/YARD HYDRANT:

Fire hydrant mains are laid covering all major risk areas. There are altogether 690 hydrant
landing valves/yard hydrant fitted at various locations of the plant which are manually
operated, whenever water is required for fire fighting work..
PORTABLE FIRE EXTINGUISHERS:

In addition to above fire fighting equipments, portable and mobile fire extinguishers have
been installed at all locations of the plant including Main Plants, Control rooms, Switch
Gear rooms, Laboratories, Off sites, Administration building etc. Details are tabulated
below.
46
DETAILS OF PORTABLE FIRE EXTINGUISHERS:
NO. OF EXTINGUISHERS
TYPE OF 50 27 25 22.5 10 9 6.5 5 4.5 2.0

KG
EXTINGUISHER KG KG KG KG LTS KG KG KG KG
CO2 - 05 - 140 25 - 560 - 390 97
DCP 95 - 50 - 250 - - 500 - 92
WATER TYPE 04 - - - - 217 - - - -
SODA ACID 12 - - - - 160 - - - -
FOAM TYPE 62 - - - - 40 - - - -
FOAM TYPE 32 - - - - 465 - - - -
(AFFF)
HOSPITAL FACILITY
80 bedded Hospital with fully equipped separate disaster ward and burns ward is available
in RSTPS township. Location of Hospital is marked in layout plan.
Ambulance facility available round-the-clock within the plant premises.
Specialist Doctors are available in all major branches.

No. of Doctors - 22
No. of Nursing Staff - 28
Ambulances - 4 (with oxygen administration facility)
47
COMMUNICATION FACILITIES
Public address system has been provided in the plants.Audio Visual Emergency alarm is
available at Chlorine Plant and in Control Room. A 15W wireless set is installed in fire control
room and also one 25W mobile VHF set fitted in foam tender. The message can be
communicated from any location of the plant to shift charge engineer by dialling the number
5700(LDBX). Emergency message can be passed on to safety office by dialling the number
4016 (LDBX), Fire Station 4222(LDBX) and Security office 4901 LDBX. BSNL (STD)
telephones, Fax, Telex facilities are provided in GM (R) office and main plant Service
building to contact nearby industries to ask for assistance. The plant is connected to Corporate
Office through Sat Com also
EMERGENCY SAFETY EQUIPMENT:

Self contained breathing apparatus Sets
Chlorine leak arresting kits
Emergency suits
Gum boots
Face shields
Hand gloves
Aprons.
Safety belts etc.
EMERGENCY CONTROL CENTRE (ECC)
An emergency control centre is established in the Safety Centre building as indicated in the
plan and equipped with adequate means of communication to areas inside and outside the
plant together with relevant data, personal protective equipments and equipments to assist
those manning the centre and to enable them to discharge their duties comfortably.
ECC will also contain the following data.
a) Safety data pertaining to all hazardous materials likely to cause emergency.
b) Procedure of major and special fire fighting, rescue operations, first aid etc.
c) Emergency call out list of persons drafted for emergency control, key personnel, Fire,
safety, First aid, Medical, HR, Security, Police and District Admn. Authorities.
48
Following facilities are available in Emergency Control Centre.
3 nos., of intercoms.(Nos: 4016 / 4017 / 4018),
1 no. of BSNL phone. (No:08728-272922)
Sat Com facility. (No: 4628)
Emergency Manuals.
Blown up area maps. District phone directory.
Wind direction
Public address system
Explosive meter
Sound level meter
Emergency lights
RESEARCH ANALYSIS & INTERPRETATION

1. Welfare measures are required to be provided to
enable the employees to lead a comfortable work life?
Number of
Yes No
employees
100 100 0
Percentage (100%) 100 0
Description
 100% of the employees are Strongly agreed that Welfare measures are
required to be provided to enable the employees to lead a comfortable
work life
.
49
2. The welfare measures enhance motivation and
commitment of the employee?
Number of
Yes No
employees
100 100 0
Description
 100% of the employees are Strongly agreed that the welfare measures
enhance motivation and commitment of the employee.
I EDUCATION
a)Reimbursement of tuition fees
Number of Very Non

Excellent Good Satisfactory
Employees Good Satisfactory
100 70 19 10 1 0
Percentage(100%) 70 19 10 1 0
Description:
 70% of the employees feel that Reimbursement of tuition fees is
Excellent.
50
 19% of the employees feel that Reimbursement of tuition fees is Very
Good.
 10% of the employees feel that Reimbursement of tuition fees is good.
 1% of the employees feel that Reimbursement of tuition fees is
Satisfactory.
b) Awards to children getting excellence in education
Number of Very Non

100 58 22 20 0 0
Percentage(100%) 58 22 20 0 0
Description
 58% of the employees feel that Awards to children getting excellence in

education is Excellent.
education is Very Good.
education is good.
II MEDICAL
a) Treatment at company’s own Hospital
Number of Very Non

100 15 24 32 25 4
Percentage(100%) 15 24 32 25 4
Description:
 15% of the employees feel that Treatment at company’s own Hospital is
Excellent.
Very Good.
51
good.
Satisfactory.
Non Satisfactory.
b) Medical Reimbursement for treatment
Number of Very Non

100 78 20 2 0 0
Percentage(100%) 78 20 2 0 0
Description:
 78% of the employees feel that Medical Reimbursement for treatment is

Excellent.
Very Good.
good.
c) Referral for major treatments such as, Heart and Kidney

disease at corporate Hospitals
Number of Very Non

100 98 2 0 0 0
Percentage(100%) 98 2 0 0 0
52
Description:
 98% of the employees feel that Referral for major treatments such as,
Heart and Kidney disease at corporate Hospitals is Excellent.
 2% of the employees feel that Referral for major treatments such as,
Heart and Kidney disease at corporate Hospitals is Very Good.
d)Frequency of medical checkups
Number of Very Non

100 65 15 10 6 4
Percentage(100%) 65 15 10 6 4
Description:
 65% of the employees feel that Frequency of medical checkups is
Excellent.
 15% of the employees feel that Frequency of medical checkups is Very
Good.
 10% of the employees feel that Frequency of medical checkups is good.
 6% of the employees feel that Frequency of medical checkups is
Satisfactory.
 4% of the employees feel that Frequency of medical checkups is Non
Satisfactory.
III TRANSPORTATION
a) Loan/Advance for purchase of vehicles
Number of Very Non

53
100 58 31 11 0 0
Percentage(100%) 58 31 11 0 0
Description:
 58% of the employees feel that Loan/Advance for purchase of vehicles is
Excellent.

Very Good.

good.
b) Maintenance/Petrol allowance for the vehicle owned by the

employee
Number of Very Non

100 78 20 2 0 0
Percentage(100%) 78 20 2 0 0
Description:
 78% of the employees feel that Maintenance/Petrol allowance for the
vehicle owned by the employee is Excellent.

vehicle owned by the employee is Very Good.

vehicle owned by the employee is good.
54
IV HOUSING
a) Quarters facilities
Number of Very Non

100 25 37 15 16 7
Percentage(100%) 25 37 15 16 7
Description:
 25% of the employees feel that Quarters facilities is Excellent.

 37% of the employees feel that Quarters facilities is Very Good.
 15% of the employees feel that Quarters facilities is good.
 16% of the employees feel that Quarters facilities is Satisfactory.
 7% of the employees feel that Quarters facilities is Non Satisfactory.
b) Electricity facility
Number of Very Non

100 94 6 0 0 0
Percentage(100%) 94 6 0 0 0
Description:
 94% of the employees feel that Electricity facility is Excellent.
55
 6% of the employees feel that Electricity facility is Very Good.
c) Water facility
Number of Very Non

100 62 19 10 7 2
Percentage(100%) 62 19 10 7 2
Description:
 62% of the employees feel that Water facility is Excellent.

 19% of the employees feel that Water facility is Very Good.
 10% of the employees feel that Water facility is good.
 7% of the employees feel that Water facility is Satisfactory.
 2% of the employees feel that Water facility is Non Satisfactory.
V ADVANCES
a) PF Advance
Number of Very Non
100 77 20 3 0 0
Percentage(100%) 77 20 3 0 0
Description:
56
 62% of the employees feel that PF Advance is Excellent.
 19% of the employees feel that PF Advance is Very Good.
 10% of the employees feel that PF Advance is good.
b) Multi Purpose Advance
Number of Very Non

100 74 22 3 1 0
Percentage(100%) 74 22 3 1 0
Description:
 74% of the employees feel that Water facility is Excellent.

 22% of the employees feel that Water facility is Very Good.
 3% of the employees feel that Water facility is good.
 1% of the employees feel that Water facility is Satisfactory.
c) Computer Advance
Number of Very Non

100 79 14 7 0 0
57
Percentage(100%) 79 14 7 0 0
Description:
 79% of the employees feel that Computer Advance is Excellent.
 14% of the employees feel that Computer Advance is Very Good.
 7% of the employees feel that Computer Advance is good.
VI OTHER WELFARE FACILITIES

a) Rest room
Number of Very Non

100 36 24 23 10 7
Percentage(100%) 36 24 23 10 7
58
Description:
 36% of the employees feel that Rest room is Excellent.

 24% of the employees feel that Rest room is Very Good.
 23% of the employees feel that Rest room is good.
 10% of the employees feel that Rest room is Satisfactory.
 7% of the employees feel that Rest room is Non Satisfactory.
b) Facilities in the rest room
Number of Very Non

100 30 22 24 15 9
Percentage(100%) 30 22 24 15 9
59
Description:
 30% of the employees feel that Facilities in the rest room is Excellent.
 22% of the employees feel that Facilities in the rest room is Very Good.
 24% of the employees feel that Facilities in the rest room is good.
 15% of the employees feel that Facilities in the rest room is Satisfactory.
 9% of the employees feel that Facilities in the rest room is Non
Satisfactory.
c) Lighting and Ventilation in the Shop floor
Number of Very Non

100 74 15 7 4 0
Percentage(100%) 74 15 7 4 0
Description:
 74% of the employees feel that Lighting and Ventilation in the Shop floor
is Excellent.
60
is Very Good.
is good.
is Satisfactory.
VII CANTEEN
a) Quality of the food items
Number of Very Non

100 36 29 25 7 3
Percentage(100%) 36 29 25 7 3
Description:
 36% of the employees feel that Quality of the food items is Excellent.
 29% of the employees feel that Quality of the food items is Very Good.
 25% of the employees feel that Quality of the food items is good.
 7% of the employees feel that Quality of the food items is Satisfactory.
 3% of the employees feel that Quality of the food items is Non
Satisfactory.
b) Variety of items
61
Number of Very Non
100 41 27 24 5 3
Percentage(100%) 41 27 24 5 3
Description:
 41% of the employees feel that Variety of items is Excellent.

 27% of the employees feel that Variety of items is Very Good.
 24% of the employees feel that Variety of items is good.
 5% of the employees feel that Variety of items is Satisfactory.
 3% of the employees feel that Variety of items is Non Satisfactory.
.
c) Drinking Water
Number of Very Non

100 45 31 22 2 0
Percentage(100%) 45 31 22 2 0
62
Description:
 45% of the employees feel that Drinking Water facility in the canteen is
Excellent.
Very Good.
good.
Satisfactory.
VIII SAFETY
a) Safety Training
Number of Very Non

100 59 21 18 2 0
Percentage(100%) 59 21 18 2 0
63
Description:
 59% of the employees feel that Safety Training is Excellent.

 21% of the employees feel that Safety Training is Very Good.
 18% of the employees feel that Safety Training is good.
b) Safety Measures as per Statutory norms
Number of Very Non

100 69 19 12 0 0
Percentage(100%) 69 19 12 0 0
Description:
 69% of the employees feel that Safety Measures as per Statutory norms
are Excellent.
are Very Good.
are goo
4. Are you satisfied by the following welfare/Safety
measures provided by the company?
64
a) Are you Aware of the Welfare measures provided by the
organization?
Number of
Yes No
employees
100 98 2
Description
 98% of the employees are aware of the Welfare measures provided by the
organisation.
 2% of the employees are not aware of the Welfare measures provided by
the organisation.
b)Are you given a chance to participate in the Safety activities
that take place?
Number of
Yes No
employees
100 87 13
65
Description
 87% of the employees say that are given a chance to participate in the
Safety activities that take place in organisation.
 13% of the employees say that are not given a chance to participate in the
Safety activities that take place in organization.
c) Safety Training
Number of
Yes No
employees
100 89 11
66
Description
 89% of the employees say that they are given safety training by the
organisation.
 11% of the employees say that they are not given proper safety training by
the organisation.
5. Are you satisfied by the following financial benefits

provided by the company?
a) Medical Benefits After Retirement?
Number of Very Very

Dissatisfied Neutral Satisfied
Employees Dissatisfied Satisfied
100 0 0 10 24 66
Percentage(100%) 0 0 10 24 66
67
Description:
 66% of the employees feel that Medical Benefits After Retirement are
Very Satisfied.
 24% of the employees feel that Medical Benefits After Retirement are
Satisfied.
b) Incentives:
Number of Very Very

100 0 9 6 21 64
Percentage(100%) 0 9 6 21 64
Description:
 64% of the employees feel that Incentives in their organisation are Very
Satisfied.
 9% of the employees feel that Incentives in their organisation are
Dissatisfied.
c) Gift/Awards
Number of Very Very

100 9 10 11 15 55
Percentage(100%) 9 10 11 15 55
68
Description:
 55% of the employees feel that Gift/Awards given in their organisation

are Very Satisfied.
are Neutral.
are Dissatisfied.
CHAPTER -
FINDINGS
 From the Data collected, Employees feel that Welfare measures are
required to enable the employees to lead a comfortable work life.
 Employees feel that Welfare measures enhance motivation and
commitment of the employee.
 Most of the Employees feel that Referral to corporate Hospitals for major
treatments such as Heart and Kidney disease is given and is found to be
Excellent.
 Employees feel that frequency of medical checkups must increased.
69
 Employees feel that Quarter & Electricity facility provided to them is
excellent
 They also feel that Recreational facilities help them to get rid of stress
after work.
 Most of the employees feel that Quality of food items to improved and
variety of food items need to be introduced in canteen.
 Only 42% of the employees feel that pension benefits are Excellent.
 Employees feel that Safety training must be given frequently.
 Employees feel that Personal Protective equipment (PPE) is important for
their Safety in Plant.
 They also feel that More Safety programs must be conducted in the
Organization to create awareness of Safety Measures.
SUGGESTIONS
The analysis revealed positive response from almost all the employees. It is found that better
working conditions and welfare facilities are made available inside plant and township.
The employees are highly motivated. However, it is suggested to take the following
initiatives for further improvement.
•Coaching facilities are not available for examinations like EAMCET & other entrance
examinations. There is a need to provide coaching facilities in the township to enable
the children to prepare well for the entrance examinations professional degrees like
B.Tech & MBBS.
•Even good education facilities must be provided in the township for intermediate students.
•The hospital facilities are good. Specialist Doctors in all braches needs to be posted for
better treatment locally to avoid outstation medical references.
•Maintenance of the parks and gardens needs to be improved.
•Canteen facilities are good. However, variety of food items may be increased and even the
quality.
70
•Safety training must be given periodically and the employees who are unaware of safety
aspects must be identified and trained.
• Training for handling of the safety equipment must be given periodically for the
employees..
• Preference can be given for employees' children in NTPC Recruitments.
• As only 42% of the employees feel that pension benefit is Excellent, Pension benefit
needs to be increased and made attractive.
CONCLUSIONS
NTPC (RSTPS) is one of the best among the power generating companies in our country. In
the present scenario, the human resource management has to play a very importance role. For
any organization, the employees are instrumental in executing the plans and meeting the work
targets of the company with greater responsibility. In this endeavor, HR dept, plays a pivotal
role to support and fulfill the needs of the employees.
The term ‘welfare measures’ refers to the facilities provided for the employees at the
working environment which are called statutory welfare measures and facilities provided for
them and & their family members which are called not-statutory welfare measures. The main
aim of providing these welfare measures is to satisfy and enhance the morale of the
employees.
The study reveals that both the statutory & non-statutory welfare measures provided by the
company are very attractive and employees are highly satisfied and motivated.
Accident prevention is both Science and Art. It represents, above all things, “Control” i.e.
Control of man performance, machine performance and physical environment. The word
“control” is used advisedly because it denotes prevention as well as correction of unsafe
conditions and circumstances. It is a vital factor in every industrial enterprise, one which, if
ignored or practiced unskillfully leads to needless human suffering and business economic
failure.
It is much easier to comprehend the fundamentals of accident prevention if the preventive
procedures are grouped into general classifications, like ‘Discovering the causes’,
‘Controlling the Environmental causes’, Controlling the Behavioural causes’ and
‘supplementing with various activities’.
71
As the saying goes SAFETY IS EVERY BODY’S CONCERN,
Workers, to participate in safety activities whole-heartedly. Avoid unsafe actions &
behaviours. Follow Safety rules & regulations. He should be safe and make fellow workers
learn to be safe.
Supervisors, to be hazard hunting, analyse potential hazards and investigate all incidents
occurring in his work area. He should pinpoint unsafe practices. Safety should be
incorporated in the work procedures, the workers are to be trained and enforced for
implementation
Departmental Heads, to identify safe standards and practices. They should appraise, and
appreciate. Follow up for the enforcement. Encourage the working group for their safety
performance and tackle any untoward incidents and collaborate for maintaining safe working.
Top management, to formulate safety policy and goals and review the same from time to time
for improvement. Audit the implementation. Fix accountability. Train all levels and be
committed.
With all the above it is learnt that, they will go a long way in protecting the employees and
benefit their families and also protect the property of the company.
Questionnaire on
Welfare & Safety
72
Sir,
I am S.M AMRESH, a student of TRINITY COLLEGE OF
ENGG. & TECH , Peddapalli, pursuing my Masters in Business
Management. I have to undertake a major individual piece of research
work - The Project for the partial fulfillment for the award of MBA
Program of Department of Business Management, JNTU. Hyderabad.
As a part of the above reason and also my interest, I have chosen the
topic “EMPLOYEE WELFARE & SAFETY MEASURES” at your
organization - NTPC (Ramagundam). I will be obliged if you can
spare a few minutes in answering the below Questionnaire, which would
be a real help in doing my Survey.
Note: Your survey responses will be strictly confidential and data taken from
this survey will strictly be used for my Project purpose alone.
Thanking you,
S.M.AMRESH
Designation/Grade:
Department:
1. Welfare measures are required to be provided to enable the employees to lead a

comfortable work life?
❏Yes ❏No
2. The welfare measures enhance motivation and commitment of the employee?
❏Yes ❏No
3. State the level of your satisfaction in respect of the following
Welfare/Safety measures provided by the company?
73
Each of the sections will have a 1-5 point scale:- 1 - Excellent 2 - Very Good,3 - Good,
4 - Satisfactory, 5 - Non Satisfactory. Please rate the following statements by putting a tick mark.
Statements Excellent Very Good Good Satisfactory Non

Satisfactory
EDUCATION
Reimbursement of tuition fees ❏ ❏ ❏ ❏ ❏
Awards to children getting excellence in ❏ ❏ ❏ ❏ ❏
education
MEDICAL
Treatment at company’s own Hospital ❏ ❏ ❏ ❏ ❏
Medical Reimbursement for treatment ❏ ❏ ❏ ❏ ❏
Referral for major treatments such as, ❏ ❏ ❏ ❏ ❏
Heart and Kidney disease at corporate
Hospitals
Frequency of medical checkups ❏ ❏ ❏ ❏ ❏
TRANSPORTATION
Arrangement of Company’s own vehicle ❏ ❏ ❏ ❏ ❏
Loan/Advance for purchase of vehicles ❏ ❏ ❏ ❏ ❏
Maintenance/Petrol allowance for the ❏ ❏ ❏ ❏ ❏
vehicle owned by the employee
HOUSING
Quarters facilities ❏ ❏ ❏ ❏ ❏
Electricity facility ❏ ❏ ❏ ❏ ❏
Water facility ❏ ❏ ❏ ❏ ❏
ADVANCES
PF Advance ❏ ❏ ❏ ❏ ❏
Multi Purpose Advance ❏ ❏ ❏ ❏ ❏
Furniture Advance ❏ ❏ ❏ ❏ ❏
Computer Advance ❏ ❏ ❏ ❏ ❏
OTHER WELFARE FACILITIES
Rest room ❏ ❏ ❏ ❏ ❏
Facilities in the rest room ❏ ❏ ❏ ❏ ❏
Lighting and Ventilation in the Shop floor ❏ ❏ ❏ ❏ ❏
Recreational facilities ❏ ❏ ❏ ❏ ❏
Uniform/Shoe ❏ ❏ ❏ ❏ ❏
Washing Allowances ❏ ❏ ❏ ❏ ❏
Facilities provided through corporative ❏ ❏ ❏ ❏ ❏
societies
Post retirement benefits like pension, ❏ ❏ ❏ ❏ ❏
medical, ERS
CANTEEN
Cost of the food items ❏ ❏ ❏ ❏ ❏
Quality of the food items ❏ ❏ ❏ ❏ ❏
Variety of items ❏ ❏ ❏ ❏ ❏
Hygiene ❏ ❏ ❏ ❏ ❏
Service of the bearers ❏ ❏ ❏ ❏ ❏
Furniture/Seating Arrangement in the ❏ ❏ ❏ ❏ ❏
canteen
Drinking Water ❏ ❏ ❏ ❏ ❏
SAFETY
Safety Training ❏ ❏ ❏ ❏ ❏
Safety Measures as per Statutory norms ❏ ❏ ❏ ❏ ❏
Personal Protective equipment(PPE) like ❏ ❏ ❏ ❏ ❏
safety shoe/helmet etc.
Internal Safety Audit Team ❏ ❏ ❏ ❏ ❏
External Safety Audit Team ❏ ❏ ❏ ❏ ❏
74
Safety programs conducted by your ❏ ❏ ❏ ❏ ❏
Organisation/Safety Department
4. Are you satisfied by the following welfare/Safety measures provided by

the company?
Statements/Questions Yes No
Are you Aware of the Welfare measures provided by the organisation ❏ ❏
❏ ❏
Do you have Safety Forums/Committees
❏ ❏
Are you given a chance to participate in the Safety activities that take place
Does your Company have a Safety Policy? ❏ ❏

Does your Company have Qualified Safety Personnel? ❏ ❏
Safety Training ❏ ❏
Are you having Fire extinguisher/Buckets ❏ ❏

Do you have Accident book/Accident Record system ❏ ❏
First Aid Facility ❏ ❏

Do you have grievance committee to handle your grievances? ❏ ❏
Are you satisfied with the way grievances are handled in your organisation? ❏ ❏
Do you have Safety advertisements/Banners put up in your Plant Premises/work ❏ ❏

place
Do you have a Safety Member appointed in your department? ❏ ❏
Does your Safety Department respond immediately ❏ ❏
Does your Safety Department implement the decisions taken in the Safety ❏ ❏
committee
5. Are you satisfied by the following financial benefits provided by the

company?
Compensation and Benefits Please Rank the following : - 1 - Very Dissatisfied, 2-

Dissatisfied,3 - Neutral, 4 - Satisfied, 5 - Very Satisfied.
Statements Very Dissatisfied Neutral Satisfied Very
Dissatisfied Satisfied
Medical Benefits After Retirement ❏ ❏ ❏ ❏ ❏
Incentives ❏ ❏ ❏ ❏ ❏
Gift/Awards ❏ ❏ ❏ ❏ ❏
Retirement Benefits(Pension/Gratuity) ❏ ❏ ❏ ❏ ❏
Salary when compared with other organisations ❏ ❏ ❏ ❏ ❏
6. Rank the following welfare facilities according to your level of

satisfaction
(Rank 1-10 )
a) Educational Benefits to children ( ) f) Cooperative Stores( )
75
b) Sports facilities ( ) g) Library( )
c) Leave Travel( ) h) Loan/Advance Facility( )
d) Hospital facility ( ) i) Quarter & Accommodation ( ) e)
Recreation facilities ( ) j) Community Hall for functions/
other events( )
7. Which additional Welfare/Safety facility you expect from your

organization to be introduced?
8. Your valuable comments/suggestion.
Thank you for your feedback. All participant responses are

anonymous!!
References / Bibliography:
1. Book:
i) HUMAN RESOURCE MANAGEMENT - BISWAJEET PATTNAYAK.
ii) HUMAN RESOURCE MANAGEMENT - SAIYADAIN.
iii) HUMAN RESOURCE MANAGEMENT - B.L MATHUR.
iv) LABOUR WELFARE, TRADE UNIONISM AND INDUSTRIAL RELATIONS -

PUNEKAR DEODHAR SANKARAN.
76
v) National Safety Council, USA- Accident Prevention Manual for Industrial
Operations (Administrations & Programmes) Eighth Edition, 1982.
vi) Factories Act 1948.
2. Manual:
i) NTPC Corporate H.R. Manual.
ii) NTPC Corporate SAFETY Manual.
3. Document:
i) NTPC - Ramagundam; Emergency Preparedness & Response Plan.
4. Information:
i)Various information collected from H.R. - Safety and other departments.
ii) www.ntpc.co.in
iii) www.google.com
iv) NTPC corporate intranet web site.
v) NTPC - Ramagundam intranet web site - Godavari.
77
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CHAPTER - I

• Labour welfare includes various facilities, services and amenities provided to

Machinery and Machine Guarding

Personal Protective Equipment (PPE)

Prevention of accidents is an objective which requires Zero explanation.

Energy is an important parameter in the overall economic development activity of any

NTPC ORGANIZATION AND FUNCTIONS

1. Technical and engineering division

“DEVELOP AND PROVIDE RELIABLE POWER, RELATED PRODUCTS AND SERVICES AT

WELFARE & SAFETY ORIENTED COMPANY

Corporate social responsibility

As a responsible corporate citizen, the company is committed to the protection of

Coal Based : 25*375MW

Gas Based : 3*955MW

Joint Ventures : 3*364MW

RSPTS ORGANIZATION & FUNCTIONS

III. Materials Management, Personnel and Administration:

equipments and spare parts.

• Make available reliable and quality power in increasingly large qualities of

• Adopts a broad-based capacity portfolio including Hydropower, LNG Nuclear Power

Region Coal No of Plants

1 Singrauli Uttar Pradesh 2,000

2 Kobra Cshattisgarh 2,100

3 Ramagundam Andra Pradesh 2,600

4 Farakka West Bengal 1,600

5 Vindhyachal Madhya Pradesh 3,260

6 Rihand Uttar Pradesh 2,000

7 Kahalgaon Bihar 2,340

8 NTCPP Uttar Pradesh 1840

9 Talcher kaniha Orissa 3,000

10 Unchahar Uttar Pradesh 1,050

11 Talcher Thermal Orissa 460

12 Simhadri Andra Pradesh 440

13 Tanda Uttar Pradesh 1000

14 Badarpur Delhi 705

15 Sipat Chattisgarh 1,000

TOTAL (COAL) 25375

16 Anta Rajasthan 413

17 Auriya Uttar Pradesh 652

18 Kawas Gujarat 645

19 Dadri Uttar Pradesh 817

20 Jhanor- Gandhar Gujarat 648

21 Rajiv Gandhi CCPP Kerala 350

22 Faridabad Haryana 430

TOTAL (GAS) 3,955

23 Durgapur West Bengal Coal 120 POWER

TOTAL (JV) 2,044

GRAND TOTAL (COAL+ GAS+ JV) 29,894

SALIENT FEATURES NTPC, RAMAGUNDAM UNIT

Location : Karimnagar Dist., Andhra Pradesh

Installed Capacity : 2600MW (3*200, 4*500)

Land : 9542 Acres

Stage – 1 & 2 : Rs.2059.22 Crores

Stage – 3 : Rs.1818.46 Crores

Stage – 1 & 2 : Singareni Collieries

Stage – 3 : Kobra coal fields of SECL

Coal transportation : Merry-Go-Round System

Water source : Sriram Sagar Project

Beneficiaries : Andra Pradesh, Tamilnadu, Karnataka, Kerala, Goa,

STAGE-I STAGE-II STAGE-III

GOVT.APPROVAL APRIL’78 SEPT’81

UNIT-1 Commissioning OCT’83 - -

Installed Capacity : 2600MW (3200, 4500)